OTOFIX D1 Max2 Automotive Diagnostic Scan Tool

1. Introduction

The OTOFIX D1 Plus and OTOFIX D1 Max (referred to as D1 Plus/Max) are comprehensive automobile diagnostics devices. They feature a powerful Qualcomm SM6225 octa-core processor and a 10.4-inch touchscreen. These tools offer extensive OE-level diagnostics and operate on a multi-task capable Android Operating system, designed to help diagnose vehicle symptoms easily, quickly, and efficiently. They are ideal for repair shops aiming for easy and accurate diagnostics.

The OTOFIX diagnostics system consists of two main components:

• D1 Plus/Max tablet: The central processor and monitor for the system.
• V1 – Vehicle Communication Interface (VCI): Facilitates communication with the vehicle.

This manual details the construction and operation of these devices and how they work together to provide comprehensive diagnostic solutions.

Important Safety Information

Before operating or maintaining this unit, please read this manual carefully, paying extra attention to the safety warnings and precautions.

For your own safety and the safety of others, and to prevent damage to the device and vehicles upon which it is used, it is important that the safety instructions presented throughout this manual be read and understood by all persons operating or coming into contact with the device.

There are numerous procedures, techniques, tools, and parts required for servicing vehicles, as well as the skills of the person doing the work. Because of the vast number of test applications and variations in the products that can be tested with this equipment, we cannot possibly anticipate or provide advice or safety messages to cover every circumstance. It is the automotive technician's responsibility to be knowledgeable of the system being tested. It is crucial to use proper service methods and test procedures. It is essential to perform tests in an appropriate and acceptable manner that does not endanger your safety, the safety of others in the work area, the device being used, or the vehicle being tested.

Before using the device, always refer to and follow the safety messages and applicable test procedures provided by the manufacturer of the vehicle or equipment being tested. Use the device only as described in this manual. Be sure to read, understand, and follow all safety messages and instructions in this manual.

Safety Messages

Safety messages are provided to help prevent personal injury and equipment damage. All safety messages are introduced by a signal word indicating the hazard level.

DANGER

Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury to the operator or to bystanders.

WARNING

Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury to the operator or to bystanders.

Safety Instructions

• When an engine is operating, keep the service area WELL VENTILATED or attach a building exhaust removal system to the engine exhaust system. Engines produce carbon monoxide, an odorless, poisonous gas that causes slower reaction time and can lead to serious personal injury or loss of life.
• Do Not Turn the Volume Up Too Loud When Using Headphones. Listening at high volumes that over-stimulate the ear for long periods of time may result in loss of hearing.
• Always perform automotive testing in a safe environment.
• Wear safety eye protection that meets ANSI standards.
• Keep clothing, hair, hands, tools, test equipment, etc. away from all moving or hot engine parts.
• Operate the vehicle in a well-ventilated work area, as exhaust gases are poisonous.
• Put the transmission in PARK (for automatic transmission) or NEUTRAL (for manual transmission) and make sure the parking brake is engaged.
• Put blocks in front of the drive wheels and never leave the vehicle unattended while testing.
• Be extra cautious when working around the ignition coil, distributor cap, ignition wires, and spark plugs. These components create hazardous voltages when the engine is running.
• Keep a fire extinguisher suitable for gasoline, chemical, and electrical fires nearby.
• Do not connect or disconnect any test equipment while the ignition is on or the engine is running.
• Keep the test equipment dry, clean, free from oil, water or grease. Use a mild detergent on a clean cloth to clean the outside of the equipment as necessary.
• Do not drive the vehicle and operate the test equipment at the same time. Any distraction may cause an accident.
• Refer to the service manual for the vehicle being serviced and adhere to all diagnostics procedures and precautions. Failure to do so may result in personal injury or damage to the test equipment.
• To avoid damaging the test equipment or generating false data, make sure the vehicle battery is fully charged and the connection to the vehicle DLC is clean and secure.
• Do not place the test equipment on the distributor of the vehicle. Strong electro-magnetic interference can damage the equipment.

2. Setup and Initial Configuration

2.1. Package Contents

Ensure all items are present in your OTOFIX D1 Max2 package:

• OTOFIX D1 Max2 Tablet
• VCI (Vehicle Communication Interface)
• USB-C Cable
• AC/DC Power Adapter
• Soft Cloth
• Packing List
• Carrying Case

2.2. Tablet Overview

The OTOFIX D1 Max2 tablet features a 10.4-inch touchscreen and runs on Android 11 with a Qualcomm SM6225 octa-core processor, 4GB RAM, and 128GB storage.

Front View Components:

• 10.4-inch Touchscreen: Main display for interaction.
• Ambient Light Sensor: Detects ambient light brightness.
• Front Camera: For imaging purposes.
• Power LED: Indicates power status (Green: >20% battery; Yellow: 10-20% battery; Red: <10% battery).

Top View Components:

• DC Power Supply Input Port
• USB Ports (x2)
• Headphone Jack
• Mini USB Port
• Microphone
• SD Card Slot
• Power/Lock Button: Press and hold to turn the tablet on/off, or tap to lock the screen.

2.3. VCI (Vehicle Communication Interface) Overview

The OTOFIX V1 is a small VCI used to connect to a vehicle's Data Link Connector (DLC) and communicate with the tablet via Bluetooth or USB cable for vehicle data transmission.

VCI Components:

• Flashlight Button
• Power LED: Indicates VCI status (Yellow: self-check; Green: ready for use; Red: firmware upgrading).
• Vehicle/Connection LED: Indicates connection status (Green: connected via USB; Blue: connected via Bluetooth).
• Vehicle Data Connector (16-pin)
• USB Port

2.4. Powering Up the Tablet

1. Long press the Power/Lock button on the top-right side of the tablet to power on the unit.
2. The system will boot up and display the OTOFIX Job Menu.

Note: We recommend you lock the screen when not in use to protect private information and conserve power.

2.5. Establishing Vehicle Communication

To establish proper vehicle communication, follow these steps:

1. Connect the VCI to the vehicle's DLC: Insert the VCI's Vehicle Data Connector into the vehicle's DLC (usually under the dashboard). The VCI will automatically power on.
2. Connect the VCI to the tablet: The VCI supports Bluetooth pairing and USB connection.

Pairing via Bluetooth:

1. Power on the tablet.
2. Tap VCI Manager on the OTOFIX Job Menu.
3. Tap VCI BT from the connection mode list.
4. Toggle Bluetooth ON. The device will search for available units.
5. Select the appropriate VCI device (e.g., 'Maxi' suffixed with serial number) for pairing.
6. Once paired, the connection status will display as 'Connected', and the VCI button on the system Navigation Bar will show a green badge, indicating readiness for diagnosis.

Note: If no VCI device is found, try moving closer to the device or repositioning it to remove signal interference, then tap Scan again.

USB Cable Connection:

Connect the USB cable from the tablet to the VCI device. The VCI navigation button will show a green badge, and the Connection LED on the VCI will illuminate solid green, indicating a successful connection.

Note: If both communication methods are applied, the OTOFIX system will prioritize USB communication.

3. Operating Instructions

3.1. Vehicle Identification

The OTOFIX diagnostics system supports five methods for vehicle identification:

• Auto VIN Scan: Automatically identifies the vehicle's VIN.
• Manual VIN Input: Allows manual entry of the VIN.
• Scan VIN/License: Uses the camera to scan VIN or license plate.
• Manual Vehicle Selection: Allows manual selection of vehicle make, model, and year.
• OBD Direct Entry: For generic OBDII/EOBD tests.

Performing Auto VIN Scan:

1. Tap the Diagnostics application from the OTOFIX Job Menu.
2. Tap the VID button on the top toolbar.
3. Tap Auto detect. The tester will scan the vehicle's ECU for VIN.
4. Confirm vehicle information to proceed to the Vehicle Diagnostics screen.

Performing Manual VIN Input:

1. Tap the Diagnostics application from the OTOFIX Job Menu.
2. Tap the VID button on the top toolbar.
3. Tap Manual input.
4. Enter the correct VIN in the input box.
5. Tap OK to identify the vehicle.

Scanning VIN/License:

Tap Scan VIN/License. The camera will open, allowing you to position the tablet to scan the VIN or license number. Confirm the result to proceed.

3.2. Diagnostics Main Menu

After vehicle identification, the main menu provides access to various diagnostic functions.

Key Functions:

• Auto Scan: Performs a comprehensive scan of all systems on the vehicle's ECU to locate fault systems and retrieve DTCs.
• Control Unit: Manually locate a required control system for testing.
• ECU Information: Retrieves and displays specific information for the tested control unit.
• Trouble Codes: Reads and erases Diagnostic Trouble Codes (DTCs).
• Live Data: Displays real-time PID data from the ECU.
• Active Test: Accesses vehicle-specific subsystem and component tests.
• Special Functions: Performs component adaptations, recalibrations, or configurations.

3.3. ECU Programming & Coding

The D1 Max2 offers advanced ECU repairs beyond D1 Lite/D1 Pro models, including:

• Open/Close Functions
• Match New Modules
• Personalize Settings
• Reset Parameters
• Fix Complex Issues

It supports Offline Programming for brands like Ford, Audi EU, Land Rover, Jaguar, Opel, Vauxhall, and Online Coding for Volkswagen, Audi, Skoda, Peugeot, Citroen, DS, Porsche, BMW, Mini, Nissan, Infiniti, Nissan GT-R, Renault. Offline Coding is compatible with Ford, Audi EU, Subaru, Land Rover, Jaguar, Peugeot, Citroen, Volkswagen, Volkswagen Brazil, Audi, Skoda, Volkswagen CV.

3.4. Bi-Directional Control

The D1 Max2 provides powerful bi-directional control, acting as an OE scan tool. This allows for quick and precise operation and supports a wide range of vehicle models. Examples of bi-directional control include:

• Light On/Off
• Fuel Pump On/Off
• A/C Clutch On/Off
• Window Wipers Set

3.5. Immobilizer (IMMO) Keys

The D1 Max2 supports basic immobilizer key programming, allowing you to delete lost keys, add new keys, and prevent car theft. This function is only available for basic/simple IMMO-equipped cars. For advanced locksmith key services, OTOFIX IM1/IM2 is recommended.

An immobilizer is an anti-theft mechanism that prevents an automobile's engine from starting unless the correct ignition key or other device is present. This device prevents thieves from starting the car by a method known as hot wiring. Most new vehicles have an immobilizer as standard equipment. An important advantage of this system is that it doesn't require the car owner to activate it; it operates automatically. An immobilizer is considered as providing much more effective anti-theft protection than an audible alarm alone; many auto insurance companies offer lower rates for vehicles that are equipped with an immobilizer.

As an anti-theft device, an immobilizer disables one of the systems needed to start a car's engine, usually the fuel supply or the ignition. This is accomplished by radio frequency identification between a transponder in the ignition key and a device called a radio frequency reader in the steering column. When the key is placed in the ignition, the transponder sends a signal with a unique identification code to the reader, which relays it to a receiver in the vehicle's computer control module. If the code is correct, the computer allows the fuel supply and ignition systems to operate and start the car. If the code is incorrect or absent, the computer disables the system, and the car will be unable to start until the correct key is placed in the ignition.

The IMMO Keys service can disable a lost vehicle key and program the replacement key fob. One or more replacement key fobs can be programmed.

3.6. Service Functions

The Service application provides quick access to various scheduled service and maintenance tasks. The typical service operation screen is menu-driven, guiding you through selecting options, entering values, and performing necessary actions.

Commonly Performed Service Functions:

• Oil Reset Service: Resets the Engine Oil Life system after an oil change.
• Tire Pressure Monitoring System (TPMS) Service: Looks up tire sensor IDs, performs TPMS programming, and resets after sensor replacement.
• Electric Parking Brake (EPB) Service: Maintains the electronic braking system, including deactivating/activating brake control, assisting with brake fluid control, opening/closing brake pads, and setting brakes.
• ABS/SRS Services: Performs bi-directional tests for Anti-lock Braking System and Supplemental Restraint System (e.g., Automated Bleeding, Pump Motor Test).
• Steering Angle Sensor (SAS) Service: Calibrates the Steering Angle Sensor to store the current steering wheel position.
• DPF Regeneration Service: Performs regeneration to clear blockages in the Diesel Particulate Filter.

3.7. Live Data Display Modes

When viewing live data, there are four display modes available:

• Analog Gauge Mode: Displays parameters as an analog meter graph.
• Text Mode: Default mode, displays parameters in text and list format.
• Waveform Graph Mode: Displays parameters in waveform graphs.
• Digital Gauge Mode: Displays parameters as a digital gauge graph.

Note: Reading of status parameters (e.g., ON, OFF) can only be displayed in Text Mode. Value parameters (e.g., sensor readings) can be displayed in text, analog, or graph modes.

Trigger Setting:

On the trigger setting screen, you can set a standard range (Minimum and Maximum values). If the data exceeds this range, the trigger function will record and save the generated data. A buzzer alarm can be set to sound when the data reaches the preset minimum or maximum point.

3.8. Active Test

The Active Test function allows access to vehicle-specific subsystem and component tests. The tester outputs commands to the ECU to drive actuators, determining the integrity of the system or parts by reading ECU data or monitoring actuator operation.

3.9. Special Functions

These functions perform various component adaptations, allowing you to recalibrate or configure certain components after making repairs or replacement. The Adaptation Operation screen displays operational descriptions, execution status, preconditions, current conditions, and instructions for using function buttons.

4. Battery Test

The OTOFIX BT1 Lite (BT1 Lite) is a battery and electrical system analysis tool that uses adaptive conductance to provide an accurate examination of the battery's cold cranking ability and reserve capacity. This helps technicians assess the health status of the vehicle's battery and electrical system.

4.1. BT1 Lite Tester Overview

The BT1 Lite tester is powered by an internal rechargeable battery or an AC/DC power adapter. It connects to the tablet via USB or Bluetooth.

BT1 Lite Technical Specifications:

• Connectivity: Type-C USB, Bluetooth 4.2
• Input Voltage: 5 V DC
• Working Current: < 150 mA at 12 V DC
• Internal Battery: 3.7 V/800 mAh lithium-ion polymer battery
• CCA Range: 100 to 2000 A
• Voltage Range: 1.5 to 16 V
• Working Temperature: -10 to 50 °C (14 to 122 °F)
• Storage Temperature: -20 to 60 °C (-4 to 140 °F)
• Dimensions (L x W x H): 109.2 mm (4.30”) x 77.5 mm (3.05”) x 24.8 mm (0.98”) (clamp cable not included)
• Weight: 319.2 g

Important Battery Charging Note:

Do not charge the battery when the temperature is below 0 °C (32 °F) or above 45 °C (113 °F).

4.2. Test Preparation

Inspecting the Battery:

Before starting a test, inspect the battery for:

• Cracking, buckling or leaking (replace if found).
• Corroded, loose or damaged cables and connections (repair or replace as needed).
• Corrosion on the battery terminals, and dirt or acid on the case top (clean with a wire brush and baking soda mixture).

Connecting to a Battery:

1. Press and hold the Power button to turn on the BT1 Lite tester.
2. Connect the red clamp to the positive (+) terminal and the black clamp to the negative (-) terminal of the battery.
3. The black clamp has an infrared sensor near its mouth to test battery temperature, which will appear in the test results.

4.3. In-vehicle Test

This test is used for batteries installed in a vehicle, including battery test, starter test, and generator test, to determine the health status of each component.

Important: Before using diagnostic functions, download the desired vehicle software on the Update screen.

Performing In-vehicle Battery Test:

1. Tap the Battery Test application on the OTOFIX Job Menu.
2. Tap In-vehicle Test.
3. (Optional) Establish communications between the VCI and vehicle via the OBD connect screen.
4. Confirm vehicle information. A Battery location button will appear.
5. Tap Next and access the Battery tab. Perform required operations (e.g., turn off electrical appliances, ignition OFF, close doors) and tap Start Testing.
6. Wait for the battery test to complete and view results (e.g., Good Battery, Good & Recharge, Charge & Retest, Replace Battery, Bad Cell).

Performing Starter Test:

1. Tap Continue after the battery test. Perform required operations and tap Start Testing.
2. Turn the vehicle ignition to ON when prompted.
3. Wait for the test to complete and view results (e.g., Cranking Normal, Current Too Low, Voltage Too Low, Not Started).

Performing Generator Test:

1. Tap Continue after the starter test. Perform required operations (e.g., turn off electrical appliances) and tap Continue.
2. Wait for the test to complete and view results (e.g., Charging Normal, Output Too Low, Output Too High, Ripple Too Large, No Output).

4.4. Out-vehicle Test

This test checks the health status of batteries not connected to a vehicle. Supported battery types include FLOODED, AGM, AGM SPIRAL, EFB, and GEL, with standards like CCA, SAE, CA, EN, IEC, DIN, JIS, and MCA.

Performing Out-vehicle Battery Test:

1. Tap the Battery Test application on the OTOFIX Job Menu.
2. Tap Out-vehicle Test.
3. Check the battery information and tap Start Testing.
4. Wait for the battery test to complete and view results (e.g., Good Battery, Good & Recharge, Charge & Retest, Replace Battery, Bad Cell).

5. Settings and Updates

The Settings menu allows you to adjust OTOFIX system settings and view information about the system. Available options include Unit, Language, Printing settings, Scan report, Auto update, Vehicle list, System settings, and About Us.

5.1. Unit Settings

To adjust measurement units:

1. Tap Settings on the OTOFIX Job Menu.
2. Tap Unit on the left column.
3. Select desired units (metric or imperial).
4. Tap the Home button to return to the Job Menu or select another setting.

5.2. Language Settings

To adjust display language:

1. Tap Settings on the OTOFIX Job Menu.
2. Tap Language on the left column.
3. Select desired language.
4. Tap the Home button to return to the Job Menu or select another setting.

5.3. Printing Settings

This option allows printing from the tablet to a network printer.

To set up printer connection:

1. Tap Settings on the OTOFIX Job Menu.
2. Tap Printing settings on the left column.
3. Tap Print via network to enable printing.
4. Tap the Home button to return to the Job Menu or select another setting.

Printing Operations:

To print a file, ensure the tablet is connected to the PC network (Wi-Fi or LAN) and the PC has the MaxiSys Printer program installed. Tap the Print button on the tablet's toolbar. You can choose to print the current page (screenshot) or all data (PDF).

5.4. Software Updates

The Update application allows downloading the latest software to improve OTOFIX applications, add new tests, models, or enhanced features.

To log in and update:

1. Ensure the tablet is connected to a power source and has stable internet access.
2. Tap the Update application from the OTOFIX Job Menu.
3. Enter your Autel ID and password, then tap Log In.
4. Select desired updates (e.g., Update All or specific items) and tap Update.
5. The update process can be paused and resumed. Once completed, the software will install automatically.

Video 5.1: OTOFIX D1 Max2 Product Overview, demonstrating key features and interface.

6. Data Management

The Data Manager application allows you to store, print, and review saved files, manage workshop and customer information, and keep vehicle history records. It provides nine main functions:

• Vehicle History: Reviews diagnostic history records.
• Workshop Information: Edits workshop details.
• Customer: Creates and manages customer information.
• Image: Reviews screenshots.
• Report: Reviews report lists.
• PDF: Reviews diagnostic reports in PDF format.
• Review Data: Reviews recorded data.
• Uninstall Apps: Manages installed firmware applications.
• Data Logging: Launches Support platform to view feedback and data loggings.

6.1. Vehicle History

This function stores records of vehicle history, including vehicle information and retrieved DTCs from previous diagnostic sessions. Test information is summarized in an easy-to-read table. It also provides direct access to previously tested vehicles to restart diagnostic sessions.

Historical Test Record:

A detailed data form of the tested vehicle, including general vehicle information, service record, customer information, and diagnostic trouble codes. Technician notes are also included.

Note: The D1 Plus/Max tablet must establish a connection to the VCI device to restart test sessions on previously tested vehicles.

6.2. Workshop Information

Allows entering, editing, and saving detailed workshop information (shop name, address, phone, remarks). This information will appear as the header of printed diagnostic reports.

6.3. Customer Management

Allows creating and editing customer information, saving and organizing it with associated vehicle history records.

6.4. Image Management

The Image section is a PNG database containing all captured screenshots. You can edit, print, and delete stored image files.

6.5. Report and PDF Management

The Report section stores diagnostic information and generates reports for upload. The PDF section stores and displays all saved PDF files, viewable with a standard Adobe Reader application.

6.6. Review Data

Allows playback of recorded data frames from live data streams.

6.7. Uninstall Apps

Manages firmware applications installed on the OTOFIX Diagnostics System.

6.8. Data Logging

Launches the Support platform to view all feedback and data loggings, allowing direct conversation with support personnel.

7. Remote Desktop

The Remote Desktop application launches the TeamViewer QuickSupport program, providing a simple, fast, and secure remote control interface. This allows you to receive ad-hoc remote support from Autel's technicians, who can control your OTOFIX tablet via their PC.

Note: Ensure the tablet is connected to the internet before launching Remote Desktop to enable remote support.

7.1. Receiving Remote Support

1. Power on the tablet.
2. Tap the Remote Desktop application on the OTOFIX Job Menu. The TeamViewer QuickSupport screen will display your device ID.
3. Provide your device ID to the technician.
4. A pop-up dialog box will ask for your confirmation to allow remote control. Tap Allow to accept or Deny to reject.

8. VCI Manager

The VCI Manager application allows you to pair the tablet with the VCI device, check communication status, and update VCI and BAS firmware.

8.1. VCI Pairing and Connection Status

The VCI Manager displays four connection modes. The connection state (Connected or Disconnected) is shown alongside each mode.

Note: A VCI can be paired with only one tablet at a time. Once paired, it will not be discovered by any other unit.

8.2. Updating VCI Firmware

To update the VCI firmware:

1. Power on the tablet.
2. Connect the VCI to the tablet via Bluetooth or USB.
3. Tap VCI Manager on the OTOFIX Job Menu.
4. Tap VCI Update from the connection mode list.
5. The current and latest VCI versions will appear. Tap Update now to update.

8.3. Updating BT1 Lite Firmware (BAS Update)

To update the BT1 Lite firmware:

1. Power on the tablet and the BT1 Lite.
2. Connect the BT1 Lite device to the tablet via Bluetooth or USB.
3. Tap VCI Manager on the OTOFIX Job Menu.
4. Tap BAS Update from the connection mode list.
5. The current and latest BT1 Lite versions will appear. Tap Update now to update.

9. OEM Authorization

The OEM Authorization application allows you to unlock the gateway ECU (CGW) for certain vehicles to perform advanced diagnostic tests.

Note: Ensure the tablet is connected to the internet before launching the OEM Authorization application.

9.1. Unlocking the Gateway ECU (CGW)

1. Connect the OTOFIX Diagnostics Platform to the vehicle through the V1.
2. Tap Diagnostics on the OTOFIX Job Menu.
3. Select the vehicle type (e.g., Renault) and tap OK.
4. On the Information screen, tap Unlock.
5. On the Purchase screen, tap OK. Select your purchase method and complete the payment to unlock the gateway.
6. After successful purchase, the Unlocking Information screen will display the remaining service sessions.

10. MaxiViewer

The MaxiViewer application helps you search for supported functions and version information. You can search either by product and vehicle or by functions.

10.1. Searching by Product and Vehicle

1. Tap MaxiViewer on the OTOFIX Job Menu.
2. Select a product from the Product type drop-down list.
3. Select vehicle brand, model, and year.
4. All functions supported for the selected product and vehicle will be displayed.

10.2. Searching by Functions

1. Tap MaxiViewer on the OTOFIX Job Menu.
2. Select a product from the Product type drop-down list.
3. Tap the Search icon and enter the desired function.
4. The screen will display all vehicles that support this function, along with relevant information.

11. Specifications

11.1. OTOFIX D1 Max2 Tablet Technical Specifications

11.2. OTOFIX V1 Technical Specifications

12. Maintenance

To ensure optimum performance of your OTOFIX Diagnostics tablet and VCI unit, follow these maintenance instructions:

12.1. General Maintenance

• Use a soft cloth and alcohol or a mild window cleaner to clean the tablet's touch screen.
• Do not use abrasive cleansers, detergents, or automotive chemicals on the tablet.
• Maintain devices in dry conditions and within normal operating temperatures.
• Dry your hands before using the tablet; moist hands may affect touch screen functionality.
• Do not store devices in humid, dusty, or dirty areas.
• Check housing, wiring, and connectors for dirt and damage before and after each use.
• At the end of each workday, wipe the device housing, wiring, and connectors clean with a damp cloth.
• Do not attempt to disassemble your tablet or VCI unit.
• Do not drop or cause severe impact to the devices.

12.2. Battery Usage and Care

Your tablet is powered by a built-in lithium-ion polymer battery. Follow these guidelines for optimal battery life and safety:

DANGER

• The built-in lithium-ion polymer battery is factory replaceable only; incorrect replacement or tampering may cause an explosion.
• Do not use a damaged battery charger.
• Do not disassemble, crush, bend, deform, puncture, or shred the battery.
• Do not modify, remanufacture, insert foreign objects into the battery, or expose it to fire, explosion, or other hazards.
• Use only the charger and USB cables included in the package. Using unauthorized accessories may cause malfunction or failure.
• Use only charging devices qualified per standard.
• Avoid dropping the tablet. If dropped, especially on a hard surface, and damage is suspected, take it to a service center.
• The closer you are to your network's base station, the longer your tablet usage time.
• Battery recharging time varies depending on remaining capacity.
• Battery life inevitably shortens over time.
• Remove the tablet from its charger once fully charged to avoid overcharging.
• Avoid leaving the tablet in hot or cold places (e.g., inside a car in summer or winter) as this can reduce battery capacity and life. Keep the battery within normal temperatures.

13. Troubleshooting Checklist

If you encounter issues with your OTOFIX D1 Max2, refer to this checklist:

13.1. Tablet Not Working Properly

• Ensure the tablet has been registered online.
• Verify that system software and diagnostic application software are properly updated.
• Confirm the tablet is connected to the Internet.
• Check all cables, connections, and indicators for proper signal reception.

13.2. Shorter Battery Life

• This may occur in areas with low signal strength. Turn off your device when not in use.

13.3. Tablet Not Turning On

• Ensure the tablet is connected to a power source or the battery is charged.

13.4. Unable to Charge Tablet

• Your charger may be faulty; contact your nearest dealer.
• The device may be in an overly hot/cold environment; try changing the charging environment.
• Ensure the charger is properly connected.

Note: If problems persist, contact Autel's technical support personnel or your local selling agent.

13.5. No Communication Message

If the tablet is unable to connect to the VCI, an "Error" message displays. Troubleshoot by:

• Ensuring the VCI device is powered on.
• For wireless connection, ensure the network is configured correctly and the proper device is connected.
• If communication is lost during diagnostics, ensure no objects are causing signal interruption.
• Ensuring the VCI device is properly positioned with the VCI front side up.
• Moving the tablet closer to the VCI device.
• For wired connection, ensuring the cable is securely attached to the VCI.
• Ensuring the VCI communication mode is lit for the selected communication type (Bluetooth or USB).

If the VCI device cannot establish a communication link, possible causes include:

• VCI device unable to establish communication with the vehicle.
• A vehicle system selected for diagnosis is not supported.
• Loose connection.
• Blown vehicle fuse.
• Vehicle or data case wiring fault.
• Circuit fault in data cable or adapter.
• Incorrectly entered vehicle identification.

14. User Tips

• Always ensure the tablet and VCI are fully charged before starting diagnostic sessions to avoid interruptions.
• Regularly update the software to ensure compatibility with the latest vehicle models and access new features.
• For optimal Bluetooth connection, keep the VCI and tablet in close proximity and minimize obstructions.
• When performing sensitive operations like ECU coding, ensure a stable power supply to both the vehicle and the diagnostic tool.

15. Warranty and Support

15.1. 12-month Limited Warranty

Autel Intelligent Technology Corp., Ltd. (the Company) warrants this Diagnostics tablet to the original retail purchaser for twelve (12) months from the date of purchase against defects in material or workmanship under normal usage. Defective parts will be repaired or replaced (with new or rebuilt parts) without charge for parts or labor, with proof of purchase.

The Company is not liable for incidental or consequential damages arising from the use, misuse, or mounting of the device.

Warranty Exclusions:

• Products subjected to abnormal use or conditions, accident, mishandling, neglect, unauthorized alteration, misuse, improper installation or repair, or improper storage.
• Products with removed, altered, or defaced mechanical or electronic serial numbers.
• Damage from exposure to excessive temperatures or extreme environmental conditions.
• Damage from connection to, or use of, any accessory or other product not approved or authorized by the Company.
• Defects in appearance, cosmetic, decorative, or structural items (e.g., framing, non-operative parts).
• Products damaged from external causes such as fire, dirt, sand, battery leakage, blown fuse, theft, or improper usage of any electrical source.

Important: All contents of the product may be deleted during repair. Create a backup copy before sending for warranty service.

15.2. Service Procedures

Repair Service:

If your device requires repair, download the repair service form from www.otofixtech.com and fill it out. Include:

• Contact name
• Return address
• Telephone number
• Product name
• Complete description of the problem
• Proof-of-purchase (for warranty repairs)
• Preferred method of payment (for non-warranty repairs)

Send the device to your local agent or to:

Other Services:

You can purchase optional accessories directly from Autel's authorized tool suppliers or your local distributor. Your purchase order should include contact information, product/part name, item description, and purchase quantity.

15.3. Support

The Support platform synchronizes with Autel's online service base station. Register your product online to access support. The application connects to Autel's service channel and online communities for problem solutions and help requests.

Contact Information:

• Web: www.otofixtech.com
• Phone: +86-755-21612590
• Email: support@otofixtech.com
• Address: Floor 2, Caihong Keji Building, 36 Hi-tech North Six Road, Songpingshan Community, Xili Sub-district, Nanshan District, Shenzhen City, China

For technical assistance in other markets, please contact your local OTOFIX distributor.

15.4. User Feedback

The User Feedback application allows you to submit questions related to the product. Device information is automatically synchronized. You can set Telephone/Email, Feedback type, Theme, and Problem description, and attach voice recordings, photos, screenshots, or PDF files. Tap Submit to send the form to Autel's online service center.

15.5. Quick Link

The Quick Link application provides convenient access to the OTOFIX official website and other automotive service sites for technical help, knowledge base, forums, training, and expertise consultations.

16. Compliance Information

16.1. FCC Compliance

FCC ID: WQ8-D1PLUS2125

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation.

WARNING

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

16.2. RF Warning Statement

The device has been evaluated to meet general RF exposure requirements and can be used in portable exposure conditions without restriction.

16.3. IC Warning Statement

IC: 10826A-D1PLUS2125

This device complies with Industry Canada's licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) This device must accept any interference, including interference that may cause undesired operation of the device.

16.4. SAR Statement

This equipment complies with FCC/ISED radiation exposure limits set forth for an uncontrolled environment. The device is designed to meet the requirements for exposure to radio waves established by the Federal Communications Commission (USA) / Innovation, Science and Economic Development Canada (ISED). These requirements set a SAR limit of 1.6 W/kg averaged over one gram of tissue. The highest SAR value reported under this standard during product certification for use when properly worn on the body is 0.829 W/kg.

16.5. RoHS Compliance

This device is declared to be in compliance with the European RoHS Directive 2011/65/EU.

16.6. CE Compliance

RED Directive 2014/53/EU