ESKUTE D100 Adult Electric Bike User Manual

1. Safety Information

⚠️ Disclaimer:

• Please be aware of potential fire risks and strictly adhere to the instruction manual for charging and storage procedures.
• When operating the product, always wear appropriate protective equipment.
• Ensure full compliance with all applicable local laws and regulations regarding electric bicycle use.

2. Product Overview

The ESKUTE D100 is an adult electric bike designed for all-terrain use, featuring a powerful motor, long-lasting battery, and robust construction. It combines comfort with performance for an enjoyable riding experience.

Figure 2.1: ESKUTE D100 Electric Bike (Black)

Key Features:

• Electronic Control System: Real-time display of speed, remaining battery, and distance. Offers three levels of pedal assistance. Includes an integrated smartphone holder with a USB charging port.


Figure 2.2: Electronic Control System with USB Charging Port

• Braking System: Equipped with 160mm front and rear disc brakes for reliable stopping power. Features a braking power-off system for enhanced safety, quick response, and simple maintenance.

Figure 2.3: 160mm Front Disc Brake
• Powerful Brushless Motor: A 250W brushless motor provides efficient and quiet power, supporting a maximum speed of 25 km/h and handling inclines up to 15° with 45 N·m of torque.


Figure 2.4: 250W Brushless Motor

• Comfortable Saddle: A wide and comfortable saddle offers 30% more comfort, is freely adjustable in height, made from waterproof material, and features high-performance shock absorption.


Figure 2.5: Comfortable Saddle with Adjustable Height

• Front Suspension: Integrated front suspension system ensures comfort and safety across various terrains.

Figure 2.6: Front Suspension for All-Terrain Comfort
• Robust Luggage Rack: Features a sturdy rear luggage rack with a cushion, capable of carrying up to 25kg.


Figure 2.7: Robust Luggage Rack with Cushion

• High-Capacity Battery: A 36V 13Ah Lithium Battery provides a maximum range of up to 100 KM. It features IPX4 waterproof rating, BMS intelligent protection, and comes with 2 anti-theft keys.


Figure 2.8: 36V 13Ah Lithium Battery

3. Technical Specifications

Figure 3.1: ESKUTE D100 Dimensions and Weight Specifications

4. Setup and Assembly

Your ESKUTE D100 electric bike comes largely pre-assembled. Follow these steps for final setup:

1. Unpacking: Carefully remove the bike and all components from the packaging. Retain packaging for future transport or storage.
2. Handlebar Adjustment: Adjust the handlebar to a comfortable riding position. Ensure all quick-release levers or bolts are securely tightened after adjustment.
3. Saddle Adjustment: Adjust the saddle height to ensure your feet can comfortably touch the ground when stopped, and your legs have a slight bend at the knee when pedaling. The saddle height is freely adjustable. Secure the quick-release lever or bolt.

Figure 4.1: Saddle Height Adjustment
4. Pedal Installation: Attach the pedals to the crank arms. Note that pedals are typically marked 'L' for left and 'R' for right. The left pedal tightens counter-clockwise, and the right pedal tightens clockwise.
5. Initial Battery Charge: Before your first ride, fully charge the battery. Refer to the 'Charging the Battery' section for detailed instructions.
6. Pre-Ride Check: Before each ride, ensure all bolts, quick releases, and components are securely fastened. Check tire pressure, brake function, and light operation.

5. Operating Instructions

5.1. Charging the Battery

The ESKUTE D100 is equipped with a 36V 13Ah Lithium Battery. Always follow these guidelines for safe charging:

• Use only the charger provided with your e-bike.
• Charge the battery in a well-ventilated area, away from flammable materials.
• Do not leave the battery charging unattended for extended periods.
• Disconnect the charger once the battery is fully charged.
• Avoid charging the battery immediately after a long ride; allow it to cool down first.
• Store the battery in a cool, dry place, away from direct sunlight and extreme temperatures.
• The battery features BMS intelligent protection and is IPX4 waterproof, but avoid submerging it in water.

5.2. Electronic Control System

The handlebar-mounted display provides essential riding information:

• Power On/Off: Press and hold the power button to turn the system on or off.
• Information Display: View real-time speed, remaining battery level, and distance traveled.
• Pedal Assist Levels: Use the '+' and '-' buttons to select one of the three available pedal assist levels. Higher levels provide more motor assistance.
• USB Charging Port: An integrated USB port allows you to charge your smartphone or other devices while riding.

Figure 5.1: Electronic Control System Interface

5.3. Riding the E-bike

1. Start Riding: Begin pedaling, and the pedal assist system will engage based on your selected assist level.
2. Braking: The 160mm front and rear disc brakes provide strong stopping power. The braking system includes a power-off feature that cuts motor assistance when brakes are applied, enhancing safety.
3. Lights: Ensure your front headlight and rear reflectors are clean and functional, especially when riding in low-light conditions.

6. Maintenance

Regular maintenance ensures the longevity and safe operation of your ESKUTE D100 electric bike.

• Cleaning: Clean your e-bike regularly with a damp cloth. Avoid using high-pressure washers directly on electrical components.
• Brakes: The disc brakes require simple maintenance. Regularly check brake pads for wear and replace them when necessary. Ensure brake levers are responsive and cables are not frayed.
• Tires: Check tire pressure before each ride. Maintain recommended pressure for optimal performance and safety. Inspect tires for wear, cuts, or punctures.
• Chain: Keep the chain clean and lubricated to ensure smooth pedaling and prevent rust.
• Battery Care: Follow charging and storage guidelines. Avoid fully discharging the battery frequently. If storing for an extended period, charge the battery to 50-70% and check it periodically.
• Fasteners: Periodically check all bolts, nuts, and quick-release levers to ensure they are securely tightened.
• Professional Service: For complex repairs or electrical system issues, consult a qualified e-bike technician.

7. Troubleshooting

This section addresses common issues you might encounter with your ESKUTE D100 electric bike.

• No Power to Display/Motor:
  - Check if the battery is properly seated and locked.
  - Ensure the battery is charged.
  - Verify all cable connections are secure.
• Motor Not Assisting:
  - Check the selected pedal assist level on the display; ensure it's not set to '0'.
  - Ensure brake levers are not partially engaged, as this can cut motor power.
  - Check for any error codes on the display.
• Brakes Squealing/Ineffective:
  - Clean disc rotors and brake pads.
• - Check brake pad wear; replace if worn out.
  - Ensure brake calipers are properly aligned.
• Unusual Noises:
  - Inspect the chain for proper lubrication and tension.
  - Check for loose components or rubbing parts.

If you encounter persistent issues not covered here, please contact customer support.

8. User Tips

No specific user tips from reviews or Q&A were provided for this product. However, general tips for electric bike users include:

• Regular Pre-Ride Checks: Always perform a quick check of brakes, tires, and battery level before each ride.
• Vary Pedal Assist: Experiment with different pedal assist levels to find the most efficient and comfortable setting for your ride and terrain.
• Secure Your Bike: Always use the anti-theft keys for the battery and consider additional locks for the bike itself when parked.
• Ride Safely: Always wear a helmet, obey traffic laws, and be aware of your surroundings.

9. Warranty and Support

9.1. Return & Refund Policy

For information regarding returns and refunds, please refer to the seller's official policy. This information is typically available on the purchase platform or by contacting the seller directly.

9.2. Sustainability

ESKUTE is committed to sustainable practices. For details on the brand's sustainability efforts, please refer to the 'Shop Sustainably' information provided by the seller or platform.

9.3. Security & Privacy

Your security and privacy are important. The seller ensures safe payments and secure handling of personal details, not sharing them with third parties without consent. For more information, consult the 'Security & Privacy' policy.

9.4. Customer Support

For any questions, technical assistance, or support not covered in this manual, please contact the Eco Tech E-ride Europe Store directly through the platform where you made your purchase.