Introduction
This manual provides comprehensive instructions for the safe and efficient operation of your Metz QLED Smart TV. It covers models in the MQF70 series, including the 32MQF7030Z and 40MQF7000Z. Please read this manual thoroughly before using your TV and retain it for future reference. Your Metz QLED TV features advanced display technology, Google TV integration, HDR10, Dolby Audio, Bluetooth 5.1, and EyeCare functions for an enhanced viewing experience.
For a detailed user manual in PDF format, please refer to the official document: User Manual (PDF).
Setup
Unpacking and Initial Installation
Follow these steps to unpack and set up your TV:
- Open the package carefully.
- Take out the TV from the package.
- Install the TV stands (refer to "Stand Installation" below).
- Connect the power cord.
Diagram showing the four steps of unpacking and initial TV setup: 1. Open package, 2. Take out TV, 3. Install stands, 4. Connect power cord. Also shows included accessories: Batteries (x2), Remote Control, Power Cord, Warranty Card, Quick Start Guide, Stand Screws, Stand Bases (x2).
Stand Installation
To install the stand bases:
- Carefully place the TV screen-down on a stable, flat surface covered with a soft cloth or cushion.
- Fix the stand bases to the TV by fastening the matching stand screws provided in the box. The design of the bases may vary by region or model.
Diagram illustrating stand installation for 32-inch and 40/43-inch models, showing screw placement.
Mounting on a Wall
An optional wall mount can be used. Consult with your local dealer for a recommended wall mount bracket. Ensure the TV screen is kept upright or tilted within a 0°~5° angle during mounting. If tilting beyond this range, auxiliary accessories may be required for safe installation.
Diagram showing wall mounting considerations, including minimum clearance of 10cm and acceptable tilt angles (0-5 degrees).
Wall Mount Specifications:
| Model Size | Screw Diameter "E" | Screw Depth "D" (Min) | Spacer Depth "X" (Min) | Screw Quantity | Spacer Quantity | A*B*C (VESA) |
|---|---|---|---|---|---|---|
| 32" | M4 | 7+X | 30 | 2 | 2 | 200*100*200 |
| 40" | M6 | 8+X | 30 | 2 | 2 | 200*100*200 |
| 43" | M6 | 8+X | 30 | 2 | 2 | 200*100*200 |
Terminal Connections
Before connecting external devices, ensure the TV power cord is disconnected to prevent damage or injury. Terminal quantities and names may vary by region or model.
- AV IN: Receive audio and video signals from external AV devices.
- ANTENNA IN: Connect a coaxial cable for antenna, cable, or satellite signals.
- USB: Connect a USB storage device.
- HDMI: Receive HD input signal from external HDMI devices.
- DIGITAL AUDIO OUT: Use an optical cable to output TV audio to a compatible digital audio receiver.
- LAN: Wired network port.
- HEADPHONE: Output TV sound to connected headphones. Speakers will be muted when headphones are plugged in.
- CI (Common Interface): CI card port. The CI port should be covered by its plastic cover when not in use. Ensure the fire enclosure of connected equipment is made of non-combustible material or UL94 V-0 rated material.
Diagram illustrating various input/output ports on the TV, including HDMI, USB, DC IN, Digital Audio Out, LAN, AV IN, DVB-T/T2/DVB-C/ATV, Headphone, and CI Slot.
Operating Instructions
Remote Control
Point the remote control towards the TV's remote sensor. Obstructions between the remote and the sensor will interfere with normal operation.
Image of the remote control with numbered buttons. Key functions include Power, Number Buttons (0-9), Info, AD (Audio Description), Source, FAV (Favorites), Text, Media, Account, Dashboard, Navigation (Up/Down/Left/Right), OK, Back, Guide, Home, Volume Up/Down, Exit, Fast Backward, Mute, Fast Forward, Color Buttons (Red/Green/Yellow/Blue), Application Buttons (Netflix, Prime Video, YouTube), and Daily Key.
Key Remote Control Functions:
- POWER (1): Turns the TV on/off. Short press for fastboot mode, long press for standby.
- Number Buttons (0-9): Select channels directly or input numbers.
- INFO (3): Access the INFO interface.
- AD (4): Adjust audio settings in DTV mode.
- SOURCE (5): Access the source menu.
- FAV (6): Access favorite channels list.
- TEXT (7): Access or exit teletext.
- MEDIA (8): Access the media player.
- ACCOUNT (9): Sign in with your Google account.
- Dashboard (10): Access the Google TV dashboard.
- UP/DOWN/LEFT/RIGHT (11): Navigate menus, change channels (UP/DOWN).
- OK (12): Confirm selection or access channel list.
- BACK (13): Return to previous screen.
- GUIDE (14): Access Live TV or Electronic Program Guide.
- HOME (15): Access the home screen.
- Volume Up/Down (16): Adjust sound volume.
- EXIT (17): Exit current operation.
- Fast Backward (18) / Fast Forward (20): Control media playback.
- MUTE (19): Mute or restore TV sound.
- Color Buttons (21): Execute prompt functions in specific modes.
- Application Buttons (22): Direct access to Netflix, Prime Video, YouTube.
- Daily Key (23): Short press for shortcut function, long press to set up.
TV Control Button
The TV control button is located on the TV itself.
- In standby mode: Press the TV control button to turn on the TV.
- In working status: Short press to call up the soft keyboard menu. Short press to move the cursor and select items, long press to enter or execute.
Diagram showing the TV control button and its functions for short press (move) and long press (OK).
Accessing the E-Manual
Your TV has a built-in E-Manual for detailed feature explanations. To access it:
- Press the HOME button on your remote control to access the home screen.
- Use the UP/DOWN/LEFT/RIGHT and OK buttons to navigate and select "E-Manual" from your applications list.
Eye-Protection Function
The TV features an Eye-Care function to protect your eyes by filtering blue light and providing a flicker-free screen. To enable this:
- Go to Dashboard (remote button 10).
- Navigate to Settings → Display & Sound → Picture → Advanced Settings → Eye Protection Mode.
Note: Prolonged viewing can cause eye strain. Take breaks every half hour and perform eye exercises. This function is only available on some models.
Image highlighting Eye Care 5.0 features: Flicker Free and Low Blue Light for worry-free watching.
Maintenance and Safety
WEEE Directive (Waste Electrical and Electronic Equipment)
This symbol indicates that this product should not be disposed of with other household waste throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling.
Symbol indicating separate collection for electrical and electronic equipment.
Important Safety Instructions
Always read and follow all safety and operating instructions. Keep these instructions for future reference. Heed all warnings on the appliance and in the operating instructions.
- Do not use this apparatus near water or moisture.
- Clean only with a dry cloth.
- Do not block ventilation openings. Install according to manufacturer's instructions.
- Do not install near heat sources (direct sunlight, radiators, heat registers, stoves, etc.).
- Protect the power cord from being walked on or pinched.
- Only use attachments/accessories specified by the manufacturer.
- Unplug the apparatus during lightning storms or when unused for long periods.
- Refer all servicing to qualified personnel. Servicing is required when the apparatus has been damaged (e.g., power cord damaged, liquid spilled, objects fallen into, exposed to rain/moisture, dropped, or not operating normally).
- CAUTION: To reduce electric shock risk, do not perform any servicing other than what is in the operating instructions unless qualified.
- Do not install in confined spaces; ensure good ventilation.
- Do not expose to rain or moisture.
- No objects filled with liquids (e.g., vases) should be placed on the apparatus.
- Terminals marked with "4" may carry sufficient voltage to cause electric shock. External wiring requires installation by an instructed person or ready-made leads.
- To prevent injury, securely install the apparatus using the stand/wall-mount bracket.
- Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type.
- Batteries should not be exposed to excessive heat (sunshine, fire, etc.).
- Excessive sound pressure from earphones can cause hearing loss. Listen at safe, comfortable levels.
- The appliance coupler is used as a disconnect device and must remain readily operable.
- Handle the power cord set carefully when not in use or during movement to avoid abrasion.
- Attention should be drawn to environmental aspects of battery disposal.
- No naked flame sources (e.g., lighted candles) should be placed on the apparatus.
- If the apparatus has the symbol
on its rating label and a two-pin power cord, it is a Class II (double insulated) electrical appliance, not requiring an earth connection. - WARNING for COIN / BUTTON CELL BATTERIES: Do not ingest the battery. Chemical burn hazard. Keep new and used batteries away from children. If the battery compartment does not close securely, stop using the product. Seek medical attention if batteries are swallowed or placed inside any part of the body.
Warning symbol for risk of electric shock and important operating instructions.
| Symbol | Meaning | Symbol | Meaning |
|---|---|---|---|
| ~ | Refer to alternating current (AC) | ⏚ | Refer to stand-by or power on |
| ⎓ | Refer to direct current (DC) | I | Refer to power on |
| II | Refer to Class II equipment | ! | Refer to dangerous voltage |
Precautions for Using Battery
Improper use of batteries can cause leakage. Follow these guidelines:
- Observe battery polarity to avoid short circuits.
- Replace with new batteries when voltage is insufficient. Remove batteries if not used for a long time.
- Do not mix different types of batteries (e.g., Manganese and Alkaline).
- Do not put batteries into fire, charge, or decompose them.
- Dispose of batteries according to environmental regulations.
- Batteries should not be exposed to excessive heat (sunshine, fire, etc.).
- Do not expose batteries to extremely low air pressure, which may cause explosion or leakage of flammable liquid/gas.
Troubleshooting
Before calling for service, please check the following table for possible causes and solutions:
General Problems
- Remote control does not work:
- Change batteries.
- Check if batteries are installed correctly.
- Check if main power is connected.
- Check for obstructions between remote sensor and remote control.
- Poor Signal:
- Usually caused by interference from electronic equipment or radio interference sources.
Picture & Sound Problems
- No picture, no sound:
- Check the signal source.
- Plug another electrical device into the outlet to check if it's working.
- Check if power plug is in good contact with the outlet.
- No sound, picture OK:
- Unmute sound or increase volume.
- Open sound menu and adjust 'Balance'.
- Abnormal picture (no color or bad quality):
- Adjust color option in menu settings.
- Keep TV at sufficient distance from other electronic products.
- Try another channel.
- Bad TV signal (mosaic or snowflakes):
- Check signal cable and adjust antenna.
- Fine tune the channel.
- Try another channel.
Multimedia Player Problems
- 'This file is invalid' / 'Unsupported audio' appears, or audio is normal but video is abnormal, or video is normal but audio is abnormal:
- Media file may be damaged; check if it can be played on a PC.
- Check if video and audio codec is supported.
Network Problems
- Network failure:
- Check if the router works well.
- Make sure the TV is connected to the router successfully.
Browser Problems
- Web page cannot be displayed completely:
- Some third-party extensions may not be supported; close the current web page.
- Browser is forced to be shut down:
- Current web page may include too many contents, causing insufficient memory.
Specifications
Note: Specifications may vary depending on the region or model.
General Specifications
| Feature | Description |
|---|---|
| Working voltage | 100-240V~50/60 Hz |
| Dimensions without stand (W x H x D) | 32": 715 x 426 x 68 mm 40": 892 x 511 x 74 mm 43": 955 x 559 x 75 mm |
| Net weight without stand | 32": 3.3 kg 40": 4.7 kg 43": 5.45 kg |
| RF aerial input | 75 ohm unbalanced |
| Language of OSD | Multiple options |
| System | DTV: DVB-T/T2/S/S2/C ATV: PAL/SECAM BG/DK/I |
| Channel coverage | DVB-S/S2: 950MHz~2150MHz DVB-T/T2: 50MHz~862MHz DVB-C: 48MHz~859MHz ATV: 47.25MHz~865.25MHz |
| Working temperature | 5°C~40°C |
| Working humidity | 20%~80% |
| Storage temperature | -15°C~45°C |
| Storage humidity | 10%~90%, non-condensing |
Radio Module Specifications
| Wireless Network (WLAN) | Frequency Band | Transmitting Power (Max.) |
|---|---|---|
| 2.4G | 2412~2472 MHz | <20dBm |
| 2422~2462 MHz | ||
| 5G Band I: 5180~5240 MHz, 5190~5230 MHz, 5210 MHz (May not be available) | ||
| 5G Band II: 5260~5320 MHz, 5270~5310 MHz, 5290 MHz (May not be available) | ||
| 5G Band III: 5500~5700 MHz, 5510~5670 MHz, 5530~5610 MHz (May not be available) |
| Bluetooth | ||
|---|---|---|
| Frequency Band | Transmitting Power (Max.) | |
| 2.402GHz~2.480GHz | <20dBm | |
Remark:
- The device should be positioned or operated at least 20cm away from the user.
- Due to various sales regions, the wireless module may have different configurations which will not exceed the maximum described in this manual.
- Restrictions or Requirements in following countries: Indoor use only within 5150-5350MHz.
Table listing EU countries where specific restrictions or requirements for wireless modules apply.
User Tips
While no specific user reviews or Q&A were provided, here are some general tips for optimizing your TV experience:
- Explore Google TV: Take time to explore the personalized recommendations and vast app library available through Google TV to discover new content.
- Adjust Picture Settings: Experiment with the picture settings, especially HDR and Eye Protection modes, to find the most comfortable and visually appealing setup for your viewing environment.
- Utilize Dolby Audio Modes: Switch between the adaptive sound modes (Standard, Cinema, Music, Concert, News, Personal) to match the audio output to your content for the best immersive experience.
- Connectivity: Make use of Bluetooth 5.1 for wireless audio devices and the multiple HDMI/USB ports for connecting various peripherals.
Warranty and Support
Your Metz QLED TV comes with a 2-year warranty.
For support and inquiries, please contact:
- Email: support-blue@metz-ce.de
- Phone: + 49 (0)911 9706 181
- Address: Ohmstraße 55, 90513 Zirndorf, Germany
License Information
Google TV: Google TV is the name of this device's software experience and a trademark of Google LLC. Google, YouTube, Google Cast and other related marks are trademarks of Google LLC.
HDMI™: The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
Dolby Audio: Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation.
