1. Introduction
Thank you for choosing the EMOKO EC27 Electric Bike. This manual provides essential information for the safe operation, maintenance, and troubleshooting of your e-bike. Please read it thoroughly before your first ride and keep it for future reference.
The EMOKO EC27 is a 27.5-inch long-range electric road e-bike designed for efficient transportation, including food delivery. It features a powerful motor, a removable lithium battery, and a robust aluminum frame.
2. Specifications
| Feature | Specification |
|---|---|
| Product Name | EMOKO MTB EC27 Road Bike |
| Model Number | EC27 |
| Brand Name | EMOKO |
| Max Load | 130 kg |
| Max Speed | 45 km/h (30-50 Km/h range) |
| Motor Power | 350W (48V 350W Rear Hub Motor, Brushless) |
| Voltage | 48V |
| Battery | 48V 15AH Lithium Battery (Removable, Down Tube Position) |
| Watt-Hour | 720 Wh |
| Charging Time | 7-9 hours |
| Range per Power | 50-80 km |
| Max Climbing Angles | 15~25° |
| Frame Material | Aluminum |
| Wheel Size | 27.5 inches |
| Gears | 7 Speed Gears |
| Braking System | Hydraulic Disc Brake |
| Torque | 50-60 Nm |
| Display | Color Display |
| Lights | Front + Rear LED |
| Color | Black |
| Packing Size | 140 x 22 x 74 cm |
3. Safety Guidelines
Always prioritize safety when operating your e-bike. Adhere to local traffic laws and regulations.
- Wear a helmet and appropriate safety gear.
- Perform a pre-ride check before each use (brakes, tires, battery, lights).
- Be aware of your surroundings and ride defensively.
- Do not exceed the maximum load capacity of 130 kg.
- Avoid riding in adverse weather conditions or on slippery surfaces.
- Ensure the battery is securely locked in place before riding.
- Do not modify the e-bike's electrical system or motor.
4. Initial Setup and Assembly
Your EMOKO EC27 e-bike may require some assembly upon arrival. Follow these general steps:
- Unpacking: Carefully remove the e-bike and all components from the packaging. Inspect for any damage during transit.
- Handlebar Installation: Attach the handlebar to the stem, ensuring it is centered and tightened securely.
- Front Wheel Installation: Install the front wheel, making sure the quick-release skewer or axle nuts are properly tightened. Ensure the disc brake rotor is correctly aligned with the caliper.
- Pedal Installation: Identify the left (L) and right (R) pedals. The left pedal tightens counter-clockwise, and the right pedal tightens clockwise. Apply a small amount of grease to the threads and tighten them firmly.
- Seat Post and Saddle: Insert the seat post into the frame and adjust the saddle height for comfortable riding. Secure the quick-release lever or bolt.
- Battery Installation: Insert the 48V 15AH lithium battery into its designated position on the down tube. Ensure it clicks securely into place and is locked with the key.
- Tire Inflation: Inflate both tires to the recommended pressure indicated on the tire sidewall.
- Brake Adjustment: Check both front and rear hydraulic disc brakes for proper function. Adjust if necessary to ensure responsive braking.
- Gear Adjustment: Verify that the 7-speed gears shift smoothly. Adjust the derailleur if needed.
- Final Check: Before your first ride, double-check all bolts, nuts, and quick releases to ensure they are tight and secure.
5. Operating Instructions
5.1. Charging the Battery
The 48V 15AH lithium battery can be charged both on and off the bike. The charging time is approximately 7-9 hours.
- Locate the charging port on the battery or the bike frame.
- Connect the charger to the charging port, then plug the charger into a standard wall outlet.
- The charger indicator light will typically show red during charging and turn green when fully charged.
- Disconnect the charger once charging is complete.
5.2. Powering On/Off
To power on the e-bike, press and hold the power button on the color display unit. To power off, press and hold the same button.
5.3. Display Functions
The color display provides information such as speed, battery level, assist level, and mileage. Refer to the specific display manual for detailed navigation and settings.
5.4. Pedal Assist System (PAS)
The EMOKO EC27 features a pedal assist system. Use the controls on the handlebar to select your desired assist level (e.g., 1-5). The motor will provide assistance as you pedal.
5.5. Throttle Operation (if applicable)
If your model includes a throttle, it can be used to propel the bike without pedaling. Use it cautiously, especially when starting.
5.6. Gear Shifting
Utilize the 7-speed gears to adapt to different terrains and riding conditions. Shift gears smoothly to avoid strain on the drivetrain.
5.7. Braking
The e-bike is equipped with hydraulic disc brakes for reliable stopping power. Apply both brakes simultaneously for optimal control and shorter stopping distances.
6. Maintenance
6.1. Regular Checks
- Tires: Check tire pressure before each ride. Inspect for wear and punctures.
- Brakes: Regularly check brake pads for wear and ensure brake levers are responsive.
- Chain: Keep the chain clean and lubricated to ensure smooth shifting and prevent wear.
- Bolts and Fasteners: Periodically check and tighten all bolts, nuts, and quick releases.
- Battery: Keep battery contacts clean. Store the battery in a cool, dry place when not in use, and charge it regularly even if not riding to maintain its health.
6.2. Cleaning
Clean your e-bike with a damp cloth and mild soap. Avoid using high-pressure washers directly on electrical components.
6.3. Storage
Store the e-bike in a dry, sheltered area away from direct sunlight and extreme temperatures. If storing for an extended period, ensure the battery is charged to 50-70% and recharged every 1-2 months.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| E-bike does not power on | Battery not charged, battery not properly installed, loose connections, faulty display. | Charge battery, ensure battery is securely installed and locked, check all cable connections, contact support if display is faulty. |
| Motor not assisting | Low battery, assist level set to zero, faulty sensor, motor issue. | Charge battery, increase assist level on display, check pedal assist sensor, contact support. |
| Brakes feel weak or spongy | Worn brake pads, air in hydraulic line, misaligned caliper. | Inspect and replace brake pads, bleed hydraulic brakes (professional service recommended), adjust caliper alignment. |
| Gears not shifting smoothly | Dirty or unlubricated chain, misaligned derailleur, bent hanger. | Clean and lubricate chain, adjust derailleur, inspect hanger for damage. |
8. User Tips
- For optimal battery life, avoid fully discharging the battery frequently.
- Regularly check tire pressure; proper inflation improves efficiency and prevents flats.
- When riding in wet conditions, be extra cautious as braking distance may increase.
- Familiarize yourself with the e-bike's controls and display settings before riding in traffic.
9. Warranty and Support
For warranty information, please refer to the documentation provided at the time of purchase or contact your retailer. Keep your proof of purchase for any warranty claims.
For technical support or service inquiries, please contact the manufacturer or your authorized dealer. You may need to provide your model number (EC27) and purchase details.
Contact Information:
- Email: 1833418949@strovan.com
- WhatsApp: +8619083110464





