ANNKE 5MP Wireless Security Camera Kit

1. Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of your ANNKE 5MP Wireless Security Camera Kit. This system offers advanced surveillance features including 5MP resolution, human detection, two-way audio, and a convenient 12-inch LCD monitor for local viewing. Please read this manual thoroughly before using the product to ensure proper setup and optimal performance.

2. Product Overview

2.1. Components

Your ANNKE Wireless Security Camera Kit includes the following main components:

• 12-inch LCD Monitor NVR (Network Video Recorder)
• 5MP Wireless IP Cameras (quantity varies by kit: 4, 6, 8, or 10 cameras)
• Power Adapters for NVR and Cameras
• USB Mouse
• Mounting Screws and Anchors
• Ethernet Cable (for NVR connection to router, if wired connection is preferred)

Note: A 2.5-inch hard drive for storage is NOT included and must be purchased separately.

2.2. Key Features

• Integrated Display: 12-inch LCD screen on the NVR for direct local monitoring.
• High Resolution: 5MP (2K FHD) video for clear viewing, recording, and playback.
• Wireless Connectivity: Real plug-and-play system with dual-band 2.4G/5G Wi-Fi support.
• Efficient Compression: Advanced H.264+ Video Compression for optimized storage.
• Expandable System: NVR supports up to 10 channels for 5MP wireless IP camera access.
• Two-Way Audio: Built-in microphone and speaker on cameras for voice intercom.
• Smart Detection: Human Detection with instant email alerts.
• Versatile Output: HDMI output supporting up to 4K resolution for external monitors.
• Remote Access: Simple-to-use mobile app for remote monitoring.
• Night Vision: True day and night continuous protection with up to 100ft (30m) night vision and Smart IR.
• Durable Design: IP66 weatherproof cameras suitable for indoor and outdoor use.
• Flexible Storage: NVR supports a maximum 256GB TF card and up to 6TB 2.5-inch HDD.
• Privacy Control: Configure up to 4 privacy masking areas per camera.
• Smart Home Integration: Works with Alexa for voice control.
• Intelligent Playback: Smart Human Playback feature for efficient review of footage.

3. Setup Guide

3.1. Unpacking and Initial Inspection

Carefully unpack all components and check against the packing list. Ensure all items are present and undamaged. If any items are missing or damaged, contact customer support.

3.2. Hard Drive Installation (Optional)

If your NVR did not come with a pre-installed hard drive, you will need to install a 2.5-inch SATA HDD (up to 6TB) for video recording. Refer to the NVR's internal diagram or specific instructions for opening the NVR casing and connecting the HDD. Ensure the NVR is powered off before installation.

3.3. NVR Connections

The NVR is designed for easy setup. Follow these steps:

1. Power: Connect the NVR power adapter to the NVR's power port and then to a power outlet.
2. Mouse: Connect the included USB mouse to one of the USB ports on the NVR.
3. HDMI Output (Optional): If you wish to view footage on an external monitor or TV, connect an HDMI cable from the NVR's HDMI output port to your external display. The NVR supports up to 4K output.
4. Network (Optional): For remote viewing and internet features, connect an Ethernet cable from the NVR's RJ45 port to your router. The system also supports wireless connection to your network.

3.4. Camera Installation and Power

Your cameras are designed for plug-and-play operation. They should automatically connect to the NVR once powered on.

1. Mounting: Choose suitable locations for your cameras, ensuring good coverage and a stable mounting surface. Use the provided 3-axis mounting bracket, screws, and anchors to securely install each camera.
2. Power: Connect each camera to its respective power adapter and plug into a power outlet.
3. Wireless Connection: The cameras will automatically attempt to connect to the NVR wirelessly. Ensure the NVR is within range of the cameras. The system supports dual-band Wi-Fi (2.4G/5G).

3.5. Mobile App Setup

To access your security system remotely, download the official ANNKE mobile application from your device's app store. Follow the in-app instructions to add your NVR system. This typically involves scanning a QR code on the NVR or manually entering device details.

4. Operating Instructions

4.1. Live View and Playback

• Local Viewing: The 12-inch LCD screen on the NVR provides a direct live view of all connected cameras. Use the USB mouse to navigate the NVR interface, switch camera views, and access settings.
• Remote Viewing: Use the ANNKE mobile app to view live feeds from your cameras anywhere, anytime.
• Playback: Access recorded footage through the NVR interface or the mobile app. The 'Smart Human Playback' feature allows you to quickly filter and review events where human motion was detected.

4.2. Two-Way Audio

Each camera is equipped with a microphone and speaker, enabling two-way audio communication. Through the NVR interface or mobile app, you can listen to audio from the camera's location and speak through the camera's speaker.

4.3. Motion Detection and Alerts

The system features advanced human detection. When human motion is detected, the system can send instant email alerts to your configured address. You can customize detection zones and sensitivity settings via the NVR or mobile app.

4.4. Privacy Masking

To protect privacy in sensitive areas, you can configure up to 4 privacy masking zones for each camera. These zones will be blacked out in live view and recordings.

4.5. Alexa Integration

Your ANNKE system can integrate with Amazon Alexa. Follow the instructions in the ANNKE app to link your system with Alexa, allowing you to view camera feeds on compatible Alexa-enabled devices using voice commands.

5. Maintenance

• Regular Cleaning: Periodically clean the camera lenses and NVR screen with a soft, dry cloth to ensure clear images. For outdoor cameras, remove any dirt, dust, or cobwebs.
• Firmware Updates: Check the ANNKE website or mobile app for available firmware updates for your NVR and cameras. Keeping your firmware up-to-date ensures optimal performance and security.
• Connection Check: Regularly inspect all power and network connections to ensure they are secure and free from damage.
• Hard Drive Health: If you have installed an HDD, monitor its health through the NVR settings. Consider backing up important footage periodically.
• Environmental Protection: While cameras are IP66 weatherproof, extreme weather conditions can still affect performance. Ensure cameras are mounted securely to withstand wind and rain.

6. Troubleshooting

6.1. No Image on NVR Screen / External Monitor

• Check Power: Ensure the NVR and all cameras are properly powered on and their power adapters are securely connected to outlets.
• HDMI Connection: If using an external monitor, verify the HDMI cable is securely connected to both the NVR and the monitor, and the monitor is set to the correct input source.
• Camera Connection: Confirm cameras are within wireless range of the NVR and have successfully paired. You may need to re-pair cameras if they lose connection.

6.2. No Recording

• Hard Drive: Ensure a 2.5-inch SATA hard drive is correctly installed and formatted in the NVR. Check the NVR settings to confirm the HDD status.
• Recording Schedule: Verify that the recording schedule is properly configured in the NVR settings.
• Motion Detection: If recording is based on motion, check motion detection settings and sensitivity.

6.3. Remote Access Issues

• Network Connection: Ensure the NVR is connected to the internet (either via Ethernet cable to your router or wirelessly). Check your router's internet connection.
• App Configuration: Double-check that the NVR is correctly added to your ANNKE mobile app.
• Firewall/Router Settings: Your router's firewall or network settings might be blocking access. Consult your router's manual or ISP for assistance with port forwarding or UPnP settings if necessary.

6.4. False Motion Alerts

• Sensitivity: Adjust the motion detection sensitivity in the NVR or app settings.
• Detection Zones: Refine the motion detection zones to exclude areas with frequent irrelevant movement (e.g., trees swaying, busy roads).
• Privacy Masking: Utilize privacy masking for areas that should not trigger alerts.

7. Specifications

8. User Tips

• Optimal Wi-Fi Placement: For best wireless performance, try to place the NVR centrally within the camera coverage area and avoid major obstructions like thick walls or large metal objects.
• Secure Passwords: Always change default passwords for your NVR and mobile app account to strong, unique passwords to prevent unauthorized access.
• Regular Backups: If critical footage is stored, consider regularly backing up data from the NVR to an external USB drive or cloud storage (if supported).
• Test Alerts: After setting up motion detection and email alerts, perform a test to ensure notifications are being received correctly.
• Power Cycle: If you experience minor glitches or connectivity issues, a simple power cycle (unplugging and replugging the power for both NVR and cameras) can often resolve the problem.

9. Warranty and Support

For warranty information, technical support, or service inquiries, please refer to the official ANNKE website or contact their customer service directly. Keep your purchase receipt and product model number (N48WEE0-I51CN) handy when contacting support.