Aqara Smart Camera E1 User Manual

1. Introduction

The Aqara Smart Camera E1 is an intelligent home security camera designed to provide comprehensive surveillance and smart home integration. It supports Wi-Fi 6 and Bluetooth 5.2 connectivity, offering a 2K (2304×1296p) resolution with pan & tilt capabilities. Key features include video intercom, human tracking, various storage options, and privacy zone masking. Its versatile functionalities can be utilized for home guard and smart control automation applications. The camera is also compatible with Apple HomeKit Secure Video.

2. Package Contents

The package includes:

• Camera E1 × 1
• User Manual × 1
• USB-A to USB-C Cable × 1
• Plastic Base × 1
• Screw Kit × 1

3. Product Overview

Button Description:

• Hold down the Set button for 5 seconds to reset the camera's network.
• Quickly press the Set button 10 times to restore the camera to its factory settings.
• Press the Set button once to turn off the alarm when the camera is sounding an alert.

4. Setup

4.1. Preparation Before Use

1. A smartphone or tablet that supports Wi-Fi or a cellular network (with iOS or Android system) is required.
2. Please ensure that there is a Wi-Fi connection and your internet connection is stable.

4.2. Quick Setup

1. Download the Aqara Home App

   Search for "Aqara Home" in the Apple App Store, Google Play, Xiaomi GetApps, Huawei App Gallery, or scan the following QR code to download the Aqara Home app:

   

2. Power up and turn on the Camera E1
   1. Select the Installation Location for the Camera

      Ensure a stable connection between the camera and the router by avoiding any interference. Metal obstacles between the camera and the router, or near the camera, should be avoided.

   2. Connect the Power

      Locate the power interface at the back of the product. Plug in the USB-C Cable to connect the power adapter. When the Camera E1 is powered on, the status indicator will turn red and flash quickly. Ensure that the Bluetooth function on your mobile phone is activated.
3. Add the product to the Aqara Home App

   Please open the Aqara Home app, tap "Home" and then tap "+" in the top right corner to enter the “Add Device (Accessory)" page, select "Camera E1", and add it according to instructions in the Aqara Home app. After a successful connection, the status indicator of the device will turn blue and keep the light constant.

4. Connect to Apple HomeKit

   Open the Apple Home app, click "+" on the upper right corner, and then enter the "Add Accessory" page. Scan or manually enter the HomeKit Setup Code at the bottom of the camera to bind the camera to HomeKit.

   Troubleshooting Adding the Camera to HomeKit:

   • "Failed to add accessory": Due to multiple adding failures, the error information of the iOS cache cannot be removed. Please restart the iOS device and reset the camera.
   • "Accessory already added": After restarting the iOS device and resetting the camera, you can manually enter the HomeKit setup code and add it again.
   • "Accessory not found": Please wait for 3 minutes after resetting the camera. You can manually enter the HomeKit setup code and add it again.
   • If the device addition fails, please confirm the following points:
     • The Wi-Fi name or password contains an unsupported special character, such as, @, #, %, -, $, etc., resulting in a failure to connect to the router. Please change it to a commonly used character and try again.
     • If the camera cannot recognize the QR code generated by the mobile phone. Please make sure that the screen size of the mobile phone is not less than 4.7 inches, and make sure that you don't use the backlight of the camera to shoot the QR code.
     • Check whether the router has enabled the Wi-Fi anti-squatter setting, which causes the camera to be unable to connect to the Internet.
     • Check whether the router has enabled AP isolation, which leads to the failure to search the camera on the mobile phone in the LAN.

5. Operation

5.1. Video Quality and Viewing Angle

The Camera E1 provides crystal clear 2K resolution (3MP) for exceptional clarity and imagery, making every detail in your home vividly visible. Its dual-motor gimbal design allows the lens to rotate flexibly up, down, left, and right, ensuring complete 360° panoramic monitoring of your space with no blind spots.

5.2. AI Features

• AI Human Detection and Motion Tracking: Get alerts only when a human form is detected, smartly ignoring false triggers like flying insects or swaying curtains. Once tracking is enabled, the camera automatically follows the subject, keeping them centered in the frame.
• Time-Lapse Photography: Condenses hours of home footage into a short video, effortlessly documenting life's precious moments.
• Enhanced IR Night Vision: Equipped with six 940nm infrared LEDs and an automatic ICR cut-filter for seamless day/night mode switching. Delivers superior night vision, capturing crisp, detailed footage even in pitch darkness.

5.3. Two-Way Audio

The camera supports voice communication and two-way audio, allowing you to remotely communicate with family members via the app. You can check in on your kids, talk to your pets, or interact with visitors as if you're right there with them.

5.4. Privacy Protection

Privacy is a core design priority. Your recordings are protected by end-to-end encryption. You can also set custom privacy zones to better guard what matters to you. When you are home, the Camera E1 can be automatically muted and turn 180° to protect your privacy.

5.5. Smart Automations

The camera integrates with other smart home devices to protect your home 24/7. For example, if a window is opened (detected by an Aqara Door and Window Sensor P2), the camera can automatically turn to face the door.

5.6. Wide Compatibility

The Aqara Smart Camera E1 offers universal compatibility, working with Apple Home (with HomeKit Secure Video), Amazon Alexa, and Google Home for whole-home integration. You can control the camera using voice commands like "Hey Siri, turn to the door," "Hey Google, turn to the door," or "Alexa, turn to the door."

6. Installation

Please make sure the camera is added successfully before proceeding with installation.

• You can place the camera on a horizontal surface, such as a desk, table, or bookcase.
• The package includes screw accessories for fixing the camera to a wall or ceiling surface.
• A base accessory is provided for wall mounting with a 1/4" screw size. To install, remove the 3M tape from the base accessory, then fix it to the bottom of the camera according to the structural holes. Apply pressure to ensure the 3M adhesive sticks firmly. The camera can then be installed on a wall mount using the base accessory. Note that the wall mount is not included and must be purchased separately.

7. Storage Options

The Camera E1 offers flexible storage solutions to meet your needs:

• Local MicroSD Card: Supports MicroSD cards up to 512GB (Class 4 or above, not included).
• Aqara Cloud Storage: Provides 24 hours of free storage.
• NAS Storage: Supports SMB 3.0 Protocol for enhanced security and full control, allowing all local footage to be backed up to NAS.

8. Indicator Lights

9. Specifications

10. User Tips

• For optimal performance, ensure your Wi-Fi network is stable and within range of the camera.
• If experiencing connection issues, try restarting your iOS device and resetting the camera before attempting to re-add it to HomeKit.
• When setting up, avoid Wi-Fi names or passwords with special characters to prevent connection failures.
• Consider using the NAS storage option for enhanced security and full control over your footage.

11. Warnings and Safety Information

• This product is NOT a toy. Please keep children away from this product.
• This product is designed for indoor use only. Do NOT use in humid environments or outdoors.
• Beware of moisture, do NOT spill water or other liquids onto the product.
• Do NOT place this product near a heat source or strong electromagnetic interference sources.
• Do NOT place it in an enclosure unless there is normal ventilation.
• Do NOT attempt to repair this product by yourself. All repairs should be performed by an authorized professional.
• This product is only suitable for improving the convenience of your home life and reminding you about the status of your devices. It should NOT be used as security equipment for homes, buildings, warehouses, or any other places. If a user violates the product use instructions, the manufacturer will NOT be liable for any risks and property losses.
• The design of this product is suitable for wall installation. In order to prevent falling off and possibly causing personal injury, we recommend that the installation of the device should be less than 2 meters.
• Please make sure the installation position is within the coverage range of the Wi-Fi and there is no obstacle around the device.
• This product does not come with a power adapter by default. Please purchase a separate adapter from a regular source.

12. Regulatory Information

EU Declaration of Conformity

Hereby, Lumi United Technology Co., Ltd declares that the radio equipment type Camera E1, CH-C01E is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: https://www.aqara.com/DoC/

WEEE Disposal and Recycling Information

All products bearing this symbol are waste electrical and electronic equipment (WEEE as in directive 2012/19/EU) which should not be mixed with unsorted household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment, appointed by the government or local authorities. Correct disposal and recycling will help prevent potential negative consequences to the environment and human health.

FCC ID: 2AKIT-CHC01E

Federal Communications Commission (FCC) compliance statement:

1. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
   (1) This device may not cause harmful interference, and
   (2) this device must accept any interference received, including interference that may cause undesired operation.
2. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

RF Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

IC: 22635-CHC01E (IC NOTICE TO CANADIAN USERS)

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

This Class B digital apparatus complies with Canadian ICES – 003. This device complies with RSS - 247 of Industry Canada. Operation is subject to the condition that this device does not cause harmful interference. This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

13. Warranty and Support

Manufacturer: Lumi United Technology Co., Ltd.

Address: Room 801-804, Building 1, Chongwen Park, Nanshan iPark, No. 3370, Liuxian Avenue, Fuguang Community, Taoyuan Residential District, Nanshan District, Shenzhen, China

Online Customer Service: www.aqara.com/support

Email: support@aqara.com