Introduction
Welcome to the user manual for your MECOOL KM2 PLUS DELUXE 4K ATV Certified TV Box. This device transforms your television into a smart entertainment hub, offering access to a vast array of streaming services, apps, and games. Powered by Android 11 and an Amlogic S905X4 processor, it delivers stunning 4K visuals with Dolby Vision and immersive audio with Dolby Atmos. Please read this manual carefully to ensure proper setup and optimal performance of your new TV box.
Important Safety Instructions
To ensure safe and proper operation of your device, please observe the following precautions:
- Read this user manual completely before operating the device.
- Keep the device in a clean area with adequate ventilation. Do not block ventilation openings.
- Avoid placing the device near heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
- Clean the casing with a soft, slightly damp cloth. Do not use harsh chemicals or abrasive cleaners.
- Do not attempt to open or service the unit yourself. Refer all servicing to qualified service personnel.
- Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
- Do not expose the unit to extreme temperatures (hot or cold), high humidity, or direct sunlight.
- Prevent liquids or any foreign objects from entering the unit.
Package Contents
Verify that all items are present in your package:
- 1x MECOOL KM2 PLUS DELUXE TV Box
- 1x Power Adapter (12V/1A)
- 1x IR+BT Voice Remote Control
- 1x HDMI Cable
- 1x User Manual (this document)
- (Optional: 1x MX3 Fly Air Mouse, if purchased with this option)
Product Overview & Ports
The MECOOL KM2 PLUS DELUXE TV Box features a compact design with various ports for connectivity.
Available Ports:
- 1x HDMI 2.1 (Dynamic HDR 4Kx2K@60 max resolution output)
- 2x USB 2.0 ports
- 1x TF Card slot
- 1x SPDIF Optical port
- 1x AV CVBS & L/R output
- 1x 3.5mm Earphone port (for external IR)
- 1x RJ45 1000M LAN port
- 1x DC IN (Internal Diameter 2.1mm)
Specifications
| Feature | Description |
|---|---|
| Processor | Amlogic S905X4 Quad-core ARM Cortex-A55 (24000 DMIPS) |
| GPU | ARM G31 MP2 |
| RAM | 4GB DDR4 |
| Internal Storage | 32GB EMMC |
| Operating System | Google Certified Android 11 |
| Video Decoding | AV1 MP-10@L5.1 up to 4Kx2K@60fps, VP9 Profile-2 up to 4Kx2K@60fps, H.265 HEVC MP-10@L5.1 up to 4Kx2K@60fps, AVS2-P2 Profile up to 4Kx2K@60fps, H.264 AVC HP@L5.1 up to 4Kx2K@30fps, MPEG-4 ASP@L5 up to 1080P@60fps (ISO-14496), WMV/VC-1 SP/MP/AP up to 1080P@60fps, AVS-P16(AVS+) /AVS-P2 JiZhun Profile up to 1080P@60fps, MPEG-2 MP/HL up to 1080P@60fps (ISO-13818), MPEG-1 MP/HL up to 1080P@60fps (ISO-11172). Supports .mkv, .wmv, .mpg, .mpeg, .dat, .avi, .mov, .iso, .mp4, .rm and .jpg file formats. |
| Video Encoding | H.265 video encoding up to 1080P@60fps with low latency, H.264 video encoding up to 1080P@30fps with low latency. |
| HDR Support | HDR10+, HDR10, HLG HDR processing, Dolby Vision |
| Audio Support | Dolby Atmos, MP3, AAC, WMA, RM, FLAC, Ogg Vorbis, Opus, SRS Truvolume |
| Wireless Connectivity | WiFi6 2.4G & 5G (2T2R), Bluetooth 5.0 |
| Ethernet | 1000M LAN (RJ45) |
| Power Source | DC (USB 5-20V DC) |
Setup Guide
Follow these simple steps to get your MECOOL KM2 PLUS DELUXE TV Box up and running:
- Connect to TV: Connect the TV Box to your television using the provided HDMI cable. Insert one end into the HDMI port on the TV Box and the other end into an available HDMI input on your TV.
- Connect to Power: Plug the power adapter into the DC IN port on the TV Box, then plug the adapter into a wall outlet. The device should power on automatically.
- Connect to Internet:
- Wi-Fi: During the initial setup, you will be prompted to connect to a Wi-Fi network. Select your network and enter the password.
- Ethernet: For a wired connection, connect an Ethernet cable from your router to the RJ45 LAN port on the TV Box.
- Initial Setup: Follow the on-screen instructions to complete the initial setup, which includes selecting your language, connecting to Wi-Fi (if not already done), and signing in with your Google account.
Operating Instructions
1. Android TV 11 OS Interface
The MECOOL KM2 PLUS DELUXE runs on Google Certified Android TV 11, providing a user-friendly interface for navigating content. The home screen displays recommended content, installed apps, and quick access to settings.
2. Streaming Applications
Access popular streaming services like Netflix, Disney+, Prime Video, and YouTube directly from your TV Box. Download more apps from the Google Play Store.
3. Voice Control with Google Assistant
Use the built-in Google Assistant for hands-free control. Press the Google Assistant button on your remote and speak your commands to search for movies, get weather updates, control smart home devices, and more.
4. 4K HDR, Dolby Vision & Dolby Atmos
Experience stunning visual clarity with 4K HDR, HDR10+, HDR10, HLG HDR processing, and Dolby Vision. Enjoy immersive, lifelike audio with Dolby Atmos, bringing a cinematic experience to your home.
5. Chromecast Built-in
Easily cast your favorite movies, music, and more from your phone, tablet, or laptop directly to your TV screen using the built-in Chromecast feature.
6. Gaming
Download and play a wide variety of games from the Google Play Store. Connect a wireless gamepad via Bluetooth for an enhanced gaming experience.
7. Network Connectivity (WiFi6 & 1000M LAN)
The device supports WiFi6 (2.4G & 5G, 2T2R) and a 1000M LAN port, ensuring fast and stable internet for smooth streaming and online activities.
8. Product Video Overview
Watch this video for a visual overview of the MECOOL KM2 PLUS DELUXE TV Box features and capabilities.
User Tips
- For optimal performance, ensure your internet connection is stable and fast, especially when streaming 4K content.
- Regularly check for system updates in the settings menu to ensure you have the latest features and security patches.
- If you experience slow performance, try clearing the cache of frequently used apps or restarting the device.
- Utilize the voice remote for quick searches and navigation to enhance your user experience.
Troubleshooting
| Problem | Possible Solution |
|---|---|
| No Power | Ensure the power adapter is securely connected to the device and a working power outlet. Try a different outlet. |
| No Display on TV | Check HDMI cable connections. Ensure your TV is set to the correct HDMI input source. Try a different HDMI port or cable. Restart the TV Box and TV. |
| No Sound | Check TV volume and mute settings. Verify audio output settings on the TV Box (Settings > Display & Sound > Sound). Ensure your audio system (if any) is correctly connected and powered on. |
| Wi-Fi Connection Issues | Check if your router is working. Restart your router and the TV Box. Re-enter the Wi-Fi password in Settings > Network & Internet. Ensure the TV Box is within range of your Wi-Fi signal. |
| Remote Control Not Responding | Replace the batteries in the remote control. Ensure there are no obstructions between the remote and the TV Box. For Bluetooth remotes, try re-pairing it in Settings > Remotes & Accessories. |
| Apps Crashing or Freezing | Force close the app (Settings > Apps > [App Name] > Force Stop). Clear the app's cache (Settings > Apps > [App Name] > Clear Cache). Restart the TV Box. |
Maintenance
- Cleaning: Use a soft, dry cloth to clean the exterior of the TV box. Do not use liquid or aerosol cleaners.
- Ventilation: Ensure the ventilation openings on the device are not blocked to prevent overheating.
- Software Updates: Periodically check for and install system updates to maintain optimal performance and security. Navigate to Settings > Device Preferences > About > System update.
- Storage Management: Regularly clear app caches and uninstall unused applications to free up storage space and improve performance.
Warranty and Support
Your MECOOL KM2 PLUS DELUXE TV Box comes with a standard manufacturer's warranty. For detailed warranty information, technical support, or service inquiries, please refer to the official MECOOL website or contact your retailer. Keep your proof of purchase for warranty claims.
