Introduction
The KONNWEI Y12 Pro is an advanced Bluetooth 5.4 helmet intercom headset designed to enhance your riding experience. It allows for hands-free communication between two riders up to 500 meters, supports music sharing, multi-scene audio mixing, and seamless integration with various third-party devices. With its IP56 waterproof rating, noise reduction technology, and long-lasting battery, the Y12 Pro ensures clear audio and reliable performance in diverse conditions.
Package Contents
Please check the box for the following items:
- Y12 Pro Device (x1)
- User Manual (x1)
- Type-C Charging Cable (x1)
- Clip-on Base (x1)
- Device Velcro (x1)
- Mic Stick Velcro (x1)
- Horn Velcro (x1)
- Microphone (x1) - Available in Soft Mic, Hard Mic, or 2-in-1 Mic variants.
- Installation Kit (x1)

Image: Package contents for the Y12 Pro, including the main unit, various mounting accessories, and charging cable.
Features
- Long-Distance Intercom: Up to 500m two-way, clear, and unobstructed communication.
- Bluetooth 5.4: Dual-core, low power consumption for stable connection, low latency, and pure sound quality.
- Music Sharing: Support for sharing music with another rider.
- Multi-Scene Mixing: Simultaneously handle phone calls, music, and navigation audio.
- Third-Party Compatibility: Adaptable to 90% of common wireless headsets on the market for intercom.
- IP56 Dust and Waterproof: Designed to withstand rain and dust.
- High-Definition Sound: Professional audio decoding technology for clear and pure sound.
- Multiple Noise Reduction: CVC algorithm + DSP hardware for effective environmental noise reduction (up to 90%).
- Voice Assistant: One-click activation for voice assistants like Siri, XIAOYI, and XIAOAI.
- Auto Answer: Automatically answers incoming calls for safer riding.
- RGB Colorful Lighting: Integrated RGB lighting for visual feedback.
- Extra-Long Standby: Efficient power management for extended use.
- Large Battery Life: Built-in 1000mAh lithium battery provides up to 15 hours of intercom or 12 hours of music playback.

Image: Internal components highlighting the dual-core Bluetooth 5.4 chip for enhanced performance.

Image: Visual representation of the 90% noise reduction achieved by the CVC algorithm and DSP hardware.
Setup
1. Mounting the Device
The Y12 Pro uses a classic split mounting method, making it easy to install and dismantle.
- Choose Mounting Method: Decide between the clip-on base or the device Velcro for attachment to your helmet. The clip-on base provides a secure, semi-permanent mount, while Velcro allows for easier removal.
- Attach Base: Secure the chosen base to the side of your helmet. Ensure it is firmly attached and does not obstruct your vision or helmet functionality.
- Attach Device: Slide the Y12 Pro device onto the clip-on base or press it firmly onto the device Velcro.
2. Connecting the Headset and Microphone
The Y12 Pro supports various microphone types, including soft mic (for full helmets), hard mic, and 2-in-1 mic.
- Connect Headset: Plug the headset cable into the speaker cable connector/charging port on the Y12 Pro device.
- Position Speakers: Use the provided Horn Velcro to secure the speakers inside your helmet, aligning them with your ears for optimal sound.
- Position Microphone: Attach the microphone to a suitable position inside your helmet using the Mic Stick Velcro, ensuring it is close to your mouth for clear voice pickup.
3. Charging the Device
Before first use, fully charge the device.
- Connect Charger: Use the provided Type-C charging cable to connect the Y12 Pro to a USB power source.
- Charging Indicator: The charging indicator (red light) will illuminate during charging.
- Full Charge: A full charge takes approximately 2.5 hours. The charging indicator will change or turn off once charging is complete.
Operating Instructions
Button Functions Overview

Image: Detailed diagram of the Y12 Pro's function buttons and their corresponding indicators.
- On/Off Button / Play/Pause / Answer/Hang Up: Central 'M' button.
- Next Song / Volume Up Indicator (Blue): '+' button.
- Previous Song / Volume Down Indicator (Blue): '-' button.
- Intercom Key (Green): Microphone button in the middle.
- Bluetooth Indicator (RGB): Circular light around 'M' button.
- Charging Indicator (Red): Small LED.
- Speaker Cable Connector / Charging Port: Type-C port.
Power On/Off
- Power On: Press and hold the 'M' button until the RGB light illuminates.
- Power Off: Press and hold the 'M' button until the RGB light turns off.
Bluetooth Pairing (for Phone/GPS)
- Enter Pairing Mode: With the device off, press and hold the 'M' button until the RGB light flashes rapidly, indicating pairing mode.
- Connect via Phone: On your phone or GPS device, search for Bluetooth devices and select "Y12 Pro".
- Confirmation: The RGB light will turn solid blue or green once successfully paired.
Intercom Pairing (Rider-to-Rider)
To establish a two-way intercom connection between two Y12 Pro devices:
- Power On Both Devices: Turn on both Y12 Pro units.
- Enter Intercom Mode: On both devices, press the microphone button in the middle to switch to intercom mode. The green light will flash.
- Automatic Connection: Wait for the devices to automatically connect. The green light on both units will remain constantly on, indicating a successful intercom connection.
Cross-Brand Intercom Connection
The Y12 Pro can connect with non-intercom devices or other brands of intercoms.
- Activate Friendship Mode: On the Y12 Pro, simultaneously press the '+' and '-' buttons. The power button will flash.
- Pair with Other Device: Put the other brand's intercom or non-intercom device into its pairing mode.
- Automatic Connection: The Y12 Pro will automatically connect. The power button on the Y12 Pro will stop flashing, indicating a successful connection.

Image: Illustration of two riders communicating via intercom over a 500m distance.
Video: Demonstration of Y12 Pro intercom pairing and cross-brand connection functionality.
Music Playback and Sharing
- Play/Pause: Press the 'M' button once.
- Next Song: Press the '+' button once.
- Previous Song: Press the '-' button once.
- Music Sharing: The intercom supports a key to share music, allowing you and another rider to listen to the same song together.

Image: Visualizing multi-scene smart mixing and music sharing between riders.
Phone Calls
- Answer Call: The device will automatically answer incoming calls after announcing the phone number, eliminating the need for manual operation.
- Hang Up Call: Press the 'M' button once during a call.

Image: Auto-answer feature for safer riding, showing an incoming call being handled automatically.
Voice Assistant
- Activate: Press the dedicated voice assistant button (if available, or a specific combination as per the diagram) to wake up your phone's voice assistant (e.g., Siri, XIAOYI, XIAOAI).
- Commands: Use voice commands for playing music, navigation, making calls, etc.

Image: Voice assistant activation with examples of commands for music, navigation, and calls.
Maintenance
- Cleaning: The Y12 Pro is IP56 waterproof. You can gently wipe the device with a damp cloth to remove dirt. Avoid using harsh chemicals or abrasive cleaners. Ensure the charging port cover is securely closed before exposure to water.
- Battery Care: To prolong battery life, avoid fully discharging the battery frequently. Charge the device regularly, especially if it will be stored for an extended period. Store in a cool, dry place.
- Storage: When not in use, store the device in a dry environment away from extreme temperatures.
- Microphone Protection: The microphone features a windproof sponge. Ensure it is clean and undamaged for optimal voice clarity and noise reduction.

Image: The Y12 Pro demonstrating its IP56 deep waterproof feature.
Troubleshooting
- Device Not Powering On: Ensure the device is fully charged. Connect it to the charger and try again after a few minutes.
- Cannot Pair with Phone/Intercom: Make sure the device is in pairing mode (rapidly flashing RGB light for phone, flashing green light for intercom). Ensure no other devices are actively connected. Try resetting the device by holding the power button for an extended period (e.g., 10 seconds) and then re-attempt pairing.
- Intercom Connection Issues: Verify both units are in intercom mode and within the 500m range. Ensure there are no major obstructions. Refer to the intercom pairing video for detailed steps.
- Poor Audio Quality/Noise: Check microphone placement and ensure the windproof sponge is intact. Verify speakers are correctly positioned inside the helmet. Ensure noise reduction features are active.
- Short Battery Life: Ensure the device is fully charged (2.5 hours). If battery life significantly degrades, contact support.
Specifications
| Feature | Specification |
|---|---|
| Bluetooth Version | 5.4 (Dual-core) |
| Intercom Range | Up to 500 meters (two-way) |
| Battery Capacity | 1000mAh |
| Intercom Time | Up to 15 hours |
| Music Playback Time | Up to 12 hours |
| Charging Time | Approximately 2.5 hours |
| Waterproof Rating | IP56 |
| Noise Reduction | CVC Algorithm + DSP Hardware |
| Dimensions (L x W x H) | 15cm x 10cm x 10cm (approximate package dimensions) |
| Weight | 0.163 kg (approximate package weight) |

Image: Battery life details, including capacity, usage hours, and charging time.
User Tips
- Intercom for Two Riders: To use the rider-to-rider intercom function, you will need two Y12 Pro units. Each unit is typically sold separately.
- Cross-Brand Compatibility: Don't hesitate to try connecting your Y12 Pro with other brands of helmet headsets. It's designed to be broadly compatible, supporting a wide range of third-party devices.
- Music Sharing: Take advantage of the music sharing feature to enhance group rides. A single button press can synchronize music playback between connected Y12 Pro units.
- Voice Assistant: Utilize the one-click voice assistant activation for hands-free control of your phone's functions, improving safety and convenience while riding.
Warranty and Support
For warranty information, technical support, or any inquiries regarding your KONNWEI Y12 Pro headset, please refer to the contact details provided in your product packaging or visit the official KONNWEI support website. Keep your purchase receipt as proof of purchase for any warranty claims.





