1. Introduction
Welcome to the EVPAD 12P Smart TV Box, your gateway to a vast universe of entertainment. This device runs on Android 12, supports 8K video playback, and features Wifi 6 for high-speed, low-latency streaming. With 4GB RAM and 64GB ROM, it provides a smooth and stable user experience. This manual will guide you through the setup, operation, and maintenance of your EVPAD 12P to ensure you get the most out of your smart media player.
2. Important Safety Instructions
Please read these instructions carefully before using the product to ensure safe and proper operation.
- Be sure to read this user manual before starting your operation.
- When the unit is suddenly moved to a hot area from a cold area, it may cause some problems. In that case, turn off the power, and turn on again after 1-2 hours.
- Keep the device placed in a clean space with sufficient ventilation.
- Do not cover the device or place it on a unit that emits heat.
- Clean the case with a soft cloth and a little washing liquid.
- Do not remove the cover.
- Do not let the unit be exposed to extreme heat, cold, or humid conditions.
- No liquids or any other materials should come inside the unit.
3. Package Contents
Verify that all items are present in your package:
- EVPAD 12P TV Box
- Remote Control (Standard or MX3 Air Mouse, depending on purchase)
- HDMI Cable
- Type-C Power Cable
- Power Adapter
- Product Manual (this document)
4. Specifications
| Feature | Description |
|---|---|
| Model | EVPAD 12P |
| Operating System | Android 12 |
| RAM | 4GB DDR4 |
| Internal Storage | 64GB eMMC |
| Video Output | 8K, HDMI-Compatible 2.1 |
| Wireless Connectivity | Wifi 6 (802.11 a/b/g/n/ac/ax 2.4GHz + 5.1&5.8GHz) |
| Ethernet | 1000M LAN Port (RJ45) |
| Bluetooth | BT V5.2+BLE/V3.0/V2.1+EDR |
| CPU | Amlogic S922X Quad-core (or similar Allwinner H618 Quad core 4K HDR 10bit) |
| GPU | G31 |
| Power Source | USB (5-20V DC) / AC |
| Supported Internet Services | Prime Video, Netflix, Hulu Plus, Browser, Vudu, Google TV, YouTube, Pandora, Skype, etc. |
| Features | HDR10, Multi-Audio Live Channel, KTV Function, Google Assistant, Type-C Upgrade |
5. Setup Guide
5.1 Initial Connection
- Connect to TV: Use the provided HDMI cable to connect the EVPAD 12P to an HDMI input port on your television.
- Connect Power: Plug the Type-C power cable into the EVPAD 12P and connect the power adapter to an electrical outlet. The device should power on automatically or you may need to press the power button on the device/remote.
- Network Connection (Optional):
- Wi-Fi: During the initial setup, you will be prompted to connect to a Wi-Fi network. Select your network and enter the password.
- Ethernet: For a more stable connection, connect an Ethernet cable from your router to the LAN port on the EVPAD 12P.
5.2 Initial Setup Wizard
Upon first boot-up, the EVPAD 12P will guide you through a setup wizard:
- Language Selection: Choose your preferred language.
- Network Configuration: Connect to Wi-Fi or confirm Ethernet connection.
- Google Account: Sign in with your Google account to access Google Play Store and other services.
- Date & Time: Set the correct date and time or enable automatic synchronization.
6. Operating Instructions
6.1 Using the Remote Control
The EVPAD 12P comes with an intelligent remote control, offering precision and speed. If you have the MX3 Air Mouse, it provides additional functionality with its keyboard and air mouse features.
- Navigation: Use the directional pad (up, down, left, right) to navigate menus and select items.
- OK Button: Confirm selections.
- Back/Return: Go back to the previous screen.
- Home Button: Return to the main home screen.
- Volume Buttons: Adjust the volume.
- App Buttons: Dedicated buttons for popular apps like Google Play and YouTube (if available).
- Voice Control: Press the microphone button to activate Google Assistant for voice commands.
6.2 Navigating the Android 12 Interface
The EVPAD 12P runs on Android 12, providing a user-friendly interface:
- Home Screen: Displays your favorite apps, recommended content, and system information.
- App Drawer: Access all installed applications.
- Settings: Configure device settings (see Section 7).
6.3 Media Playback and Features
- 8K Video Playback: Enjoy ultra-high-definition content. Ensure your TV supports 8K resolution for the best experience.
- HDR10 Support: Experience vivid colors and enhanced details with HDR10 content.
- Multi-Audio Live Channel: Supports multiple audio tracks for live channels, allowing you to switch between different languages or audio options.
- KTV Function: Indulge in a high-quality home entertainment experience with KTV features.
- TV Box plus Mobile: Enjoy a dual experience by synchronizing content or control with your mobile device.
7. System Settings
Access the 'Settings' menu from the home screen to configure various aspects of your EVPAD 12P:
- Network & Internet: Manage Wi-Fi connections, Ethernet settings, and proxy settings.
- Accounts & Sign-in: Add or remove Google accounts and other user profiles.
- Apps: View and manage installed applications, permissions, and storage usage.
- Device Preferences:
- About: View device information, Android version, and system updates.
- Date & Time: Adjust date, time, and time zone settings.
- Language: Change the system language.
- Keyboard: Configure keyboard settings and input methods.
- Sound: Adjust audio output settings.
- Display: Configure screen resolution, HDR settings, and screen saver.
- Storage: Monitor internal storage and manage external storage devices.
- Reset: Factory reset the device (this will erase all data).
- Remotes & Accessories: Pair Bluetooth devices, including additional remote controls or gamepads.
8. User Tips
- Keep Software Updated: Regularly check for system updates in 'Settings > Device Preferences > About > System update' to ensure optimal performance and access to new features.
- Optimize Network: For 8K streaming, a stable and fast internet connection is crucial. Use the 1000M LAN port for the best experience, or ensure your Wifi 6 router is properly configured.
- Utilize Voice Control: Leverage Google Assistant for quick searches, app launching, and smart home control.
- Manage Storage: Periodically clear cache for apps and uninstall unused applications to free up internal storage.
- External Storage: Connect USB drives to expand storage for media files.
9. Troubleshooting
9.1 No Power
- Ensure the power adapter is securely connected to the device and a working power outlet.
- Try a different power outlet.
- Check if the power cable is damaged.
9.2 No Picture/Sound on TV
- Verify the HDMI cable is securely connected to both the TV Box and the TV.
- Ensure your TV is set to the correct HDMI input source.
- Try a different HDMI cable or HDMI port on your TV.
- Check the TV's volume and the EVPAD 12P's volume settings.
9.3 Remote Control Not Responding
- Ensure the remote has fresh batteries.
- Point the remote directly at the TV Box's IR receiver.
- If using a Bluetooth remote, ensure it is properly paired (check 'Settings > Remotes & Accessories').
9.4 Network Connection Issues
- Wi-Fi: Check if your Wi-Fi router is working correctly. Re-enter the Wi-Fi password in 'Settings > Network & Internet'.
- Ethernet: Ensure the Ethernet cable is securely connected to both the TV Box and the router. Check your router's internet connection.
- Restart your router and the EVPAD 12P.
9.5 Apps Crashing or Freezing
- Clear the app's cache: 'Settings > Apps > [App Name] > Clear cache'.
- Force stop the app and restart it.
- Ensure the app is updated to its latest version.
- If the issue persists, try uninstalling and reinstalling the app.
10. Warranty and Support
For warranty information and technical support, please refer to the documentation provided at the time of purchase or contact your retailer. Keep your proof of purchase for warranty claims.
