MOES Tuya Smart Home Security Camera

Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of your MOES Tuya Smart Home Security Camera (Model WA4301). Designed for indoor surveillance, this camera offers 3MP HD resolution, 360° pan and 180° tilt capabilities, two-way audio, night vision, and smart detection features. It integrates seamlessly with the MOES App, Tuya Smart Life, Alexa, and Google Home for convenient control and monitoring.

Package Contents

Please check the box for the following items:

• Smart Camera x1
• User Manual x1
• USB Cable x1
• Mounting Bracket x1
• Screw bag x1

Product Overview and Features

The MOES WA4301 Smart Camera is equipped with advanced features to ensure comprehensive home security:

• 3MP HD Resolution: Provides clear and detailed video footage.
• All-Around Surveillance: Offers a 360° horizontal pan and 180° vertical tilt for extensive coverage.
• Two-way Voice Intercom: Allows for real-time communication through the camera.
• Color Night Vision: Enhanced night vision capabilities for clearer images in low-light conditions, alongside traditional infrared night vision.
• Human Motion Tracking: Automatically tracks moving subjects within its field of view.
• Sensitive Detection with Real-time Alerts: Notifies you instantly of unusual activity, including motion and sound detection.
• Sound-light Alarm: Triggers an audible and visual alarm upon detecting anomalies.
• WDR (Wide Dynamic Range): Ensures clear imaging by balancing exposure in areas with varying light levels.
• Quick-Access Collected Sites: Allows you to save specific camera angles as preset points for easy one-click viewing.
• Privacy Mode: The camera can be set to turn downwards to protect privacy when needed.
• Mute Mode: Allows you to turn off sound recording via the app.
• TF Card Storage: Supports local storage with TF cards (32GB, 64GB, 128GB options).
• Improved Storage Efficiency: Utilizes H.264 video compression to save storage space.
• One-Touch Call: Initiate a call directly from the camera with a single button press.

Setup Instructions

1. Powering On

1. Connect the provided USB cable to the camera's power input port.
2. Plug the other end of the USB cable into a 5V 1A power adapter (not included) and then into a power outlet.
3. The camera will power on and initiate its startup sequence.

2. App Installation and Pairing

1. Download the MOES App or Tuya Smart Life App from your smartphone's app store (iOS or Android).
2. Register or log in to your account.
3. Follow the in-app instructions to add a new device. Ensure your smartphone is connected to a 2.4GHz Wi-Fi network.
4. The camera will guide you through the pairing process, which typically involves scanning a QR code displayed on your phone screen with the camera.

3. Mounting the Camera

The camera can be placed on a flat surface or mounted to a wall or ceiling using the provided mounting bracket and screws.

1. Choose a suitable location with a clear view and within Wi-Fi range.
2. Attach the mounting bracket to the desired surface using the screw bag.
3. Securely attach the camera to the mounting bracket.

4. TF Card Installation (Optional)

For local video storage, install a TF (microSD) card:

1. Locate the TF card slot on the camera.
2. Gently insert a compatible TF card (32GB, 64GB, or 128GB recommended) into the slot until it clicks into place.
3. Format the TF card via the camera settings in the MOES App for optimal performance.

Operating Instructions

1. Live View and Pan/Tilt Control

• Open the MOES App and select your camera.
• You will see the live video feed. Use the on-screen controls to pan (rotate horizontally) and tilt (rotate vertically) the camera to adjust its viewing angle.

2. Two-Way Voice Intercom

• While in live view, tap the microphone icon in the app to speak through the camera.
• Tap the speaker icon to listen to audio from the camera's surroundings.
• For a quick call, press the physical button on the camera once.

3. Night Vision Modes

• The camera automatically switches between day and night vision modes based on ambient light.
• You can typically select between Color Night Vision and Infrared Night Vision in the app settings for optimal viewing in darkness.

4. Motion Tracking and Alerts

• Enable Human Motion Tracking in the app settings to have the camera follow detected movement.
• Configure motion and sound detection sensitivity and alert preferences in the app.
• You will receive real-time notifications on your smartphone when activity is detected.

5. Sound-light Alarm

• In the app, set up the sound-light alarm to activate when motion or sound is detected during specific monitoring times.
• The camera will emit an audible alarm and flash its light to deter intruders.

6. WDR Function

• Enable WDR (Wide Dynamic Range) in the camera settings within the app to improve image clarity in scenes with high contrast lighting.

7. Preset Points and Smart Linkage

• In the app, you can save specific camera positions as 'preset points'.
• Use the 'Quick-Access Collected Sites' feature to instantly move the camera to a saved position.
• For smart linkage, configure the camera to move to a preset point when triggered by other smart devices (e.g., a door sensor).

8. Viewing Video Recordings

• Access recorded footage through the MOES App.
• Recordings can be stored on the installed TF card or via cloud storage (subscription may be required).

9. Privacy and Mute Modes

• Activate 'Privacy Mode' in the app to make the camera physically turn downwards, blocking its view.
• Use 'Mute Mode' to disable audio recording through the app.

Maintenance

1. Cleaning

• Ensure the camera is powered off before cleaning.
• Use a soft, dry cloth to wipe the camera lens and body.
• Do not use liquid cleaners or aerosols directly on the camera.

2. TF Card Management

• Regularly check the TF card's storage status in the app.
• Format the TF card periodically to maintain optimal recording performance.
• Replace the TF card if it shows signs of degradation or error.

3. Firmware Updates

• Check the MOES App regularly for available firmware updates.
• Install updates to ensure your camera has the latest features and security enhancements.

Troubleshooting

• Camera Offline: Ensure the camera is powered on and connected to a stable 2.4GHz Wi-Fi network. Check router settings for WPA/WPA2 encryption.
• Poor Image Quality: Verify the camera lens is clean. Enable WDR in the app if lighting conditions are challenging. Check network speed for streaming issues.
• No Alerts: Confirm motion/sound detection is enabled and sensitivity is adjusted correctly in the app. Check app notification settings on your smartphone.
• Camera Not Responding to Controls: If the camera has been manually adjusted, perform a 'Camera Calibration' in the app settings to restore it to its initial position and regain app control.

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• Storage Full/Recording Issues: Check TF card status. Ensure cloud storage subscription is active if using. Consider upgrading TF card capacity or enabling H.264 compression for better efficiency.

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User Tips

No specific user tips were available from the provided reviews or Q&A content.

Specifications

Warranty and Support

For detailed warranty information and customer support, please refer to the official MOES website or the comprehensive user manual PDF available at: MOES Smart Camera User Manual (PDF). You may also contact MOES customer service directly for assistance.