Introduction
Thank you for choosing the Securexpert 5MP WiFi Camera. This manual provides essential information for setting up, operating, and maintaining your camera. Designed for versatile surveillance, this camera offers high-definition video, advanced motion detection, two-way audio, and remote control capabilities, making it ideal for baby monitoring, home security, and general surveillance.
Product Overview
Key Features
- 5MP Ultra-High-Definition: Provides clear and detailed video footage (2592*1944 resolution).
- 10X Digital Zoom: Allows for closer inspection of details within the video feed.
- Wireless PTZ Functionality: Pan 355° horizontally and tilt 90° vertically via the mobile app for comprehensive coverage.
- Built-in Rechargeable Battery: Equipped with a 7800 mAh 3-cell battery pack for flexible placement and operation.
- Two-Way Audio: Features a built-in microphone and speaker for real-time communication.
- PIR Motion Detection & AI Auto Tracking: Automatically detects human movement, tracks the subject, and sends real-time alerts to your mobile phone.
- Multi-mode Night Vision: Offers infrared (black and white) and intelligent full-color night vision, automatically switching to color when motion is detected in low light.
- H.265 Video Compression: Ensures smoother video streaming and efficient storage.
- Flexible Storage Options: Supports local storage via TF card (up to 128GB) and cloud storage (subscription may be required).
- Wide Compatibility: Supports Android, iOS, and Windows operating systems via the V380 Pro app.
- One-Button WiFi Connection: Simplifies the setup process.
Figure 1: Securexpert 5MP WiFi Camera highlighting key features.
Package Contents
- Camera x1
- Plug + USB Cable x1
- Screws Bag x1
- Bracket x1
- User Manual x1
Figure 2: Product dimensions and package contents.
Setup Guide
1. Physical Installation
The camera can be installed in various locations and orientations:
- Flat Surface: Place the camera on any flat surface like a table or shelf.
- Wall Mounting: Use the provided screws and bracket to mount the camera on a wall.
- Ceiling Mounting: Use the provided screws and bracket to mount the camera on the ceiling.
Figure 3: Camera mounting options.
Ensure the camera is placed within range of your 2.4GHz WiFi network.
2. App Installation and Camera Connection
Follow these steps to connect your camera to the V380 Pro app:
- Download the App: Search for "V380 Pro" in your mobile app store (Google Play for Android, App Store for iOS) or scan the QR code provided in the manual or on the product packaging.
- Register and Log In: Open the V380 Pro app and register a new account, then log in.
- Add Camera:
- Tap the "+" icon in the app to add a new device.
- Select "Add device" and choose the option to scan the QR code.
- Scan the QR code located on your camera.
- Alternatively, select network configuration method if QR code scanning is not preferred.
- Network Connection:
- Ensure your mobile phone is connected to a 2.4GHz WiFi network. The camera only supports 2.4GHz WiFi; 5G WiFi is not supported.
- Enter your WiFi password when prompted.
- The app will generate a QR code. Present this QR code to the camera lens at a distance of 15-30cm until you hear a prompt like "I have heard the tone".
- Adding Completed: After successful connection, the app will confirm "Network connected" and allow you to create a group for your camera and set the name.
- Real-time Preview: Once setup is complete, you can access the real-time video feed and control the camera from the app.
Figure 4: WiFi Camera Connection Guidance.
Operating Instructions
Remote Control (Pan/Tilt/Zoom)
Use the V380 Pro app to remotely control the camera's viewing angle and zoom:
- Pan: Swipe left or right on the app's video feed to rotate the camera horizontally up to 355°.
- Tilt: Swipe up or down to tilt the camera vertically up to 90°.
- Digital Zoom: Switch the video to landscape mode in the app to use the 10X digital zoom feature. This allows you to enlarge the image size for more detail.
Figure 5: App remote control for pan and tilt.
Figure 6: 10X Digital Zoom in action.
Two-Way Audio
The camera features a built-in anti-noise microphone and speaker, enabling clear two-way communication. Tap the microphone icon in the app to speak, and listen through the camera's speaker.
Figure 7: Fluent two-way audio communication.
Motion Detection and AI Auto Tracking
The camera is equipped with PIR motion detection and AI auto-tracking. When a moving object or person is detected in the monitored area, the camera will:
- Automatically wake up and start recording.
- Track the movement of the detected person.
- Push real-time alarm notifications to your mobile phone via the V380 Pro app.
Figure 8: PIR Motion Detection functionality.
Figure 9: Real-time motion detection alarm.
Night Vision
The camera provides multi-mode night vision for clear surveillance in low-light conditions:
- Infrared Night Vision: In standard night mode, the image appears black and white under infrared illumination.
- Intelligent Night Vision: In smart mode, if a person or significant motion is detected in low light, the camera will automatically switch to full-color night vision for better detail.
Figure 10: Multi-mode all-weather protection with intelligent night vision.
Video Recording and Storage
The camera offers flexible recording and storage options:
- TF Card Storage: Insert a TF (microSD) card (up to 128GB, not included unless specified in purchase) into the camera's card slot for local video storage.
- Cloud Storage: The camera supports cloud storage services for remote access and backup of your recordings. This service typically requires an additional subscription.
Figure 11: Simple and flexible storage options.
Maintenance
- Cleaning: Gently wipe the camera lens and body with a soft, dry cloth. Avoid using harsh chemicals or abrasive materials that could damage the lens or finish.
- Battery Charging: Ensure the built-in battery is charged regularly, especially if the camera is used in areas without constant power. Use the provided USB cable and power adapter.
- Firmware Updates: Periodically check the V380 Pro app for available firmware updates. Keeping your camera's firmware up-to-date ensures optimal performance, security, and access to new features.
- Storage Management: Regularly review recorded footage and manage your TF card or cloud storage to ensure sufficient space for new recordings.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Camera won't connect to WiFi. | Incorrect WiFi password, 5GHz WiFi network, camera too far from router. | Ensure correct 2.4GHz WiFi password. Move camera closer to router. Confirm router is broadcasting 2.4GHz. |
| No motion detection alerts. | Motion detection disabled, sensitivity too low, app notifications off. | Check app settings to enable motion detection and adjust sensitivity. Ensure app notifications are enabled on your phone. |
| Poor video quality. | Weak WiFi signal, dirty lens, low light conditions. | Improve WiFi signal strength. Clean the camera lens. Ensure adequate lighting or rely on night vision features. |
| Two-way audio not working. | Microphone/speaker muted in app, volume too low, network issues. | Check app audio settings. Increase volume. Ensure stable network connection. |
| Camera offline frequently. | Unstable WiFi connection, power issues. | Relocate camera closer to router or use a WiFi extender. Check power source and battery level. |
For further assistance, please refer to the V380 Pro app's help section or contact customer support.
Specifications
| Feature | Detail |
|---|---|
| Brand Name | securexpert |
| Model Number | V380-VQ001-W |
| Megapixels | 5 MP (5.0 Megapixels) |
| Zoom | 10X |
| Zoom Type | Digital zoom |
| Lens (mm) | 3.6mm |
| Viewing Angle | 360° (Horizontal 355°, Vertical 90°) |
| Video Compression Format | H.265 |
| IR Distance (m) | 50-60M |
| Minimum Illumination (Lux) | 0.001Lux |
| Audio Output | Two Way Audio |
| Power Supply (V) | DC 5V |
| Power Mode | Battery Powered (Built-in Rechargeable Battery) |
| Operating Temperature | -10°C to 60°C |
| Scene | Indoor and outdoor |
| TF Card Support | Up to 128G TF Card |
| Supported Mobile Systems | Android, iOS |
| Supported Operating Systems | Windows Vista, Windows 7, macOS, Windows 8, Windows 10 |
| Connectivity | IP/Network Wireless (2.4GHz WiFi) |
| AI Functions | Smart Tracking |
| Color Night Vision | Yes |
| App Name | V380 Pro |
| IP Rating | Other (General outdoor use implied by "Indoor and outdoor" scene) |
| Certification | CE |
| Origin | Mainland China |
User Tips
- Optimal WiFi Placement: For the most stable connection and best video quality, position the camera as close as possible to your 2.4GHz WiFi router.
- Motion Detection Zones: Utilize the app's features to set specific motion detection zones to reduce false alarms from pets or passing vehicles if used outdoors.
- Regular Charging: If using the camera primarily on battery power, establish a routine for recharging to ensure continuous operation.
- Secure App Access: Use a strong, unique password for your V380 Pro account to protect your privacy and camera access.
- Share Access Safely: If sharing camera access with family members, ensure they also use secure login credentials.
Warranty and Support
For warranty information, technical support, or service inquiries, please refer to the contact details provided by your seller or within the V380 Pro application. Keep your purchase receipt as proof of purchase for any warranty claims.
For general inquiries or to report issues, you may also visit the official Securexpert website or contact their customer service channels.
Product Video Overview
Video: A brief overview of the Securexpert 5MP WiFi Camera's features and functionality.
