Introduction
Welcome to the Awatrue EH11 Wireless Bluetooth Headset user manual. This headset is designed to provide a seamless and high-quality audio experience for both professional and personal use. Featuring AI noise-cancelling microphone technology, dual connection capabilities, and a comfortable design, the EH11 ensures crystal-clear communication and extended wear comfort. This manual will guide you through the setup, operation, and maintenance of your new headset.
Package Contents
Please check the box for the following items:
- Awatrue EH11 Wireless Headset
- Charging Base
- USB Dongle (2.4GHz Wireless Adapter)
- USB Type-C Charging Cable
- 3.5mm Jack Adapter
- Carrying Bag
- User Manual
Product Overview
The Awatrue EH11 headset combines ergonomic design with advanced audio technology. Familiarize yourself with its components:

Figure 1: Awatrue EH11 Headset on Charging Base with USB Dongle
Key Features:
- Reversible Microphone: The microphone can be rotated to be worn on either the left or right side for user preference.
- Control Buttons: Located on the earcup, these buttons manage power, volume, track skipping, and call functions.
- Soft & Breathable Earmuffs: Designed for extended comfort during long usage periods.
- Adjustable Padded Headband: Ensures a secure and comfortable fit for various head sizes.
- Charging Contacts: Integrated into the headset and charging base for convenient docking.

Figure 2: USB and 3.5mm Connection Options
Video 1: Product Unboxing and Feature Demonstration
Setup Guide
1. Charging the Headset
Before first use, fully charge your headset. The EH11 offers two convenient charging methods:
- Using the Charging Base: Connect the USB Type-C charging cable to the charging base and a power source. Place the headset onto the base, ensuring the charging contacts align. The headset will begin charging automatically.
- Direct Type-C Cable: Connect the USB Type-C charging cable directly to the headset's charging port and a power source.
A full charge takes approximately 2.5 hours and provides up to 30 hours of talk time or 300 hours of standby time.

Figure 3: Headset Charging Options
2. Connecting Your Headset
The EH11 offers multiple connection options for versatility:
2.1. USB Dongle Connection (2.4GHz Wireless)
- Insert the USB dongle into an available USB port on your computer (PC or Laptop).
- Power on your EH11 headset.
- The headset and dongle will automatically pair. A successful connection is indicated by a solid blue light on the headset.
2.2. Bluetooth Connection (Bluetooth V5.3)
- Power on your EH11 headset.
- Activate Bluetooth on your device (e.g., smartphone, tablet).
- Search for available Bluetooth devices and select "Awatrue EH11" from the list.
- Once paired, the headset's indicator light will turn solid blue.
2.3. 3.5mm Jack Connection
For wired use, connect the provided 3.5mm jack adapter to the headset's audio port and then to your device's 3.5mm audio jack.
3. Dual Connection
The EH11 supports simultaneous connection to two devices (e.g., computer via USB dongle and phone via Bluetooth). This allows for seamless switching between calls and online meetings.

Figure 4: Dual Connection in Action
Operating Instructions
1. Power On/Off
- Power On: Press and hold the Power button for 3 seconds.
- Power Off: Press and hold the Power button for 3 seconds.
2. Call Management
- Answer/End Call: Press the Multi-function button once.
- Reject Call: Press and hold the Multi-function button for 2 seconds.
- Mute/Unmute Microphone: Press the Mute button on the microphone boom or earcup.
- Call Reminder: The headset will provide an audible alert for incoming calls, even during active meetings.
3. Audio Control
- Volume Up: Press the Volume + button.
- Volume Down: Press the Volume - button.
- Play/Pause: Press the Multi-function button once during music playback.
- Next Track: Press and hold the Volume + button.
- Previous Track: Press and hold the Volume - button.
4. Microphone Usage
The EH11 features an AI noise-reduction microphone that eliminates up to 99% of background noise, ensuring your voice is clear. The microphone is reversible, allowing you to wear it on either side of your head.

Figure 5: AI Noise-Cancelling Microphone in Use
5. Voice Assistant
Activate your device's voice assistant (e.g., Siri, Google Assistant) by pressing a dedicated button (refer to specific button layout in the included quick start guide if available) or a long press on the Multi-function button. This allows for hands-free control over various functions like creating calendar events, setting reminders, or retrieving information.
6. Wide Compatibility
The Awatrue EH11 is compatible with most leading conferencing software, including Zoom, Skype, Webex, and MS Teams, making it ideal for various work environments.

Figure 6: Compatible with Major Conferencing Platforms
Maintenance
To ensure the longevity and optimal performance of your Awatrue EH11 headset, follow these maintenance guidelines:
- Cleaning: Use a soft, dry cloth to wipe the headset and charging base. For earmuffs, a slightly damp cloth can be used, but ensure they are completely dry before use. Avoid using harsh chemicals or abrasive materials.
- Storage: Store the headset in its carrying bag or on the charging base when not in use to protect it from dust and damage. Avoid extreme temperatures and direct sunlight.
- Battery Care: To prolong battery life, avoid fully discharging the headset frequently. Charge it regularly, even if not in constant use.
- Water Resistance: The headset is waterproof, but avoid submerging it in water or exposing it to heavy rain for extended periods.
Troubleshooting
If you encounter any issues with your headset, please refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Headset does not power on | Low battery | Charge the headset using the charging base or Type-C cable. |
| Cannot connect via USB dongle | Dongle not properly inserted or headset not in pairing mode | Ensure dongle is fully inserted. Power cycle the headset. Try a different USB port. |
| Cannot connect via Bluetooth | Bluetooth not enabled on device, headset not in pairing mode, or too far from device | Ensure Bluetooth is on. Put headset in pairing mode (refer to quick start guide). Move headset closer to device. Forget device and re-pair. |
| No sound or poor sound quality | Volume too low, incorrect audio output selected, or interference | Increase volume on headset and device. Select EH11 as the audio output. Move away from sources of interference. |
| Microphone not working | Microphone muted, incorrect input selected, or software issue | Unmute the microphone. Select EH11 as the audio input in your device/software settings. Restart the application or device. |
Specifications
| Feature | Detail |
|---|---|
| Model | EH11 |
| Material | PVC, Plastic |
| Category | Earphones & Headphones |
| Bluetooth Version | 5.3 |
| Wireless Type | Bluetooth, 2.4GHz (via USB Dongle) |
| Communication | Wireless |
| Features | Waterproof, With microphone, Active Noise Cancelling, Dual Connection |
| Microphone | Yes, AI Noise Reduction (up to 99% background noise elimination) |
| Active Noise-Cancellation | Yes |
| Volume Control | Yes |
| Control Button | Yes |
| Vocalism Principle | Dynamic |
| Codecs | AAC, sbc |
| Function | Monitor Headphone, for Flying, For Office |
| Certification | CE, FCC |
| Origin | Mainland China |
| Battery Life (Talk Time) | Up to 30 hours |
| Battery Life (Standby) | Up to 300 hours |
| Charging Time | Approx. 2.5 hours |
| Wireless Range | Up to 49ft / 15m |
User Tips
- Maximize Dual Connection: Utilize the dual connection feature to stay connected to both your computer and phone simultaneously, allowing for seamless transitions between work calls and personal communication without needing to re-pair.
- Comfort for Long Sessions: The soft, breathable earmuffs and adjustable headband are designed for extended wear. Adjust the headband to find the perfect fit to minimize fatigue during long meetings or gaming sessions.
- Crystal Clear Communication: Position the reversible AI noise-cancelling microphone close to your mouth for optimal voice pickup. Remember to use the mute function when privacy is needed during calls.
- Charging Convenience: Take advantage of the charging base for easy storage and charging, ensuring your headset is always ready for use. For travel, the Type-C cable offers a portable charging solution.
Warranty and Support
For warranty information, technical support, or service inquiries, please refer to the contact details provided on the product packaging or the official Awatrue website. Keep your purchase receipt as proof of purchase for any warranty claims.


