Xiaomi X20 PLUS Robot Vacuum Cleaner User Manual

1. Introduction

The Xiaomi X20 PLUS Robot Vacuum Cleaner is an advanced all-in-one cleaning solution designed for comprehensive floor care. It features powerful 6000Pa suction, intelligent mopping capabilities, and a smart base station for automated maintenance, including dust collection and mop pad washing. This manual provides essential information for setting up, operating, and maintaining your robot vacuum cleaner to ensure optimal performance and longevity.

Image 1.1: Xiaomi X20 PLUS Robot Vacuum Cleaner and Smart Base Station, demonstrating app control.

2. Safety Information

Please read all safety instructions carefully before using the appliance and keep this manual for future reference. Failure to follow these instructions may result in electric shock, fire, or serious injury.

• This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
• Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
• Do not use the robot vacuum in wet environments or near water sources.
• Ensure the power cord of the base station is not damaged or placed in a way that could cause tripping.
• Do not use the appliance to pick up large or sharp objects, burning or smoking materials, or liquids.
• Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
• Only use the original power adapter and charging dock provided with the appliance.
• Before cleaning or performing maintenance, ensure the robot vacuum is turned off and disconnected from the power source.

3. Package Contents

Verify that all items are present and in good condition upon unpacking:

• Robotic Vacuum Main Unit
• All-in-one Smart Base Station
• Power Cord
• Mop Pads (2)
• Side Brush(es)
• Cleaning Tool
• User Manual (this document)

4. Product Overview

The Xiaomi X20 PLUS is designed to provide a comprehensive and automated cleaning experience. Key features include:

• High Suction Power: Equipped with a powerful 6000Pa fan blower suction system for effective removal of dust, debris, and hair from various floor types.


Image 4.1: Visual representation of the 6000Pa maximum suction power.

• All-in-one Smart Base Station: This intelligent station automates several maintenance tasks, including 10-second automatic dust collection from the robot, automatic mop pad washing, and features a 4L super-large-capacity water tank. It also includes a detachable tray for easy cleaning.


Image 4.2: Detailed view of the all-in-one smart base station's functionalities, including automatic dust collection, mop washing, and water tank.



Image 4.3: Internal components of the base station, highlighting the water tanks and dust collection mechanism.

• Intelligent Obstacle Avoidance: The robot utilizes an S-Cross™ wide-area structured light obstacle avoidance system, providing millimeter-level perception to detect and avoid low-level obstacles efficiently, even in low-light conditions.


Image 4.4: The robot vacuum navigating and avoiding obstacles using its advanced S-Cross™ system.

• Smart Mop Lifting: The mop pads automatically lift during washing cycles, air-drying, and when the robot detects carpeted areas. This prevents secondary floor contamination and ensures effective cleaning.


Image 4.5: The robot vacuum demonstrating its intelligent mop lifting feature for various scenarios.

• High-Speed Rotational Mopping: The mop pads rotate at a speed of 180rpm, effectively removing stubborn stains, dirt, and spills from hard floors.


Image 4.6: The robot vacuum actively mopping with its high-speed rotational pads.

• App Control: The robot can be controlled remotely and its cleaning functions personalized through the Xiaomi Home/Mi Home app, allowing for scheduling, map creation, and mode selection.


Image 4.7: A user interacting with the Xiaomi Home/Mi Home app to control the robot vacuum and view the cleaning map.

5. Setup

1. Unpack: Carefully remove all components from the packaging. Retain packaging materials for future transport or storage.
2. Base Station Placement: Place the all-in-one smart base station against a wall in an open area. Ensure there are no obstacles within 0.5 meters (1.6 feet) to either side and 1.5 meters (4.9 feet) in front of the base station. Connect the power cord to the base station and plug it into a power outlet.
3. Initial Charge: Place the robot vacuum onto the base station. Ensure the charging contacts on the robot align with those on the base station. The robot will begin charging automatically. Allow the robot to fully charge before its first use (indicated by a solid light on the robot or app notification).
4. Download App: Download the "Mi Home" or "Xiaomi Home" app from your smartphone's app store (available on iOS and Android).
5. Connect to App: Open the app and follow the on-screen instructions to add your Xiaomi X20 PLUS robot vacuum cleaner. This typically involves scanning a QR code located on the device or base station and connecting the robot to your home Wi-Fi network.
6. Initial Mapping: Once connected to the app, initiate an initial cleaning run. This allows the robot to explore and create a detailed map of your home environment, which is crucial for efficient cleaning and advanced features.

6. Operating Instructions

1. Start/Pause Cleaning:
   • Via Robot: Press the power button on the robot once to start a cleaning cycle. Press again to pause.
   • Via App: Open the Xiaomi Home/Mi Home app and tap the "Start Cleanup" button to begin cleaning. Tap "Pause" to temporarily stop the cleaning.
2. Cleaning Modes: The robot supports multiple cleaning modes. Select your desired mode (e.g., vacuum only, mop only, vacuum and mop, specific room cleaning, zone cleaning) through the Xiaomi Home/Mi Home app. The robot uses a planned cleaning route for systematic coverage.
3. Scheduling: Utilize the "Timing Reservation" feature within the app to set up automated cleaning schedules for specific times and days.
4. Map Management: The app allows you to view, edit, and manage the created maps. You can set no-go zones, virtual walls, and define specific areas for cleaning or restricted access.
5. Remote Control: Control the robot's movement and functions remotely from anywhere using the Xiaomi Home/Mi Home app, provided the robot is connected to Wi-Fi.

7. Maintenance

Regular maintenance ensures the optimal performance and extends the lifespan of your robot vacuum cleaner.

1. Empty Dust Box: The robot's internal dust box should be emptied regularly. The base station performs automatic dust collection, but the base station's dust bag/bin may also need periodic emptying or replacement depending on usage.
2. Clean Filters: Remove the HEPA filter from the dust box. Tap out any accumulated dust. If the filter is washable (check specific product instructions), rinse it with water and allow it to air dry completely before reinserting.
3. Clean Mop Pads: The base station automatically washes the mop pads. Inspect them regularly for wear and tear, and replace them when they become heavily soiled or worn out.
4. Refill/Clean Water Tank: Ensure the 4L water tank in the base station is filled with clean water. Clean the tank periodically to prevent mineral buildup or algae growth.
5. Clean Brushes: Remove the main brush and side brush(es). Use the provided cleaning tool or scissors to cut and remove any tangled hair or debris.
6. Clean Sensors: Gently wipe all sensors (including cliff sensors, wall sensors, and charging contacts) on both the robot and the base station with a clean, dry cloth. This ensures accurate navigation and charging.
7. Clean Detachable Tray: The detachable tray within the base station should be removed and cleaned regularly to maintain hygiene and prevent blockages.

8. Troubleshooting

If you encounter issues with your robot vacuum, refer to the following common troubleshooting steps:

• Robot not charging: Ensure the base station is powered on and the robot is correctly docked with charging contacts aligned. Clean the charging contacts on both the robot and the base station.
• Robot stuck or unable to move: Clear any obstacles from the robot's path. Check for tangled wires, small objects, or thick carpets that might be impeding movement.
• Poor cleaning performance: Empty the dust box and clean the HEPA filter. Remove and clean the main brush and side brush(es). Check for any blockages in the suction path. Ensure mop pads are clean and properly attached.
• App connectivity issues: Ensure both the robot and your smartphone are connected to the same Wi-Fi network (2.4GHz is typically required). Restart the app and the robot. If issues persist, try re-pairing the robot with the app.
• Mop not lifting on carpets: Verify that the carpet detection feature is enabled in the app settings. Ensure the robot's sensors are clean and unobstructed.
• Unusual noises: Check brushes for tangled hair or debris. Inspect wheels for obstructions. If the noise persists, contact support.

9. Specifications

10. Warranty and Support

For warranty claims, technical assistance, or any product-related inquiries, please refer to the official Xiaomi website or contact the seller directly. It is recommended to keep your proof of purchase for warranty validation.