Important Safety Instructions
Please read all instructions carefully before operating the TV and retain them for future reference. Adhere to all warnings on the appliance and in the operating instructions.
- General Use: Do not use this apparatus near water or moisture. Clean only with a dry cloth.
- Ventilation: Do not block any ventilation openings. Install in accordance with the manufacturer's instructions. Do not install near heat sources such as direct sunlight, radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
- Power Supply: Do not defeat the safety purpose of the polarized or grounding plug. Protect the power cord from being walked on or pinched, particularly at the plugs, convenience receptacles, and at the point where they exit the apparatus. Unplug the apparatus during lightning storms or when unused for long periods of time.
- Attachments: Only use attachments/accessories specified by the manufacturer. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart or rack is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
- Servicing: Refer all servicing to qualified personnel. Servicing is required when the apparatus has been damaged in any way, such as power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
- Environment: Do not expose this apparatus to rain or moisture. The apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids, such as vases, shall be placed on the apparatus. Do not use the set near dust place.
- Battery Safety: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type. The battery (battery or batteries or battery pack) shall not be exposed to excessive heat such as sunshine, fire or the like.
- Sound Pressure: Excessive sound pressure from earphones and headphones can cause hearing loss. Lower the volume to a safe, comfortable level and reduce the amount of time listening at high levels.
- Electrical Shock: Terminals marked with the symbol "4" may be of sufficient magnitude to constitute a risk of electric shock. The external wiring connected to the terminals requires installation by an instructed person or the use of ready-made leads or cords.
- Appliance Coupler: The appliance coupler is used as disconnect device, the disconnect device shall remain readily operable.
- Battery Disposal: Attention should be drawn to environmental aspects of battery disposal.
- Class II Appliance: If the apparatus has the symbol □ in its rating label and the power cord has two pins, it means that the equipment is a Class II or double insulated electrical appliance.
- Coin/Button Cell Batteries Warning: Do not ingest the battery, Chemical Burn Hazard. The remote control supplied with this product contains a coin/button cell battery. If the coin/button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death. Keep new and used batteries away from children. If the battery compartment does not close securely, stop using the product and keep it away from children. If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention.
Symbols Explanation:
- ⚡ CAUTION: This lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of non-insulated "dangerous voltage" within the product's enclosure that may be of sufficient magnitude to constitute a risk of electric shock.
- ⚠ ATTENTION: The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance instructions in the literature accompanying the appliance.
- ∼ Refer to alternating current (AC).
- ⎯ Refer to direct current (DC).
- □ Refer to Class II equipment.
- ⑉ Refer to stand-by or power on.
- ⑈ Refer to power on.
- ⚡ Refer to dangerous voltage.
Setup
Unpacking and Initial Installation
Follow these steps to safely unpack and set up your TV:
- Open the package.
- Carefully take out the TV.
- Install the TV stands (refer to 'Stand Installation Instructions').
- Connect the power cord.
Note: The pictures are for reference only. Avoid pressing the screen to prevent damage. Two or more persons are required for safe handling of a large TV to prevent any damages or injuries.
Standard Accessories
- Batteries (x2)
- Remote Control
- Power Cord
- Warranty Card
- Stand Screws (x4)
- Stand Bases (x2)
- Quick Start Guide
Stand Installation Instructions
Step 1: Take out the TV and carefully put it (screen downward) on a stable and flat table with a soft cloth or cushion on it.
Step 2: Please check to make sure there is the same mark (A/B) on the TV back and the correct stand base. This step is not available for the bases without any mark on them, or not available for the TV with one stand base only.
Step 3: Fix the stand bases to the TV by fastening the matching stand screws provided in the box. The bases may vary depending on the region or model.
Positioning the TV
Install the TV set on a solid horizontal surface such as a table or desk. For ventilation, leave a space of at least 10cm free all around the set. To prevent any fault and unsafe situations, please do not place any objects on top of the set.
Fix the rear of enclosure to wall (only for some countries).
Warning: Stability Hazard
A television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:
- ALWAYS use cabinets or stands or mounting methods recommended by the manufacturer of the television set.
- ALWAYS use furniture that can safely support the television set.
- ALWAYS ensure the television set is not overhanging the edge of the supporting furniture.
- ALWAYS educate children about the dangers of climbing on furniture to reach the television set or its controls.
- ALWAYS route cords and cables connected to your television so they cannot be tripped over, pulled or grabbed.
- NEVER place a television set in an unstable location.
- NEVER place the television set on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support.
- NEVER place the television set on cloth or other materials that may be located between the television set and supporting furniture.
- NEVER place items that might tempt children to climb, such as toys and remote controls, on the top of the television or furniture on which the television is placed.
Mounting on a Wall
An optional wall mount can be used with your television. Consult with your local dealer to purchase the recommended wall mount bracket. Carefully attach the wall mount bracket at the rear of the TV. Install the wall mount bracket on a solid wall perpendicular to the floor. If you are attaching the TV to other building materials, please contact qualified personnel to install the wall mount. Detailed instructions will be included with the wall mount. Please use a wall mount bracket where the device is adequately secured to the wall with enough space to allow connectivity to external devices.
To prevent product damages or personal injuries, please make sure that the TV screen is kept upright, or tilted upward or downward within the angle range of 0°~5° while mounting the TV onto the wall.
In case of exceeding the above angle range (0°~5°) of tilting downward, please purchase the auxiliary accessories from the local dealer to mount the TV for safe installation and usage. Otherwise, it will not be covered by the warranty and the user should be liable for all consequences and responsibilities.
Terminal Connection
Note: The pictures are only for reference. Terminal quantities and names may vary depending on the region or model. External equipment and cables shown herein are not supplied with the TV. To avoid product damage or personal injury, please make sure you have disconnected the TV power cord before connecting the external devices.
- AV IN: Receive analog audio and video signals from external AV devices.
- ANTENNA IN (ANT.): Connect a coaxial cable to receive signals from the antenna, cable or satellite.
- USB: Connect a USB storage device.
- HDMI: Receive digital audio and video signals from external HDMI devices.
- DIGITAL AUDIO OUT: Use an optical cable to output your TV's audio signal to a compatible digital audio receiver.
- LAN: Wired network port.
- HEADPHONE (O): Output the TV sound to the connected headphone. Speakers will be muted when headphone is plugged in.
- CI: CI card port. Note: To reduce the risk of fire, the CI port should be covered by the plastic cover when it is not used. Before you use the CI port, please make sure that the fire enclosure of connected equipment is made of non-combustible material or UL94 V-0 rated material. After you finish using the CI port, please make sure the CI port is covered by the plastic cover. Please keep the plastic cover well for future use. If the plastic cover is lost, please contact the local dealer for a new one.
Operating Instructions
Remote Control
Note: The picture is for reference. You can press the MIC button to quickly pair the Bluetooth remote control with your TV set. The image, buttons and functions of remote control may vary depending on the region or model. Due to software upgrades or updates, the functions of remote control are subject to change without notice. Please refer to your actual TV set.
- 1. POWER (U): Turn on or turn off the TV. Short press for fastboot mode, long press for standby mode.
- 2. NUMBER BUTTONS (0~9): Select the channel directly, or input a number.
- 3. INFO: Access the INFO interface.
- 4. AD: Setup for accessibility features including audio description, etc.
- 5. SOURCE (G): Access the source menu.
- 6. FAV: Access the list of favorite channels.
- 7. TEXT: Access or exit the teletext menu.
- 8. MIC (microphone): Start using the near field voice function. Short press to wake up the voice assistant, long press to start receiving your voice command.
- 9. ACCOUNT (person icon): Sign in with your Google account to get the entertainment you love.
- 10. DASHBOARD (star icon): Access the dashboard of your Google TV.
- 11. UP/DOWN/LEFT/RIGHT: Navigate the menu to select the content you need, or press UP/DOWN button to change channels.
- 12. OK: Confirm, enter or execute the selected item, or access the channel list.
- 13. BACK (left arrow): Return to upper-level content, or exit the current interface.
- 14. GUIDE (book icon): Function may vary depending on the region or model. (Function 1: Google Live TV application; Function 2: TV mode or electronic program guide in DTV mode).
- 15. HOME (house icon): Access the home screen.
- 16. VOLUME UP/DOWN (VOL +/-): Adjust the sound volume.
- 17. EXIT: Exit the current operation.
- 18. FAST BACKWARD (double left arrow): Fast backward the playback in media player.
- 19. MUTE (speaker with cross): Mute or restore the TV sound.
- 20. FAST FORWARD (double right arrow): Fast forward the playback in media player.
- 21. COLOUR BUTTONS (RED/GREEN/YELLOW/BLUE): Execute the prompt function in specific mode.
- 22. DAILY KEY (clock icon): Short press to start the shortcut function, long press to setup.
- 23. APPLICATION BUTTONS: Access specific applications (Netflix, Prime Video, YouTube) quickly and directly.
Basic Operation
E-Manual
The E-Manual is built into your TV and can be displayed on the screen. To learn more about your TV features, access the E-Manual by referring to the following operation. E-Manual may not be available depending on the region or model.
- Press HOME button to access the home screen.
- Press UP/DOWN/LEFT/RIGHT and OK button to select and enter "E-Manual" in the app list.
TV Control Button
This button is located on the TV itself.
- In standby mode: Press TV control button to turn on the TV.
- In working status: Short press TV control button to call out the soft keyboard menu. Inside it, short press TV control button to move the cursor and select the desired item, then long press TV control button to enter or execute the selected item.
Note: Only when the Bluetooth remote control has a buzzer on its back and has been paired with the TV successfully, the item "Find my remote" can be found in the menu of soft keyboard. "Channel -/+" may not be shown in the menu of soft keyboard on specific interfaces like the home screen, etc.
Flicker Free Technology
Onscreen flicker may cause eye strain, fatigue and headaches after an extended viewing. With "Flicker Free" technology featured in this product, you will have a comfortable viewing experience. No visible and invisible flickers exist within the frequency range of 0~3000Hz, which can be certified when the central luminance is set to any luminance. Note: "Flicker Free" technology may not be supported depending on the region or model.
Eye-protection Function
Prolonged exposure to blue light may cause damage to your eyesight. This TV can protect your eyes by filtering the blue light. To enjoy it, please select DASHBOARD button → Picture → Advanced Settings → Eye Protection Mode.
- Please don't watch TV for long time, and please take a break every half an hour. looking into the distance will help your eyes have a good rest.
- Please take eye exercise regularly, which can improve blood circulation, relieve asthenopia and prevent myopia.
- The eye-protection function may not be available depending on the model.
Smart Features
- Google TV Smart Personalization: Customize your viewing experience with personalized recommendations and curated watch lists. Control everything with your voice and enjoy kid-friendly filters and smart suggestions.
- AI Engine: The S artificial intelligence engine improves image quality by analyzing and optimizing each frame in real time. It leverages Metz's extensive image quality database to deliver vibrant colors and refined details.
- MEMC Motion Clarity: Using MEMC technology, the Metz Smart TV minimizes blur in fast scenes, ensuring crisp detail. Ideal for sports, action movies and games, it delivers ultra-smooth movements for a flawless viewing experience.
- Dolby Audio and Wonder Audio: With 87 years of expertise, Metz TVs offer crystal clear sound with Wonder Audio. Six adaptive audio modes optimize sound for every moment, delivering an immersive and balanced audio experience.
Maintenance
Cleaning
Clean the TV only with a dry cloth. Do not use liquid cleaners or aerosol cleaners as they may damage the finish.
Remote Control Battery Replacement
Improper use of batteries can cause leakage. Please follow these guidelines:
- Note the batteries' polarity to avoid short circuit.
- When the battery's voltage is insufficient, replace with new batteries.
- Remove batteries from the remote control unit if you do not intend to use it for a long time.
- Do not use different types of batteries (e.g., Manganese and Alkaline) together.
- Do not put the battery into fire, and do not charge or decompose the battery.
- Dispose of batteries in compliance with relevant environmental protection regulations.
- WARNING: The batteries (battery pack or batteries installed) shall not be exposed to excessive heat such as sunshine, fire or the like.
- WARNING: A battery should not be exposed to extremely low air pressure that may result in an explosion or the leakage of flammable liquid or gas.
To install remote control batteries:
Place two AAA size batteries in the remote control's battery compartment, making sure to match the polarity markings inside the compartment.
Power Cord Care
When not in use and during movement, please take care of the power cord set, e.g., tie up the power cord set with a cable tie or something like that. It shall be free from sharp edges and the like that can cause abrasion of the power cord set. When put into use again, please make sure the power cord set is not damaged. If any damages are found, please look for a service person to replace the power cord set specified by the manufacturer or have the same characteristics as the original one.
Troubleshooting
Before calling a service technician, please check the following table for possible causes and solutions.
General Problems
- Remote control does not work:
- Change the batteries.
- Check if batteries are installed correctly.
- Check if main power is connected.
- Check if there are some items between remote sensor and remote control.
- Poor Signal: This is usually caused by interference from electronic equipment or radio interference sources.
Picture and Sound Problems
- No picture, no sound:
- Check the signal source.
- Plug another electrical device into the outlet to check if it is working or turned on.
- Check if power plug is in good contact with the outlet.
- No sound, picture OK:
- If no sound, unmute the sound or increase the volume.
- Open the sound menu and adjust 'Balance'.
- Abnormal picture:
- For no color or bad picture quality, you may: Adjust the color option in menu settings. Keep the TV at a sufficient distance from other electronic products. Try another channel.
- Bad TV signal (Display mosaic or snowflakes): Check the signal cable and adjust the antenna. Fine tune the channel. Try another channel.
Multimedia Player Problems
- 'This file is invalid' / 'Unsupported audio' appears, or audio is normal but video is abnormal, or video is normal but audio is abnormal:
- The media file may be damaged, check if the file can be played on the PC.
- Check if video and audio codec is supported.
Network Problems
- Network failure:
- Check if the router works well.
- Make sure the TV has connected to the router successfully.
Browser Problems
- Web page cannot be displayed completely: Some third-party extensions of the current web page may not be supported, and please close the current web page.
- Browser is forced to be shut down: The current web page may include too many contents which cause there isn't sufficient memory and the browser is closed.
Specifications
Note: Specifications may vary depending on the region or model.
| Feature | Description |
|---|---|
| Working voltage | 100-240V~50/60 Hz |
| Dimensions without stand (W x H x D) | 43": 957 x 561 x 81 mm 50": 1110 x 647 x 81 mm 55": 1226 x 713 x 81 mm |
| Net weight without stand | 43": 6.05 kg 50": 7.6 kg 55": 9.6 kg |
| RF aerial input | 75 ohm unbalanced |
| Language of OSD | Multiple options |
| System | DTV: DVB-C/T/T2/S/S2 ATV: PAL-B/G D/K I, SECAM-B/G D/K K L, NTSC-M |
| Channel coverage | DVB-C: 48MHz~859MHz DVB-T/T2: 50MHz~862MHz DVB-S/S2: 950MHz~2150MHz ATV: 44MHz~870MHz |
| Environment | Working temperature: 5°C~40°C Working humidity: 20%~80% Storage temperature: -15°C~45°C Storage humidity: 10%~90%, non-condensing |
Radio Module Specifications
| Wireless Network (WLAN) | |
|---|---|
| Frequency Band | Transmitting Power (Max.) |
| 2.4G: 2412~2472 MHz, 2422~2462 MHz 5G: Band I: 5180~5240 MHz, 5190~5230 MHz, 5210 MHz (May not be available) Band II: 5260~5320 MHz, 5270~5310 MHz, 5290 MHz (May not be available) Band III: 5500~5700 MHz, 5510~5670 MHz, 5530~5610 MHz (May not be available) | <20dBm |
| Bluetooth | |
| Frequency Band | Transmitting Power (Max.) |
| 2.402GHz~2.480GHz | <20dBm |
Remark on Radio Module:
- The device should be positioned or operated at least 20cm away from the user.
- Due to various sales regions, the wireless module may have different configurations which will not exceed the maximum described in this manual.
- Restrictions or Requirements in following countries: Indoor use only within 5150-5350MHz.
Inputs/Ports Diagram (55-inch model)
Diagram showing dimensions and input/output ports for the 55-inch Metz TV. Ports include 3 HDMI, 2 USB, DVB-S/S2, Digital Audio Out, CI Slot, LAN, AV, DVB-T/T2 DVB-C ATV, and Headphone.
Inputs/Ports Diagram (43-inch model)
Diagram showing dimensions and input/output ports for the 43-inch Metz TV. Ports include 3 HDMI, 2 USB, DVB-S/S2, Digital Audio Out, CI Slot, LAN, AV, DVB-T/T2 DVB-C ATV, and Headphone.
Warranty and Support
WEEE Directive
Correct Disposal of this product. This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling.
License Information
- Google TV: Google TV is the name of this device's software experience and a trademark of Google LLC. Google, YouTube, and Google Cast and other related marks are trademarks of Google LLC.
- HDMI: The Adopted Trademarks HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.
- Dolby: Dolby, Dolby Vision, Dolby Atmos, and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation. Manufactured under license from Dolby Laboratories. Confidential unpublished works. Copyright © 2012-2024 Dolby Laboratories. All rights reserved.
After-sales Contact Information
For after-sales support, please use the following contact details:
- Email: support-blue@metz-ce.de
- Phone: +49 (0)911 9706 181
- Address: Ohmstraße 55, 90513 Zirndorf, Germany
Note: The pictures in this document are only for reference. Due to software upgrades or updates, functions are subject to change without notice. Please refer to your actual TV set. In a dry environment due to static electricity, the product may restart and return to the main OSD interface, USB player interface or the previous source mode. It is normal and please continue to operate the TV as you will.
User Tips
Here are some helpful tips based on common user inquiries:
- Bluetooth Connectivity: Yes, the Metz MUF7000Z Series TV is equipped with Bluetooth. To pair your remote control, press the BACK and HOME buttons simultaneously. For other Bluetooth devices, refer to their respective user manuals for pairing instructions.
- Operating System: This TV runs on Google TV, which is built on the Android platform. This provides access to a wide range of apps, personalized recommendations, and voice control features.
- Troubleshooting Remote Control: If your remote isn't working, first check the batteries and ensure they are inserted with correct polarity. Also, make sure there are no obstructions between the remote and the TV's remote sensor.
- Network Issues: If you experience network problems, verify that your home router is functioning correctly and that the TV is properly connected to the network, either via Wi-Fi or an Ethernet cable.
- Image Quality: The TV supports 4K HDR10 and HLG for vivid colors and realistic contrast. Ensure your content source also supports these formats for the best viewing experience.
