1. Introduction
Before using your SwanScout 712SM Wireless Charging Station, please read this user manual thoroughly and keep it for future reference. This manual provides important information regarding product overview, safety warnings, specifications, setup, operation, and troubleshooting.
2. Safety Warnings
To ensure safe operation and prevent damage, please observe the following warnings:
- Do not disassemble or modify the internal structure of this product yourself to avoid danger.
- Use this product within the temperature range of 0°C-40°C (32°F-104°F). Avoid high temperatures and humid environments to prevent equipment failure.
- Do not place metallic foreign objects in the wireless charging area.
- Do not dispose of this product in fire, as it may cause the equipment to catch fire or explode.
- This product contains sensitive electronic components, including a battery. It can be damaged, lose functionality, or cause injury if dropped, burned, punctured, or crushed.
- Do not expose this product to high temperatures or heat-generating devices such as heaters, microwave ovens, ovens, etc.
- Do not allow children or pets to swallow this product to avoid injury or other hazards.
- Radio waves generated by this product may interfere with pacemakers, defibrillators, or other medical devices. Maintain a safe distance between your medical device and this product. Consult your physician and medical device manufacturer for specific information. Stop using this product if you suspect interference with your medical device.
- Comply with local regulations for the disposal of this product and its accessories, and support recycling operations.
3. Product Overview
The SwanScout 712SM is a 3-in-1 magnetic wireless charging stand designed for Samsung devices, offering simultaneous charging for your smartphone, smartwatch, and earbuds. It features strong magnetic alignment for efficient charging and a sleek, minimalist design.
Key Features:
- 3-in-1 Simultaneous Charging: Charge your Samsung phone, Galaxy Watch, and Galaxy Buds all at once.
- Strong Magnetic Alignment: Equipped with N52 grade neodymium magnets for instant and secure attachment, ensuring optimal charging efficiency.
- Fast Charging: Dedicated 3W high-speed charging for Galaxy Watch and up to 15W for compatible phones.
- Multi-Protection: Built-in safeguards against overvoltage, undervoltage, over temperature, static, overload, foreign objects, overcurrent, and ensures efficient heat dissipation.
- Elegant Design: A sleek, minimalist design that complements any home or office decor.
Product Diagram
The SwanScout 712SM Wireless Charging Station consists of the following main components:
- Charging area for phone: The magnetic pad where smartphones are placed for wireless charging.
- Charging area for watch: The dedicated circular pad for smartwatch charging.
- Charging area for earbuds charging case: The base area for wireless earbud case charging.
- USB-C input port: Located at the back of the base for power connection.
- Phone charging indicator: An LED light indicating the charging status of the phone.
- Earbuds charging case charging indicator: An LED light indicating the charging status of the earbuds.
4. Specifications
| Feature | Detail |
|---|---|
| Type | Charging Stand, Charging Station |
| Input | 9V-2A, 9V-3A |
| Phone Output | 15W (Max) |
| Watch Output | 3W (Max) |
| Earbuds Output | 5W (Max) |
| Max. Output Power | 15W |
| Connector Type | Type C |
| Certification | RoHs, RoHS, CE, KC |
| Mounting Type | Tabletop Mount |
5. Compatibility
The SwanScout 712SM Wireless Charging Station is compatible with a wide range of devices. Please refer to the detailed list below:
Compatible Devices:
- For Samsung Phones (Requires a Magnetic Case):
- Samsung S25 Ultra/S25+/S25, S24 Ultra/S24+/S24, S23 Ultra/S23+/S23, S22 Ultra/S22+/S22, S21 FE/S21 Ultra/S21, S20 Ultra/S20, S10, Note 10/Note 9, and more.
- *Note: Not compatible with Galaxy A/M/J/Tab Series and phones without wireless charging.
- For Smartwatches:
- Samsung Galaxy Series: Watch Ultra (2025), Watch8 Classic, Watch8, Watch 7, Watch 6 Classic/Watch 6, Watch 5 Pro/Watch 5, Watch 4/Watch 4 Classic, Watch 3, Watch Active 2/Active 1.
- Google Pixel Series: Pixel Watch 1.
- *Note: Not compatible with Galaxy Watch 1, Galaxy Gear Series, or other brand watches.
- For Wireless Earbuds:
- Samsung Galaxy Buds 3 Pro / Buds 3 / Buds 2 Pro / Buds 2.
- All Qi wireless charging-compatible earbuds.
Important Note for Phones: Samsung phones do not have built-in MagSafe. To use the magnetic charger, you need a MagSafe-compatible/magnetic case. The phone case thickness should be ≤ 0.2 inches (5 mm).
6. Setup and Operating Instructions
6.1. Setup
- Connect one end of the power cable (Type-C) to the USB-C input port on the charging station.
- Connect the other end of the power cable to a compatible charging adapter (not included, requires a ≥20W adapter for optimal performance).
6.2. Operating Instructions
- Place your smartphone on the magnetic charging area. Ensure it is aligned correctly for efficient charging.
- Place your smartwatch on the dedicated watch charging area.
- Place your wireless earbud case on the earbud charging area.
- Note: To ensure optimal charging efficiency for earbuds, it is recommended to remove any protective case from the earbud charging case before placing it on the charger.
7. Indicator Light Guide
The charging station features indicator lights to provide status feedback:
| Indicator Status | Condition | Description |
|---|---|---|
| On for 1 second | Plugged in | Indicates the device has been connected to power. |
| Off | Standby | No device is charging, or charging is complete. |
| Green light | Charging | A device is actively charging. |
| Green light | Fully charged | The device has reached full charge. |
| Red light flashes | Abnormal objects detected | Indicates a foreign object (e.g., metal) is detected on the charging area, or an error has occurred. Remove the object and re-attempt charging. |
8. User Tips
- For Samsung phones, a MagSafe-compatible or magnetic case is essential for proper magnetic attachment and charging. Ensure your case is ≤ 0.2 inches (5 mm) thick.
- The charger can successfully charge earbuds even in their case, which some official chargers may not support.
- While the stand is primarily plastic, it is designed to be strong enough for daily use. Handle with care when attaching or removing devices.
- If your phone is not magnetically attaching, ensure your case is magnetic-compatible and free of obstructions.
9. Troubleshooting
- Device not charging:
- Ensure the power cable is securely connected to both the charging station and the power adapter.
- Verify that the power adapter meets the recommended specifications (≥20W).
- Check for any metallic foreign objects on the charging area. The indicator light will flash red if detected.
- Ensure your device is placed correctly on its respective charging area and is compatible.
- For phones, confirm you are using a MagSafe-compatible or magnetic case (≤ 0.2 inches / 5 mm thick).
- Slow charging speed:
- Ensure you are using a power adapter with sufficient wattage (≥20W).
- Remove any thick phone or earbud cases that might impede wireless charging efficiency.
- Note that watch charging is rated at 3W, which may be slower than some specific watch chargers.
- Phone overheating during charging:
- Ensure proper ventilation around the charging station.
- Remove any thick or non-breathable phone cases.
- Avoid charging in direct sunlight or hot environments.
- If overheating persists, discontinue use and contact support.
- Phone not attaching magnetically:
- Confirm your phone case is magnetic-compatible. Standard Samsung phones require a magnetic case to utilize the magnetic feature.
- Ensure the case is not too thick (≤ 0.2 inches / 5 mm).
- Power consumption when idle:
- The charger may consume a small amount of power (e.g., 0.5W) even when no device is on it. This is normal for electronic devices in standby mode.
10. Maintenance
- Clean the charging station regularly with a soft, dry cloth.
- Do not use harsh chemicals or abrasive cleaners, as these may damage the surface.
- Keep the device away from liquids and extreme temperatures.
11. FCC and IC Statement
FCC Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Warning:
Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
Note:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: (1) Reorient or relocate the receiving antenna. (2) Increase the separation between the equipment and receiver. (3) Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. (4) Consult the dealer or an experienced radio/TV technician for help.
RSS-Gen Issue 5 March 2019
This device contains licence-exempt transmitter (s)/receiver (s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
RF exposure statement:
The equipment complies with IC Radiation exposure limit set forth for uncontrolled environment. This equipment should be installed and operated With minimum distance 20cm between the radiator and your body.
IC Statement
This device complies with RSS-216 of Industry Canada. Operation is subject to the condition that this device does not cause harmful interference.
12. Warranty and Support
For more product information, please visit: www.swanscout.com
For customer support, please contact: support@swanscout.com
Please retain your purchase receipt for warranty purposes.