1. Product Overview
The HESSWAY BVRF-C001 VRF/VRV Thermostat is an intelligent remote controller designed for modern air conditioning systems. Featuring an LED display and Zigbee connectivity, it offers multi-modal control via app, voice, and touch. It is compatible with 99% of air conditioning brands and supports various working modes including cooling, heating, ventilation, and dehumidification. The thermostat is part of the "Gem" series, designed for seamless integration and aesthetic appeal, replacing original panels while maintaining a premium wall finish.
Figure 1: HESSWAY VRF/VRV Thermostat (Black Panel)
2. Specifications
| Attribute | Value |
|---|---|
| Brand Name | HESSWAY |
| Model Number | BVRF-C001 |
| Origin | Mainland China |
| Certification | CE, FCC, RoHS |
| Power supply | X,Y(DC12V) |
| Interface light | LED |
| Temperature setting point | 16-32°C |
| Working mode | Cooling/heating/ventilation/dehumidification |
| Connecting terminal | A1,B1,X,Y,P1,P2 |
| Sensor | NTC3950, 10K |
| Power off memory | Support saving settings data |
| Support air conditioning brands | 99% brands |
Dimensions and Weight
- Length: 10 cm
- Width: 10 cm
- Height: 8 cm
- Weight: 0.43 kg
3. Installation and Setup
Proper installation is crucial for the optimal performance of your HESSWAY VRF/VRV Thermostat. It is recommended that installation be performed by a qualified technician.
3.1 Wiring Diagram
The thermostat supports various power supply options (12V, 24V, 110V) and requires specific wiring connections. Refer to the detailed wiring diagrams below for your specific model. Ensure power is disconnected before attempting any wiring.
Figure 2: Thermostat Rear View with Terminal Labels
Figure 3: Comprehensive Wiring Diagrams for 12V, 24V, and 110V Models
Connecting Terminals: A1, B1, X, Y, P1, P2. Please match these to your VRF/VRV system's corresponding terminals.
3.2 Gateway Connection (for Smart Control)
To enable smart control features via the mobile app and voice assistants, you need to connect the thermostat to a Zigbee gateway. The gateway acts as a bridge between your thermostat and your home network.
- Download and open the "Smart Life" app from your device's app store (Apple Store or App Store).
- For first-time users, register an account. Existing users can log in.
- Ensure your phone's Bluetooth and Wi-Fi are enabled.
- Take out the Zigbee gateway. Long press the reset button on the gateway until the red light flashes and the blue light stays on.
- In the "Smart Life" app, click the "+" sign in the upper right corner to add a new device. Select the gateway category.
- Follow the on-screen prompts to select and connect your gateway.
- Once connected, the app will confirm "Connection completed".
3.3 Thermostat Connection to Gateway
After successfully connecting the gateway, you can add your thermostat to the smart system:
- Power on the thermostat.
- Turn off the thermostat screen (if on).
- Long press the 'down' arrow button on the thermostat until the device's Wi-Fi icon flashes. This puts the thermostat into pairing mode.
- In the "Smart Life" app, click on the connected gateway.
- Select "Add subdevice" and search for temperature controller devices.
- The app will discover and add the VRF-Thermostat.
- Once added, you can control the thermostat via the app.
Video 1: VRF-C001-ZB Intelligent Temperature Controller Operating Instructions (Key operation, gateway connection, and thermostat connection)
4. Operating Instructions
4.1 Manual Key Operation
- Power On/Off: Press the "O" key (center bottom button).
- Switch Modes: Press the first key in the bottom left corner to cycle through cooling, heating, ventilation, and dehumidification modes.
- Adjust Temperature: Use the up (^) and down (v) arrow keys to adjust the set temperature (range: 16-32°C).
- Child Lock: To unlock, press and hold the up (^) and down (v) keys simultaneously. To close the child lock, press and hold them again. A lock icon will appear/disappear on the display.
- Advanced Options: When the screen is turned off, long press the mode and wind speed keys simultaneously to enter advanced options. Use the mode key to switch between options and the up/down keys to adjust values. Press "O" to confirm and exit.
4.2 Smart App Control
Once connected to the "Smart Life" app, you can control your thermostat remotely:
- Adjust temperature settings.
- Select working modes (cooling, heating, ventilation, dehumidification).
- Activate/deactivate child lock.
- Set schedules and auto-scenarios.
- Monitor current temperature.
Figure 4: Thermostat with Smart Life App Interface
4.3 Voice Control
The thermostat is compatible with Amazon Alexa and Google Home (smart speaker or hub required). Once integrated, you can use voice commands to control your thermostat, for example:
- "Alexa, set the thermostat to 22 degrees."
- "Hey Google, turn on the heating."
- "Alexa, what is the current temperature?"
Figure 5: Multi-Modal Control Options
5. Maintenance
To ensure the longevity and optimal performance of your thermostat, follow these simple maintenance guidelines:
- Cleaning: Gently wipe the screen and casing with a soft, dry cloth. Avoid using abrasive cleaners, solvents, or chemical sprays, as these can damage the display or finish.
- Dust Removal: Periodically remove any dust accumulation around the thermostat vents to ensure proper temperature sensing.
- Software Updates: Keep the "Smart Life" app updated to the latest version to benefit from new features and security enhancements. Firmware updates for the thermostat may also be available through the app.
- Power Off Memory: The device supports saving settings data, so your configurations will be retained even after a power outage.
6. Troubleshooting
If you encounter issues with your HESSWAY VRF/VRV Thermostat, please refer to the following common troubleshooting steps:
| Problem | Possible Cause | Solution |
|---|---|---|
| Thermostat not powering on. | No power supply or incorrect wiring. | Check the power connection to the thermostat. Ensure wiring is correct according to the diagram. Consult a qualified electrician if unsure. |
| Cannot connect to the Smart Life app. | Gateway not connected or thermostat not in pairing mode. Incorrect Wi-Fi/Bluetooth settings. | Ensure the Zigbee gateway is properly connected and its lights indicate readiness. Put the thermostat into pairing mode (long press 'down' arrow until Wi-Fi icon flashes). Verify phone's Wi-Fi and Bluetooth are on. |
| Temperature readings seem inaccurate. | Sensor obstruction or placement. | Ensure the thermostat is not exposed to direct sunlight, drafts, or heat sources. Check for any obstructions around the sensor. Advanced options may allow for temperature calibration (refer to manual for specific steps). |
| Thermostat unresponsive to touch. | Child lock activated. | Deactivate the child lock by pressing and holding the up (^) and down (v) keys simultaneously until the lock icon disappears. |
| Voice control not working. | Smart speaker/hub not connected or integrated. | Ensure your smart speaker (Amazon Alexa, Google Home) is properly set up and linked to your Smart Life account. Verify internet connectivity. |
7. User Tips
- Optimal Placement: Install the thermostat on an interior wall, away from direct sunlight, windows, and heat-generating appliances to ensure accurate temperature readings.
- Energy Saving: Utilize the scheduling features in the Smart Life app to program temperature adjustments based on your daily routine, reducing energy consumption when you're away or asleep.
- Child Lock Feature: Make use of the child lock function to prevent accidental changes to settings, especially in households with young children.
- Smart Home Integration: Explore the full potential of your thermostat by integrating it with other smart home devices through the Smart Life app and compatible voice assistants for a truly automated climate control experience.
8. Warranty and Support
For any technical assistance, warranty claims, or further inquiries, please contact HESSWAY customer support through your purchase platform or the official HESSWAY website. Please have your model number (BVRF-C001) and purchase details ready when contacting support.