1. Introduction
Thank you for choosing the TTLock Smart Door Lock. This digital electronic lock offers multiple unlocking methods including fingerprint, password, NFC card, mobile app (TTLock), and traditional mechanical keys, providing enhanced security and convenience for your home or office. This manual will guide you through the installation, setup, operation, and maintenance of your new smart lock.
2. Safety Information
- Read all instructions carefully before installation and use.
- Do not attempt to disassemble or repair the lock yourself. This may void the warranty and cause damage.
- Use only the specified battery type (4*AA batteries). Do not mix old and new batteries or different types of batteries.
- Keep mechanical keys in a safe place outside the property.
- Ensure the door is properly aligned and closes smoothly before installing the lock.
- Protect the lock from water and extreme temperatures. This lock is not waterproof.
- Regularly change your passwords and review access logs for security.
3. Package Contents
Please check that all the following items are included in your package:
- Front Handle Assembly (with keypad and fingerprint sensor)
- Rear Handle Assembly (with battery cover)
- Mortise/Latch (adjustable 60mm or 70mm)
- Strike Plate and Strike Box
- Mounting Screws and Spindles
- Mechanical Keys (2-3 pcs)
- NFC Cards (2-3 pcs)
- User Manual (this document)
4. Specifications
| Feature | Specification |
|---|---|
| Power Supply | 4*AA Dry Batteries |
| Protection Level | No Waterproof |
| Suitable for Mortise | Adjustable 60-70mm |
| Fit Door Thickness | 35-65mm |
| Suitable Door Type | Wooden Door |
| Material | Aluminium alloy |
| Handle Direction | Reversible |
| Connectivity | Bluetooth |
| Ways To Unlock | App, Bluetooth, Mechanical Keys, Card, Password, Fingerprint |
| Emergency Power | USB Emergency Charging Port |
| Certification | CE |
5. Setup and Installation
5.1. Prepare Your Door
Ensure your door thickness is between 35-65mm. Measure your existing lock body size to ensure compatibility. The mortise is adjustable between 60mm and 70mm backset.
5.2. Install the Lock Hardware
Follow the general steps for installing a standard door handle and mortise. Ensure all cables are properly connected and not pinched during installation. The handle direction is reversible; adjust as needed before final tightening.
5.3. Install Batteries
Open the battery cover on the rear handle assembly and insert 4 AA dry batteries, ensuring correct polarity. Close the battery cover securely.
5.4. TTLock App Connection
The TTLock app is essential for managing your smart lock. Download the TTLock app from your smartphone's app store.
- Open the TTLock app and create an account.
- Navigate to the 'Add Lock' section.
- Select 'Door Lock' as the lock type.
- Touch any key on the lock's keypad to activate it.
- The app will search for nearby locks. Once found, select your lock (e.g., 'S503_ac42d0') and add it.
5.5. Adding a Gateway (Optional, for Remote Control)
To enable remote unlocking and integration with Google Home/Amazon Alexa, you will need to purchase and set up a TTLock G2 Gateway (WiFi 2.4G).
- In the TTLock app, go to 'Gateway' and tap the '+' icon.
- Select 'G2 (WiFi 2.4G)' as the gateway type.
- Plug in the gateway and wait for the indicator light to flash. Tap 'Next'.
- Configure the network by entering your WiFi name and password. Tap 'OK'.
- Once connected, the gateway will appear in your app.
5.6. Linking with Google Home / Amazon Alexa (Requires Gateway)
Once your gateway is set up, you can link your lock to Google Home or Amazon Alexa for voice control and remote access.
- Open the Google Home app (or Amazon Alexa app).
- Go to 'Devices' and tap 'Add a device'.
- Select 'New devices' or 'Works with Google' (or 'Skills & Games' for Alexa).
- Search for 'TTLock' and link your TTLock account.
- Follow the on-screen prompts to authorize and set up your lock within the smart home platform.
6. Operating Instructions
6.1. Unlocking Methods
Your smart lock supports five primary unlocking methods:
- APP Unlock: Use the TTLock app on your smartphone.
- NFC/Card Unlock: Tap a registered NFC card on the swipe card area.
- Password Unlock: Enter your registered password on the keypad.
- Fingerprint Unlock: Place your registered finger on the semiconductor fingerprint recognition area.
- Key Unlock: Use the mechanical key in the emergency keyhole.
6.2. TTLock App Functions
The TTLock app provides comprehensive control and management features:
- Touch to Unlock, Hold to Lock: Simple tap/hold actions for quick access.
- Password Management: Create, modify, and delete permanent, timed, one-time, custom, recurring, or erasing passwords.
- eKey Management: Grant and revoke electronic keys to other users.
- Card Management: Add and remove NFC cards.
- Fingerprint Management: Register and delete fingerprints.
- Adding Remote Devices: Manage connected gateways and other smart devices.
- View Unlock Record: Access a history of lock/unlock events.
- Authorized Admin: Assign administrative privileges to other users.
- More System Settings: Customize auto-lock, passage mode, tamper alerts, and other lock parameters.
6.3. Generating Temporary Passwords
You can generate time-limited or one-time passwords for guests, family, or service providers directly from the TTLock app.
6.4. Passage Mode and Tamper Alert
The TTLock app allows you to configure advanced features:
- Passage Mode: Set specific time periods during which the lock will remain unlocked after being opened, useful for high-traffic times.
- Tamper Alert: Enable alerts for unauthorized attempts to tamper with the lock.
7. Maintenance
- Battery Replacement: When the battery is low, the lock will provide an audible warning. Replace all four AA batteries promptly.
- Emergency Power: If batteries die completely, use a power bank connected to the USB emergency charging port to temporarily power the lock and unlock it.
- Cleaning: Wipe the lock's surface with a soft, dry cloth. Avoid using abrasive cleaners or solvents that could damage the finish or electronic components.
- Mechanical Key: Keep mechanical keys in a secure, accessible location outside the door for emergency access.
8. Troubleshooting
| Problem | Possible Solution |
|---|---|
| Lock not responding | Check battery level. Replace batteries if low. Use emergency USB power or mechanical key. |
| Fingerprint not recognized | Ensure finger is clean and dry. Try different angles. Re-register fingerprint if issue persists. |
| App cannot connect to lock | Ensure Bluetooth is enabled on your phone. Make sure you are within Bluetooth range. Restart the app and lock. |
| Remote unlock not working | Verify the G2 Gateway is powered on and connected to WiFi. Check internet connection. Ensure the lock is linked to the gateway in the TTLock app. |
| Keypad unresponsive | Check batteries. Clean keypad surface. |
9. User Tips
- For optimal battery life, use high-quality alkaline AA batteries.
- Regularly check the TTLock app for firmware updates to ensure the best performance and security features.
- When setting up, ensure the lock is properly aligned with the door frame to prevent mechanical strain and ensure smooth operation.
- Consider enabling the auto-lock feature for added peace of mind, especially if you tend to forget to lock the door manually.
10. Warranty and Support
Your TTLock Smart Door Lock comes with a standard manufacturer's warranty against defects in materials and workmanship. Please refer to your purchase documentation for specific warranty terms and duration.
For technical support, troubleshooting assistance, or warranty claims, please contact the seller or the official TTLock support channels. Have your product model and purchase date ready when contacting support.
