BESDER A22YQ Dual Lens PTZ WiFi Security Camera User Manual

1. Introduction

Thank you for choosing the BESDER A22YQ Dual Lens PTZ WiFi Security Camera. This camera is designed to provide comprehensive surveillance for both indoor and outdoor environments, featuring advanced functionalities such as dual lenses, pan/tilt capabilities, AI human detection, auto-tracking, and dual-band WiFi connectivity. This manual will guide you through the installation, operation, and maintenance of your new security camera.

2. What's in the Box

Please check the package contents upon receipt to ensure all items are present:

• 1x Dual Screens PTZ Wifi Camera
• 1x User Manual
• 1x Power Supply
• 1x Screws Bag (for mounting)
• 1x Waterproof Lid

Note: An SD Card for local storage is optional and not included in all packages.

3. Specifications

4. Setup Guide

4.1 Powering On

1. Connect the provided power adapter to the camera's power input.
2. Plug the power adapter into a suitable electrical outlet. The camera will initiate its startup sequence.

Note: Ensure you select the correct plug type for your region (EU, US, UK, AU). An optional 3M extension cable (DC 12V 2A, 5.5x2.5mm interface) can be purchased separately if needed for outdoor installations.

4.2 App Installation and Camera Pairing

The BESDER A22YQ camera uses the O-Kam Pro App for remote access and control. Follow these steps to set up your camera:

1. Download the O-Kam Pro App: Search for "O-Kam Pro" in your mobile device's App Store (iOS) or Google Play Store (Android). You can also find desktop versions for Mac and Windows.
2. Register/Log In: Open the app and create a new account or log in if you already have one.
3. Add Device: In the app, select the option to add a new device.
4. Network Configuration: The app will prompt you to confirm if the device is ready for network configuration (check for a flashing indicator light and listen for a prompt tone). If not, you may need to reset the device using the reset button (located near the Micro SD card slot).
5. Scan QR Code: Place the QR code displayed on your phone screen about 5-10 inches (15-30 cm) in front of the camera lens. The camera will scan the code and emit a "beep" sound to confirm.
6. Connecting: The app will then proceed to connect the camera to your WiFi network. This process may take 1-2 minutes. Ensure the camera remains powered on and near your phone during this time.
7. Confirm Binding & Name Camera: Once connected, confirm the binding in the app and assign a name to your camera (e.g., "Garage Camera," "Front Door," "Yard").

4.3 Installation

The camera supports both ceiling and wall-mounted installations. Choose a location that provides optimal coverage and a stable WiFi signal. The camera is IP66 rated, making it suitable for outdoor use in various weather conditions, with an operating temperature range of -30°C to 50°C.

5. Operating Your Camera

5.1 Live View and PTZ Control

Once connected, you can access the live feed from your camera through the O-Kam Pro app. The camera features Pan (320° horizontal) and Tilt (90° vertical) functionality, allowing you to adjust the viewing angle remotely.

• In the live view interface, use the on-screen controls to pan and tilt the camera to monitor different areas.
• The camera also supports 5X digital zoom to view details more closely.

5.2 Two-Way Audio

The camera is equipped with a built-in microphone and speaker, enabling two-way communication.

• Use the "Voice Intercom" feature in the app to speak through the camera.
• Receive audio from the camera's surroundings via the built-in microphone.
• The app also supports push messages for notifications.

5.3 Smart Night Vision Modes

The camera offers versatile night vision capabilities:

• IR Night View: Standard infrared night vision for clear black and white images in low light.
• Color Night Vision: With its smart spotlight, the camera can provide full-color video even at night when motion is detected.
• You can select between these modes in the app settings.

5.4 AI Human Detection and Auto Tracking

Leverage the camera's intelligent AI features for enhanced security:

• AI Human Detection: The camera can distinguish human shapes from other objects (like cars or trees), reducing false alarms. When a human is detected, you will receive instant alerts on your phone.
• AI Auto Tracking: If a person moves within the camera's field of view, the camera will automatically track their movement, ensuring continuous surveillance of the target.

5.5 Video Storage

The camera offers flexible storage options for your recordings:

• TF Card Storage: Insert a Micro SD card (up to 128GB, not included) into the designated slot on the camera for local storage.
• Cloud Storage: The O-Kam Pro app offers cloud storage services (requires an additional subscription) for secure, off-site backup of your video footage.

5.6 Dual Lens and Dual Screens

The camera features a dual-lens design, providing a broader and more detailed view. The app can display feeds from both lenses, offering a comprehensive surveillance experience.

5.7 App Usage Demonstration Video

6. Maintenance

• Cleaning: Regularly clean the camera lens with a soft, dry cloth to ensure clear image quality. For outdoor cameras, periodically wipe down the housing to remove dirt and debris.
• Firmware Updates: Check the O-Kam Pro app periodically for firmware updates. Keeping your camera's firmware up-to-date ensures optimal performance and access to new features.
• Power Supply: Ensure the power supply and cable are free from damage. Replace if any wear or tear is observed.
• Network Connection: Periodically verify the camera's WiFi connection strength in the app to ensure stable operation.

7. Troubleshooting

• Camera Not Connecting to WiFi:
  • Ensure your WiFi network is 2.4GHz or 5GHz and the camera is within range.
  • Verify the WiFi password entered in the app is correct.
  • Try resetting the camera by pressing the reset button for several seconds until you hear a prompt.
  • Ensure your phone is close to the camera during the pairing process.
• No Image/Poor Image Quality:
  • Check the power connection to the camera.
  • Clean the camera lens.
  • Ensure sufficient lighting for optimal image quality, especially at night.
  • Verify your internet connection speed.
• Motion Detection Not Working:
  • Ensure motion detection is enabled in the O-Kam Pro app settings.
  • Adjust the sensitivity settings for motion detection.
  • Confirm the camera's field of view covers the desired monitoring area.
• Two-Way Audio Issues:
  • Check the volume settings on your phone and in the app.
  • Ensure there are no obstructions blocking the camera's microphone or speaker.
  • Verify network stability for real-time audio transmission.

8. User Tips

• For outdoor installations, consider the length of the power cable. An extension cable might be necessary to reach a power source conveniently.
• Regularly check the app for recorded events and notifications to stay informed about activity around your property.
• Experiment with the night vision modes (IR vs. Color) to find the best setting for your specific environment and lighting conditions.
• Utilize the AI Human Detection feature to minimize unnecessary alerts from pets or moving foliage.

9. Warranty and Support

The BESDER A22YQ camera comes with a 1-year guarantee, ensuring quality and reliability.

For technical support, warranty claims, or further assistance, please contact the manufacturer or your point of purchase. Refer to the contact information provided in your product packaging or on the official BESDER website.