1. Introduction
Thank you for choosing the Ctronics CTIPC-870C 4K 8MP 30X Optical Zoom WiFi Outdoor Security IP Camera. This manual provides detailed instructions for the installation, operation, and maintenance of your new security camera. Please read this manual thoroughly before use to ensure proper functionality and safety.
The Ctronics CTIPC-870C is a high-definition PTZ (Pan-Tilt-Zoom) camera featuring a highly integrated SOC processor for low power consumption and stability. It utilizes a Sony IMX415 CMOS sensor for superior image quality and offers advanced features such as 30X optical zoom, AI detection, auto-tracking, and dual-band WiFi connectivity.
Figure 1: Ctronics 4K 30X Zoom Security Camera Outdoor
2. Key Features
- Real 4K 8MP Resolution: Captures video at 3840x2160P for super clear pictures and videos.
- 30X Optical Zoom with Auto-Focus: Allows for clear magnification of distant objects without loss of image quality.
- Starlight-level Lenses: Enhances night vision clarity with multiple optical lenses.
- High-Dynamic Range (HDR): Ensures clear detail capture in both poorly and strongly illuminated areas.
- AI Detection & Auto-Tracking: Intelligently identifies and tracks people, vehicles, and pets with accurate alarms.
- Sound and Light Alarm: Activates siren and spotlight upon detection to deter intruders.
- Preset & Cruise Features: Supports up to 60 preset positions and 2 patrol lines for automated monitoring.
- Dual-Band WiFi Connectivity: Supports both 2.4GHz and 5GHz networks for stable and faster connections, plus an AP hotspot for direct mobile connection.
- 3 Modes of Night Vision: Offers Color night vision (up to 50m), IR night vision (up to 150m), and Intelligent Auto mode for dynamic switching.
- Alarm with Screenshot Push: Sends alarm screenshots to your phone (via Ctronics Pro APP) within 0.5 seconds of detection.
- Customized Alarm Time: Allows setting specific times to enable or disable alarms to prevent unnecessary disturbances.
- Two-way Audio: Built-in HD noise-reduction speaker and microphone for clear communication.
- IP66 Waterproof & Metal Housing: Durable design for outdoor use in various weather conditions.
- Storage Options: Supports Micro SD card storage up to 256GB (not included) and optional cloud storage (paid service).
- H.264/H.265 Video Encoding: Efficient video compression for saving memory space and faster video loading.
- Video Mask: User-defined video mask for privacy protection.
- Multi-Platform Support: Compatible with iOS, Android, Mac, and Windows systems via "HIP2P" Client or "Ctronics" APP.
- Huawei's HiSilicon Chip: Features advanced ISP, noise reduction, WDR technology, and deep learning algorithms for enhanced performance.
3. Package Contents
Please check the package contents upon receipt. If any items are missing or damaged, contact customer support.
- Ctronics CTIPC-870C 4K 8MP 30X Optical Zoom WiFi Outdoor Security IP Camera
- Power Adapter (12V)
- Mounting Screws and Wall Plugs
- Waterproof Kit for Network Cable
- Quick Start Guide
4. Installation and Setup
4.1. Physical Installation
The camera is designed for wall-mounted installation. Ensure the mounting surface is sturdy enough to support the camera's weight (approximately 2.35 kg).
- Choose a Location: Select a location that provides the desired viewing angle and is within range of your WiFi network and a power source.
- Mark Drilling Points: Use the mounting template (if provided) or the camera base to mark the drilling points on the wall.
- Drill Holes: Drill holes at the marked positions and insert the wall plugs.
- Mount the Camera: Secure the camera to the wall using the provided screws.
- Adjust Antenna: Position the WiFi antenna for optimal signal reception.
Figure 2: Example of camera installation
4.2. Power Connection
Connect the camera to a mains electricity supply using the provided 12V power adapter. Ensure the connection is secure and protected from weather elements using the waterproof kit if necessary.
4.3. Network Connection
The camera supports dual-band WiFi (2.4GHz and 5GHz) and can also be connected via Ethernet cable for a wired connection.
- Download the App: Download the "Ctronics Pro" or "HIP2P" app from the App Store (iOS) or Google Play (Android).
- Register/Log In: Create an account or log in to the app.
- Add Camera: Follow the in-app instructions to add your camera. This typically involves scanning a QR code on the camera or manually entering its ID.
- WiFi Configuration: During setup, you will be prompted to connect the camera to your WiFi network. The camera supports automatic identification and connection to both 2.4GHz and 5GHz signals.
- AP Hotspot: The camera also has its own AP hotspot, allowing direct connection to your mobile phone for real-time monitoring even without an existing WiFi network.
- Bluetooth Networking: The camera supports Bluetooth networking for faster initial connections.
Video 1: Ctronics 4K and 30x Zoom Security Camera Outdoor overview, showing features like 4K resolution, 30x optical zoom, auto-tracking, night vision, sound and light alarm, Bluetooth networking, and dual-band WiFi.
5. Operating Your Camera
5.1. Live View and Playback
Access the live feed and recorded footage through the Ctronics Pro or HIP2P app on your mobile device, or the client software on your PC (Windows/Mac) and web browsers (IE, Firefox, Google).
5.2. 30X Optical Zoom and Auto-Focus
Use the zoom controls in the app to optically zoom in and out. The camera features auto-focus to maintain clarity at various zoom levels.
Figure 3: Demonstration of 30X Optical Zoom with Auto-Focus
5.3. Night Vision Modes
The camera offers three night vision modes:
- Color Night Vision: Provides full-color images up to 50 meters in low-light conditions.
- IR Night Vision: Provides black and white images up to 150 meters using infrared illumination.
- Intelligent Auto Night Vision: Automatically switches between IR and color night vision. When light is insufficient, IR activates (B&W image). If motion is detected, the camera turns off IR, turns on white light, and switches to color night vision, simultaneously sending an alarm.
Figure 4: Visual representation of the three night vision modes
5.4. AI Detection and Auto-Tracking
The camera can detect and differentiate between people, vehicles, and pets. When a detected object enters the monitored area, the camera will automatically track its movement.
Figure 5: AI Detection and Auto-Tracking in action
5.5. Preset Positions and Patrol Lines
You can configure up to 60 preset positions for quick viewing of specific areas. The 30X zoom version also supports auto-cruise along 2 defined patrol lines, returning to the preset position after each cycle.
Figure 6: Illustration of Preset & Cruise Features
5.6. Sound and Light Alerts
Upon detecting motion, the camera can activate a siren, custom alarm sounds, and a spotlight to deter potential threats. These features can be enabled or disabled as needed via the app.
5.7. Two-Way Audio
Use the two-way audio feature in the app to communicate with individuals near the camera. The built-in HD noise-reduction speaker and microphone ensure clear audio.
Figure 7: Two-way Audio communication
5.8. Video Mask
The video mask feature allows you to define specific areas within the camera's view that will be excluded from recording or live view, ensuring privacy for sensitive locations.
Figure 8: Example of Video Mask application
5.9. Customized Alarm Time
Set specific schedules for when the camera's alarm functions are active. This helps to avoid unwanted alerts during certain hours or when you are present.
Figure 9: Setting customized alarm times
5.10. Storage Management
The camera supports local storage via a Micro SD card (up to 256GB, not included) for 24/7 continuous recording or scheduled recording. Cloud storage is also available as a paid service.
Figure 10: Micro SD Card and Cloud Storage options
6. Maintenance
- Cleaning: Regularly clean the camera lens and housing with a soft, damp cloth to ensure clear images. Do not use harsh chemicals.
- Firmware Updates: Check the Ctronics app or website periodically for firmware updates to ensure optimal performance and security. Follow the instructions provided for updating.
- Power Supply: Ensure the power supply remains stable and free from damage.
- Network Connection: Verify your WiFi signal strength or wired connection periodically to prevent interruptions in monitoring.
7. Troubleshooting
- No Power: Check the power adapter and ensure it is securely connected to both the camera and a working power outlet.
- No Network Connection: Verify your WiFi password, router settings, and signal strength. Try moving the camera closer to the router or using a wired Ethernet connection. Ensure the camera is connected to the correct 2.4GHz or 5GHz band if using WiFi.
- Poor Image Quality: Clean the camera lens. Check your network bandwidth. Ensure the camera is set to 4K resolution in the app settings.
- Motion Detection Not Working: Check the motion detection settings in the app. Ensure the detection area is correctly configured and sensitivity is appropriate.
- Alarms Not Triggering: Verify alarm settings, including customized alarm times. Ensure the app has necessary permissions for notifications on your mobile device.
- Two-Way Audio Issues: Check microphone and speaker settings in the app. Ensure there is no obstruction to the microphone or speaker on the camera.
- Cannot Access Camera Remotely: Ensure your home network has internet access and the camera is properly connected to it. Check firewall settings if applicable.
8. Specifications
| Feature | Specification |
|---|---|
| Brand Name | XEGA (Ctronics) |
| Model | CTIPC-870C |
| Megapixels | 8MP (4K UHD, 3840x2160P) |
| Zoom | 30x Optical Zoom |
| Lens (mm) | 4.7-147mm |
| Viewing Angle | 360° |
| IR Distance (Night Vision) | 150 meters |
| Color Night Vision | Yes (up to 50 meters) |
| AI Functions | Smart Tracking (Person, Vehicle, Pet Detection) |
| Connectivity | WIFI (Dual-Band 2.4GHz/5GHz) |
| Video Compression Format | H.264, H.265 |
| Operating Temperature | -10°C to 60°C |
| IP Rating | IP66 (Waterproof / Weatherproof) |
| Power Supply | Normal, 12V (Mains Electricity) |
| Sensor Brand | Sony (IMX415 CMOS) |
| Supported Mobile Systems | Android, iOS |
| Supported Operating Systems | Windows 98, XP, Vista, 7, macOS, 8, 10, 2000, 2003, 2008 |
| Shell Material | Metal |
| Installation | Wall Mounted |
| Color | WHITE |
| Audio Output | Two Way Audio |
| Certification | CE |
| Origin | Mainland China |
| Weight | 2.35 kg |
9. User Tips
- For optimal WiFi performance, ensure your router supports both 2.4GHz and 5GHz bands and position the camera within a reasonable range.
- Regularly check for and install firmware updates to benefit from new features and security enhancements.
- Utilize the customized alarm time feature to prevent unnecessary notifications during periods when you are home or do not require alerts.
- When reviewing footage, remember that H.265 encoding offers better compression and faster loading compared to H.264.
- If you experience connectivity issues, try connecting the camera to its AP hotspot with your phone to rule out home network problems.
10. Warranty and Support
Ctronics offers a 2-year warranty for this product, ensuring a free replacement in case of manufacturing defects. For technical support, troubleshooting assistance, or warranty claims, please contact Ctronics customer service through their official website or the contact information provided in your purchase documentation.
Figure 11: Ctronics 2-Year Warranty
