JONR C11

JONR C11 Cordless Wet Dry Vacuum

Instructions Manual

JONR C11 Cordless Wet Dry Vacuum Cleaner

JONR C11 Cordless Wet Dry Vacuum Cleaner in white, ready for use.

Introduction

The JONR C11 is a versatile 3-in-1 cordless wet dry vacuum designed for efficient cleaning of hard floors. It combines powerful suction, washing, and drying capabilities in one device. This manual provides essential information for safe operation, maintenance, and troubleshooting to ensure optimal performance and longevity of your appliance.

Product Highlights

  • Tangle-Free Self-Cleaning Roller Brush: Designed with a comb-and-scraper system to prevent hair tangling and ensure thorough cleaning. Self-cleans automatically after use.
  • Powerful 10,000 Pa Suction: Instantly picks up hair, debris, dust, and fine particles for deep, thorough cleaning.
  • Lightweight & Self-Propelled: Weighs only 3.5 kg with self-driving assistance for effortless pushing and pulling. Easy to maneuver with one hand.
  • Automatic Self-Cleaning System: One-touch self-cleaning feature automatically washes the roller brush with flowing water, keeping your hands clean.
  • Compact & Agile for Small Homes: Designed for apartments and compact spaces. Cleans the entire home on a single charge without refilling water.
  • Edge-to-Edge Cleaning with 30° Turn: Flexible steering allows easy access to corners, edges, and under furniture.
  • Large Water Tank Capacity: 900 ml clean water tank and 450 ml dirty water tank for whole-home cleaning without interruptions.
  • Quick-Dry Technology: Comb-tips extract water deeply while bristles stay dry, leaving floors clean without wet streaks.

Safety Information

Usage Restrictions

  1. This appliance should not be used by children under 8 years of age or by persons with physical, sensory, intellectual deficiencies, or limited experience or knowledge without the supervision of a parent or guardian to ensure safe operation and to avoid any risks. Cleaning and maintenance must not be performed by children without supervision.
  2. Use indoors only; do not use on carpeted surfaces. Suitable for hard floor surfaces such as vinyl, tile, and sealed wood. Take care not to run over loose objects or the edges of area rugs.
  3. Do not touch the outlet, power adapter, or display with wet hands to avoid the risk of electric shock.
  4. Do not use this product for flammable or highly volatile liquids and other chemically hazardous liquids (such as gasoline, kerosene, paints, and perfumes), or in areas where flammable or combustible liquids may be present. Otherwise, a short circuit or explosion may occur.
  5. Do not use this product for removing toxic or harmful substances (chlorine bleach, ammonia, drain cleaner); or for sweeping hard or sharp objects (such as glass, nails, screws, and coins); or for removing unextinguished heat sources such as cigarette butts and matches to avoid fire.
  6. Before use, ensure that any human hair, loose clothing, fingers, and body parts are kept away from the openings and moving parts of this product and its accessories.
  7. Do not block the air inlet and outlet to avoid overheating. Do not place any object at the suction port of the product. Please remove dust, cotton wool, hair, or other items promptly, as they may reduce airflow.
  8. Maintain the ambient temperature in the range of 0-40°C when charging, storing, and operating this product.
  9. Take extra care when cleaning on stairs to prevent falls.
  10. Do not immerse the floor brush in water to avoid damage to the product. Do not shake or impact the machine violently to prevent wastewater from flowing into the motor.
  11. Do not expose the appliance to fire or excessive temperatures. Exposure to fire or excessive temperatures may cause an explosion.
  12. Do not use this appliance without filters in place.

Battery Charging Warnings

▲ Warning

  1. This product should only be used with the charging base and power adapter that come with it.
  2. Please follow all charging instructions and do not charge the battery outside of the specified temperature range, as doing so increases the risk of fire.
  3. Do not pull or lift the charging base cable, and do not use the cable as a handle. Avoid closing doors on the cable or pulling it across sharp edges or corners.
  4. Do not charge or install the base near heat sources or in humid areas (such as radiators or bathrooms).
  5. Do not use any non-rechargeable battery packs. Failing to comply may cause the lithium-ion battery to catch fire. This appliance contains batteries that can only be replaced by qualified technicians or after-sales service.
  6. Do not use any third-party batteries, power adapters, or docks. Do not disassemble, repair, or modify the battery, power adapter, or dock.
  7. The lithium-ion battery pack contains substances that are hazardous to the environment. Before disposing of the appliance, please first remove the battery pack and then discard or recycle it in accordance with local laws and regulations of the country or region where it is used.
  8. Liquid may be ejected from the battery due to excessive contact. In case of accidental contact, rinse with water. If liquid enters the eyes, seek medical attention immediately, as liquid ejected from the battery may cause irritation or burns.
  9. The appliance must be disconnected from the power supply before removing the battery. Keep batteries out of the reach of children. Never put batteries in your mouth. If swallowed, contact your physician or local poison control center.
  10. If the product is not going to be used for an extended period of time, turn off the power and unplug the charging base. Ensure that it is recharged once every three months to avoid over-discharging the battery.

WEEE Information

Correct Disposal of this product.

This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmentally safe recycling.

WEEE disposal symbol

Symbol indicating separate collection of electrical and electronic equipment.

Product Overview

Familiarize yourself with the components of your JONR C11 vacuum cleaner.

JONR C11 exploded view diagram

Diagram A: Exploded view of the JONR C11 components.

Vacuum Cleaner Components

  1. Power Button (A1)
  2. Mode Button/Self-Cleaning Button (A2)
  3. Handle (A3)
  4. Aluminum Tube (A4)
  5. Clean Water Tank (A5)
  6. Indicator Light (A6)
  7. Dirty Water Tank Release Button (A7)
  8. Dirty Water Tank Handle (A8)
  9. Dirty Water Tank (A9)
  10. Roller Brush (A10)
  11. Roller Brush Cover (A11)
  12. Drive Wheel (A12)
  13. Charging Contacts (A13)
  14. Waterproof Ring (A14)

Package Contents

  • Charging Dock (A15)
  • Charger (A16)
  • User Manual (A17)
  • Cleaning Brush (A18)

Setup

Installing and Removing the Handle (B1)

  1. Insert the handle into the aluminum tube, then push the handle into the main unit until you hear a "click" sound, indicating successful installation. Push the waterproof O-ring to the bottom position to ensure the waterproof effect.
  2. To remove the handle, use a slender hard object to press into the small hole (handle release button) on the back of the main unit. While stabilizing the machine, press the button on the handle and pull the handle upward.
Diagram B-1: Handle installation and removal

Diagram B-1: Visual guide for installing and removing the handle.

Charging (B2)

  1. Place the machine onto the charging base. Connect one end of the charger to the charging base and the other end to a household power outlet. Ensure the machine is in an upright position on the charging base while charging.
  2. During charging, the indicator panel on the main unit will display the battery status. Charging from 0% to 100% typically takes about 4 hours (it is recommended to fully charge the product before first use).
  3. If the product is not used for an extended period, it is recommended to charge it once every three months. Always use the provided charging base for charging.
Diagram B-2: Charging the JONR C11

Diagram B-2: The JONR C11 on its charging dock.

Preparing the Clean Water Tank (B3)

  1. Twist the clean water tank upward to remove it.
  2. Unscrew the cap of the clean water tank and fill it with clean water.
  3. Add cleaning solution. Do not use cleaning solutions that are not officially recommended by JONR.
  4. After filling, securely tighten the cap of the clean water tank, install the tank back into the main unit, and twist it downward to lock it in place.
Diagram B-3: Preparing the clean water tank

Diagram B-3: Steps for filling and installing the clean water tank.

Operating Instructions

Power On/Off (C1)

Once the machine is fully charged, press the power button to turn it on. The machine will start in Auto mode. Press the button again to turn it off.

Diagram C-1: Power On/Off button

Diagram C-1: Location of the Power On/Off button.

Switching Cleaning Modes (C2)

The machine defaults to Auto mode when powered on. While operating on the floor, you can switch between Auto and Max modes by pressing the mode button as needed.

Diagram C-2: Mode button

Diagram C-2: Location of the Mode button for switching cleaning modes.

Self-Cleaning (C3)

  1. After cleaning, place the vacuum back onto the base and ensure there is enough water in the clean water tank for self-cleaning.
  2. While the machine is charging, press the self-cleaning button (mode button) once to activate the self-cleaning function. Press it again to stop the function.
  3. After self-cleaning is complete, empty the dirty water tank promptly to prevent odors.
Diagram C-3: Self-cleaning process

Diagram C-3: Visual representation of the self-cleaning cycle.

Maintenance

Cleaning the Main Unit (D1)

Wipe the vacuum cleaner with a soft, dry cloth. Before cleaning, remove the vacuum from the charging base and turn it off.

Diagram D-1: Cleaning the main unit

Diagram D-1: General cleaning of the main unit.

Cleaning the Dirty Water Tank and Sponge Filter (D2)

  1. Press the dirty water tank release button to remove the tank.
  2. Pull out the tank lid and remove the sponge filter to clear any debris.
  3. Rinse the dirty water tank, tank lid, and sponge filter with water. Let them dry completely before reinstalling.
  4. Reattach the lid, align the bottom of the tank with its slot, and gently push it inward to secure it in place.
Diagram D-2: Cleaning the dirty water tank and sponge filter

Diagram D-2: Steps for cleaning the dirty water tank and sponge filter.

Cleaning the Roller Brush Assembly (D3)

  1. Pull out the roller brush.
  2. Remove any hair and debris from the roller brush, cut off any tangled hair and rinse it with clean water.
  3. Once all components are fully dry, reinstall them in place.

Note: Do not spray water directly onto the roller brush while it is still installed, as this may cause water to enter the motor.

Diagram D-3: Cleaning the roller brush assembly

Diagram D-3: Detailed view of the roller brush and cleaning process.

Cleaning the Suction Inlet and Dirty Water Pipe (D4)

  1. Turn off the vacuum cleaner and stabilize the main unit. Remove the dirty water tank and roller brush.
  2. Use the provided cleaning brush to clean the suction inlet in the roller brush slot.
  3. Wipe the dirty water pipe near the dirty water tank with a dry cloth.

Note: If the floor is not thoroughly cleaned after prolonged use, check if the roller brush nozzle is blocked.

Diagram D-4: Cleaning the suction inlet and dirty water pipe

Diagram D-4: Cleaning the suction inlet and dirty water pipe.

Cleaning the Charging Base

Unplug the charging base and wipe its surface and charging contacts with a soft, dry cloth.

Note: Do not rinse the charging base directly with water.

Troubleshooting

If you encounter any issues with your JONR C11, refer to the table below for possible causes and solutions.

ProblemPossible Cause and Solution
Unpleasant odor during useClean the dirty water tank, sponge filter, and roller brush.
Excessive foam during cleaningDo not add unrecommended cleaning solutions to the clean water tank. If foam fills the dirty water tank, the machine will stop. Remove the roller brush and dirty water tank to remove foam.
Cannot charge on the charging baseClean the charging terminals on the charging base and the vacuum cleaner. Ensure the power supply is correctly connected and the vacuum cleaner is properly placed.
Vacuum cleaner does not workNot charged or low battery; fully charge before cleaning. Overheat protection activated due to blockage; remove the obstruction and let the machine cool to room temperature. Dirty water tank is full; empty the tank. Accessories are not installed correctly; ensure all parts are securely in place.
Vacuum cleaner charges slowlyBattery temperature is too high or too low; wait until it reaches room temperature.
Weak suction powerSponge filter is clogged; clean the sponge filter. Suction tube or suction inlet is blocked; remove obstructions.
Unusual motor noiseDirty water tank is full; empty the tank. Suction inlet is blocked; clean the inlet.
No water output from the vacuum cleanerClean water tank is not installed correctly; reinstall before use. Water tank or pump is blocked; perform self-cleaning several times.
Water leakage from the air outletSponge filter in the dirty water tank was not dried after cleaning; dry it before use. Vacuum cleaner was overturned, causing dirty water to flow into the main fan. Dirty water tank is overfilled but the alarm did not activate (check if the MAX level alarm works correctly). If all conditions are normal, run the machine for a few minutes to dry the main fan.
Machine leaks waterMissing water tank lid seal or displaced duckbill valve; reinstall with tweezers.
Red indicator light flashesA fault has occurred; observe and record the flashing pattern, then contact after-sales support.

Specifications

FeatureSpecification
ModelC11
Rated Voltage22.2V
Rated Power200W
Battery Capacity2600mAh
Clean Water Tank Capacity0.8L
Dirty Water Tank Capacity0.45L
Charging Base Rated Input100-240V~50/60Hz
Charging Base Rated Output27V 0.5A

User Tips

  • For optimal performance, always ensure the dirty water tank and sponge filter are thoroughly cleaned and dried after each use to prevent odors and maintain suction power.
  • Regularly check the roller brush for tangled hair or debris and remove them using the provided cleaning brush to avoid blockages.
  • Only use cleaning solutions officially recommended by JONR to prevent damage to the motor and ensure effective cleaning.

Support

For any issues, malfunctions, or if the vacuum cleaner cannot charge or stops working, please contact JONR customer service promptly:

Email: service@jonrtech.com

You can also refer to the official user manual PDF for more detailed information: JONR C11 User Manual (PDF)

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