Benton WiFi6 Travel Router User Manual

1. Introduction

The Benton WiFi6 Travel Router (Models B828 PLUS / B838 PLUS) is a versatile and portable device designed to provide fast and reliable internet connectivity on the go. It supports 4G LTE networks and offers WiFi6 (802.11ax) technology for enhanced speed and efficiency. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your router.

Key Features:

• Wi-Fi 6 (802.11ax) Technology: Experience faster speeds and improved network performance compared to Wi-Fi 5.
• 4G LTE Connectivity: Supports a wide range of 4G FDD and TDD bands, compatible with over 120 countries.
• High-Speed WiFi: Up to 300Mbps on 2.4GHz Wi-Fi.
• Multi-functional: Share network via Wi-Fi hotspot or through LAN/USB connection.
• Multiple Power Options: Can be powered by USB power plug, 3000mAh battery (B828 PLUS), or power bank.
• Secure Network: Features WPA2/WPA3 encryption protocols and IPv4/IPv6 support for enhanced security.
• User Management: Supports up to 16 connected Wi-Fi users simultaneously.
• Easy Remote Control: Manage router settings conveniently via a Web UI.
• SMS Function: Ability to read, write, and send messages.

Figure 1: Benton WiFi6 Travel Router with highlighted features.

Figure 2: Overview of Benton B828 PLUS features including global compatibility, Wi-Fi 6, 300Mbps 2.4GHz WiFi, and MIMO2X2 + Beamforming technology.

Figure 3: Router features for secure and fast public Wi-Fi, including WPA2/WPA3, IPv4/IPv6, Web UI remote control, and support for up to 16 users.

2. Setup Instructions

2.1 Package Contents

Figure 4: The router and its included accessories, typically a power adapter and USB cable.

2.2 SIM Card Preparation

• The router uses a Nano SIM card (12.3*8.8mm).
• Important: If your SIM card has a PIN code or lock, you must disable it using a mobile phone or by contacting your communication operator before inserting it into the router. The router will not function correctly with a PIN-locked SIM card.
• The router does not support eSIM, IoT SIM, or roaming SIM cards.

2.3 Basic Setup Steps

Figure 5: Visual guide for the basic setup of the router.

1. Insert SIM Card: Insert the prepared Nano SIM card into the SIM card slot on the router before turning it on.
2. Power On: Connect the router to a power source using the provided USB cable and power adapter, or ensure the internal battery (B828 PLUS) is charged.
3. Access Web UI: Open a web browser on your phone or computer and navigate to the router's default IP address, typically 192.168.0.1. The factory router information, including the default username and password (admin/admin), is usually printed on a label on the back of the router.
4. Configure APN Settings: In the Web UI, find the APN settings section. Enter the APN profile provided by your SIM card carrier. If you do not know your APN profile, contact your carrier.
5. Restart Router: After configuring the APN settings, restart the router for the changes to take effect.

Figure 6: Reminder to remove SIM card PIN via mobile phone or carrier.

3. Operating Instructions

3.1 Powering the Router

The router offers flexible power options:

• USB Power Plug: Connect the router to a standard USB power adapter.
• 3000mAh Battery: The B828 PLUS model includes a built-in 3000mAh battery for portable use.
• Power Bank: You can also power the router using an external power bank via the USB port.

Figure 7: Three ways to power the router: USB Power Plug, 3000mAh Battery, or Power Bank.

3.2 Connecting Devices

The router supports multiple ways to share its internet connection:

• Wi-Fi Hotspot: Connect up to 16 wireless devices (phones, computers, laptops, game consoles, web cameras, etc.) to the router's Wi-Fi network. The default SSID and Wi-Fi key are usually found on the router's label.
• LAN/USB Connection: Share the network via the RJ45 LAN port or the USB Type-C cable for wired connections.

Figure 8: The router's multi-functional capabilities, showing 4G to WiFi and 4G to LAN/USB connections.

3.3 Web User Interface (Web UI)

The Web UI allows you to manage various router settings:

• Access: Navigate to 192.168.0.1 in your web browser.
• Features: Monitor connected users, manage white/black lists, configure LAN settings, and adjust Wi-Fi security (WPA2/WPA3).

Figure 9: Screenshots of the router's Web UI for managing settings.

3.4 Network Mode Selection

You can manually select the preferred network mode to optimize signal and network channel:

• Options typically include: 5G NSA/SA, 5G SA only, 4G/3G, 4G only.
• Choose the mode that provides the best signal strength and stability in your current location.

Figure 10: Interface for setting the network mode to optimize signal.

3.5 SMS Functionality

The router supports basic SMS functions, allowing you to read, write, and send messages via the Web UI.

Figure 11: Illustration of the router's SMS function.

4. Maintenance

• Firmware Updates: Regularly check the manufacturer's website or the router's Web UI for available firmware updates to ensure optimal performance and security.
• Physical Care: Keep the router in a dry, well-ventilated area. Avoid exposing it to extreme temperatures, direct sunlight, or moisture. Clean the exterior with a soft, dry cloth.
• Security: Change the default Wi-Fi password and Web UI login credentials to strong, unique passwords to prevent unauthorized access.
• Reset Button: The router includes a reset button (refer to Figure 12 for location). This can be used to restore factory settings if needed.

Figure 12: Product dimensions and port labels, including the Reset button.

5. Troubleshooting

• No Internet Connection:
  • Ensure the SIM card is correctly inserted and not PIN-locked.
  • Verify APN settings in the Web UI are correct for your carrier.
  • Check signal strength in the Web UI. Try adjusting the router's position or selecting a different network mode (e.g., 4G only if 5G signal is weak).
  • Restart the router.
• Wi-Fi Not Visible or Connectable:
  • Ensure the Wi-Fi function is enabled in the Web UI.
  • Check the Wi-Fi SSID and password.
  • Try restarting the router.
• Slow Speeds:
  • Check the number of connected devices; too many devices can reduce speed.
  • Verify signal strength and network mode.
  • Consider network congestion in your area.
• Web UI Inaccessible:
  • Ensure your device is connected to the router's Wi-Fi or via LAN cable.
  • Verify you are entering the correct IP address (192.168.0.1).
  • Try clearing your browser's cache or using a different browser.
• Router Unresponsive:
  • Perform a soft reset by powering off and on the router.
  • If issues persist, perform a factory reset using the reset button (a paperclip may be needed). Note that a factory reset will erase all custom settings.

6. Specifications

Figure 13: Detailed specifications for Benton B828 PLUS and B838 PLUS models.

Figure 14: Reference table for 4G LTE and 5G frequency bands across different continents and countries.

7. Warranty and Support

Benton provides a 12-month warranty for this product, ensuring quality and reliability. For any technical assistance or support inquiries, please refer to the contact information provided with your purchase or visit the official Benton support channels.

8. User Tips

• SIM Card PIN: Always ensure your SIM card's PIN lock is disabled before inserting it into the router to avoid connectivity issues.
• Network Mode Optimization: If you experience slow speeds or unstable connections, try manually setting the network mode in the Web UI (e.g., '4G only') to find the most stable band in your location.
• Remote Management: Utilize the Web UI (192.168.0.1) for easy management of your router settings, including monitoring connected devices and adjusting security features.
• Device Capacity: While the router supports up to 16 users, performance may vary depending on the network conditions and data usage of each connected device. For optimal performance, limit the number of active devices if speeds are critical.
• Placement: For the best signal reception, place the router in an open area, away from obstructions and other electronic devices that might cause interference.

9. Product Demonstration Video