Redmi G27Q 27-inch 2K IPS Gaming Monitor User Manual

1. Introduction

Thank you for choosing the Redmi G27Q 27-inch 2K IPS Gaming Monitor. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your new monitor. Please read it thoroughly before use to ensure optimal performance and longevity of your device.

2. Package Contents

Please check the package for the following items:

Redmi G27Q 27-inch Gaming Monitor
Monitor Stand (Base and Neck)
Power Cable
HDMI Cable
DisplayPort (DP) Cable
User Manual (this document)
Warranty Card

If any items are missing or damaged, please contact customer support.

3. Specifications

Feature	Specification
Model	G27Q (P27QCA-RG)
Screen Size	27 Inch
Panel Type	IPS; LCD
Native Resolution	2560x1440 (2K QHD)
Aspect Ratio	16:9
Refresh Rate	180Hz / 240Hz
Response Time	1ms (TYP)
Brightness	400 cd/m² (400 nits)
Contrast Ratio	1000:1
Color Gamut	100% sRGB, 95% DCI-P3
Viewing Angle	130° (Horizontal), 95° (Vertical)
Pixel Pitch	0.23mm
Backlight Type	LED
Interface	2x HDMI 2.0, 2x DisplayPort 1.4
Built-in Speaker	No
Color	Black
Origin	Mainland China
Package Dimensions	62 x 17 x 46 cm

4. Setup Instructions

4.1 Assembling the Stand

Carefully remove the monitor and stand components from the packaging.
Attach the stand neck to the monitor panel. Ensure it clicks securely into place or is fastened with screws if provided.
Attach the stand base to the stand neck. Tighten the thumb screw or screws at the bottom of the base to secure it.
Place the assembled monitor on a stable, flat surface.

4.2 Connecting the Monitor

Refer to the image below for port locations on the back of your monitor.

Back view of Redmi G27Q monitor showing input ports — Figure 1: Rear view of the Redmi G27Q monitor with input ports (2x HDMI 2.0, 2x DisplayPort 1.4).

Power Connection: Connect the power cable to the monitor's power input and then to a power outlet.
Video Connection: Connect one end of the provided HDMI or DisplayPort cable to the corresponding port on your computer's graphics card and the other end to an available HDMI or DisplayPort input on the monitor. The monitor supports 2x HDMI 2.0 and 2x DisplayPort 1.4.
Power On: Press the power button on the monitor to turn it on.

Front view of Redmi G27Q monitor — Figure 2: Front view of the Redmi G27Q monitor with stand.

5. Operating the Monitor

5.1 Power On/Off

Press the power button, usually located on the bottom or back of the monitor, to turn it on or off.

5.2 On-Screen Display (OSD) Menu

The OSD menu allows you to adjust various monitor settings. Typically, buttons on the monitor's bezel or rear control navigation. Common settings include:

Brightness/Contrast: Adjust the display's luminance.
Color Settings: Modify color temperature, gamma, and individual RGB levels.
Input Selection: Manually switch between HDMI and DisplayPort inputs.
Picture Mode: Select preset display modes (e.g., Standard, Game, Movie).
AdaptiveSync: Enable or disable AdaptiveSync for tear-free gaming.

5.3 Key Features

AdaptiveSync: This technology synchronizes the monitor's refresh rate with your graphics card's frame rate, eliminating screen tearing and stuttering for a smoother gaming experience, especially during high-speed action.

Monitor displaying a complex mechanical graphic, illustrating AdaptiveSync — Figure 3: Visual representation of AdaptiveSync technology in action.

High Refresh Rate & Response Time: With up to 240Hz refresh rate and 1ms response time, the monitor delivers ultra-smooth gameplay and eliminates ghosting, crucial for competitive gaming.
Cinematic Color (95% DCI-P3): Experience vibrant, true-to-life colors with wide color gamut support, pulling you deeper into game worlds and media.

Monitor displaying a vibrant, colorful graphic — Figure 4: Monitor showcasing vibrant color reproduction and fast response.

6. Maintenance

6.1 Cleaning the Screen

To clean the screen, gently wipe it with a soft, lint-free cloth. For stubborn marks, dampen the cloth slightly with water or a specialized screen cleaner. Never spray cleaner directly onto the screen.

6.2 Cleaning the Casing

Use a soft, dry cloth to wipe the monitor casing. Avoid using abrasive cleaners or solvents that may damage the finish.

6.3 General Care

Avoid placing the monitor in direct sunlight or near heat sources.
Ensure adequate ventilation around the monitor.
Do not block the ventilation openings.
Unplug the monitor during lightning storms or when unused for extended periods.

7. Troubleshooting

Problem	Possible Solution
No image on screen	Ensure the power cable is securely connected to the monitor and power outlet. Verify the video cable (HDMI/DP) is properly connected to both the monitor and your computer. Check if the monitor is turned on. Select the correct input source via the OSD menu. Test with another video cable or source if possible.
Image is blurry or distorted	Ensure the monitor's native resolution (2560x1440) is selected in your computer's display settings. Check the video cable for damage or loose connections. Adjust display settings (e.g., sharpness) in the OSD menu.
Screen flickering	Check the video cable connection. Ensure your graphics card drivers are up to date. Try disabling AdaptiveSync in the OSD menu to see if the issue persists. Reduce the refresh rate in your computer's display settings.
Colors are incorrect	Reset color settings to default in the OSD menu. Adjust color temperature or individual RGB levels. Ensure the video cable is not damaged.
Monitor does not turn on	Verify the power cable is connected and the power outlet is functional. Try a different power cable if available. Contact customer support if the issue persists.

8. User Tips

For the best gaming experience, ensure your graphics card supports DisplayPort 1.4 or HDMI 2.0 and is capable of outputting 2560x1440 resolution at high refresh rates.
Always use the provided cables for optimal performance.
Regularly check for and install the latest graphics drivers for your computer.

9. Warranty and Support

9.1 Warranty Information

This Redmi G27Q monitor comes with a 3-Year Warranty from the date of purchase. During this period, quality issues will be resolved with free replacements. Please retain your proof of purchase and any inspection videos or third-party test reports for warranty claims.

9.2 After-Sales Service

We offer comprehensive after-sales support, including free return and replacement for defective products. Our support team aims to respond to inquiries within 2 hours and resolve issues within 72 hours. Local after-sales service is available; you can return items via our warehouse by shipping the item to the nearest facility.

9.3 Contact Support

For technical assistance, warranty claims, or any other inquiries, please refer to the contact information provided on your warranty card or the seller's official website.

10. Frequently Asked Questions (FAQ)

Q: Does this monitor support VESA mounting?: A: While not explicitly stated in the provided specifications, most modern gaming monitors offer VESA compatibility. Please check the back of your monitor for VESA mounting holes or consult the product packaging for confirmation.
Q: What is the maximum refresh rate I can achieve?: A: The monitor supports up to 240Hz refresh rate. To achieve this, ensure your graphics card and the connected DisplayPort cable (DP 1.4) support this bandwidth. HDMI 2.0 may support lower refresh rates at 2K resolution.
Q: Are there built-in speakers?: A: No, this monitor does not feature built-in speakers. You will need external speakers or headphones for audio output.
Q: How do I enable AdaptiveSync?: A: AdaptiveSync can typically be enabled through the monitor's On-Screen Display (OSD) menu. Ensure your graphics card drivers are up to date and that AdaptiveSync (or FreeSync/G-Sync Compatible) is also enabled in your graphics card control panel.