ACECONN Diamond Pro Android TV Box User Manual

1. Introduction

Welcome to the ACECONN Diamond Pro Android TV Box user manual. This guide provides detailed instructions for setting up, operating, and maintaining your new streaming device. The Diamond Pro offers a premium entertainment experience with support for 8K Ultra HD streaming, advanced WiFi6 connectivity, Gigabit Ethernet, and a smart voice-controlled remote. It comes pre-installed with the TVONAIR3 IPTV streaming application, designed for a seamless and feature-rich viewing experience.

ACECONN Diamond Pro TV Box and Remote Control — Figure 1: ACECONN Diamond Pro Android TV Box with included remote control.

2. Package Contents

Please check the box for the following items:

Diamond Pro TV Box ×1
Bluetooth Voice Remote ×1
HDMI Cable ×1
Power Adapter (5V/2A) ×1
User Manual ×1

Contents of the ACECONN Diamond Pro TV Box package — Figure 2: All items included in the Diamond Pro TV Box package.

3. Product Specifications

The ACECONN Diamond Pro TV Box is engineered for high performance and a rich media experience. Key features include:

Max Output: 8K @ 60 Hz
Operating System: Android 11.0
CPU: Amlogic S905X4 Quad-core 64-bit
GPU: ARM G31 MP2, Supports OpenGL ES 3.2 and OpenCL 1.1
Memory: 2 GB DDR4
Internal Storage: 32GB eMMC (Expandable via TF Card Up To 64GB)
Wi-Fi: WiFi6 Dual-Band (802.11ac, 802.11n 2.4GHz/5 GHz, 802.11b/g)
Ethernet: 1000M (Gigabit)
Bluetooth: Yes
Video Output: HDMI-Compatible 2.1
Video Code: H.265/HEVC
HDR Standards: HDR10+
Audio Output: Audio line out
USB Ports: 1x USB 2.0, 1x USB 3.0
Power Source: DC 5V, 2A (Inbox adaptor included)
Remote Control: Included (Bluetooth Voice Remote with Backlight)
Supported Internet Services: BROWSER, Other
IPTV Support: Yes
System Upgrade: Yes (OTA Update)
DRM Support: Widevine L1

Comparison of 4K and 8K streaming quality on a television — Figure 3: Experience smooth and stunning 8K streaming with the Diamond Pro.

WiFi6 Dualband feature for faster and stable streaming — Figure 4: WiFi6 Dualband (2.4G & 5G) delivers faster speed and stable connection.

4. Setup Guide

Follow these steps to set up your ACECONN Diamond Pro TV Box:

Connect to TV: Connect one end of the included HDMI cable to the HDMI port on your Diamond Pro TV Box and the other end to an available HDMI input on your television.
Connect Power: Plug the power adapter into the DC IN port on the TV Box, then plug the adapter into a wall outlet.
Connect to Network (Optional):
- Wired Connection: For optimal performance, connect an Ethernet cable from your router to the Ethernet port on the TV Box.
- Wireless Connection: If using Wi-Fi, the device will prompt you to select your network and enter the password during initial setup.
Power On: The device should power on automatically. If not, press the power button on the remote control.
Initial Setup: Follow the on-screen instructions to complete the initial setup, including language selection, network configuration, and Google account login.
TVONAIR App Setup: The TVONAIR app supports various protocols. You can add server portals/accounts using a shortcut code, QR code, or web page, eliminating manual input. Refer to the TVONAIR app section for more details.

TVONAIR app portal setup screen with QR code — Figure 5: TVONAIR app portal setup screen, showing options to add FC, Portal, or XC via QR code or web link.

5. Operating Instructions

5.1 Remote Control Description

Your Diamond Pro comes with a Bluetooth Voice Remote. Familiarize yourself with its buttons for easy navigation:

Diagram of the remote control buttons and their functions — Figure 6: Detailed layout of the Bluetooth Voice Remote Control.

TV Power On/Off: Powers the TV on or off.
STB Power On/Off: Powers the Set Top Box on or off.
OK key for TV Source: Selects the TV input source.
TV Volume +/-: Adjusts TV volume.
Number Keys (0-9): Direct channel input or numerical entry.
Mouse: Activates/deactivates air mouse function.
Options: Accesses additional options within applications.
Color Keys (Red, Green, Yellow, Blue): Context-sensitive functions within apps.
Info: Displays information about current content.
Guide: Opens the TV Guide.
Up/Down/Left/Right: Navigation buttons.
OK: Confirms selection.
Exit: Exits current menu or application.
Menu: Opens the main menu.
Home: Returns to the Android TV home screen.
Volume +/-: Adjusts device volume.
Page Up/Down, Channel Up/Down: Navigates through pages or channels.
Voice Assistant: Activates voice control.
Hot Keys: Programmable shortcut keys.
Play/Pause: Controls media playback.
Record: Initiates recording.
Setup Favorite: Sets up favorite channels/content.
Search: Opens search function.

5.2 Navigating the Android TV Interface

The Diamond Pro runs on Android 11.0, providing a user-friendly interface. Use the remote's navigation buttons (Up/Down/Left/Right) and the OK button to browse through apps, settings, and content. The Home button will always take you back to the main screen.

Android TV home screen with favorite apps — Figure 7: Android TV Home screen, showing quick access to favorite applications.

5.3 TVONAIR IPTV Streaming App

The TVONAIR app is a powerful platform for IPTV streaming. Its features include:

Clean Platform: Non-ads and clean user interface.
Performance: Fast loading, fast zapping, and fast responding.
Protocol Support: Ministra/Stalker/Xtream/M3U protocols supported.
User Interface: Elegant and friendly UI/UX design suitable for all ages.
Easy Server Setup: Shortcut code, QR code, or web page to add server portals/accounts.
Stalker MAC ID: Allows changing Stalker MAC ID.
Recording: Record any channel at any time.
Program Reminder: Set reminders for programs.
Themes: Multiple themes selectable.
Subtitles: Online subtitles in multiple languages.
EPG Modes: Multi EPG Grid & Single EPG mode switchable.
Time-Shift Features: Catchup (Playback), Timeshift, and Live Pause to watch past Live content.
Picture-in-Picture: Play two channels simultaneously.
Universal Search: Search all content (Live TV/VOD/Series/Radio/Recording/TMDB, etc.).
VOD/Series Search: Search by name or actors.
List Editing: Group & Channel list editable (Pin/Move/Hide/Rename, etc.).
TMDB Integration: TMDB Info for all VOD/Series.
Data Backup: Backup all settings and accounts.
Updates: Regular online OTA updates.

TVONAIR app Video On Demand (VOD) screen — Figure 8: TVONAIR app VOD screen, displaying various movie titles.

5.4 Smart Voice Control

Utilize the voice assistant feature on your remote control for hands-free operation. Simply press the Voice Assistant button and speak your commands to search for content, open apps, or control playback.

Smart Voice Control feature with TV box, remote, and TV screen — Figure 9: Smart Voice Control allows one-click voice operation.

6. Maintenance

Cleaning: Use a soft, dry cloth to clean the device. Do not use liquid cleaners or aerosols.
Software Updates: Ensure your device is connected to the internet to receive automatic OTA (Over-The-Air) software updates. Regular updates improve performance and add new features. You can also manually check for updates in the system settings.
Storage Management: Periodically clear cache from apps to free up storage space and improve performance. You can do this in Android settings under 'Apps'.
Power Cycle: If the device becomes unresponsive, unplug the power adapter, wait 10 seconds, and then plug it back in to restart.

7. Troubleshooting

Problem	Possible Cause	Solution
No power	Power adapter not connected or faulty.	Ensure the power adapter is securely plugged into the device and a working power outlet. Try a different outlet.
No signal on TV	Incorrect HDMI input selected on TV, or HDMI cable loose/faulty.	Check that your TV is set to the correct HDMI input. Ensure the HDMI cable is securely connected at both ends. Try a different HDMI cable or port.
Remote control not working	Low battery, remote not paired, or obstruction.	Replace batteries. Ensure there are no obstructions between the remote and the TV Box. If it's a Bluetooth remote, ensure it's paired (refer to device settings for pairing instructions).
No internet connection	Wi-Fi password incorrect, router issue, or Ethernet cable disconnected.	Check Wi-Fi password in settings. Restart your router and modem. Ensure Ethernet cable is securely connected if using wired.
App crashes or freezes	App cache full, outdated app version, or system overload.	Clear the app's cache and data in Android settings. Update the app from the Google Play Store. Restart the TV Box.

8. User Tips

While no specific user reviews or Q&A were available for this manual, here are some general tips to enhance your experience:

Optimize Network: For 8K streaming, a stable and fast internet connection is crucial. Use the Gigabit Ethernet connection if possible, or ensure your WiFi6 network is optimized for streaming.
Customize Home Screen: Arrange your favorite apps on the Android TV home screen for quick access.
Explore TVONAIR Features: Take advantage of features like program reminders, recording, and Catchup/Timeshift in the TVONAIR app to personalize your viewing.
Voice Commands: Practice using the voice remote for common tasks to save time and effort.

9. Warranty and Support

For warranty information, technical support, or service inquiries, please refer to the documentation provided at the time of purchase or contact your retailer. Keep your proof of purchase for warranty claims.