Benton 4G LTE WiFi Router User Manual

1. Product Overview

The Benton 4G LTE WiFi Router (models B828 PLUS and B838 PLUS) provides high-speed wireless internet access using a 4G SIM card. It supports WiFi6 (802.11ax) technology, offering a 2.4GHz 300Mbps WiFi network and a 100Mbps LAN port. This device is designed for portable use, powered by USB or DC, and is suitable for various environments.

Image: Benton WiFi6 4G LTE Router highlighting 2.4G 300Mbps, 100M LAN, SMS Function, and USB Powered features.

Image: Overview of key features including global compatibility, WiFi6, IPv6, WPA3 security, and support for up to 16 WiFi users.

2. Package Contents

Please check the package for the following items:

• Benton 4G LTE WiFi Router (B828 PLUS or B838 PLUS)
• Power Adapter (EU Plug, if selected)
• USB Cable
• User Manual

Image: A real shot showing the Benton 4G LTE WiFi Router, power adapter, USB cable, and user manual.

3. Setup Instructions

3.1. SIM Card Insertion

1. Ensure the router is powered off.
2. Locate the SIM card slot on the router.
3. Insert your Nano SIM card into the slot. Ensure it is correctly oriented.
4. If your SIM card has a PIN code/lock, you must disable it using a mobile phone or by contacting your communication operator before inserting it into the router. Otherwise, the router will not recognize the SIM card and will not connect to the network.
5. Reboot the router after inserting the SIM card.

3.2. Powering the Device

The router can be powered in multiple ways:

• B828 PLUS: USB Battery Powered (with 3000mAh battery) or USB Power Plug.
• B838 PLUS: USB Powered or DC Power Plug.

Connect the appropriate power source to the router's DC Port or Type-C Port (for USB power).

Image: Illustrates powering options via DC adapter or USB cable/power bank.

3.3. Initial Configuration (Web UI)

1. Power on the router.
2. Connect your device (phone, computer) to the router's WiFi network. The default SSID and WiFi Key are usually found on a label on the back of the router.
3. Open a web browser and navigate to the Web UI IP address: 192.168.0.1.
4. Log in using the default username and password (typically admin for both, as indicated on the router label).
5. In the Web UI, find the APN (Access Point Name) settings. Enter the APN profile provided by your SIM card carrier. If you don't know your APN profile, contact your carrier.
6. Save the settings and restart the router.

Image: Step-by-step guide for basic router setup, including SIM card insertion, accessing the Web UI, and configuring APN settings.

4. Operating Instructions

4.1. Connecting Devices

The router can connect a maximum of 16 wireless devices simultaneously, including phones, computers, laptops, game consoles, and web cameras.

Image: Illustrates the router supporting up to 16 WiFi users for various devices.

4.2. Network Modes

Through the Web UI, you can set the network mode to choose the best signal and network channel. Options may include:

• 5G NSA/SA
• 5G/4G/3G
• 4G Only

4.3. SMS Function

The router supports SMS functionality, allowing you to read, write, and send messages via the Web UI.

Image: Depicts the SMS function, enabling message management through the router.

4.4. Web UI Management

The Web UI (accessible at 192.168.0.1) allows for comprehensive management of router settings without needing to download an app. Features include:

• User amount monitoring
• Whitelist/Blacklist management
• LAN management
• Security settings (WPA2/WPA3)

Image: Screenshots of the Web UI interface for managing router settings.

4.5. Multi-functional Device

The router can share network connectivity in multiple ways:

• 4G to WiFi: Share network via WiFi hotspot.
• 4G to LAN/USB: Share network via RJ45 cable (LAN port) or USB Type-C cable.

Image: Diagram illustrating the router's ability to share 4G internet via WiFi or wired LAN/USB connections.

5. Maintenance

5.1. Resetting the Router

A reset button is located on the back of the router. To perform a factory reset, press and hold the reset button for several seconds until the indicator lights change, then release.

5.2. General Care

• Keep the router in a dry, well-ventilated area.
• Avoid exposing the router to extreme temperatures or direct sunlight.
• Clean the router with a soft, dry cloth. Do not use liquid cleaners.

6. Troubleshooting

• No SIM Card Detected / No Network: Ensure your SIM card does not have a PIN code enabled. Disable any PIN locks via a mobile phone or your carrier. Also, verify that the SIM card is correctly inserted and the router has been rebooted after insertion.
• No Internet Connection: Check your APN settings in the Web UI. Confirm with your carrier that the APN profile is correct for your SIM card. Ensure your SIM card is active and has a data plan.
• Slow Speeds: While the router supports theoretical transmission rates up to 300Mbps, actual speeds depend on network conditions, signal strength, and carrier service. Ensure the router is placed in an area with good 4G signal.
• Router Blocks After Some Time: If the router stops working after a period (e.g., one month), contact your SIM card carrier. Some carriers may have policies regarding SIM card usage in routers or specific device compatibility. Ensure your SIM card is not a special type like eSIM, IOT SIM, or Roaming SIM, as these are not supported.
• Cannot Access Web UI: Ensure your device is connected to the router's WiFi. Try clearing your browser's cache or using a different browser. Verify the IP address 192.168.0.1 is entered correctly.

7. Specifications

Image: Detailed comparison of specifications for Benton B828 PLUS and B838 PLUS models.

8. Warranty and Support

Benton products come with a 12-month warranty. For any issues or support, please contact Benton Global Store customer service. They offer 7-days-a-week service.

Image: Information on Benton's 12-month warranty and 7-days-a-week service.

9. User Tips

• SIM Card PIN: Always ensure your SIM card's PIN code is disabled before inserting it into the router to avoid connectivity issues.
• Carrier Compatibility: Verify that the router's supported 4G frequency bands (FDD: B1/B3/B5/B7/B8/B20, TDD: B38/B40/B41) are compatible with your local carrier's network in your region. Some carriers may have specific requirements or restrictions for devices used on their network.
• APN Settings: If you experience network problems, double-check your APN settings in the router's Web UI. Incorrect APN settings are a common cause of connectivity issues.
• Router Placement: For optimal performance, place the router in a central location, away from obstructions and other electronic devices that might cause interference.