XIAOMI Smart Camera C300 Dual Camera Version User Manual

1. Introduction

This manual provides instructions for the XIAOMI Smart Camera C300 Dual Camera Version, a sophisticated home security device featuring dual lenses, 360° panoramic view, 3MP resolution, and WiFi 6 connectivity. It includes advanced AI detection capabilities and two-way audio for comprehensive monitoring of your home or business.

2. Setup Guide

Important Note: Region Selection

This product version is for the China region. When adding cameras, please select the Chinese server in the Mijia settings.

Physical Installation

• The camera can be placed on a flat surface or mounted on the ceiling for optimal coverage.
• Connect the power adapter cable into the camera power port. The camera will automatically power on.
• Wait for the indicator light to turn solid yellow and for a voice prompt indicating successful power-on.

App Configuration (Mi Home App)

1. Download and install the Mi Home app on your smartphone.
2. Open the Mi Home app. Navigate to "Profile" -> "Additional settings".
3. In "Language & region", set the "Region" to "Chinese Mainland".
4. On the app's main screen, tap the "+" icon in the upper right corner, then select "Scan" to add a new device.
5. Follow the on-screen instructions to reset the camera if prompted. Press and hold the reset button for approximately 10 seconds until the indicator blinks orange. Then, click "Device Reset" in the app.
6. Select your 2.4GHz Wi-Fi network (5GHz networks are not supported) and enter the password. Ensure the Wi-Fi name only contains alphanumeric characters. Click "Next".
7. Continue following the app prompts until the connection is successful. The indicator light will turn solid blue upon successful connection.

Note: Ensure a smooth network connection during the process. The camera's indicator light should be solid yellow before connection; after successful connection, it will be solid blue.

3. Operating Instructions

Dual Camera System

• The C300 features a dual-camera setup with a 6mm telephoto lens for detailed close-up shots and a 2.8mm short-focus lens for wide-angle, full-scene coverage.
• This allows for simultaneous viewing of both overall scenes and specific details, providing a comprehensive surveillance experience.

360° Panoramic Monitoring

• The PTZ (Pan-Tilt-Zoom) camera offers 360° multi-directional capture, while the fixed camera provides single-directional capture, ensuring comprehensive surveillance.

Dual-Screen Viewing and Playback

• View live footage from both cameras simultaneously on a dual-screen interface within the Mi Home app.
• Access dual-screen playback to review recorded footage from both lenses.
• Tap and hold on the screen to view details on fixed camera footage, and the PTZ camera will rotate and zoom to track important events.

AI Detection Features

• Humanoid Linkage Tracking: The fixed camera detects human motion, and the PTZ camera automatically tracks the movement.
• Local Human Form Detection: Identifies human shapes within the camera's view.
• Local Noise Detection: Alerts you to unusual sounds.
• Virtual Fence: Set up virtual boundaries, and receive notifications when they are crossed.
• AI Face Recognition: Recognizes familiar faces.

Night Vision & Audio

• Full-Color Night Vision: Captures clear, full-color images even in low-light conditions.
• Two-Way Audio: Engage in clear communication with built-in speakers and AI smart noise cancellation.

Privacy Mode

• Enable sleep mode independently for each camera to temporarily disable recording and enhance privacy.

4. Maintenance

• Cleaning: Gently wipe the camera lenses and body with a soft, dry cloth. Avoid using harsh chemicals or abrasive materials that could damage the device.
• Firmware Updates: Regularly check the Mi Home app for firmware updates to ensure optimal performance, security, and access to new features. Always keep your device's software up to date.
• Network Stability: Ensure your Wi-Fi network is stable and strong for uninterrupted monitoring and recording. A weak signal can lead to dropped connections or poor video quality.
• Power Supply: Use only the provided power adapter to prevent damage to the device and ensure safe operation.

5. Troubleshooting

• Camera Not Powering On:
  • Ensure the power adapter is securely connected to both the camera and a working power outlet.
  • Verify the power outlet is functional by testing it with another device.
• Cannot Connect to Mi Home App:
  • Region Setting: Double-check that the Mi Home app region is set to "Chinese Mainland" (Profile > Additional settings > Language & region > Region).
  • Wi-Fi Network: Ensure you are connecting to a 2.4GHz Wi-Fi network. 5GHz networks are not supported.
  • Wi-Fi Password: Verify the Wi-Fi password is correct and contains only alphanumeric characters.
  • Indicator Light: The camera's indicator light should be solid yellow before attempting to connect. If it's not, reset the device.
  • Reset Device: If connection issues persist, press and hold the reset button for approximately 10 seconds until the indicator blinks orange, then try the setup process again.
• Poor Video Quality:
  • Check your Wi-Fi signal strength. A weak signal can affect video streaming quality.
  • Ensure the camera lenses are clean and free from dust or smudges.
• No Audio or Poor Audio Quality:
  • Check the volume settings in the Mi Home app.
  • Ensure there are no obstructions blocking the camera's microphone or speaker.
  • Verify network stability, as poor network conditions can impact audio transmission.

6. Specifications

7. Warranty and Support

For detailed warranty information, technical support, and customer service, please refer to the official XIAOMI website or contact your local authorized retailer. It is recommended to keep your proof of purchase for any warranty claims.