SOYO M4

SOYO M4 Mini PC User Manual

Model: M4 | Brand: SOYO

1. Introduction

Thank you for choosing the SOYO M4 Mini PC. This compact and powerful computer is designed for a wide range of applications, including home use, business tasks, and light gaming. Equipped with an AMD 3020e processor, 8GB of RAM, and a 256GB SSD, it offers seamless productivity and a rich system experience with Windows 11 Pro.

This manual provides detailed instructions on setting up, operating, maintaining, and troubleshooting your SOYO M4 Mini PC to ensure optimal performance and longevity.

2. Safety Information

Please read and follow these safety guidelines to prevent damage to your device or personal injury:

  • Ensure the Mini PC is placed on a stable, flat surface.
  • Do not expose the device to water, moisture, or extreme temperatures.
  • Use only the provided power adapter. Using an incompatible adapter may damage the device and void the warranty.
  • Keep ventilation openings clear to prevent overheating.
  • Do not attempt to open or repair the device yourself. Refer all servicing to qualified personnel.
  • Unplug the power adapter during lightning storms or when unused for long periods.

3. Package Contents

Upon opening your SOYO M4 Mini PC package, please verify that all the following items are included:

  • SOYO M4 Mini PC Unit
  • Power Adapter
  • User Manual (this document)
  • (Optional, depending on package) HDMI Cable
  • (Optional, depending on package) VESA Mount Kit

4. Product Overview

4.1 Dimensions

The SOYO M4 Mini PC features a compact design, making it ideal for various setups.

SOYO M4 Mini PC dimensions: 12.7cm/5.03inch (length) x 12.7cm/5.03inch (width) x 4.3cm/1.69inch (height)
Figure 4.1: SOYO M4 Mini PC Dimensions (Length: 12.7cm/5.03inch, Width: 12.7cm/5.03inch, Height: 4.3cm/1.69inch)

4.2 Front and Rear Panel Interfaces

The Mini PC is equipped with a variety of ports for versatile connectivity.

SOYO M4 Mini PC front and rear panel interfaces. Front: 2x USB 3.0, Earphone jack, Power button. Rear: LAN port, HDMI/DP ports, 2x USB 2.0, Power adapter port.
Figure 4.2: Front and Rear Panel Interfaces
  • Front Panel:
    • 2 x USB 3.0 ports
    • 1 x Earphone jack
    • 1 x Power button
  • Rear Panel:
    • 1 x LAN (RJ45) port
    • 1 x HDMI port
    • 1 x DisplayPort (DP)
    • 2 x USB 2.0 ports
    • 1 x Power adapter port

The device also supports Wi-Fi 5 and Bluetooth 4.2 for wireless connectivity.

4.3 Color Options

The SOYO M4 Mini PC is available in two distinct colors: Blue and Silver Light Green.

SOYO M4 Mini PC in blue colorSOYO M4 Mini PC in silver light green color
Figure 4.3: Available Color Variants (Blue and Silver Light Green)

5. Setup Guide

Follow these steps to set up your SOYO M4 Mini PC:

  1. Connect Peripherals:
    • Connect your monitor(s) to the HDMI and/or DisplayPort (DP) on the rear panel.
    • Connect your keyboard and mouse to the available USB ports (USB 3.0 on the front, USB 2.0 on the rear).
    • For wired internet, connect an Ethernet cable to the LAN port on the rear panel. For wireless internet, ensure Wi-Fi is enabled during initial setup.
  2. Connect Power:
    • Plug the power adapter into the power adapter port on the rear panel of the Mini PC.
    • Plug the other end of the power adapter into a wall outlet.
  3. Power On:
    • Press the Power button located on the front panel of the Mini PC.
    • The power indicator light should illuminate.
  4. Initial Windows 11 Pro Setup:
    • Upon first boot, the system will guide you through the Windows 11 Pro setup process. Follow the on-screen instructions to configure language, region, network, and user accounts.
    • Ensure you have an active internet connection for Windows activation and updates.
SOYO M4 Mini PC connected to a monitor, keyboard, and mouse on a desk setup.
Figure 5.1: Typical Setup with Peripherals

6. Operating Instructions

Your SOYO M4 Mini PC comes pre-installed with Windows 11 Pro and MS Office Pro Plus 2024, offering a seamless user experience.

6.1 Basic Operation

  • Power On/Off: Press the power button to turn on. To shut down, use the Windows Start menu options (Start > Power > Shut down).
  • Restart: Use the Windows Start menu options (Start > Power > Restart).
  • Sleep Mode: Use the Windows Start menu options (Start > Power > Sleep) or press the power button briefly.

6.2 System Features

Windows 11 Pro and Office 2024 logos with features like Minimalist Layout, Redesigned Start Menu, Enhanced Security, Snap Layout, Personalized Widgets, Customizable Taskbar.
Figure 6.1: Windows 11 Pro and Office 2024 Experience
  • Windows 11 Pro: Enjoy a modern interface with features like a redesigned Start Menu, Snap Layouts for efficient multitasking, personalized widgets, and enhanced security.
  • MS Office Pro Plus 2024: Access essential productivity tools for documents, spreadsheets, presentations, and more.
  • 4K Video Support: The integrated Radeon Vega 3 Graphics supports 4K video output, providing a high-quality visual experience for entertainment and professional tasks.
  • Multitasking: The AMD 3020e processor (up to 2.6GHz) and 8GB DDR4 RAM allow for smooth handling of multiple applications simultaneously.

7. Maintenance

Proper maintenance ensures the longevity and optimal performance of your Mini PC.

7.1 Cooling System

The SOYO M4 Mini PC features a SYC2.0 Cooling System designed for efficient heat dissipation and silent operation.

Diagram showing the SYC2.0 Cooling System with airflow paths inside the Mini PC.
Figure 7.1: SYC2.0 Cooling System Diagram
  • Ensure the ventilation grilles on the sides of the Mini PC are not obstructed.
  • Periodically clean dust from the exterior of the device using a soft, dry cloth. Avoid using liquid cleaners directly on the device.

7.2 Storage and RAM Expansion

The Mini PC offers expandable configurations for enhanced performance and storage.

Diagram showing expandable configurations for RAM and SSD. Dual-Channel DDR4 SO-DIMM upgradable to 32GB. M.2 2280 port upgradable to 2TB NVMe PCIe3.0 SSD.
Figure 7.2: Expandable Configurations for RAM and SSD
  • RAM: The 8GB DDR4 RAM can be upgraded to a maximum of 32GB (Dual-Channel DDR4 SO-DIMM).
  • Storage: The 256GB M.2 SSD can be upgraded to a maximum of 2TB (M.2 2280 NVMe PCIe3.0).
  • For upgrades, it is recommended to consult a professional or refer to specific upgrade guides to avoid damaging the device.

8. Troubleshooting

If you encounter issues with your SOYO M4 Mini PC, refer to the following common troubleshooting steps:

ProblemPossible CauseSolution
No power/Device does not turn onPower adapter not connected properly; Faulty power outlet; Power button issue.
  • Ensure the power adapter is securely connected to both the Mini PC and the wall outlet.
  • Try a different power outlet.
  • Verify the power adapter is functioning correctly.
No display on monitorMonitor not connected; Incorrect input source on monitor; Faulty cable.
  • Check HDMI/DP cable connections to both the Mini PC and the monitor.
  • Ensure the monitor is powered on and set to the correct input source (HDMI/DP).
  • Try a different cable or monitor if available.
No internet connection (Wi-Fi/LAN)Network cable disconnected; Wi-Fi disabled; Router issue; Driver issue.
  • For LAN, ensure the Ethernet cable is securely connected.
  • For Wi-Fi, check if Wi-Fi is enabled in Windows settings and connect to your network.
  • Restart your router/modem.
  • Check network adapter drivers in Device Manager.
Slow performanceToo many applications running; Low disk space; Overheating.
  • Close unnecessary applications.
  • Free up disk space.
  • Ensure proper ventilation and check for dust buildup.
  • Consider upgrading RAM or SSD if performance issues persist.

9. Specifications

Detailed technical specifications for the SOYO M4 Mini PC:

FeatureSpecification
Brand NameSOYO
Model NumberM4
TypeMini PC, Pocket PC
Processor BrandAMD
Processor ModelAMD 3020E (2 cores, 2 threads)
Processor Main FrequencyUp to 2.6GHz
Graphics Card TypeIntegrated Card (Radeon Vega 3 Graphics)
Memory Capacity8GB DDR4 (Expandable up to 32GB Dual-Channel SO-DIMM)
Hard Drive Capacity256GB M.2 SSD (Expandable up to 2TB NVMe PCIe3.0)
Operating SystemWindows 11 Pro (Global Version)
ConnectivityWi-Fi 5, Bluetooth 4.2, Gigabit Ethernet (RJ45)
Ports2x USB 3.0, 2x USB 2.0, 1x HDMI, 1x DisplayPort (DP), 1x Earphone Jack, 1x LAN
Use CaseCommercial, Home, Business, Gaming
Dimensions (L x W x H)12.7cm x 12.7cm x 4.3cm (5.03in x 5.03in x 1.69in)
WeightApprox. 0.818 kg
CertificationCE, FCC, UL

10. User Tips

  • Gaming Performance: While the SOYO M4 Mini PC is suitable for light gaming and older titles thanks to its AMD Radeon Vega 3 Graphics, it is not designed for demanding modern AAA games. For optimal gaming experience, consider games with lower graphical requirements.
  • Office Productivity: The pre-installed MS Office Pro Plus 2024 makes this Mini PC an excellent choice for office tasks, document creation, and presentations right out of the box.
  • Multitasking: Leverage Windows 11's Snap Layouts and the 8GB RAM for efficient multitasking across various applications.

11. Warranty and Support

For warranty information, technical support, or service inquiries, please contact your retailer or the manufacturer directly. Keep your proof of purchase for warranty claims.

Manufacturer: SOYO Global Official Store

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