Eseecloud AM-SC20-L

Eseecloud Dual Lens WiFi Security Camera Instruction Manual

Model: AM-SC20-L

Introduction

The Eseecloud Dual Lens WiFi Security Camera is a robust surveillance solution designed for both indoor and outdoor environments. Featuring a dual-lens system, 4MP high-definition video, IP66 waterproofing, and smart auto-tracking, it provides comprehensive monitoring and enhanced security for your property.

Video: Eseecloud Dual Lens WiFi Security Camera Product Overview

Setup

1. Unboxing and Components

Before installation, ensure all components are present:

  • Eseecloud Dual Lens WiFi Security Camera
  • Power Adapter (12V)
  • Mounting Kit (screws, wall plugs)
  • User Manual (this document)

2. Physical Installation

The camera is designed for versatile installation, suitable for both indoor and outdoor use due to its IP66 weatherproof rating.

  • Mounting Location: Choose a location that provides the desired viewing angle and is within range of your Wi-Fi network. The camera supports Normal, Wall Mounted, and Pendant Mount installations.
  • Drilling: Use the provided mounting template (if included) to mark and drill holes for the mounting screws.
  • Secure Mounting: Attach the camera securely using the screws and wall plugs.
IP66 Waterproof Camera

Image: IP66 Waterproof rating ensures durability in rain, snow, and hot weather.

Pan and Tilt Monitoring

Image: Smooth Pan & Tilt Monitoring covering every corner.

3. Power Connection

Connect the provided 12V power adapter to the camera's power input and then plug it into a standard electrical outlet. The camera will power on and initiate its startup sequence.

4. Network Connection

The camera connects via IP/Network Wireless (Wi-Fi).

  1. Download the recommended mobile application (refer to packaging or quick start guide for app name, typically 'Eseecloud' or similar).
  2. Register an account and log in.
  3. Follow the in-app instructions to add your camera. This usually involves scanning a QR code on the camera or using an audible pairing process.
  4. Ensure your Wi-Fi network is 2.4GHz, as many security cameras do not support 5GHz networks.

Operating Instructions

1. Live View and Control

Once connected, you can access the live video feed from your camera through the mobile application or supported PC software. Use the on-screen controls to:

  • View real-time footage.
  • Control the camera's Pan (-10°-180°) and Tilt (0°-360°) movement to adjust the viewing area.

2. Dual Lens Monitoring

The camera features a dual-lens system to eliminate blind spots and provide a more comprehensive monitoring area.

Dual Camera No Blind Spot

Image: Comparison of normal lens vs. dual lens monitoring, showing no blind spots with dual lenses.

3. Two-Way Audio

Utilize the built-in microphone and speaker for two-way communication. This allows you to listen to the environment around the camera and speak through the camera from your mobile device.

Two-way audio real time chat

Image: Two-way audio for real-time online communication.

4. Motion Detection and Alarms

The camera is equipped with AI-powered motion detection. When motion is detected, the camera can:

  • Send push notifications to your mobile device.
  • Trigger local alarms.
  • Upload photos via FTP.
  • Initiate smart auto-tracking to follow the detected movement.
Real-Time Motion Detection Alarm

Image: Real-time motion detection alarm with push notifications.

5. Night Vision

The camera supports color night vision, providing clear and detailed images even in low-light conditions.

6. Recording and Storage

The camera supports video recording and storage options:

  • TF Card Storage: While the base model does not include a TF card, the camera supports up to 128GB TF cards for local storage. Insert a compatible TF card into the designated slot.
  • Cloud Storage: Cloud storage options may be available through the mobile application, allowing you to store recordings remotely.
TF Card and Cloud Storage

Image: Support for TF Card Storage (up to 128GB) and Cloud Storage.

7. Multi-Platform Support

View and manage your camera from various devices:

  • Mobile Systems: Android, iOS, Symbian, Windows Mobile.
  • Operating Systems: Windows 98, XP, Vista, 7, 8, 10, 2000, 2003, 2008, macOS.
Multi-platform support

Image: Support for multiple platforms including iOS, PC, PAD, and Android.

Maintenance

  • Cleaning: Regularly clean the camera lenses with a soft, dry cloth to ensure clear image quality. Avoid abrasive cleaners.
  • Firmware Updates: Check the mobile application periodically for available firmware updates. Keeping your camera's firmware up-to-date ensures optimal performance and security.
  • Connection Check: Periodically verify the power and network connections to ensure stable operation.

Troubleshooting

  • Camera Not Connecting to Wi-Fi: Ensure your Wi-Fi network is 2.4GHz. Check Wi-Fi signal strength at the camera's location. Restart your router and the camera.
  • Poor Image Quality: Clean the camera lens. Ensure adequate lighting, especially for night vision. Check network bandwidth.
  • Motion Detection Not Working: Verify motion detection settings in the app. Adjust sensitivity levels. Ensure the camera's field of view is clear of obstructions that might cause false alerts.
  • Two-Way Audio Issues: Check microphone and speaker permissions for the app on your mobile device. Ensure volume levels are adequate.
  • Camera Offline: Check power supply and network connection. Restart the camera.
  • Resetting the Camera: If issues persist, locate the reset button (usually a small pinhole) on the camera. Use a pin to press and hold the button for 5-10 seconds until the camera resets. You will then need to reconfigure the camera.

Specifications

FeatureSpecification
Model NumberAM-SC20-L
High Definition4.0 Megapixels
Lens (mm)2mm, 4mm (Dual Lens)
ConnectivityIP/Network Wireless
Power Supply (V)12V
Power ModeMains Electricity
Power SourceNormal
SensorCMOS, SmartSens Brand
Viewing Angle90°
Video Compression FormatH.265
Movement Range (Pan)-10°-180°
Movement Range (Tilt)0°-360°
IP RatingIP66
Operating Temperature-10°-60°
AI FunctionsMotion Detection
Color Night VisionYes
Audio OutputTwo Way Audio
InstallationNormal, Wall Mounted, Pendant Mount
Dimensions (L x W x D)22.5 x 20.5 x 17 cm
Zoom TypeDigital zoom (10X)
TF Card SupportUp to 128GB (card not included)
Supported Mobile SystemsSymbian, Windows Mobile, Android, iOS
Supported Operating SystemsWindows 98, XP, Vista, 7, macOS, 8, 10, 2000, 2008, 2003

User Tips

  • Optimal Wi-Fi: For best performance, ensure the camera is installed in an area with strong and stable 2.4GHz Wi-Fi coverage.
  • Motion Zone Configuration: Customize motion detection zones within the app to focus on critical areas and reduce unnecessary alerts from common movements like trees swaying.
  • Regular Checks: Periodically check the camera's live feed and recorded footage to ensure it is functioning as expected and capturing necessary events.
  • Secure Passwords: Always use strong, unique passwords for your camera and Wi-Fi network to prevent unauthorized access.

Warranty and Support

For warranty information, technical support, or service inquiries, please refer to the contact details provided by your retailer or the manufacturer's official website. Keep your purchase receipt as proof of purchase.