1. Product Overview
The WeHere MB200-1 Wall-Mount Mailbox is a durable and secure solution for receiving mail, magazines, and small packages. Constructed from galvanized cold-rolled steel with a multi-layer anti-corrosion coating, it offers robust protection against the elements and unauthorized access. It features both a combination lock and a traditional key lock for versatile security.
2. Package Contents
Please verify that all components are present before proceeding with installation:
- WeHere MB200-1 Wall-Mount Mailbox
- Mounting Hardware (screws, wall anchors)
- Keys for manual unlock
- Instruction Manual
3. Setup and Installation
3.1 Choosing a Location
Select a suitable wall or fence location for mounting. While the mailbox is weather-resistant for light rain, it is not intended for long-term exposure to heavy weather conditions. Consider a location with some overhead protection if possible.
3.2 Mounting the Mailbox
The mailbox comes with pre-drilled holes and includes all necessary screws and wall anchors for quick and straightforward installation.
- Hold the mailbox against the desired mounting surface and mark the positions for the pre-drilled holes.
- Drill pilot holes at the marked positions, suitable for the provided wall anchors.
- Insert the wall anchors into the pilot holes.
- Align the mailbox with the anchors and secure it using the provided screws. Ensure the mailbox is firmly attached to the surface.
3.3 Setting the Combination Lock Password
The initial code for the scroll wheel password lock is 000. Follow these steps to change it to your desired combination:
- Turn the dial to the correct code (initial code is: 000), then twist the button to unlock.
- Locate the setting switch (labeled A and B) on the inside of the lock mechanism. Move the setting switch from point A to point B.
- Turn the dial to set your new desired password.
- Move the setting switch back to point A to save the new password.
4. Operating Instructions
4.1 Inserting Mail
The mailbox features a spacious drop slot at the top, designed for easy insertion of mail, magazines, and keys. Simply lift the top cover and place your items inside.
4.2 Retrieving Mail
To retrieve mail, unlock the front door using either the combination code or the provided key. The mailbox also includes a convenient visualization window, allowing you to check for incoming items without needing to open the main compartment.
4.3 Using the WeHere App for Password History
In case you forget your combination lock password, the WeHere app can provide a password history to help you retrieve it. Refer to the video demonstration for a visual guide.
5. Maintenance
5.1 Cleaning
To maintain the appearance and functionality of your mailbox, regularly wipe it down with a soft, damp cloth. Avoid using abrasive cleaners or harsh chemicals that could damage the finish.
5.2 Rust Prevention
The mailbox is made of galvanized steel with an anti-corrosion coating. While designed to resist rust, inspecting it periodically for any signs of wear or damage to the coating can help prolong its lifespan. Address any scratches or chips promptly to prevent rust formation.
5.3 Lock Maintenance
Keep the combination lock and keyhole free from dirt and debris. If the lock mechanism feels stiff, a small amount of graphite lubricant can be applied to ensure smooth operation.
6. Troubleshooting
6.1 Mail Getting Wet
The mailbox is equipped with a rain cover to protect contents from moisture. If mail is getting wet, check that the top cover is properly closed and that there are no obstructions preventing it from sealing correctly. The design includes a flume for water drainage, ensuring water does not accumulate inside.
6.2 Forgetting the Combination Password
If you forget your combination password, you can use the WeHere app's password history feature to retrieve it. Refer to the operating instructions section for more details.
6.3 Lock Mechanism Sticking
If the combination dial or key mechanism becomes difficult to operate, try cleaning it with a soft brush to remove any dust or debris. A small amount of lock lubricant (e.g., graphite powder) can also be applied.
7. Specifications
| Feature | Specification |
|---|---|
| Model Number | MB200-1 |
| Brand | WeHere |
| Material | Galvanized Cold-Rolled Steel with Anti-Corrosion Coating |
| Mounting Type | Wall Mount |
| Security Features | Combination Lock, Key Unlock |
| Dimensions (H x W x D) | 37 cm (14.6 in) x 26 cm (10.2 in) x 10 cm (3.9 in) |
| Drop Slot Dimensions | 21 cm x 3 cm |
| Weight | 3.2 kg |
| Weather Resistance | IP64 Waterproof, Weather-resistant for light rain (not for long-term heavy exposure) |
| Certification | CE |
8. User Tips
- Password Management: Utilize the WeHere app's password history feature as a backup in case you forget your combination code.
- Optimal Placement: Although weather-resistant, consider installing the mailbox under an overhang or in a sheltered area to maximize its lifespan and protect contents from prolonged heavy rain.
- Regular Checks: Periodically check the visualization window to see if new mail has arrived, reducing the need to open the main compartment frequently.
9. Warranty and Support
For any questions, technical support, or warranty claims, please contact the seller or manufacturer directly. Keep your purchase receipt as proof of purchase.





