MORTAL Q7

Q7 Smart TV Box Android 14 User Manual

Model: Q7

1. Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of your Q7 Smart TV Box. Designed to enhance your home entertainment experience, the Q7 TV Box runs on Android 14, features an Allwinner H313 processor, 8GB RAM, 128GB ROM, Dual-Band WiFi 6, and Bluetooth 5.2, supporting 4K and 8K video decoding. Please read this manual carefully before using the device to ensure proper functionality and safety.

Q7 Smart TV Box and Voice Remote Control

Image: Q7 Smart TV Box with included voice remote control.

2. Safety Instructions

WARNING!

  • Under no circumstances should you attempt to repair the TV BOX yourself, as this will invalidate the warranty.
  • Place the device on a flat, firm, and stable surface. Do not place it on a carpet or rug.
  • Place the device in a well-ventilated location to prevent the accumulation of internal heat.
  • Protect the device from high temperatures, humidity, water, and dust.
  • Do not place any objects near your device that may damage it (e.g., liquid-filled objects or candles).
  • Do not mix old and new batteries, and do not mix alkaline, standard (carbon-zinc), or rechargeable (Ni-Cad, Ni-MH, etc.) batteries.
  • Please use only the accessories provided by the manufacturer to avoid any risks.

3. Package Contents

Please check the box for the following items:

  • 1 x Q7 TV Box
  • 1 x Voice Remote Control
  • 1 x HD Cable
  • 1 x Power Adapter (EU/US/UK/AU Plug, depending on selection)
  • 1 x User's Manual (PDF version available for download: User Manual PDF)
Package contents of Q7 TV Box

Image: Contents of the Q7 TV Box package, including the box, remote, HD cable, power adapter, and user manual.

4. Setup Guide

4.1. Physical Installation

  1. Plug the HD cable into the HD port on your TV.
  2. Plug the power cable into the power adapter.
  3. Connect the infrared receiver (if separate) to the TV Box.
  4. Plug the HD cable, power cable, and infrared receiver into their corresponding ports on the Q7 TV Box.
Port and size diagram of Q7 TV Box

Image: Diagram showing the ports and dimensions of the Q7 TV Box. Ports include Power Supply (1), USB1 (2), Ethernet (3), HD out (4), HD out (5), USB2 (6), and TF card slot (7).

4.2. Remote Control Pairing

The Q7 TV Box comes with a voice-enabled Bluetooth remote control.

  1. For the first pairing, ensure the remote control is within 1 meter of the TV Box.
  2. Install batteries into the remote control.
  3. Press the voice key (microphone icon) on the remote control. The red light on the remote will flicker rapidly.
  4. Wait a few seconds for the pairing to complete.
  5. For subsequent reconnections, press any button on the remote control to re-establish the Bluetooth connection.
Bluetooth voice controller button functions and pairing instructions

Image: Diagram illustrating the buttons on the BT voice controller and instructions for Bluetooth pairing and multi-screen interaction.

4.3. Network Connection (Wi-Fi)

  1. From the main screen, navigate to Settings.
  2. Select Network & Internet.
  3. Choose Wi-Fi to turn on the Wi-Fi function.
  4. Select your desired Wi-Fi network from the list.
  5. Enter the password for your network and select Connect to network.
  6. Once connected, you can use the TV Box normally.

Alternatively, if your TV Box has a LAN port, you can connect it directly to your router via an Ethernet cable for a wired network connection.

5. Operating Instructions

5.1. Multi-screen Interconnection

The Q7 TV Box supports multi-screen sharing, allowing you to cast content from your mobile phone, tablets, or other devices to your TV.

  1. Ensure your TV Box is successfully connected to a network (wired or Wi-Fi).
  2. Ensure your mobile device (smartphone, tablet) is connected to the same network as the TV Box.
  3. Use compatible casting applications (e.g., Airplay, DLNA, Miracast) on your mobile device to share videos and photos to the big screen.
Multi-screen sharing feature demonstration

Image: A visual representation of the multi-screen sharing feature, showing a tablet casting content to a TV via the TV Box.

5.2. Application Management

The Q7 TV Box runs on Android TV OS 14.0, providing access to a wide range of applications.

  • Switching Applications: Click on the "Apps" section on the home screen to view installed applications. Click any program icon to switch between applications.
  • Installing Applications:
    1. Download the desired application's APK file to a USB flash drive from your computer.
    2. Connect the USB flash drive to a USB port on the TV Box.
    3. Navigate to "File Browser" in the applications menu.
    4. Select the inserted USB device.
    5. Locate the downloaded APK file and click to install. A "Device is being installed" message will appear.
    6. Once installation is complete, the application icon will be displayed in the applications menu.
Android TV OS 14.0 interface

Image: Screenshot of the Android TV OS 14.0 interface, showing various installed apps and the Google Play Store.

5.3. Voice Control

The included voice remote control allows for intuitive and efficient operation.

  • Press the voice button on the remote control to activate voice commands.
  • You can use complex commands such as searching for specific movies, adjusting volume, or opening/closing applications.
  • Examples: "I want to watch football", "Go to YouTube", "What's the weather today?", "Hey Google!", "Return to homepage".
Smarter voice control feature demonstration

Image: Demonstration of the voice control feature with example commands for the Q7 TV Box remote.

6. Specifications

FeatureDescription
ModelQ7
CPUAllwinner H313 Quad-core Cortex-A53
GPUMali-G31 MP2
Operating SystemAndroid 14.0
Memory (SDRAM)8GB DDR3
Internal Storage (FLASH)128GB eMMC
Wi-FiDual-Band WiFi 6 (802.11 a/b/g/ac)
BluetoothBluetooth 5.2
Ethernet100M LAN
Video OutputHDMI-Compatible 2.0 (Max Output 4K @ 60 Hz)
Video DecodingH.265 HEVC MP-10@L5.1 up to 8K@60fps, H.264 AVC HP@L5.1 up to 4Kx2K@30fps, MPEG-4 ASP@L5 up to 1080P@60fps, etc.
Audio SupportDolby Digital, DTS, DTS:X, Dolby TrueHD
USB Ports2x USB 2.0
Power SupplyDC 5V/2A (USB 5-20V DC Voltage range)
Weight0.35kg
Supported Internet ServicesPrime video, NETFLIX, Google TV, Hulu, YouTube, Free Sat/Free View, Explore 3D
CertificationsCE, FCC, RoHS
Allwinner H313 processor diagram

Image: Close-up diagram of the Allwinner H313 Quad-core Cortex-A53 processor with Mali-G31 MP2 GPU.

WiFi 6 technology comparison

Image: Comparison showing the speed advantage of WiFi 6 over WiFi 5, highlighting LAN 100M, BT5.2+, and 802.11 a/b/g/ac support.

7. Troubleshooting

  1. No display after power on?
    Confirm your device is connected to the TV correctly and that your TV is set to the correct HD Input.
  2. TV has images but no sound?
    Make sure your TV is not muted and the volume is not too low.
  3. Failed to connect to the network?
    Ensure the Ethernet cable is properly connected (if using wired). If using Wi-Fi, make sure Wi-Fi is enabled on the TV Box and that it has a strong enough signal from your router.
  4. Remote control failure?
    • Replace the remote control batteries with new ones, ensuring correct polarity.
    • Make sure the remote control is within range of the TV Box.
    • Go to the Settings menu to unpair and re-pair the remote control.
  5. Device freezes or restarts unexpectedly?
    Ensure the device is placed in a well-ventilated area to prevent overheating. If issues persist, consider performing a factory reset (see User Tips).

8. User Tips

  • Verify Specifications: Some users have reported discrepancies between advertised RAM/ROM (e.g., 8GB RAM / 128GB ROM) and actual hardware (e.g., 1.5GB RAM). It is advisable to verify the device's specifications upon receipt if this is a critical factor for your usage.
  • Factory Reset: If your device experiences frequent freezing, restarting, or other software issues, a factory reset can often resolve these problems. Consult the 'Settings' menu for the factory reset option.
  • VPN Compatibility: The Android operating system generally supports VPN installations. You can typically download VPN apps from the Google Play Store or sideload APKs.
  • Streaming Services: The device supports popular streaming services like Prime Video, Netflix, Google TV, Hulu, and YouTube. Compatibility with other specific services like Disney Plus, HBO, or Movistar may vary and depend on app availability in the Google Play Store for Android TV.
  • Language Support: Check the 'Language' settings under 'Device Preferences' to see if your preferred language (e.g., Ukrainian) is available in the menu.

9. Warranty and Support

For warranty information and technical support, please refer to the documentation provided at the time of purchase or contact your retailer. Keep your proof of purchase for any warranty claims.

10. Product Video

Video: A demonstration of the Android TV user interface and features on the Q7 Smart TV Box.

© 2025 MORTAL. All rights reserved.

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