1. Setup
Unpacking and Initial Installation
Before proceeding, please note:
- The pictures provided are for reference only.
- Avoid pressing the screen to prevent damage.
- Two or more persons are required for safe handling of a large TV to prevent any damages or injuries.
Follow these steps to unpack and install your TV:
- Open the package.
- Carefully take out the TV.
- Install the TV stands (refer to 'Stand Installation' below).
- Connect the power cord.
Figure 1: Unpacking and Initial Setup Steps
Standard Accessories
The following items are typically included in the box:
- Batteries (x2)
- Remote Control
- Power Cord
- Warranty Card
- Quick Start Guide
- Stand Screws (2 for 32" models, 4 for 40"/43" models)
- Stand Bases (x2)
Stand Installation
- Take out the TV and carefully place it (screen downward) on a stable and flat table with a soft cloth or cushion.
- Fix the stand bases to the TV by fastening the matching stand screws provided in the box. Note that the bases may vary depending on the region or model.
Wall Mounting
An optional wall mount can be used with your television. Consult your local dealer to purchase the recommended wall mount bracket. Carefully attach the wall mount bracket at the rear of the TV. Install the wall mount bracket on a solid wall perpendicular to the floor. If you are attaching the TV to other building materials, please contact qualified personnel to install the wall mount. Detailed instructions will be included with the wall mount. Please use a wall mount bracket where the device is adequately secured to the wall with enough space to allow connectivity to external devices.
To prevent product damage or personal injuries, ensure the TV screen is kept upright, or tilted upward or downward within the angle range of 0° to 5° while mounting the TV onto the wall. If tilting downward exceeds this range, auxiliary accessories from a local dealer may be required for safe installation. Failure to do so may void the warranty and incur user liability.
Figure 2: Wall Mounting Guidelines
Wall Mount Screw Specifications
| Model Size | Screw Diameter (E) | Screw Depth (D) Max | Screw Depth (D) Min | Spacer Depth (X) Min | Screw Quantity | Spacer Quantity |
|---|---|---|---|---|---|---|
| 32" | M4 | 10+X | 7+X | 30 | 2 | 2 |
| 40" | M6 | 10+X | 8+X | 30 | 2 | 2 |
| 43" | M6 | 10+X | 8+X | 30 | 2 | 2 |
Four wall mount spacers (not supplied with the TV) should be used with the four wall mount screws to keep TV wall-mount brackets higher than the rear cabinet.
Terminal Connections
Note: Terminal quantities and names may vary depending on the region or model. External equipment and cables are not supplied with the TV. Always disconnect the TV power cord before connecting external devices to avoid product damage or personal injury.
- AV IN: Receive audio and video signals from external AV devices.
- ANTENNA IN: Connect a coaxial cable to receive signals from the antenna, cable, or satellite.
- USB: Connect a USB storage device.
- HDMI: Receive HD input signal from external HDMI devices.
- DIGITAL AUDIO OUT: Use an optical cable to output your TV's audio signal to a compatible digital audio receiver.
- LAN: Wired network port.
- HEADPHONE: Output the TV sound to connected headphones. Speakers will be muted when headphones are plugged in.
- CI: CI card port. Note: To reduce the risk of fire, the CI port should be covered by the plastic cover when not in use. Ensure the fire enclosure of connected equipment is made of non-combustible material or UL94 V-0 rated material. Keep the plastic cover for future use.
Figure 3: TV Back Panel Ports
Figure 4: TV Side Panel Ports
2. Operating
Remote Control
The image, buttons, and functions of the remote control may vary depending on the region or model. Due to software upgrades, functions are subject to change without notice. Refer to your actual TV set.
Figure 5: Remote Control Layout
- POWER (①): Turn on or turn off the TV. In working status, short press to enter fastboot mode, long press to enter standby mode. In fastboot mode, press to turn on quickly. In standby mode, press to turn on normally.
- Number Buttons (0-9): Select channels directly or input numbers.
- INFO: Access the INFO interface.
- AD: Adjust audio settings (language, sound track, type) in DTV mode.
- SOURCE (⑤): Access the source menu.
- FAV: Access the list of favorite channels.
- TEXT: Access or exit the teletext menu.
- MEDIA (⑧): Access the media player.
- ACCOUNT (⑨): Sign in with your Google account.
- Dashboard (⑩): Access the dashboard of your Google TV.
- UP/DOWN/LEFT/RIGHT: Navigate menus, select content, or change channels (UP/DOWN).
- OK: Confirm, enter, execute selected items, or access the channel list.
- BACK (←): Return to upper-level content or exit the current screen.
- GUIDE (⑭): Access Live TV or the Electronic Program Guide.
- HOME (⑮): Access the home screen.
- Volume Up/Down (VOL +/-): Adjust the sound volume.
- EXIT: Exit the current operation.
- Fast Backward (◀◀): Fast backward playback in media player.
- MUTE (②): Mute or restore TV sound.
- Fast Forward (▶▶): Fast forward playback in media player.
- Color Buttons (RED/GREEN/YELLOW/BLUE): Execute prompt functions in specific modes.
- Application Buttons: Access specific applications quickly and directly (e.g., Netflix, Prime Video, YouTube).
- Daily Key (⑦): Short press to start/setup shortcut function, long press to setup shortcut function.
TV Control Button
The TV control button is located on the TV itself.
- In standby mode: Press the TV control button to turn on the TV.
- In working status: Short press to call out the soft keyboard menu. Short press again to move the cursor and select an item. Long press to enter or execute the selected item.
Figure 6: TV Control Button
Accessing the E-Manual
The E-Manual is built into your TV and can be displayed on the screen. It provides detailed information about your TV's features. The E-Manual may not be available depending on your region or model.
- Press the HOME button on your remote control to access the home screen.
- Use the UP/DOWN/LEFT/RIGHT and OK buttons to select and enter "E-Manual" from your applications list.
Figure 7: E-Manual Interface
3. Maintenance
Important Safety Instructions
Read all instructions before operating the set and keep them for future reference. Adhere to all warnings on the appliance and in the operating instructions.
- Do not use this apparatus near water or moisture.
- Clean only with a dry cloth.
- Do not block any ventilation openings. Install according to manufacturer's instructions.
- Do not install near heat sources (radiators, stoves, direct sunlight, etc.).
- Protect the power cord from being walked on or pinched, especially at plugs and where it exits the apparatus.
- Use only attachments/accessories specified by the manufacturer.
- Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer. Use caution when moving a cart/apparatus combination to avoid tip-over injuries.
- Unplug the apparatus during lightning storms or when unused for long periods.
- Refer all servicing to qualified personnel. Servicing is required when the apparatus has been damaged (e.g., power cord/plug damaged, liquid spilled, objects fallen into, exposed to rain/moisture, abnormal operation, or dropped).
- CAUTION: Servicing instructions are for qualified service personnel only. To reduce electric shock risk, do not perform any servicing other than that contained in operating instructions unless qualified.
- Do not install in a confined space; ensure good ventilation. Do not impede ventilation openings with items like newspapers, tablecloths, curtains.
- Refer to the rear enclosure for electrical and safety information.
- To reduce fire/electric shock risk, do not expose this apparatus to rain or moisture.
- Do not expose to dripping/splashing liquids, and do not place liquid-filled objects (e.g., vases) on the apparatus. Do not use near dust.
- Terminals marked with "④" may carry sufficient voltage to cause electric shock. External wiring to these terminals requires installation by an instructed person or use of ready-made leads.
- Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type.
- Batteries should not be exposed to excessive heat (sunshine, fire, etc.).
- Excessive sound pressure from earphones/headphones can cause hearing loss. Lower volume to a safe, comfortable level and reduce listening duration.
- The appliance coupler is the disconnect device and must remain readily operable.
- When not in use or moving, secure the power cord set to prevent abrasion from sharp edges. Ensure the power cord is undamaged before reuse.
- Attention should be drawn to environmental aspects of battery disposal.
- No naked flame sources (e.g., lighted candles) should be placed on the apparatus.
- If the apparatus has the ① symbol on its rating label and a two-pin power cord, it is a Class II or double insulated electrical appliance, not requiring a safety connection to electrical earth.
- WARNING for Apparatus containing COIN / BUTTON CELL BATTERIES: Do not ingest the battery. Chemical Burn Hazard. The remote control contains a coin/button cell battery. If swallowed, it can cause severe internal burns in 2 hours and lead to death. Keep new and used batteries away from children. If the battery compartment does not close securely, stop using the product and keep it away from children. Seek immediate medical attention if batteries might have been swallowed or placed inside any part of the body.
Figure 8: Safety Warning Symbols
WEEE Directive
Correct Disposal of this product: This marking indicates that this product should not be disposed of with other household waste throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling.
Figure 9: WEEE Symbol
Precautions for Using Battery
Improper use of batteries can cause leakage. Follow these methods carefully:
- Note the batteries' polarity to avoid short circuit.
- Replace with new batteries when voltage is insufficient. Remove batteries if not used for a long time.
- Do not use different types of batteries (e.g., Manganese and Alkaline) together.
- Do not put batteries into fire, charge, or decompose them.
- Dispose of batteries in compliance with relevant environmental protection regulations.
- WARNING: Batteries (battery pack or installed batteries) shall not be exposed to excessive heat such as sunshine, fire, or the like.
- WARNING: A battery should not be exposed to extremely low air pressure that may result in an explosion or the leakage of flammable liquid or gas.
4. Troubleshooting
Before calling a service technician, check the following table for possible causes and solutions.
General Problems
- Remote control does not work:
- Change the batteries.
- Check if batteries are installed correctly.
- Check if main power is connected.
- Check for obstructions between the remote sensor and remote control.
- Poor Signal:
- Usually caused by interference from electronic equipment or radio interference sources.
Picture & Sound Problems
- No picture, no sound:
- Check the signal source.
- Plug another electrical device into the outlet to check if it's working.
- Check if the power plug is in good contact with the outlet.
- No sound, picture OK:
- If no sound, unmute the sound or increase the volume.
- Open the sound menu and adjust 'Balance'.
- Abnormal picture (no color or bad picture quality):
- Adjust the color option in menu settings.
- Keep the TV at a sufficient distance from other electronic products.
- Try another channel.
- Bad TV signal (display mosaic or snowflakes):
- Check the signal cable and adjust the antenna.
- Fine tune the channel.
- Try another channel.
Multimedia Player Problems
- 'This file is invalid' / 'Unsupported audio' appears, or audio is normal but video is abnormal, or video is normal but audio is abnormal:
- The media file may be damaged; check if it can be played on a PC.
- Check if video and audio codec is supported.
Network Problems
- Network failure:
- Check if the router works well.
- Ensure the TV is connected to the router successfully.
Browser Problems
- Web page cannot be displayed completely:
- Some third-party extensions may not be supported; close the current web page.
- Browser is forced to be shut down:
- The current web page may include too much content, causing insufficient memory.
5. Specifications
Note: Specifications may vary depending on the region or model.
| Feature | Specification |
|---|---|
| Working voltage | 100-240V~50/60 Hz |
| Dimensions without stand (W x H x D) | 32": 715 x 426 x 68 mm 40": 892 x 511 x 74 mm 43": 955 x 559 x 75 mm |
| Net weight without stand | 32": 3.3 kg 40": 4.7 kg 43": 5.45 kg |
| RF aerial input | 75 ohm unbalanced |
| Language of OSD | Multiple options |
| System | DTV: DVB-T/T2/S/S2/C ATV: PAL/SECAM BG/DK/I |
| Channel coverage | DVB-S/S2: 950MHz~2150MHz DVB-T/T2: 50MHz~862MHz DVB-C: 48MHz~859MHz ATV: 47.25MHz~865.25MHz |
| Environment | Working temperature: 5°C~40°C Working humidity: 20%~80% Storage temperature: -15°C~45°C Storage humidity: 10%~90%, non-condensing |
Radio Module Specifications
Hereby, Metz Consumer Electronics GmbH declares that the radio equipment type MQF70 Series is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at www.metzblue.com.
| Wireless Network (WLAN) | Frequency Band | Transmitting Power (Max.) |
|---|---|---|
| 2.4G | 2412~2472 MHz | <20dBm |
| 2422~2462 MHz | ||
| 5G | Band I: 5180~5240 MHz, 5190~5230 MHz (5210 MHz may not be available) | |
| Band II: 5260~5320 MHz, 5270~5310 MHz (5290 MHz may not be available) | ||
| Band III: 5500~5700 MHz, 5510~5670 MHz (5530~5610 MHz may not be available) | ||
| Bluetooth | Frequency Band | Transmitting Power (Max.) |
|---|---|---|
| 2.402GHz~2.480GHz | <20dBm |
Remarks:
- The device should be positioned or operated at least 20cm away from the user.
- Due to various sales regions, the wireless module may have different configurations which will not exceed the maximum described in this manual.
- Restrictions or Requirements in following countries: Indoor use only within 5150-5350MHz.
Figure 10: EU Countries for Indoor WLAN Use (5150-5350MHz)
Energy Labels
Figure 11: Energy Labels for 32" and 40" Models
6. Warranty & Support
After-sales Information
For after-sales support, please contact:
- Email: support-blue@metz-ce.de
- Phone: + 49 (0)911 9706 181
- Address: Ohmstraße 55, 90513 Zirndorf, Germany
User Manual (PDF)
A comprehensive user manual (PDF) is available for download. Please refer to the PDF for detailed instructions and diagrams: Metz QLED TV MQF70 Series User Manual (PDF)
Licenses
This product incorporates the following licensed technologies:
- Google TV: Google TV is the name of this device's software experience and a trademark of Google LLC. Google, YouTube, and Google Cast and other related marks are trademarks of Google LLC.
- HDMI™: The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
- Dolby Audio: Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation.
7. User Tips
Here are some helpful tips for using your Metz QLED TV:
- Wall Mounting: If you plan to wall mount your TV, ensure you check for the appropriate wall mount attachments and screw specifications for your specific model (32" or 40").
- Eye Protection: To reduce eye strain, avoid watching TV for extended periods. Take a break every half an hour and look into the distance to rest your eyes. Regular eye exercises can also help improve blood circulation and relieve asthenopia.
- Model Specifics: Always double-check the model number (e.g., 32MQF7030Z or 40MQF7000Z) when looking for accessories or troubleshooting, as some features or parts may vary.
