1. Safety Information
⚠ Warning: Please read this manual carefully before operating your DEEPOWER H20 Electric Bike.
- Always wear appropriate safety gear, including a helmet, when riding.
- Familiarize yourself with local laws and regulations regarding electric bicycles.
- Exercise caution when riding in traffic or adverse weather conditions.
- Regularly inspect your bike for any signs of wear or damage.
- Fire Risk: Please mind potential fire risk and strictly follow the instruction manual for charging and storage of the battery.
- Ensure all components are securely fastened before each ride.
2. Product Overview
The DEEPOWER H20 is a powerful off-road electric bike designed for adults, featuring a 2000W motor, 48V 25AH LG battery, and all-terrain fat tires. It offers a blend of performance, durability, and convenience with its foldable frame and advanced features.
3. Setup and First Use
3.1 Unpacking and Initial Assembly
Your DEEPOWER H20 Electric Bike comes partially assembled. Carefully remove all packaging materials. You will need to attach the front wheel, handlebars, pedals, and seat post. Refer to the included tool kit for necessary tools.
3.2 Battery Installation and Charging
The H20 features a removable 48V 25AH LG Lithium Battery. Before your first ride, fully charge the battery.
- Locate the battery compartment, typically integrated into the frame.
- Insert the battery securely until it clicks into place.
- Connect the charger to the bike's charging port, then plug it into a standard wall outlet.
- The charging time is approximately 5-7 hours. Do not overcharge.
- Ensure the battery is locked in place before riding to prevent accidental dislodgement.
3.3 Pre-Ride Checks
- Tires: Check tire pressure. The 20-inch 4.0 all-terrain fat tires are designed for various surfaces.
- Brakes: Test both front and rear hydraulic brakes for proper function.
- Handlebars & Seat: Ensure handlebars and seat are adjusted to a comfortable height and are securely tightened.
- Lights: Verify that the LED headlights and taillights are working.
4. Operating Instructions
4.1 Powering On/Off and Display
To power on the bike, press and hold the power button on the intelligent control instrument. The high-definition LCD display will show speed, mileage, gear level, and battery status.
4.2 Riding Modes
The DEEPOWER H20 offers various auxiliary functions to enhance your ride:
- Manpower Model: Intelligent power supply system shutdown. This is traditional cycling without electric assistance.
- Help Model (Pedal Assist System - PAS): Provides 0-50% power output, assisting your pedaling effort.
- Pure Electric Model: Provides 0-99% power output, allowing you to ride using only the motor, without pedaling.
4.3 Gear Shifting
The bike is equipped with a SHIMANO 7-speed shifter. Use the finger paddles on the handlebars to change gears, improving efficiency and increasing mileage.
4.4 Braking System
The DEEPOWER H20 features hydraulic disc brakes for superior stopping power and control. Apply both front and rear brakes smoothly for effective deceleration.
4.5 Lighting
The bike is equipped with high-brightness LED headlights and a taillight for improved visibility. The headlight uses LED beads with a light range of up to 20 meters. The taillight ensures you are visible to other road users.
4.6 Speed Limit Release
The initial speed of the electric bicycle is set to 25 KM/H to comply with regulations. If you need to increase it to 50 KM/H or above, please contact customer support for the speed limit release tutorial. Be aware of local laws regarding maximum speed for electric bikes.
5. Maintenance
5.1 Battery Care
- Charge the battery regularly, even if not in use, to maintain its lifespan.
- Avoid fully discharging the battery.
- Store the battery in a cool, dry place, away from direct sunlight and extreme temperatures.
- Use only the original charger provided with the bike.
5.2 Tire Maintenance
The 20-inch 4.0 all-terrain fat tires are designed for durability and grip. Regularly check tire pressure and inspect for any punctures or damage. The tires feature a multi-layer construction for anti-puncture performance.
5.3 Brake System Maintenance
Periodically check the hydraulic brake fluid levels and the condition of the brake pads. If you notice reduced braking performance or unusual noises, have the brakes inspected by a qualified technician.
5.4 Suspension System
The H20 features a center shock absorber and double shock absorbers for a comfortable ride. Keep the suspension components clean and free of debris. Lubricate moving parts as recommended by a bike technician.
5.5 General Cleaning
Clean your e-bike regularly with a damp cloth and mild detergent. Avoid using high-pressure washers directly on electrical components. Dry thoroughly after cleaning.
6. Troubleshooting
If you encounter issues with your DEEPOWER H20, try the following basic troubleshooting steps:
- Bike not powering on: Ensure the battery is fully charged and correctly installed. Check all cable connections.
- Motor not engaging: Verify that the riding mode is set correctly (e.g., Help or Pure Electric) and that the battery has sufficient charge.
- Braking issues: Check brake levers for proper tension and ensure brake pads are not excessively worn.
- Unusual noises: Inspect for loose components, chain issues, or debris in moving parts.
For persistent problems or complex repairs, it is recommended to contact DEEPOWER customer support or a certified e-bike technician.
7. Specifications
The following table outlines the key specifications for the DEEPOWER H20Pro Electric Bike:
| Feature | Specification |
|---|---|
| Brand Name | DEEPOWER |
| Model Number | H20Pro |
| Motor Power | 2000W (Brushless) |
| Battery Voltage | 48V |
| Battery Capacity | 25AH (LG Lithium Battery) |
| Max Speed | <25km/h (initial), up to 55KM/H (after speed limit release) |
| Range per Power | > 60 km (Assisted Mode Up to 120km, Mileage 60-70km) |
| Charging Time | 5-7 Hours (6-8H from table) |
| Charger Input Voltage | AC110-220V |
| Speed Gears | SHIMANO 7-Speed |
| Wheel Size | 20 inches (20"*4.0 All-terrain fat tires) |
| Brake Type | Oil Hydraulic Brake |
| Frame Material | Aluminum alloy |
| Suspension System | Front Suspension, Double shock absorption |
| E-bike Weight | ≈64LBS (45KG from table) |
| Max Load Capacity | ≤330LBS (180KG or 400 lbs from table) |
| Product Size | 1470*280*750MM (Length: 69.29 in, Height: 40.55 in, Handlebar Width: 29.34 in) |
| Waterproof Rating | IPX4 |
| Folded | Yes |
| Rated Passenger Capacity | Two Seat |
| Certification | CE, GCC, CE-MD, FCC, ROHS, EPR, UL2489 Report |
8. Warranty and Support
8.1 Warranty Information
The DEEPOWER H20 Electric Bike comes with a 1-Year Manufacturer Warranty. This warranty covers manufacturing defects under normal use. Please retain your proof of purchase.
8.2 After-Sales Guarantee Commitment
If you find that the packaging is damaged, accessories are missing, or there are quality problems after receiving the goods, please contact customer support immediately. If the problem cannot be solved, return and refund options are supported.
8.3 Customer Support
For any questions, technical assistance, or warranty claims, please contact DEEPOWER customer support. Refer to your purchase documentation for specific contact details.
9. User Tips
- Folding Mechanism: The H20 features a foldable frame for easy storage and transport. Ensure the folding mechanism is securely locked before riding.
- Off-Road Capability: The 4.0 fat tires are suitable for mountain, gravel, and snowy grounds, providing cushioning and anti-collapse features.
- USB Charging Port: The intelligent control instrument includes a 5V 2.1AH USB charging port, allowing you to power your phone or other devices on the go.
- Speed Customization: If you desire a higher top speed, remember to contact customer support for the speed limit release tutorial, and always adhere to local regulations.
