Mortal R3+ Android TV Stick User Manual

1. Introduction

The Mortal R3+ Android TV Stick is a powerful streaming device designed to transform your television into a smart TV, offering access to a wide range of applications and video resources. Featuring Android 14, 8K/4K video support, Wi-Fi 6, and a voice remote, it provides a seamless and immersive entertainment experience. This manual will guide you through the setup, operation, and maintenance of your device.

2. What's in the Box

Please check the contents of your package. If any items are missing or damaged, contact customer support.

• 1 x Mortal R3+ Android 14.0 TV Stick
• 1 x Voice Remote Control
• 1 x IR Cable (Infrared Extension Cable)
• 1 x HD Data Cable (HDMI Cable)
• 1 x USB Cable (Power Cable)
• 1 x User Manual

3. Setup Instructions

3.1 Physical Connection

1. Connect the TV Stick to your TV: Plug the HD data cable (HDMI cable) into the HDMI port on your TV and into the HDMI port on the TV Stick.
2. Connect the IR Extension Cable: Plug the IR extension cable into the IR port on the TV Stick. Paste the IR receiver to the front of your TV, ensuring it has a clear line of sight to your remote control.
3. Power the TV Stick: Connect the USB power cable to the Type-C port on the TV Stick. Connect the other end of the USB cable to a 5V/2A power adapter (not included) or a TV USB port that provides 5V/2A.

Important Power Note: This product requires a 5V/2A power adapter for proper operation. Some TV USB ports only provide 5V/0.5A, which is insufficient and may prevent the device from powering on correctly. Using a power source exceeding 5V/2A can damage the TV Stick. Ensure your power source meets the 5V/2A requirement.

3.2 Remote Control Pairing (Bluetooth)

The voice remote control uses Bluetooth for enhanced functionality. Follow these steps to pair it with your TV Stick:

1. Ensure the remote control is within 1 meter of the TV Stick.
2. Install batteries into the remote control (ensure correct polarity).
3. Method 1: Press and hold the Voice Button (Google Assistant button) for 3 seconds. The remote control's red light will enter a high-frequency flickering state.
4. Method 2: Simultaneously press and hold the OK button and the Volume Down (-) button for 3 seconds. The remote control's red light will enter a high-frequency flickering state.
5. Wait a few seconds for the pairing to complete automatically.
6. For subsequent use or re-pairing, simply press any button on the remote control to reconnect.

3.3 Network Connection (Wi-Fi)

To access online content, connect your TV Stick to the internet:

1. From the main screen, navigate to Settings.
2. Select Network & Internet.
3. Choose Wi-Fi to turn on the Wi-Fi function.
4. Select your desired Wi-Fi network from the list of available networks.
5. Enter the Wi-Fi password and select Connect to network.
6. Once connected, you can use the TV Stick normally.

If your TV Stick has a LAN port, you can also connect it to a wired network for a stable connection.

4. Operating Instructions

4.1 Remote Control Functions

Familiarize yourself with the buttons on your voice remote control (refer to Figure 3.3 for a visual guide):

• Power: Turns the TV Stick on or off.
• Voice Button (Google Assistant): Activates voice control for searching, recommendations, and smart home device control.
• Navigation (Up, Left, OK, Down, Right): Used to navigate menus and select items.
• Home: Returns to the main home screen.
• Mouse Switch: Toggles mouse pointer mode.
• Back: Returns to the previous screen or menu.
• Netflix / YouTube: Dedicated buttons for quick access to these streaming services.
• Volume Up (+): Increases the volume.
• Volume Down (-): Decreases the volume.

4.2 Application Management

4.2.1 Switching Applications

To switch between applications:

1. From the home screen, navigate to Apps or My Apps.
2. This section displays recently used programs and all installed applications.
3. Click on the desired program icon to switch to that application.

4.2.2 Application Installation (from USB)

You can install applications from a USB flash drive:

1. Download the desired application in APK format to a USB flash drive using a computer.
2. Connect the USB flash drive to the USB port of the TV Stick.
3. On the TV Stick, find and open the File Browser application.
4. Navigate to the USB device you inserted.
5. Locate the downloaded APK file and click to install it.
6. A "Device is being installed" message will appear.
7. Once the installation is complete, the new application icon will be displayed in the application menu.

4.2.3 Quick Mode (Application Shortcuts)

To make operations more efficient, you can set application shortcuts:

1. Press and hold the OK button on your remote for 3 seconds.
2. This will open the "Set Application Shortcut" interface.
3. Select the software you want to set as a shortcut.
4. Press the OK button to confirm the selection.
5. After successful settings, you can quickly launch the software by pressing the OK key.

4.3 Voice Control

Utilize the integrated Google Assistant for hands-free control:

1. Press the Voice Button (Google Assistant button) on your remote control.
2. Speak your commands or queries, such as "Open football match" or "Football Game Opens".
3. The TV Stick will respond by searching for content, providing recommendations, or controlling smart home devices.

4.4 Multi-Screen Interconnection (Wireless Screen Mirroring)

The TV Stick supports wireless screen mirroring technologies like Miracast, DLNA, and Airplay, allowing you to cast content from your smartphone or tablet to your TV.

4.5 Changing Wallpaper/UI

Personalize your TV Stick's interface by changing the background wallpaper:

1. Click on the Background option on the home page UI to enter the wallpaper selection interface.
2. Choose a favorite wallpaper and press the OK button.
3. The system will automatically return to the main interface after successful replacement.
4. You can also click "Add media" to add any live wallpaper you like for a more personalized experience.

4.6 OTA Online Upgrade

The TV Stick supports Over-The-Air (OTA) updates to ensure you always have the latest firmware and features:

1. Ensure the TV Stick is connected to the internet (via Wi-Fi or Ethernet).
2. Go to Settings > System Update.
3. Click on the APP icon to enter the update interface.
4. If an update is available, it will download automatically.
5. Once the download is finished, click Upgrade Now.
6. The TV Stick will restart after a successful upgrade and enter the main menu.

5. Specifications

6. Maintenance

To ensure the longevity and optimal performance of your Mortal R3+ Android TV Stick, follow these maintenance guidelines:

• Cleaning: Use a soft, dry cloth to clean the device. Do not use liquid cleaners or aerosols.
• Ventilation: Ensure the device is placed in a well-ventilated area to prevent overheating. Do not cover the ventilation holes.
• Storage: Store the device in a cool, dry place away from direct sunlight and extreme temperatures.
• Cable Management: Avoid bending or crimping cables excessively to prevent damage.

7. Troubleshooting

If you encounter issues with your TV Stick, refer to the following troubleshooting tips:

7.1 No Display After Power On

• Confirm that the TV Stick is properly connected to your TV via the HD data cable (HDMI).
• Ensure your TV is set to the correct HDMI input source.
• Verify that the TV Stick is receiving adequate power from a 5V/2A adapter or TV USB port.

7.2 TV Has Images But No Sound

• Check if your TV is muted or if the volume is set too low.
• Ensure the HDMI cable is securely connected at both ends.
• Try restarting both the TV Stick and your TV.

7.3 Failure to Connect to the Network

• If using a wired connection, ensure the Ethernet cable is properly connected.
• If using Wi-Fi, verify that your Wi-Fi router is functional and broadcasting a strong signal.
• Go to Settings > Network & Internet and ensure Wi-Fi is enabled and connected to the correct network.
• Try restarting your router and the TV Stick.

7.4 Remote Control Failure

• Replace the batteries in the remote control with new ones, ensuring correct polarity.
• Make sure the remote control is within the effective range of the TV Stick (and has a clear line of sight to the IR receiver if using IR).
• Go to the Settings menu on the TV Stick to unpair and re-pair the remote control (refer to Section 3.2).

Note: Always use the provided accessories to avoid potential risks or compatibility issues.

8. User Tips

• Optimize Performance: Regularly clear cache and unnecessary apps to maintain smooth operation.
• Voice Commands: Experiment with different voice commands for quick access to content and settings.
• Customization: Take advantage of the dual UI and wallpaper options to personalize your streaming experience.
• Stay Updated: Perform OTA updates regularly to benefit from new features and bug fixes.

9. Safety Instructions

WARNING!

• Under no circumstances should you attempt to repair the TV Stick yourself, as this will invalidate the warranty and may cause further damage or injury.
• Place the device on a flat, firm, and stable surface. Do not place it on soft surfaces like carpets or rugs, which can obstruct ventilation.
• Ensure the device is in a well-ventilated location to prevent the accumulation of internal heat.
• Protect the device from high temperatures, humidity, water, and dust.
• Do not place any objects near your device that may damage it (e.g., liquid-filled objects or candles).
• When replacing remote control batteries, do not mix old and new batteries, and do not mix alkaline, standard (carbon-zinc), or rechargeable (Ni-Cad, Ni-MH, etc.) batteries.

10. Warranty and Support

For warranty information, technical support, or service inquiries, please refer to the official product documentation or contact the seller directly. A detailed user manual in PDF format is available for download: View User Manual (PDF).