1. Introduction and Overview
The Proscenic Q8 Max is an advanced robot vacuum and mop combo designed to provide a comprehensive and hands-free cleaning experience. It integrates sweeping, vacuuming, mopping, and automatic dustbin emptying into one device, significantly reducing manual effort. Equipped with Smart 360° LiDAR navigation, it precisely maps your home, allowing for efficient and methodical cleaning. Its powerful 4200Pa suction, combined with intelligent obstacle avoidance and app/voice control, makes it an ideal solution for maintaining a clean home, especially for pet owners.
2. What's in the Box
Carefully unpack all components and ensure you have received the following items:
- Main Body (Robot Vacuum)
- Self-Empty Station
- Dust Bag (2 pcs: 1 in Machine + 1 Extra)
- Cleaning Brush
- User Manual
- Adapter
- HEPA Filter (2 pcs: 1 in Machine + 1 Extra)
- Side Brush (2 pcs: 1 in Machine + 1 Extra)
- Mop (2 pcs: 1 in Machine + 1 Extra)
3. Setup
3.1 Charging the Robot
- Place the Self-Empty Station against a wall in an open area, ensuring there are no obstacles within 1.5 meters in front and 0.5 meters on either side.
- Connect the adapter to the Self-Empty Station and plug it into a power outlet.
- Place the robot vacuum onto the charging contacts of the Self-Empty Station. Ensure the robot is properly aligned and charging. The indicator light on the robot will show charging status.
3.2 App Installation and Pairing
- Download the Proscenic App from your smartphone's app store (iOS or Android).
- Register or log in to your Proscenic account.
- Follow the in-app instructions to add your Q8 Max robot vacuum. This typically involves turning on the robot, connecting to its temporary Wi-Fi network, and then connecting it to your home Wi-Fi.
3.3 Initial Mapping
Before its first cleaning, the robot will perform a quick mapping of your home in approximately 10-15 minutes. Ensure all doors are open and clear any large obstacles to allow for accurate map creation.
4. Operating Instructions
4.1 Starting/Pausing/Stopping Cleaning
- Start: Press the power button on the robot, or use the 'Start Cleaning' option in the Proscenic App.
- Pause: Press the power button once during cleaning, or use the 'Pause' option in the app.
- Stop: Press and hold the power button for a few seconds, or use the 'Stop' option in the app. The robot will return to its charging station.
4.2 Cleaning Modes
The Q8 Max offers multiple cleaning modes to suit different needs:
- Eco Mode: For light cleaning and extended battery life.
- Standard Mode: Default cleaning for everyday dirt.
- Max Mode: Provides maximum suction power for deep cleaning, especially effective on pet hair and stubborn debris.
4.3 Vacuum & Mop 2-in-1 Function
To utilize the mopping function:
- Fill the 2-in-1 Dustbin & Water Tank with clean water. The tank has a capacity of 250ml for water and 350ml for dust.
- Attach a clean mop pad to the robot.
- Select the desired water level (three levels available) via the Proscenic App to customize mopping intensity for different floor types.
4.4 Smart Navigation and Features
- LiDAR Navigation: The robot uses 360° LiDAR to create accurate maps and navigate methodically, avoiding objects day and night.
- Multi-Level Mapping: The app supports creating and storing maps for up to 5 different levels of your home, allowing customized cleaning preferences for each floor and room.
- Zigzag & Matrix Clean: The robot cleans in a zigzag route by default (x1 pass). You can manually select x2 passes in the app for a Matrix Clean to ensure no spots are missed.
- No-Go Zones & Invisible Walls: Use the app to define specific areas the robot should avoid or virtual barriers it should not cross.
- Smart Carpet Boost: The robot automatically increases suction power when it detects carpet, ensuring deeper cleaning. It can climb carpets up to 0.59 inches (15mm).
- Recharge and Resume: If the battery runs low during a cleaning cycle, the robot will automatically return to the dock to recharge and then resume cleaning from where it left off.
4.5 App and Voice Control
- Proscenic App: Customize cleaning schedules, target specific rooms, adjust suction or water levels, designate no-go zones, and more.
- Voice Control: Activate cleaning sessions using voice commands with Amazon Alexa, Google Home, Siri, or IFTTT.
5. Maintenance
Regular maintenance ensures optimal performance and extends the lifespan of your Proscenic Q8 Max.
5.1 Self-Empty Station Dust Bag
- The 2L dust bag in the Self-Empty Station can hold debris for up to 7 weeks, depending on usage.
- Check the dust bag indicator in the app or on the station. Replace the dust bag when full.
5.2 2-in-1 Dustbin & Water Tank
- After each cleaning cycle, empty the dust from the 350ml dustbin and discard any remaining water from the 250ml water tank.
- Rinse the water tank thoroughly with clean water.
5.3 HEPA Filter
- Remove the HEPA filter from the dustbin.
- Tap the filter gently to remove loose dirt. Do not wash the HEPA filter with water.
- Replace the HEPA filter every 3-6 months, or more frequently if you have pets or high usage.
5.4 Side Brushes and Main Brush
- Regularly check side brushes for tangled hair or debris. Use the cleaning brush to remove any tangles.
- Inspect the main brush for tangled hair. Remove the main brush cover and lift out the brush to clean it.
- Replace worn or damaged brushes as needed.
5.5 Mop Pads
- Remove mop pads after each mopping session.
- Wash mop pads by hand or machine wash with mild detergent. Air dry completely before reattaching.
5.6 Sensors and Charging Contacts
- Wipe all sensors (cliff sensors, wall sensors, LiDAR sensor window) and charging contacts on both the robot and the station with a clean, dry cloth.
- Ensure no dust or debris obstructs the sensors for optimal navigation and obstacle avoidance.
6. Troubleshooting
If you encounter issues with your Proscenic Q8 Max, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Robot not charging | Charging contacts are dirty; Power adapter not connected; Robot not properly docked. | Clean charging contacts on both robot and station. Ensure power adapter is securely plugged in. Re-dock the robot manually to ensure proper alignment. |
| Robot gets stuck frequently | Too many obstacles; Robot stuck on cables/rugs; Sensors are dirty. | Clear the cleaning area of loose cables, small objects, and thick rugs. Clean all sensors on the robot. Use No-Go Zones in the app for problematic areas. |
| Poor cleaning performance | Dustbin full; Brushes tangled/worn; Filter clogged; Suction mode too low. | Empty the dustbin. Clean or replace main/side brushes. Clean or replace the HEPA filter. Select a higher suction mode (e.g., Max Mode) via the app. |
| App connectivity issues | Incorrect Wi-Fi password; Router too far; Robot offline. | Ensure correct 2.4GHz Wi-Fi network and password. Move robot closer to router. Restart robot and router. Re-pair the robot with the app if necessary. |
| Robot is unusually noisy | Main brush or side brushes tangled; Debris in wheels; Fan obstruction. | Check and clean the main brush and side brushes. Inspect wheels for trapped debris. Ensure no foreign objects are obstructing the fan intake. |
7. Specifications
| Category | Detail |
|---|---|
| General | |
| Brand | Proscenic |
| Type | Robot Vacuum And Mop |
| Model | Q8 Max |
| Color | Black |
| Performance | |
| Suction Power | 4200Pa |
| Noise Level | ≤ 65dB |
| 2-in-1 Tank Capacity | 350ml (Dust) + 250ml (Water) |
| Battery | 3200mAh |
| Running Time | ≤ 200min |
| Charging Time | ≤ 360min |
| Dimensions & Weight | |
| Product Weight | 2.8kg |
| Package Weight | 7.8kg |
| Product Size (L x W x H) | 320 x 320 x 97mm |
| Package Size (L x W x H) | 400 x 400 x 350mm |
8. User Tips
- Optimize Self-Emptying: While the 2L dust bag can last up to 7 weeks, check it periodically, especially if you have multiple pets or high traffic, to ensure consistent performance.
- Leverage Multi-Level Mapping: If you have a multi-story home, take full advantage of the 5-level map storage feature in the app. This allows for tailored cleaning settings for each floor without re-mapping.
- Pet Hair Management: For homes with pets, utilize the 'Max Mode' suction setting for thorough removal of pet hair and dander. Regular cleaning of the main and side brushes will also prevent hair tangles.
- Define No-Go Zones: Use the 'No-Go Zone' and 'Invisible Wall' features in the app to protect delicate items, pet bowls, or areas with loose cables from the robot.
- Scheduled Cleaning: Set up daily or weekly cleaning schedules through the app to maintain a consistently clean home without manual intervention.
9. Warranty and Support
The Proscenic Q8 Max Robot Vacuum and Mop Combo comes with a standard manufacturer's warranty. For detailed warranty terms, conditions, and duration, please refer to the warranty card included in your product packaging or visit the official Proscenic website.
For technical support, troubleshooting assistance beyond this manual, or to inquire about replacement parts, please contact Proscenic customer service through their official website or the contact information provided in your warranty documentation.
