1. Safety Information
Important Disclaimer: Please be aware of potential fire risks and strictly follow the instruction manual for charging and storage. When using the product, always wear appropriate protective equipment and fully comply with all applicable local laws and regulations.
Always perform a pre-ride check of your scooter, including brakes, tire pressure, and battery level, to ensure safe operation.
2. Package Contents
Upon opening your iScooter W9 package, please verify that all the following items are included:
- iScooter W9 Electric Scooter
- Instruction Manual (this document)
- Charger (DC54.6V 1.5A)
- Double Open-End Wrench (x1)
- T-Type Wrench (x1)
- L-Type Hexagonal Wrench (x1)
3. Setup and Assembly
3.1 Unfolding the Scooter
The iScooter W9 features an easy-to-use folding mechanism for convenient storage and transport. Follow these steps to unfold your scooter:
- Step 1: Locate the folding mechanism near the base of the handlebar stem.
- Step 2: Release the locking lever or pin to allow the stem to move.
- Step 3: Carefully lift the handlebar stem upwards until it clicks into its upright, locked position.
- Step 4: Secure the locking mechanism firmly to prevent accidental folding during use.
- Step 5: Adjust the handlebar height if necessary using the height adjustment clamp.
- Step 6: Ensure all components are securely fastened before riding.
3.2 Initial Charging
Before your first ride, fully charge the scooter's battery. The charging time is approximately 6 to 8 hours.
- Connect the charger to the charging port located on the scooter's deck.
- Plug the charger into a standard 100-240 V, 50/60 Hz wall outlet.
- The charger indicator light will typically show red during charging and turn green when fully charged.
- Always use the original charger provided with your scooter.
3.3 App Connection (Voltix Application)
The iScooter W9 supports APP control via the neutral Voltix application. This allows for smartphone unlocking and monitoring of various scooter parameters.
- Download the 'Voltix' application from your smartphone's app store.
- Ensure your scooter is powered on and Bluetooth is enabled on your smartphone.
- Open the Voltix app and follow the on-screen instructions to pair with your iScooter W9.
- Once connected, you can use the app for features like unlocking, speed control, and viewing ride data.
4. Operating Instructions
4.1 Scooter Components Overview
Familiarize yourself with the main components of your iScooter W9:
- Control Unit: Main electronic control system.
- Handlebar Mounting Sleeves: Grips for steering.
- Throttle: Controls acceleration.
- Height Adjustment Clamp: For adjusting handlebar height.
- Folding Mechanism: For collapsing the scooter.
- Turn Signals (2 Sides): For indicating turns.
- Headlight with Horn: Front illumination and warning sound.
- Footrests: Platform for standing.
- 2-in-1 Taillight and Brake Light: Rear illumination and brake indication.
- Disc Brake Rotor: Part of the braking system.
- Charging Port: Where the charger connects.
- Underbody Lights (2 Sides): Additional lighting for visibility.
- Display: Shows ride information.
- Brake Levers: Activates the braking system.
4.2 Display Functions
The large high-definition display provides essential information during your rides:
- Riding Mode
- MAX: Maximum Speed / AVG: Average Speed / ERROR: An error has occurred / Engine Overheating Alarm
- Turn Signals
- Headlight Indicator
- Cruise Control Indicator
- Ready to Go Indicator
- Connected App Indicator
- Battery Level
- Trip Distance
- Real-time Speed
- Total Distance
4.3 Driving Modes
The iScooter W9 offers four speed modes, allowing you to adapt to different driving environments. Simply press the switch briefly at different times during startup to cycle through the modes.
| Mode | Initial Speed | Changes Speed |
|---|---|---|
| Running Mode | 6 km/h | 10 km/h |
| ECO Mode | 10 km/h | 20 km/h |
| D Mode | 15 km/h | 30 km/h |
| S Mode | 25 km/h | 45 km/h |
4.4 Braking System
The iScooter W9 is equipped with a dual braking system for precise control and safety:
- Front Disc Brake: Provides strong stopping power for the front wheel.
- Rear Disc Brake: Offers additional stopping power for the rear wheel.
- Electronic Brake: An auxiliary braking system integrated for enhanced safety.
Always apply brakes smoothly and gradually, especially at higher speeds or on slippery surfaces.
4.5 Lighting System
The scooter features a comprehensive lighting system for safe riding, particularly in low-light conditions:
- Headlight: Illuminates the path ahead.
- Taillight and Brake Light: Increases visibility from the rear and indicates braking.
- Turn Signals: Clearly indicates your intended direction to others.
- Underbody Lights: Enhances side visibility.
5. Maintenance
5.1 Battery Care
The iScooter W9 is equipped with a 48V 14Ah battery and a built-in intelligent BMS (Battery Management System) for real-time monitoring and multiple protections. Proper battery care is crucial for longevity and safety:
- Charging: Always use the provided charger. Do not overcharge or leave charging unattended for extended periods.
- Storage: If storing the scooter for a long time, ensure the battery is charged to about 50-70% and recharge it every 1-2 months to prevent deep discharge. Store in a cool, dry place away from direct sunlight and extreme temperatures.
- Temperature: Avoid operating or charging the scooter in extreme temperatures (outside 28.4°F to 95°F / -2°C to 35°C).
5.2 Tire Maintenance
The scooter features 10-inch pneumatic all-terrain tires. Regularly check tire pressure and for any signs of wear or damage.
- Maintain recommended tire pressure for optimal performance and range.
- Inspect tires for punctures, cuts, or excessive wear before each ride.
5.3 Brake System Check
Regularly inspect the front and rear disc brakes for proper function. Ensure the brake levers engage smoothly and the pads are not excessively worn.
5.4 General Cleaning
Clean your scooter with a damp cloth. Avoid using high-pressure water jets or harsh chemicals, as these can damage electronic components.
6. Troubleshooting
If you encounter issues with your iScooter W9, refer to the display for error codes or consider the following common problems:
- Scooter not turning on: Check battery level. Ensure the power button is pressed correctly.
- Reduced range or speed: This could be due to low tire pressure, riding in a higher speed mode, riding uphill frequently, or carrying a heavy load. Battery degradation over time can also affect range.
- Brakes not responding: Check brake cable tension and disc brake pads. If unsure, consult a professional.
- Display showing 'ERROR': Refer to the Voltix app or contact customer support for specific error code interpretations.
- App connectivity issues: Ensure Bluetooth is enabled on your phone and scooter. Try restarting both devices.
For persistent issues or complex repairs, it is recommended to contact the manufacturer's customer support.
7. Specifications
Detailed technical specifications for the iScooter W9 Electric Scooter:
| Feature | Detail |
|---|---|
| Model | W9 |
| Expanded Size | 45.7 × 25.2 × 52.2 inches (115x 60 x128 cm) |
| Folded Size | 45.7 x 9 x 16.5 inches (115 x 20 x 50 cm) |
| Weight | 48.0 lb (21.75 kg) |
| Battery Capacity | 48 V 14 Ah |
| Motor Power | 1000 W |
| Wheel Diameter | 10 inches |
| Range | 22 to 28 miles (35 to 45 km) |
| Maximum Load Capacity | 264 lb (120 kg) |
| Working Temperature | 28.4°F to 95°F (-2°C to 35°C) |
| Charger Input | 100-240 V 50/60 Hz |
| Charger Output | DC54.6V 1.5A |
| Charging Time | 6 to 8 hours |
| Maximum Speed | 45 km/h |
| Maximum Inclination | 25° |
8. Warranty and Support
For information regarding warranty coverage, return policies, and customer support, please refer to the seller's official policies or contact the Happy Scooter Store directly. Ensure you retain your proof of purchase for any warranty claims.
The product includes a 'Return & Refund Policy' and adheres to 'Security & Privacy' standards, ensuring your personal details are protected.
9. User Tips
- Regular Checks: Always perform a quick check of tire pressure, brake function, and overall scooter stability before each ride.
- Ride Safely: Wear a helmet and other protective gear. Be aware of your surroundings and local traffic laws.
- Smooth Acceleration: For a comfortable ride and to maximize battery life, accelerate smoothly rather than abruptly.
- App Utilization: Use the Voltix app to monitor battery status, track your rides, and customize settings for an optimized experience.
- Folding for Transport: Practice the folding mechanism a few times to become proficient, making transport and storage quicker and easier.





