UPERFECT 14.5-inch 4K Portable Monitor User Manual

Introduction

Thank you for choosing the UPERFECT 14.5-inch 4K Portable Monitor. This manual provides essential information for the safe and efficient use of your product. Please read it carefully before operation and keep it for future reference.

Package Contents

Please check the package for the following items:

• Portable Monitor
• Power Adapter
• User Guide (this manual)
• Mini HDMI Cable
• Type-C to Type-C Cable (x2)
• Leather Case

Note: If any items are damaged or missing, please contact support@uperfect.com immediately. The appearance of components may vary slightly from the images shown.

Setup

Installing the Stand Case

1. Place the holster as shown, ensuring the magnetic part '1' is correctly positioned.
2. Place the monitor onto the holster, ensuring part '1' adheres securely.
3. Fold the leather case, connecting part '5' to part '4'.
4. Stand up the monitor and adjust it to your desired viewing angle.

Connecting Your Monitor

The 4K monitor requires additional power for optimal operation. Always connect to an external power source using the original power cable and a certified PD adapter.

TYPE-C Signal Transfer

Connect your device (laptop, smartphone) to the monitor using a full-featured Type-C to Type-C cable for both power and signal transmission. Ensure your device's Type-C port supports video output (e.g., USB3.1/Thunderbolt 3).

HDMI Signal Transfer

Connect your device (laptop, gaming console) to the monitor using a Mini HDMI to HDMI cable for video signal. Simultaneously, connect the monitor to an external power source via a USB-C to USB-C cable and the PD adapter.

Operation

Interface Function Introduction

• USB Type-C Port: Full-featured ports for both power and signal transmission.
• Mini HDMI Port: For signal transmission from compatible devices.
• 3.5mm Audio Jack: Connect headphones or external audio devices.
• Power/Back Button: Long press to turn the monitor on/off. Short press to return to the previous menu step.
• Power Light: Red light indicates no data signal input. Blue light indicates normal operation.
• Up"+"/Menu/Down"-" Buttons:
  • Up"+": Quick adjust volume or navigate up in menus.
  • Short press "Menu": Enter the On-Screen Display (OSD) menu.
  • Down"-": Quick adjust brightness or navigate down in menus.
• OTG Port: Can be connected to a mouse or keyboard for navigation.
• Speakers: Built-in dual speakers (2*8Ω1W) for audio output.

On-Screen Display (OSD) Menu Introduction

The OSD menu allows you to adjust various display settings. Short press the 'Menu' button to access it.

• BRIGHTNESS: Adjust Brightness, Contrast, ECO mode, DCR (Dynamic Contrast Ratio), and Sharpness.
• IMAGE: Adjust Aspect ratio.
• COLOR TEMP.: Customize Red, Green, Blue color values or select a User preset.
• OSD SETTING: Configure Language, OSD Horizontal Position (H. Pos.), OSD Vertical Position (V. Pos.), OSD Timer, and Transparency.
• RESET: Access HDR Mode settings.
• MISC.: Select Signal Source, adjust Low Blue Light, Volume, FreeSync, and OD (Overdrive) settings.

Setting Up Display Modes (Windows 10)

Extend Mode / Duplicate Mode / Second Screen Mode

Way 1: Using Device's Display Settings

1. Ensure your cables are properly connected to the monitor.
2. Right-click anywhere on your desktop and select 'Display settings'.
3. Scroll down to 'Multiple displays' and choose an option from the drop-down list:
• Duplicate these displays: Shows the same content on both screens.
• Extend these displays: Extends your desktop across both screens, providing more workspace.
• Show only on 1 / Show only on 2: Displays content only on the selected monitor.
4. For the largest work area, select 'Extend desktop'.

Note: If the additional monitor(s) are not listed, click 'Detect'. If this doesn't resolve the issue, try restarting your computer and repeating the steps.

Way 2: Using Windows Key + P Keyboard Shortcut

1. Press the 'Windows' key and 'P' key simultaneously.
2. A sidebar will appear with display options: 'PC screen only', 'Duplicate', 'Extend', and 'Second screen only'. Select your desired mode.

Rotate the Screen

1. Right-click anywhere on your desktop and select 'Display settings'.
2. Under the 'Select and rearrange displays' section, select the monitor you wish to adjust.
3. Under the 'Scale and layout' section, use the 'Orientation' drop-down menu to choose 'Landscape' or 'Portrait' screen.

Specifications

Troubleshooting (Q&A)

Q: Why does my monitor not turn on?

• A1: Check if the Type-C port of your device is a full-featured Type-C port, which supports both power and signal transmission. If not, use an HDMI to Mini HDMI cable for video signal and a USB-C to USB-C cable for external power.
• A2: Insufficient power supply. The minimum power requirement for the monitor is PD 30W. Especially when running at 4K 60Hz, power consumption is higher. It is recommended to use an external power supply; otherwise, the monitor may not work properly.
• A3: If the above steps do not resolve the issue, please contact support.

Q: It says "no signal", what to do?

• A1: When connecting with a USB-C cable, ensure your device supports USB3.1/Thunderbolt 3. If not, use a Mini HDMI to HDMI cable for signal transmission.
• A2: Make sure to use the original cables and try another device.
• A3: If connected with an HDMI cable, ensure to supply extra power for the monitor.

Q: Abnormal conditions occurred (e.g., splash screen, spots, constant restarts).

• A1: This is generally caused by insufficient power supply. The monitor requires high power support. Use the original cable included to power the monitor.
• A2: If using a mobile power bank, confirm it provides 30W or more.
• A3: If none of the above solutions work, try another device. If it still fails, please contact support for a replacement.

Q: Why do black bars or a stretched screen appear when connecting to an external display?

• A: This indicates an aspect ratio mismatch. The output device's aspect ratio differs from the monitor's native 16:10 ratio. Adjust the display settings for optimal viewing.

Q: Why can't I achieve 4K 60Hz output?

• A1: Check your device's resolution settings.
• A2: Verify device & game/app compatibility: Ensure both your connected device and the game/app support 4K 60Hz.
• A3: Use a compatible cable: Ensure you are using a cable (HDMI 2.0 or higher) rated for 4K 60Hz bandwidth.
• A4: Confirm GPU capability: Check your device's GPU specifications; older graphics cards may not support 4K output.

Q: Why is my screen flickering?

• A: Check if the connection is loose. If the connection is secure, it may be due to insufficient power supply (minimum PD 30W). Connect the adapter and try again, or try changing the connecting cable and device. If it still doesn't work, contact the after-sales service center.

Q: Why does the monitor make a current sound or rustling noise?

• A: Confirm the source of the noise. If it's from the connection, re-plug the interface or replace the cable. If it's from the adapter or speaker, it may indicate a quality issue with the power adapter. Please contact support.

Q: Why does my monitor turn off when I turn up the brightness?

• A: This is caused by insufficient power supply. Increasing brightness increases power consumption. This can be resolved by connecting an external power supply.

User Tips

• Always ensure sufficient power supply, especially for 4K 60Hz operation, by using the provided PD adapter or a power bank of 30W or more.
• When connecting via USB-C, verify your device's Type-C port supports full-featured video and power transmission (USB 3.1/Thunderbolt 3).
• For optimal display, adjust your device's display settings to match the monitor's native 16:10 aspect ratio.
• Use the original cables provided to ensure compatibility and stable performance.

Warranty and Support

UPERFECT offers comprehensive support for your portable monitor:

• Money-Back Guarantee: 30 days from purchase.
• Product Replacement: 90 days for any issues.
• Warranty: 12-month warranty for any manufacturing defects.
• Technical Support: Professional assistance to ensure a worry-free experience.

For any queries or problems, please contact us at support@uperfect.com. We are committed to resolving your issues and ensuring your satisfaction.

If you encounter any issues, please refer to the following:

• Quality Problem: Contact us for free replacement or refund.
• Do Not Like It: Contact us for free replacement or refund.
• User Manual Problem: Contact us for instructions.
• Missing Accessories: Contact us to get them for free.
• Package Damaged: Contact us for compensation.