SERVO BM10 Mini Mobile Phone User Manual

Introduction

This manual provides detailed instructions for the proper use and maintenance of your SERVO BM10 Mini Mobile Phone. Please read this manual thoroughly before operating your device to ensure optimal performance and safety. This document covers both the 2G GSM and 4G LTE versions of the BM10.

For a downloadable PDF version of this manual, please refer to the User Manual (PDF).

Setup

1. Inserting the SIM Card and Battery

1. Carefully open the back cover of the phone.
2. 

   Image: Diagram showing how to open the back cover of the phone and remove the yellow insulating tape from the battery.

3. Insert the SIM card(s) into the designated slot(s). Ensure the SIM card chip contacts are correctly aligned with the phone's contacts. The BM10 supports two Nano SIM cards.
4. Insert the battery. Important: Before first use, locate and remove the yellow insulating tape from the battery. Failure to do so will prevent the phone from turning on.
5. Close the back cover securely.

2. Battery Charging

1. Connect the phone to the charger using the provided USB Type-C cable.
2. Plug the charger into a power socket.
3. The screen will display a scrolling power icon, indicating that charging has begun.
4. When the power icon stops scrolling, the battery is fully charged. Disconnect the phone from the charger.
5. First Use Recommendation: For the initial charge, please charge the phone for 3-5 hours using a charger that supports 5V1A.

Operating Instructions

Keypad Description

The BM10 features a classic key design for easy operation.

Image: The BM10 LTE phone in hand, highlighting its 'Palm Elf, Classic Key' design.

• Up/Down Navigation Keys: Scroll through names, phone numbers, SMS, and sub-menu options. Move the cursor up and down in editing mode.
• Left Soft Key: In standby, press to enter the main menu. Generally acts as a confirmation function in non-standby interfaces.
• Right Soft Key: In standby, press to open the phone book. Generally acts as a return function in non-standby interfaces.
• Dial-up Key (Green): Call the entered phone number or answer an incoming call. In standby mode, displays a list of call records.
• Hand-up Key (Red): Reject an incoming call, end an active call, or power the device on/off (long press).
• Numeric Keys (0-9): Enter numbers and characters. Long press '1' to access voicemail (if configured). Speed dial function can be enabled.
• * Key: Functions vary depending on the current status or menu.
• # Key: Functions vary depending on the current status or menu.

Note: "Press the key" means a quick press and release. "Long press the key" means holding for 2 seconds or more.

Phonebook

You can save names and phone numbers to either the SIM card or the phone's internal memory. The 4G LTE version supports up to 2000 contacts.

Image: Phone displaying a phonebook icon, indicating massive storage for contacts.

• In the contact list, use the up and down navigation keys to browse entries.

Information (SMS)

The 4G LTE version supports up to 200 SMS messages.

• From the idle screen, select Menu > Message > Write message.
• Input your message.
• Choose 'Send' and select the recipient(s).
• Press 'Send' to transmit the message.

Call Function

Image: Phone demonstrating one-click direct access and fast communication with speed dial contacts.

Making a Call:

1. In idle mode, use the numeric keys to input the desired number.
2. For international numbers, quickly press the '*' key twice to input '+', then enter the country code, area code, and phone number.
3. For extension numbers, quickly press the '3' or '4' key multiple times to input 'p' or 'w'.
4. Press the Dial-up key to initiate the call.

Receiving a Call:

1. When a call comes in, press the Dial-up key to answer.
2. To end a call, press the Hand-up key.

Call Recording:

The phone supports automatic recording of important calls. These recordings can be saved and reviewed at any time.

Image: Phone showing the call recording function.

Audio Player (MP3 Player)

The phone has a built-in music playback function, allowing you to store and play your favorite songs.

Image: Phone displaying music playback, indicating a portable music library.

• In the player interface, use the '5' key to play/pause and stop music.
• Use the up and down navigation keys to switch between songs in the playlist.
• Adjust the volume using the '*' and '#' keys.

Bluetooth Dialer

The phone can connect to other devices via Bluetooth (Version 3.0 for 2G GSM, unspecified for 4G LTE) to function as a dialer.

• Enter the BT dialer menu and select 'Search new devices'.
• Activate Bluetooth on both devices.
• Once paired, the dialer can connect to the remote device.
• Features include: dialing calls, playing music, querying phonebook, and anti-lost function (disabled by default).
• The phone can synchronize contacts and call logs from the remote device.
• Music saved on the remote device can be played through the dialer.

File Management

The phone allows for quick review and use of various media resources.

• From standby, select Menu > File Management.
• The phone establishes a default folder structure for applications like Audio, Photos, and Video.
• You can create new folders.
• Basic file operations such as copy, delete, and rename are supported.
• Operations on the T-flash (Micro SD card) like formatting and editing are also supported.

Settings

This menu allows you to configure various phone parameters.

• Set the system date and time.
• Change the language.
• Set a security password.
• Restore factory settings.

Note: The mobile factory default password is 0000 or 1122.

Input Method

When editing text:

• Press the '*' key to input punctuation.
• Press the '#' key to switch between input method modes (En, Abc, 123).

'En' Input Mode:

Used for English words. Press the corresponding key once, and the phone will suggest word combinations. Choose the word you need.

'Abc' Input Mode:

Used for single English letters. Press a number key repeatedly to cycle through the letters assigned to that key. If the input letter is on the same key as the previous letter, wait for the cursor to reappear before entering the next letter.

'123' Input Method:

Directly enter numbers using the numeric keys.

Input Punctuation:

In any input method, press the '*' key to access the character list interface and select the desired character.

Scenario Modes

The phone offers 4 practical scenario modes for different environments, automatically adapting volume and ringtone.

Image: Phone displaying scenario modes: Silent, Normal, Indoor, Outdoor.

• Silent: For quiet environments.
• Normal: Standard mode for everyday use.
• Indoor: Optimized for indoor settings.
• Outdoor: Enhanced settings for outdoor use.

Maintenance

General Care

• Keep the equipment and accessories dry. Do not use microwaves or other heating equipment to dry them.
• Do not unpack or disassemble the machine. Non-professional dismantling may damage the phone and void the warranty.
• Do not use strong acid or strong alkaline cleansers to clean the phone.
• Always use original accessories. Using non-original parts may affect performance and void the warranty.

Battery Care

• When charging is complete or not in use, disconnect the equipment from the charger and unplug the charger from the socket.
• Do not short-circuit the battery terminals with metal objects. This can cause overheating and damage.
• Do not place the battery or equipment near heating sources like microwave ovens, ovens, or heat sinks, as overheating can cause explosions.
• Do not disassemble or modify the battery, as this may lead to leakage, overheating, fire, or blowout.
• If battery seepage occurs, avoid contact with skin or eyes. If contact happens, wash immediately and seek medical attention.
• If the battery shows abnormal signs (color change, deformation, abnormal heating), discontinue use and replace it.
• Do not dispose of batteries in fire, as they may explode.

Environmental Protection

Please abide by local laws and regulations regarding the disposal of equipment, batteries, and accessories. Do not treat them as common household refuse.

Electronic Information Products Poisonous and Harmful Material Statements

The following table indicates the presence of poisonous and harmful substances or elements in the product components, in accordance with SJ/T11363-2006 standard requirements.

0: Indicates that the poisonous and harmful material in the part of all homogeneous material content are in SJ/T11363-2006 standard requirement of set limit to the following.

X: Indicates that the poisonous and harmful material in the parts of at least a homogeneous materials beyond the content SJ/T11363-2006 standard requirement prescribed limits. Note: this product is labeled X reason is not available at this stage of the alternative technology or components.

Troubleshooting & Safety Warnings

Common Issues & Solutions

• Phone does not turn on after charging: If the mobile phone has not been used for a long time, the battery power may be depleted. Charge the mobile phone for 3-5 hours initially. Ensure you are using the provided charging cable and a 5V1A charger. Also, verify that the yellow insulating tape has been removed from the battery before first use.

Safety Warnings

Please read and comply with the following matters to avoid dangerous or illegal conditions and ensure the best performance of this equipment.

• Armamentarium (Medical Devices): Use of any wireless equipment, including this phone, may disturb medical devices. Consult a doctor or the device manufacturer.
• Hearing Protection: When listening to music or making calls, use the minimum volume to avoid hearing damage.
• Flammable and Combustible Areas: Always adhere to special rules and regulations. Power off the phone in areas where its use is prohibited or where it may cause an explosion (e.g., gas stations, chemical plants).
• Traffic Safety: Do not hold the phone while driving. Abide by local and national traffic laws. Do not place the phone above airbags or in areas where airbags may deploy, as it could cause injury upon expansion.
• Airplane Mode: The phone may interfere with airplane flight systems. Abide by airline rules and power off the phone in areas where wireless equipment is forbidden.
• Operating Environment:
  • Keep the phone dry; liquids can corrode metallic circuits.
  • Keep the phone away from high temperatures, which can shorten the life of electronic instruments, melt plastic, and damage the battery.
  • Do not subject the equipment and accessories to strong impacts or shaking to prevent damage, combustion, or battery explosion.
  • Do not place the equipment and accessories in areas with excessively high or low temperatures.
  • Do not place metal items (e.g., pins) near the phone receiver, as the phone's magnet may attract them and cause injury.
  • Do not use violent chemical products, cleaning agents, or strong detergents. Power off and disconnect the charger before cleaning.
• Children's Health: This phone and its accessories may contain small parts. Keep the phone out of reach of children to prevent damage or accidental ingestion.
• Emergency Calls: In an emergency, the phone can be used for emergency calls if powered on and within service range. However, network links are not guaranteed in all cases, so do not rely solely on this device for emergency contact.

The manufacturer disclaims all responsibility for consequences resulting from non-compliance with these suggestions or incorrect use of the mobile phone.

Specifications

BM10 (2G GSM Version)

Note: Some countries have discontinued 2G GSM networks (e.g., South Korea, Singapore, Japan, Australia, Israel). This phone cannot be used in these countries if relying on 2G GSM.

BM10 LTE (4G LTE Version)

Note: Due to network frequency band issues, the mobile phone cannot be used normally in Colombia, India, Türkiye, Chile, Azerbaijan, Tanzania, and Australia. Please verify network compatibility before ordering.

Physical Dimensions & Appearance

Image: Size comparison of the SERVO BM10 Mini Mobile Phone with a lighter and a coin, showing dimensions and weight.

Image: Detailed dimensions of the mobile phone.

Image: Close-up of the phone's 0.66-inch screen with 64x48 resolution.

Image: Diagram showing the 350mAh battery and USB Type-C charging port.

Image: Internal view of the phone showing dual SIM card slots and a Micro SD card slot.

Image: Multiple color options available for the BM10 phone.

Package Contents

Image: Package contents of the SERVO BM10 Mini Mobile Phone.

• 1x SERVO BM10 Mini Mobile Phone (includes battery)
• 1x USB Type-C Cable
• 1x User Manual (Instructions)
• 1x Retail Box
• 1x Mobile Phone Rope

Note: This product does not contain a SIM card; please purchase it locally.

Warranty & Support

Our company reserves the right to update the content of this manual without prior notice due to product version upgrades or other reasons. The company holds the final explanation rights for this user guide.

The manufacturer disclaims all responsibility for consequences resulting from non-compliance with the suggestions or incorrect use of the mobile phone outlined in this manual.

For further assistance, please refer to the official product page or contact customer support.

User Tips

• Initial Battery Prep: Always remember to remove the yellow insulating tape from the battery before first use, and charge the phone for 3-5 hours with a 5V1A charger to ensure proper initial power-up.
• Expandable Storage: It is recommended to install a Micro SD card (up to 32GB for 2G GSM, 16GB for 4G LTE) to maximize storage for contacts, messages, and MP3 files, as the system occupies part of the internal memory.
• Bluetooth Connectivity: The phone can connect to other smartphones via Bluetooth to act as a dialer, allowing you to manage calls and contacts from your main device.
• Network Compatibility: Before purchasing, especially for the 2G GSM version, verify that your local network provider still supports 2G GSM bands in your region to ensure phone functionality.