NETUM XL-P801 Portable Wireless Thermal Printer User Manual

1. Introduction

The NETUM XL-P801 is a versatile and portable wireless thermal printer designed for convenient, inkless printing from various devices. Utilizing advanced thermal technology, it eliminates the need for messy ink cartridges and toners, making it an economical and low-maintenance solution. This printer offers seamless connectivity via both Bluetooth and USB, supporting smartphones, tablets (iOS & Android), and Windows/Mac computers. Its lightweight and compact design, weighing approximately 635g, makes it ideal for use at home, in the office, at school, or while traveling. The XL-P801 supports a wide range of thermal paper sizes, from 2.2-inch receipts to US Letter 8.3x11-inch documents, and can print various file types including Word documents, Excel spreadsheets, PDFs, photos, and even tattoo stencil designs. Equipped with a 2600mAh rechargeable battery, it provides long-lasting performance, capable of printing up to 90 sheets per charge, and supports printing while charging.

2. Package Contents

Please check the package contents upon unboxing to ensure all items are present:

1. Packing Box
2. Portable Printer (XL-P801)
3. Printing Paper (Thermal Paper)
4. Charging Line (Type-C USB Cable)
5. Instructions Manual

3. Specifications

Detailed technical specifications for the NETUM XL-P801 printer:

4. Setup

4.1 Charging the Printer

Before first use, fully charge the printer using the provided Type-C USB charging cable. Connect the cable to the printer's Type-C port and the other end to a 5V/2A power adapter (not included) or a computer's USB port. The charging indicator light will typically show charging status and turn off or change color when fully charged.

4.2 Loading Thermal Paper

The XL-P801 supports both roll thermal paper and folded thermal paper. Ensure you are using thermal paper, as regular paper will not print.

1. Open the printer's paper compartment cover.
2. For roll paper: Place the roll into the designated slot, ensuring the paper feeds smoothly from the bottom and the leading edge is aligned with the print head.
3. For folded paper: Place the stack of folded paper into the rear paper feed slot or paper bin, ensuring it is properly aligned and not creased.
4. Close the paper compartment cover securely.

4.3 Software Installation

To use the printer with your devices, you will need to install the appropriate software:

• For Mobile Devices (iOS & Android): Download the "ScanPrint" application from your device's app store.
• For PC (Windows/Mac): Download the necessary drivers from the official NETUM support website. Follow the on-screen instructions for installation.

5. Operating Instructions

5.1 Power On/Off

• To power on: Press and hold the power button until the indicator light illuminates.
• To power off: Press and hold the power button until the indicator light turns off.

5.2 Connecting to Devices

• Bluetooth Connection (Mobile/Tablet):
  1. Ensure the printer is powered on and Bluetooth is enabled on your mobile device.
  2. Open the "ScanPrint" app.
  3. Within the app, search for available Bluetooth devices and select "XL-P801" to pair.
  4. Once paired, the app will indicate a successful connection.
• USB Connection (PC):
  1. Connect the printer to your computer using the provided Type-C USB cable.
  2. Ensure the printer drivers are installed on your PC.
  3. The computer should recognize the printer as a connected device.

5.3 Printing Documents

The XL-P801 supports printing various document formats and images.

1. Prepare your document: Open the document (Word, Excel, PDF, image, web page, or template) you wish to print on your connected device.
2. Select print option: In your application, select the print function.
3. Choose the printer: Select "XL-P801" from the list of available printers.
4. Adjust settings (if necessary): Configure print settings such as paper size (e.g., A4, US Letter, custom sizes between 2.2"-8.3"), orientation, and number of copies.
5. Initiate printing: Click "Print" to send the document to the printer.

6. Maintenance

6.1 Cleaning the Print Head

To ensure optimal print quality, regularly clean the thermal print head:

1. Turn off the printer and disconnect it from the power source.
2. Open the paper compartment cover.
3. Gently wipe the print head with a cotton swab lightly dampened with isopropyl alcohol. Allow it to dry completely before closing the cover and powering on.

6.2 Paper Storage

Thermal paper is sensitive to heat, light, and certain chemicals. Store thermal paper in a cool, dry place away from direct sunlight and heat sources to prevent premature fading or damage.

6.3 Battery Care

• Avoid fully discharging the battery frequently.
• If storing the printer for an extended period, charge the battery to about 50% and store it in a cool, dry place. Recharge every few months to maintain battery health.
• Use only the provided charging cable or a compatible 5V/2A Type-C charger.

7. Troubleshooting

• Printer not turning on: Ensure the battery is charged. Connect the printer to a power source using the Type-C cable and try again.
• No print output / Blank pages:
  • Verify that thermal paper is loaded correctly and is not upside down. Thermal paper has a specific side for printing.
  • Confirm that you are using thermal paper, not regular A4 paper. This printer is designed exclusively for thermal paper.
  • Check if the print head is clean and free from debris.
• Poor print quality / Faded prints:
  • The thermal paper might be old or improperly stored. Try new thermal paper.
  • Clean the print head as described in the Maintenance section.
  • Ensure the battery has sufficient charge. Low battery can affect print quality.
• Bluetooth connection issues:
  • Make sure the printer is within range of your device.
  • Restart both the printer and your mobile device.
  • Forget the device in your phone's Bluetooth settings and re-pair.
  • Ensure the "ScanPrint" app has Bluetooth permissions enabled.
• USB connection issues (PC):
  • Verify that the USB cable is securely connected to both the printer and the PC.
  • Ensure the correct printer drivers are installed on your computer.
  • Try a different USB port on your computer or a different USB cable.

8. User Tips

• Thermal Paper Only: Remember that this printer uses thermal paper exclusively. Regular A4 paper will not work. Always keep a supply of compatible thermal paper on hand.
• Optimize Battery Life: For longer printing sessions, consider connecting the printer via USB to a power source, as it supports charging while printing.
• Portability Advantage: At just 635g, this printer is highly portable. Utilize its compact size by carrying it in your backpack for on-the-go printing needs, whether for work, school, or travel.
• Versatile Printing: Don't limit yourself to just documents. Experiment with printing photos, labels, or even tattoo stencils using the appropriate software and thermal paper.

9. Warranty and Support

For warranty information, technical support, or service inquiries, please refer to the documentation included with your purchase or visit the official NETUM website. Keep your proof of purchase for warranty claims.