BESDER 10MP 5K IP Camera User Manual

1. Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of your BESDER 10MP 5K IP Camera. This advanced outdoor security camera features dual lenses, 2.4GHz and 5GHz dual-band Wi-Fi connectivity, PTZ (Pan/Tilt/Zoom) capabilities, AI human detection, auto-tracking, and color night vision to ensure comprehensive surveillance for your home or business.

2. Package Contents

Please check the package contents carefully upon receipt. If any items are missing or damaged, contact customer support.

• 1x Dual Screens PTZ Wifi Camera
• 1x User Manual
• 1x Power Supply
• 1x Screws Bag (for mounting)
• 1x Waterproof Lid (for cable connections)

Note: The SD Card is optional and may not be included depending on your purchase.

Figure 2.1: Package Contents

Figure 2.2: Power Supply and Mounting Screws

3. Specifications

Figure 3.1: Product Dimensions and Key Features

4. Setup Guide

4.1. Power Connection

Connect the provided power adapter to the camera. Ensure you select the correct plug type for your region (EU, US, UK, AU).

Figure 4.1: Available Power Plug Types

If the standard cable length is insufficient, a 3M (9.8 ft) extension cable (DC 12V 2A, 5.5x2.5mm interface) can be purchased separately.

Figure 4.2: Optional 3M Extension Cable

4.2. App Installation and Initial Pairing

1. Download the O-KAM Pro app from your mobile device's app store (Android/iOS).
2. Register or log in to your O-KAM Pro account.
3. Power on the camera. Wait for the device indicator to flash and listen for a prompt tone indicating it's ready for network configuration. If not, long-press the reset button (located near the Micro SD card slot) until you hear the prompt tone.
4. In the app, select 'Add a new device' and follow the on-screen instructions.
5. Scan the QR code displayed in the app with the camera lens from a distance of 5-10 inches (15-30cm).
6. Once a 'beep' sound is heard from the camera, confirm in the app. The camera will then connect to your network.
7. Name your camera (e.g., 'Garage', 'Front door', 'Yard') and complete the binding process.

Figure 4.3: Camera with App Interface

4.3. Wi-Fi Connection

The camera supports both 2.4GHz and 5GHz Wi-Fi networks, offering flexibility and stable connectivity. Ensure your router is compatible with dual-band operation for optimal performance.

Figure 4.4: Dual-Band Wi-Fi Connectivity

4.4. Physical Installation

The camera is designed for both ceiling and wall-mounted installations. Use the provided screws and waterproof lid to secure the camera in your desired outdoor or indoor location. Ensure the camera has a clear line of sight to the area you wish to monitor.

Figure 4.5: Camera Mounted for Outdoor Surveillance

5. Operating Instructions

5.1. Pan & Tilt Control

The camera offers 320° horizontal pan and 90° vertical tilt rotation. You can control the camera's viewing angle directly from the O-KAM Pro app, allowing you to monitor a wide area remotely.

Figure 5.1: Pan & Tilt Functionality

5.2. Digital Zoom

Utilize the 5X digital zoom feature within the app to get a closer look at specific details in the camera's field of view.

5.3. Dual Lens & Dual Screens

The camera features dual lenses (e.g., two 5MP lenses for 10MP 5K resolution) that provide a broader and more detailed view. The O-KAM Pro app allows you to view feeds from both lenses simultaneously on dual screens, enhancing your surveillance capabilities.

Figure 5.2: Dual Lens System for Enhanced Resolution

5.4. AI Human Detection & Auto Tracking

The camera's AI motion sensor can intelligently detect human shapes, sending instant alerts to your phone. This minimizes false alarms from non-human objects like vehicles or trees. When a person is detected, the camera can automatically track their movement within the protected area.

Figure 5.3: AI Motion Sensor and Instant Alerts

Figure 5.4: AI Auto Tracking in Action

5.5. Smart Dual Light Modes (Night Vision)

The camera features Smart Dual Light Modes, allowing for clear vision even in low-light conditions. It can automatically illuminate and provide color night vision when motion is detected, acting as a deterrent. You can also choose between color night vision and traditional IR night view modes within the app.

Figure 5.5: Smart Spotlight and Night Vision Modes

5.6. Two-Way Audio

With a built-in microphone and speaker, the camera supports two-way audio communication. This allows you to listen to the environment and speak through the camera using the app, enabling real-time dialogue or warning intruders.

Figure 5.6: Two-Way Audio Communication

5.7. Storage Options

The camera supports local storage via a Micro SD card (up to 128GB, not included). Additionally, cloud storage options are available through the O-KAM Pro app (subscription may be required).

Figure 5.7: Local and Cloud Storage Options

5.8. Remote Access and Sharing

Access and control your camera remotely from anywhere using the O-KAM Pro app on your smartphone or the client software on your computer (Mac/Windows). You can also share camera access with family and friends, allowing them to view live feeds and cherish special moments together.

Figure 5.8: Remote Access via App and Client

Figure 5.9: Sharing Camera Access

6. Maintenance

6.1. Cleaning

To ensure optimal performance and image clarity, regularly clean the camera lens and housing. Use a soft, damp cloth to wipe away dust and dirt. Avoid using harsh chemicals or abrasive materials that could damage the lens or finish.

6.2. Weather Resistance

The camera has an IP66 rating, making it waterproof and dustproof. It is designed to withstand various outdoor weather conditions, including rain and snow, within an operating temperature range of -10°C to 60°C.

Figure 6.1: IP66 Waterproof and Dustproof Design

6.3. Firmware Updates

Periodically check the O-KAM Pro app for available firmware updates. Keeping your camera's firmware up-to-date ensures you have the latest features, security enhancements, and bug fixes.

7. Troubleshooting

• Camera not connecting to Wi-Fi: Ensure the camera is within range of your Wi-Fi router. Verify that your Wi-Fi password is correct. If using a dual-band router, try connecting to both 2.4GHz and 5GHz networks. Perform a factory reset by pressing the reset button if necessary.
• Poor image quality: Check the lens for dirt or obstructions. Ensure adequate lighting in the monitored area. Verify your internet connection speed, especially for higher resolution streams.
• Motion detection not working: Ensure motion detection is enabled in the app settings. Adjust sensitivity levels. Check the detection zone settings to ensure the desired areas are covered.
• Two-way audio issues: Check the microphone and speaker settings in the app. Ensure your phone's volume is up. Verify that there are no obstructions blocking the camera's speaker or microphone.
• App not responding: Close and restart the O-KAM Pro app. Ensure your app is updated to the latest version. Restart your mobile device.

For more detailed troubleshooting or persistent issues, please refer to the in-app help section or contact customer support.

8. User Tips

• Optimal Placement: For best coverage, consider mounting the camera at a height that allows for a wide field of view while still being able to capture facial details of individuals approaching.
• SD Card Management: If using an SD card for storage, regularly check its capacity and consider setting up automatic overwriting of old footage or backing up important recordings.
• Network Stability: A stable Wi-Fi connection is crucial for consistent performance. If experiencing frequent disconnections, consider using the 5GHz band for better speed or a Wi-Fi extender for improved signal strength.
• Privacy Zones: Utilize the app's privacy zone feature to block out areas you do not wish to record, such as public sidewalks or neighbor's properties.
• Alert Customization: Customize alert schedules and notification types in the O-KAM Pro app to avoid unnecessary alerts and focus on critical events.

9. Warranty and Support

For warranty information, technical support, or service inquiries, please contact the BESDER Direct Store customer service. Keep your purchase receipt or order number handy for faster assistance.