1. Introduction
Thank you for choosing the SOYO M4 Mini PC. This compact and powerful computer is designed for a wide range of applications, including home use, business tasks, and light gaming. Equipped with an AMD 3020e processor, 8GB of RAM, and a 256GB SSD, it offers seamless productivity and a rich system experience with Windows 11 Pro.
This manual provides detailed instructions on setting up, operating, maintaining, and troubleshooting your SOYO M4 Mini PC to ensure optimal performance and longevity.
2. Safety Information
Please read and follow these safety guidelines to prevent damage to your device or personal injury:
- Ensure the Mini PC is placed on a stable, flat surface.
- Do not expose the device to water, moisture, or extreme temperatures.
- Use only the provided power adapter. Using an incompatible adapter may damage the device and void the warranty.
- Keep ventilation openings clear to prevent overheating.
- Do not attempt to open or repair the device yourself. Refer all servicing to qualified personnel.
- Unplug the power adapter during lightning storms or when unused for long periods.
3. Package Contents
Upon opening your SOYO M4 Mini PC package, please verify that all the following items are included:
- SOYO M4 Mini PC Unit
- Power Adapter
- User Manual (this document)
- (Optional, depending on package) HDMI Cable
- (Optional, depending on package) VESA Mount Kit
4. Product Overview
4.1 Dimensions
The SOYO M4 Mini PC features a compact design, making it ideal for various setups.

4.2 Front and Rear Panel Interfaces
The Mini PC is equipped with a variety of ports for versatile connectivity.

- Front Panel:
- 2 x USB 3.0 ports
- 1 x Earphone jack
- 1 x Power button
- Rear Panel:
- 1 x LAN (RJ45) port
- 1 x HDMI port
- 1 x DisplayPort (DP)
- 2 x USB 2.0 ports
- 1 x Power adapter port
The device also supports Wi-Fi 5 and Bluetooth 4.2 for wireless connectivity.
4.3 Color Options
The SOYO M4 Mini PC is available in two distinct colors: Blue and Silver Light Green.


5. Setup Guide
Follow these steps to set up your SOYO M4 Mini PC:
- Connect Peripherals:
- Connect your monitor(s) to the HDMI and/or DisplayPort (DP) on the rear panel.
- Connect your keyboard and mouse to the available USB ports (USB 3.0 on the front, USB 2.0 on the rear).
- For wired internet, connect an Ethernet cable to the LAN port on the rear panel. For wireless internet, ensure Wi-Fi is enabled during initial setup.
- Connect Power:
- Plug the power adapter into the power adapter port on the rear panel of the Mini PC.
- Plug the other end of the power adapter into a wall outlet.
- Power On:
- Press the Power button located on the front panel of the Mini PC.
- The power indicator light should illuminate.
- Initial Windows 11 Pro Setup:
- Upon first boot, the system will guide you through the Windows 11 Pro setup process. Follow the on-screen instructions to configure language, region, network, and user accounts.
- Ensure you have an active internet connection for Windows activation and updates.

6. Operating Instructions
Your SOYO M4 Mini PC comes pre-installed with Windows 11 Pro and MS Office Pro Plus 2024, offering a seamless user experience.
6.1 Basic Operation
- Power On/Off: Press the power button to turn on. To shut down, use the Windows Start menu options (Start > Power > Shut down).
- Restart: Use the Windows Start menu options (Start > Power > Restart).
- Sleep Mode: Use the Windows Start menu options (Start > Power > Sleep) or press the power button briefly.
6.2 System Features

- Windows 11 Pro: Enjoy a modern interface with features like a redesigned Start Menu, Snap Layouts for efficient multitasking, personalized widgets, and enhanced security.
- MS Office Pro Plus 2024: Access essential productivity tools for documents, spreadsheets, presentations, and more.
- 4K Video Support: The integrated Radeon Vega 3 Graphics supports 4K video output, providing a high-quality visual experience for entertainment and professional tasks.
- Multitasking: The AMD 3020e processor (up to 2.6GHz) and 8GB DDR4 RAM allow for smooth handling of multiple applications simultaneously.
7. Maintenance
Proper maintenance ensures the longevity and optimal performance of your Mini PC.
7.1 Cooling System
The SOYO M4 Mini PC features a SYC2.0 Cooling System designed for efficient heat dissipation and silent operation.

- Ensure the ventilation grilles on the sides of the Mini PC are not obstructed.
- Periodically clean dust from the exterior of the device using a soft, dry cloth. Avoid using liquid cleaners directly on the device.
7.2 Storage and RAM Expansion
The Mini PC offers expandable configurations for enhanced performance and storage.

- RAM: The 8GB DDR4 RAM can be upgraded to a maximum of 32GB (Dual-Channel DDR4 SO-DIMM).
- Storage: The 256GB M.2 SSD can be upgraded to a maximum of 2TB (M.2 2280 NVMe PCIe3.0).
- For upgrades, it is recommended to consult a professional or refer to specific upgrade guides to avoid damaging the device.
8. Troubleshooting
If you encounter issues with your SOYO M4 Mini PC, refer to the following common troubleshooting steps:
| Problem | Possible Cause | Solution |
|---|---|---|
| No power/Device does not turn on | Power adapter not connected properly; Faulty power outlet; Power button issue. |
|
| No display on monitor | Monitor not connected; Incorrect input source on monitor; Faulty cable. |
|
| No internet connection (Wi-Fi/LAN) | Network cable disconnected; Wi-Fi disabled; Router issue; Driver issue. |
|
| Slow performance | Too many applications running; Low disk space; Overheating. |
|
9. Specifications
Detailed technical specifications for the SOYO M4 Mini PC:
| Feature | Specification |
|---|---|
| Brand Name | SOYO |
| Model Number | M4 |
| Type | Mini PC, Pocket PC |
| Processor Brand | AMD |
| Processor Model | AMD 3020E (2 cores, 2 threads) |
| Processor Main Frequency | Up to 2.6GHz |
| Graphics Card Type | Integrated Card (Radeon Vega 3 Graphics) |
| Memory Capacity | 8GB DDR4 (Expandable up to 32GB Dual-Channel SO-DIMM) |
| Hard Drive Capacity | 256GB M.2 SSD (Expandable up to 2TB NVMe PCIe3.0) |
| Operating System | Windows 11 Pro (Global Version) |
| Connectivity | Wi-Fi 5, Bluetooth 4.2, Gigabit Ethernet (RJ45) |
| Ports | 2x USB 3.0, 2x USB 2.0, 1x HDMI, 1x DisplayPort (DP), 1x Earphone Jack, 1x LAN |
| Use Case | Commercial, Home, Business, Gaming |
| Dimensions (L x W x H) | 12.7cm x 12.7cm x 4.3cm (5.03in x 5.03in x 1.69in) |
| Weight | Approx. 0.818 kg |
| Certification | CE, FCC, UL |
10. User Tips
- Gaming Performance: While the SOYO M4 Mini PC is suitable for light gaming and older titles thanks to its AMD Radeon Vega 3 Graphics, it is not designed for demanding modern AAA games. For optimal gaming experience, consider games with lower graphical requirements.
- Office Productivity: The pre-installed MS Office Pro Plus 2024 makes this Mini PC an excellent choice for office tasks, document creation, and presentations right out of the box.
- Multitasking: Leverage Windows 11's Snap Layouts and the 8GB RAM for efficient multitasking across various applications.
11. Warranty and Support
For warranty information, technical support, or service inquiries, please contact your retailer or the manufacturer directly. Keep your proof of purchase for warranty claims.
Manufacturer: SOYO Global Official Store





