EDUP EP-RT2960S

EDUP RT2960S AX1800M WiFi 6 Router User Manual

Model: EP-RT2960S | Brand: EDUP

1. Introduction

The EDUP RT2960S AX1800M WiFi 6 Router is a high-performance dual-band wireless router designed to provide fast, stable, and extensive network coverage for your home or small office. Featuring the latest Wi-Fi 6 (802.11ax) technology, gigabit ports, and mesh networking capabilities, it ensures a seamless internet experience for multiple connected devices.

EDUP RT2960S AX1800M WiFi 6 Router
EDUP RT2960S AX1800M WiFi 6 Router

2. Safety Information

  • Place the router in a dry, well-ventilated area away from direct sunlight, heat sources, and moisture.
  • Use only the power adapter provided with the device.
  • Do not open the router casing or attempt to repair it yourself. Refer all servicing to qualified personnel.
  • Keep the device away from children and pets.
  • Ensure proper ventilation around the router to prevent overheating.

3. Package Contents

Please check the package for the following items:

  • EDUP EP-RT2960S AX1800M WiFi 6 Router (x1)
  • Power Adapter (x1)
  • Ethernet Cable (x1)
  • Quick Installation Guide (x1)

4. Product Overview

4.1. Key Features

Router features including Wi-Fi 6, Giga Ports, IPv6, WPA3, MU-MIMO, OFDMA, Dual frequency, Mesh
Powerful Performance Features
  • Wi-Fi 6 (802.11ax) Technology: Next-generation wireless standard for faster speeds and improved efficiency.
  • AX1800M Dual Band: Combined wireless speeds of up to 1800Mbps (2.4GHz and 5GHz).
  • Gigabit Ports: 1 Gigabit WAN port and 3 Gigabit LAN ports for high-speed wired connections.
  • Mesh Networking: Expand signal coverage for a 360° network without dead corners.
  • High Gain Antennas: Four external 5dBi omnidirectional antennas for wider coverage.
  • Dual Core CPU & 256MB Memory: Ensures stable performance for multiple connected devices.
  • WPA3 Security: Enhanced network security.
  • Supports IPv6: Future-proof internet protocol.
  • MU-MIMO & OFDMA: Improves data transmission efficiency in multi-user environments.
  • Network Management: Supports visitor network and device management functions.

4.2. Ports and Indicators

Back of EDUP RT2960S router showing WAN and LAN ports
Rear Panel: WAN and LAN Ports
  • Power Port: Connects to the power adapter.
  • WAN Port (1x Gigabit): Connects to your modem or internet service provider's network.
  • LAN Ports (3x Gigabit): Connects to wired devices such as computers, smart TVs, or gaming consoles.
  • Reset Button: Used to restore factory default settings (usually a small pinhole button).
  • WPS Button: For quick and secure connection of WPS-compatible devices.
  • LED Indicator: Displays the status of the router (e.g., power, internet connection, Wi-Fi activity).

5. Specifications

FeatureSpecification
Model NameEP-RT2960S
Brand NameEDUP
TypeWireless Router
Wireless StandardsWi-Fi 802.11ax (WiFi 6), 802.11ac, 802.11g
Wireless Transmission RateAX1800M (Dual Band)
2.4G Wi-Fi Transmission Rate300 Mbps
Wired Transfer Rate1000Mbps (Gigabit)
Wi-Fi Supported Frequency2.4G & 5G (Dual-Band)
Frequency Range2.4~2.4835GHz; 5.150GHz ~ 5.850GHz
WAN Ports1 x 10/100/1000Mbps RJ45
LAN Ports3 x 10/100/1000Mbps RJ45
Antenna TypeFixed, 4 external 5dBi high gain omnidirectional antennas
CPUDual Core CPU
Memory256MB
Supports WPSYes
Supports WDSNo
Supports MeshYes
SecurityWPA3, Firewall
ApplicationSOHO (Small Office/Home Office)
Recommended UsesHome
CertificationCE, FCC, RoHS
With Modem FunctionNo
Number of USB InterfacesNone
Diagram of dual-core CPU and 256MB memory for stable performance
Dual Core CPU with 256MB Memory

6. Setup Instructions

6.1. Initial Connection

  1. Power On: Connect the power adapter to the router's power port and plug it into an electrical outlet. Wait for the router to power on and the LED indicators to stabilize.
  2. Connect to Modem: Connect one end of the Ethernet cable to the WAN port (usually a different color) on the router and the other end to your modem's LAN port.
  3. Connect Devices (Optional): For wired devices, connect an Ethernet cable from the router's LAN ports to your computer, smart TV, or other network devices.
  4. Connect Wirelessly: On your computer or mobile device, search for available Wi-Fi networks. Select the network name (SSID) printed on the label at the bottom of your router and enter the default Wi-Fi password (also on the label).

6.2. Web Interface Configuration

  1. Access Router: Open a web browser (e.g., Chrome, Firefox) on a device connected to the router (wired or wireless).
  2. Enter IP Address: In the address bar, type the default IP address of the router (commonly 192.168.1.1 or 192.168.0.1). Refer to the router's label or quick installation guide for the exact IP address.
  3. Login: Enter the default username and password (often admin for both, or as specified on the router label).
  4. Follow Setup Wizard: The router's web interface will typically guide you through an initial setup wizard. This includes:
    • Changing the default login password for security.
    • Configuring your internet connection type (e.g., PPPoE, Dynamic IP, Static IP).
    • Setting up your Wi-Fi network name (SSID) and password for both 2.4GHz and 5GHz bands.
  5. Save Settings: After completing the setup, save your changes and reboot the router if prompted.

7. Operating Instructions

7.1. Dual-Band Wi-Fi

The router operates on both 2.4GHz and 5GHz frequencies. The 2.4GHz band offers wider coverage and better penetration through walls, while the 5GHz band provides faster speeds and less interference for devices closer to the router.

7.2. Mesh Networking

The EDUP RT2960S supports Mesh arbitrary networking, allowing you to expand your Wi-Fi coverage seamlessly. By connecting multiple compatible wireless routers, you can create a unified network that eliminates dead zones without complicated wiring. This ensures a 360° network full coverage.

Mesh networking diagram showing expanded Wi-Fi coverage in a home
Mesh Networking for Full Coverage

7.3. Network Management

The router provides various network management functions through its web interface:

  • Visitor Network: Create a separate Wi-Fi network for guests, keeping your main network secure.
  • Device Management: Control access to the internet for specific devices. You can set allowed time periods for internet access, which is useful for parental controls.
  • WPS (Wi-Fi Protected Setup): Press the WPS button on the router and on a WPS-compatible device to quickly establish a secure wireless connection without entering a password.
Icons representing user settings and a clock for network management
Network Management Features

8. Maintenance

  • Firmware Updates: Regularly check the EDUP official website for firmware updates. Updating firmware can improve performance, add new features, and enhance security.
  • Rebooting: If you experience network issues, try rebooting the router by unplugging the power adapter, waiting 10 seconds, and plugging it back in.
  • Cleaning: Keep the router clean and free from dust. Use a soft, dry cloth to wipe the exterior. Do not use liquid cleaners.
  • Placement: Ensure the router is placed in a central location, away from obstructions and other electronic devices that might cause interference, to maximize Wi-Fi coverage.

9. Troubleshooting

9.1. No Internet Access

  • Check if the WAN port cable is securely connected to both the router and the modem.
  • Verify that your modem is working correctly and has an active internet connection.
  • Reboot both the modem and the router.
  • Check the router's web interface for internet connection status and ensure WAN settings are correct.

9.2. Weak Wi-Fi Signal or Dead Zones

  • Relocate the router to a more central position in your home.
  • Ensure the antennas are oriented correctly (usually upright).
  • Minimize physical obstructions (thick walls, metal objects) between the router and your devices.
  • Check for interference from other electronic devices (microwaves, cordless phones).
  • Consider utilizing the Mesh networking feature with additional compatible routers to extend coverage.

9.3. Cannot Access Router's Web Interface

  • Ensure your device is connected to the router's network (wired or wireless).
  • Verify the correct IP address for the router (e.g., 192.168.1.1).
  • Clear your browser's cache or try a different browser.
  • Temporarily disable any firewall or antivirus software on your computer.

9.4. Forgotten Wi-Fi Password or Router Login Password

  • You can find the default Wi-Fi password and login credentials on the label at the bottom of the router.
  • If you changed them and forgot, you will need to perform a factory reset. Press and hold the Reset button for about 10 seconds until the router reboots. This will revert all settings to factory defaults, including Wi-Fi and login passwords.

10. User Tips

  • For optimal performance, place your router in an open area, away from walls and large metal objects.
  • Utilize the 5GHz band for devices that require high bandwidth (e.g., streaming, gaming) and are close to the router. Use the 2.4GHz band for devices further away or those that don't require maximum speed.
  • Regularly change your Wi-Fi password and router login password to strong, unique combinations for enhanced security.
  • Take advantage of the guest network feature to provide internet access to visitors without compromising your main network's security.
  • If you experience slow speeds, try disconnecting unused devices from your network.

11. Warranty and Support

The EDUP RT2960S AX1800M WiFi 6 Router comes with a 1-year warranty from the date of purchase. This warranty covers manufacturing defects and malfunctions under normal use. For technical support, warranty claims, or further assistance, please contact EDUP customer service through their official website or the contact information provided in your purchase documentation.

Warranty and Service information, including 1 year warranty
Warranty and Service Information

For more information about EDUP products and services, please visit the official EDUP website.

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