Metz MQF7500Z QLED Pro Google TV Instruction Manual

1. Important Safety Instructions

Please read all instructions before operating the appliance. Keep these instructions for future reference.

• Read all safety and operating instructions.
• Keep these instructions for future reference.
• Heed all warnings on the appliance and in the operating instructions.
• Follow all operating and usage instructions.
• Do not use this apparatus near water or in humid environments.
• Clean only with a dry cloth.
• Do not block ventilation openings. Install according to the manufacturer's instructions.
• Do not install near heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
• Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
• Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
• Only use attachments/accessories specified by the manufacturer.
• Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart or rack is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
• Unplug this apparatus during lightning storms or when unused for long periods of time.
• Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
• CAUTION: These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so.
• Do not install this equipment in a confined or built-in space such as a book case or similar unit, and maintain good ventilation conditions in an open space. The ventilation should not be impeded by covering the ventilation openings with items such as newspaper, table-cloths, curtains, etc.
• Refer to the information on the exterior rear enclosure for electrical and safety information before installing or operating the apparatus.
• To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.
• The apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the apparatus. Do not use the apparatus near dusty places.
• Terminals marked with the "⑂" symbol may be of sufficient magnitude to constitute a risk of electric shock. The external wiring connected to the terminals requires installation by an instructed person.
• To prevent injury, this apparatus must be securely attached to the table/wall in accordance with the installation instructions.

For a detailed user manual, please refer to the official PDF document: Metz MQF7500Z User Manual (PDF)

2. Unpacking and Installation

Standard Accessories

The following items are included in the package:

• Batteries (x2)
• Remote Control
• Power Cable
• Warranty Card
• Quick Start Guide (this document)
• Support Stand
• Support Screws (x4)
• Base Support (x2)
• Base Screws (x4)
• Wall Mount Column (x8) (Only for 65" models)

Note: Illustrations in this guide are for reference only. Avoid pressing the screen to prevent damage. Two or more people are needed to safely handle large TVs to prevent damage or injury.

Stand Installation

1. Assemble the support bases and the support stand by tightening the four support screws.
2. Carefully remove the TV and place it face down on a stable, flat table covered with a soft cloth or cushion. Align and insert the assembled support (bases and support stand) into the holes on the bottom of the TV.
3. Secure the support to the TV by tightening four base screws. The support design may vary by region or model.

Image: Metz QLED TV with stand, illustrating the assembled product.

Wall Mounting

An optional wall mount can be used with your TV. Consult your local dealer for recommended wall mounts. Carefully attach the wall mount bracket to the rear of the TV. Install the wall mount bracket on a solid wall perpendicular to the floor. If you are attaching the TV to other building materials, contact qualified personnel for wall mount installation. Detailed instructions will be included with the wall mount. Use a wall mount bracket where the device is adequately secured to the wall with sufficient space to allow connectivity to external devices.

• To prevent product damage or personal injury, ensure the TV screen is maintained vertically or tilted up or down within the 0° ~ 5° angle range when wall mounting.
• If the screen needs to be tilted downwards beyond the 0° ~ 5° range, you can purchase auxiliary accessories from your local dealer to mount the TV safely. Otherwise, it will not be covered by warranty, and the user will be responsible for all consequences.
• Disconnect power before moving or installing the TV to avoid electric shock.
• Remove the base before installing the TV on a wall mount by reversing the base assembly.
• If you install the TV on the ceiling or in an inclined position, it could fall and cause serious personal injury. Use only an authorized wall mount and contact your local dealer or qualified personnel. Otherwise, it will not be covered by warranty.
• Do not overtighten screws as this may damage the TV and void your warranty.

Wall Mount Screw Specifications

Note: Eight spacers for wall mounting (supplied with the TV) should be used with the four wall mounting screws to keep the mounting brackets higher than the rear cabinet.

3. Connecting Peripherals (Terminals)

Note: Images are for reference only. External equipment and cables shown are not supplied with the TV. Some terminals may differ by region or model; refer to your actual TV. Always disconnect the TV power cable before connecting external devices to prevent damage or injury.

AV IN

Receives audio and video signals from external AV devices.

ANTENNA IN

Connect a coaxial cable to receive signals from an antenna, cable, or satellite.

USB

USB port for connecting USB devices.

HDMI

Receives HD input signals from external HDMI devices.

DIGITAL AUDIO OUT

Use an optical cable to transmit audio signals from your TV to a compatible digital audio receiver.

LAN

Network port for wired internet connection.

HEADPHONES

Sends TV audio to connected headphones. The speakers will be muted when headphones are connected.

CI (Common Interface)

CI card slot. To reduce fire risk, the CI port must be covered by the plastic cover when not in use. Before using the CI port, ensure the connected equipment's fire enclosure is made of non-combustible material or UL94 V-0 rated materials. After using the CI port, cover it with the plastic cover. Keep the plastic cover in good condition for future use. If you lose the plastic cover, contact your local dealer for a replacement.

4. Remote Control

Note: The image, buttons, and functions of the remote control may vary by region or model. You can press the MIC button to quickly pair the Bluetooth remote control with your TV. Due to software improvements or updates, remote control functions are subject to change without notice. Refer to your actual TV.

Remote Control Functions

1. POWER (⑂): Turns the TV on or off.
   • In operating state: Briefly press to put the TV in quick start mode.
   • Press and hold to put the TV in standby mode.
   • In quick start mode (saves less energy): Press POWER to turn on the TV faster.
   • In standby mode (saves more energy): Press POWER to turn on the TV in standard mode.
2. Number Buttons (0-9): Select channel directly or enter a number.
3. INFO: Access the INFO interface.
4. AD: Accessibility functions settings, such as Audio Description.
5. SOURCE (⑂): Access the input source menu.
6. FAV: Access the favorite channel list.
7. TEXT: Access or exit the teletext menu.
8. MIC (⑂): Start using the near-field voice function.
   • Briefly press the MIC button to activate the voice assistant.
   • Press and hold the MIC button to start receiving voice commands. Release the MIC button after speaking to execute the voice function.
9. ACCOUNT (⑂): Log in with your Google account to enjoy your favorite entertainment.
10. Control Panel (⑂): Access your Google TV control panel.
11. UP/DOWN/LEFT/RIGHT: Navigate menus to select desired content, or press UP/DOWN to change channels.
12. OK: Confirm, enter, or execute the selected item, or access the channel list.
13. BACK (⑂): Return to the previous level, or exit the current screen.
14. GUIDE (⑂): Function may vary by region/model.
    • Function 1: Access the top menu of the Google Live TVX app (region dependent).
    • Function 2: Switch to TV mode or access the Electronic Program Guide (EPG) in DTV mode.
15. HOME (⑂): Access the home screen.
16. Volume Up/Down (VOL +/-): Adjust sound volume.
17. EXIT: Exit current operation.
18. Fast Rewind (⑂): Quickly rewind media playback.
19. MUTE (⑂): Mute or restore TV sound.
20. Fast Forward (⑂): Quickly fast forward media playback.
21. Color Buttons (RED/GREEN/YELLOW/BLUE): Execute specific alert functions.
22. Shortcut Button (⑂): Briefly press to start or configure the shortcut function. Press and hold to configure the shortcut function.
23. App Buttons: Quickly access specific applications.

Remote Control Battery Installation

Insert two AAA size batteries into the remote control battery compartment, ensuring to match the polarity markings inside the compartment.

Remote Control Battery Precautions

Improper battery use may cause leakage. Follow these methods and use carefully:

• Observe battery polarity to avoid short circuits.
• When battery voltage is insufficient, affecting range, replace with new batteries. Remove batteries from the remote control if not used for a long time.
• Do not mix different types of batteries (e.g., manganese and alkaline).
• Do not throw batteries into fire, charge, or disassemble them.
• Dispose of batteries according to relevant environmental protection regulations.
• WARNING: Batteries (battery pack or installed batteries) shall not be exposed to excessive heat such as sunshine, fire or the like.
• WARNING: A battery shall not be exposed to extremely low air pressure that may result in an explosion or the leakage of flammable liquid or gas.

5. Basic Operation

Electronic Manual

Operating instructions are built into your TV and can be viewed on screen. To learn more about your TV's features, access the e-Manual as described below. The electronic manual may not be available depending on your region or model.

1. Press the HOME button to access the home page.
2. Press UP/DOWN/LEFT/RIGHT and the OK button to select and enter "Electronic Manual" in the application list.

TV Control Button

• In standby mode: Press the TV control button to turn on the TV.
• In operating state: Briefly press the TV control button to open the virtual keyboard menu. In the menu, briefly press the TV control button to move the cursor and select the desired item, then long press the TV control button to enter or execute the selected item.

Note: The "Find my remote" option in the virtual keyboard menu is only available if the Bluetooth remote control has an audible alert on the back and is correctly paired with the TV. The "Channel -/+" option may not appear in the virtual keyboard menu in specific interfaces, such as the home screen.

Flicker-Free Display

Screen flicker can cause eye fatigue, tiredness, and headaches after prolonged viewing. With the "flicker-free" technology offered by this product, you will enjoy a comfortable viewing experience. There are no visible or invisible flickers within the 0 ~ 3000 Hz frequency range, which can be certified when the central luminance is set to any luminance.

Note: Flicker-free technology may not be supported depending on the region or model.

Eye Protection Function (EyeCare 5.0)

Prolonged exposure to blue light can damage your eyesight. This TV can protect your eyes by filtering blue light. To enable this, select the Panel → Image → Advanced Settings → View Protection Mode button.

Image: Eye Care feature highlighting low blue light and flicker-free display for reduced eye fatigue.

Note:

1. Do not watch TV for too long; take a break every half hour. Looking at a greater distance will help your eyes rest well.
2. Exercise your eyes regularly, which can improve blood circulation, relieve asthenopia, and prevent myopia.
3. The eye protection function is only available for some models.

6. Troubleshooting

Before calling for technical service, check the following table for possible causes of the problem and some solutions.

General Problems / Solution

• Remote control does not work
  • Change the batteries.
  • Check if the batteries are installed correctly.
  • Check if the main power is connected.
  • Check for any obstructions between the remote sensor and the remote control.
• Poor signal
  • Usually, this is caused by interference from electronic equipment or radio interference sources.

Image and Sound / Solution

• No image, no sound
  • Check the signal source.
  • Connect another electrical device to the power outlet to ensure it is working or active.
  • Check if the power plug is in good contact with the power outlet.
• Normal image, no sound
  • If there is no sound, check if it is muted or increase the sound volume.
  • Open the sound menu and adjust "Balance".
• Abnormal image
  • For missing colors or poor image quality, you can:
    1. Adjust the color option in the menu settings.
    2. Keep the TV at a sufficient distance from other electronic products.
    3. Try another channel.
  • Poor TV signal (shows mosaics or snow):
    1. Check the signal cable and adjust the antenna.
    2. Perform fine-tuning on the channel.
    3. Try another channel.

Media Player / Solution

• Message "This file is invalid" / "Audio not supported", or video is normal but audio is abnormal, or audio is normal but video is abnormal.
  • The media file may be corrupted. Check if the file can be played on a PC.
  • Check if the video and audio codecs are compatible.

Network / Solution

• Network failure
  • Check if the router is working properly.
  • Ensure the TV is correctly connected to the router.

Browser / Solution

• Web page cannot be fully displayed
  • Some third-party extensions of the current web page may not be supported; close the current web page.
• Browser is forced to close
  • The current web page may contain too much content, causing insufficient memory and the browser to close.

7. User Tips

Based on common user inquiries, here are some tips for optimizing your experience with the Metz MQF7500Z QLED Pro Google TV:

• Verify Screen Size: When purchasing or setting up, always double-check the specific screen size (e.g., 43", 50", 55", 65") of your model to ensure it meets your requirements. This information is crucial for proper installation and viewing distance.
• Explore Google TV Features: The TV comes with Google TV, offering a vast array of apps and content. Take time to explore the interface, customize your home screen, and utilize voice control for easier navigation and content discovery.
• Optimize for Gaming: For gamers, leverage the 120Hz Turbo Motion and MEMC features to reduce blur and input lag. Ensure your gaming console is connected via an HDMI 2.1 port for the best performance.
• Eye Care Settings: To reduce eye strain during long viewing sessions, activate the Eye Protection Mode found under Panel → Image → Advanced Settings. Remember to take regular breaks and maintain an appropriate viewing distance.
• Audio Customization: With Dolby Atmos and dbx-tv audio, experiment with sound settings to find the optimal audio profile for different content types (movies, music, games) to fully immerse yourself in the sound experience.

8. Specifications

Note: Some specifications may differ by region or model; refer to your actual TV as standard. Figures in this document are for reference only. Due to software improvements or updates, functions are subject to change without notice. In a dry environment due to static electricity, the product may restart and return to the main OSD interface, USB player interface, or previous source mode. This is normal; continue operating the TV as desired.

9. Radio Module Specification

Note: The device must be positioned or operated at least 20 cm from the user. Due to different sales regions, the wireless module may have different configurations, which will not exceed the maximum configuration described in this manual. Restrictions or requirements in the following countries: indoor use only within 5150-5350 MHz.

Wireless LAN (WLAN)

Bluetooth

Declaration of Conformity: Metz Consumer Electronics GmbH declares that the radio equipment type [MQF75* Series] complies with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at www.metzblue.com.

10. Licenses

• Google TV: Google TV is the name of the software experience for this device and a trademark of Google LLC. Google, YouTube, Google Cast, and other related marks are trademarks of Google LLC.
• HDMI: The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade Dress, and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
• Dolby Vision Atmos: Dolby, Dolby Vision, Dolby Atmos, and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation. Manufactured under license from Dolby Laboratories. Confidential unpublished works. Copyright © 2012-2024 Dolby Laboratories. All rights reserved.
• HDR10+: The HDR10+ logo is a trademark of HDR10+ Technologies, LLC.

11. Warranty and Support

For warranty information and support, please refer to the warranty card included with your product or visit the official Metz website. Keep your purchase receipt as proof of purchase for any warranty claims.