1. Product Overview
The DIFANG V380 Pro is an advanced outdoor PTZ (Pan-Tilt-Zoom) solar-powered security camera designed for comprehensive home security and surveillance. Featuring a unique triple-lens system, it offers extensive coverage and detailed monitoring capabilities. This camera is available in both Wi-Fi and 4G versions to suit various connectivity needs.
Key Features:
- Triple-Lens & Triple-Screen Monitoring: Provides complete 360° coverage with three distinct video feeds simultaneously.
- Solar-Powered & Long Standby: Equipped with an 8W solar panel and an 8000mAh built-in battery for continuous, eco-friendly power.
- High Definition: 8K resolution (12MP total: 4MP Lens + 4MP Lens + 4MP Lens) for clear imaging.
- Flexible Connectivity: Available in 2.4GHz Wi-Fi or 4G LTE versions (note regional band compatibility).
- Smart PTZ Control: Manual 180° pan/tilt for fixed lenses and APP-controlled 355° pan & 90° tilt for the main PTZ lens.
- Advanced Night Vision: Features full-color, infrared, and double-light alert modes for clear visibility in low light up to 20m.
- PIR Human Detection & Auto Tracking: Intelligently detects human targets, sends instant notifications, and tracks movement.
- Two-Way Audio: Built-in microphone and speaker for real-time communication.
- Durable Design: IP66 waterproof and dustproof rating for reliable outdoor performance.
- Multiple Storage Options: Supports up to 128GB TF card local storage and cloud storage (subscription required).
- 10X Digital Zoom: Allows for detailed magnification of monitored areas.
Video: Overview of the DIFANG V380 Pro camera features, including solar power, night vision, panoramic rotation, humanoid tracking, intrusion alarm, and two-way intercom.
2. Package Contents
Please check the package carefully to ensure all items are present and in good condition.
- DIFANG V380 Pro Camera Unit (with 3 lenses)
- Solar Panel
- Solar Panel Holder
- USB Cable (Type-C)
- User's Manual
- Screws Package (2 sets for mounting)
Image: All accessories included in the DIFANG V380 Pro package.
3. Setup Guide
3.1 Powering On and Initial Charge
- Locate the power button on the camera unit and turn it ON.
- Before first use, fully charge the camera's built-in 8000mAh battery for 6-7 hours using the provided USB Type-C cable.
- Connect the solar panel to the camera. Ensure the solar panel is positioned to receive maximum direct sunlight for continuous charging.
Image: Solar charging setup with 8000mAh battery and 8W solar panel.
3.2 App Installation
Download the "V380 Pro" application from your mobile device's app store:
- For Android devices: Search "V380 Pro" on Google Play.
- For iOS devices: Search "V380 Pro" on the iOS APP Store.
3.3 Connectivity Options (Wi-Fi vs. 4G)
The camera comes in two versions: Wi-Fi and 4G. It is crucial to select the correct version for your needs as they are not interchangeable.
- Wi-Fi Version: Connects to your home's 2.4GHz Wi-Fi network. It does NOT support 5GHz Wi-Fi or 4G SIM cards.
- 4G SIM Card Version: Requires a 4G SIM card for internet connection and does NOT support Wi-Fi.
Important Note:
- The 4G version supports LTE frequency bands: B1/B3/B7/B8/B20/B28. This is suitable for most European and Asian countries.
- The 4G version is NOT supported in Japan, USA, Canada, Mexico, Chile, Colombia, Peru, and other American countries. For these regions, please order the Wi-Fi version.
- A single camera cannot support both 4G and Wi-Fi simultaneously.
3.4 Inserting SIM/TF Card (4G Version & Storage)
For the 4G version, or if you plan to use local storage, insert the cards before powering on the camera.
- Locate the SIM card slot (for 4G version) and the TF card slot on the camera unit.
- Carefully insert your 4G SIM card (if applicable) and/or a TF/SD card (up to 128GB, not included) into their respective slots.
- Ensure the cards are correctly seated before closing the protective cover.
Image: Product detail highlighting SIM and TF card slots, power button, and Type-C port.
3.5 Mounting the Camera
The camera is designed for normal or wall-mounted installation. Choose a location that provides optimal surveillance coverage and ensures the solar panel receives sufficient sunlight.
- Select a suitable mounting location (e.g., wall, pole) that offers a clear view of the area you wish to monitor.
- Use the provided screws and solar panel holder to securely attach the solar panel and camera unit.
- Adjust the solar panel's angle to maximize sun exposure throughout the day.
Image: DIFANG V380 Pro camera mounted outdoors, showcasing its solar power and 8K capabilities.
4. Operating Instructions
4.1 Live View and Multi-Screen Monitoring
The V380 Pro app provides a unique triple-screen interface for simultaneous monitoring:
- The app displays three video screens.
- The upper two screens show feeds from the fixed-position cameras.
- The lower screen displays the view from the PTZ camera, which can be controlled remotely.
Image: Three-screen simultaneous preview from the camera, showing views from fixed and PTZ lenses.
4.2 PTZ Control
- Fixed Lenses: The upper left and upper right cameras can be manually adjusted horizontally from 0° to 180° and vertically from 0° to 360° to cover desired areas.
- PTZ Lens: The main PTZ camera supports 355° horizontal rotation (pan) and 90° vertical tilt. You can control its movement remotely through the V380 Pro app.
Image: Three-Lens Rotatable feature, showing manual and APP PTZ control ranges.
4.3 Night Vision Modes
The camera offers three intelligent night vision modes for optimal clarity in low-light conditions:
- Full-Color Mode: Activates white LED lights to provide a colorful vision at night.
- Infrared Mode: Uses IR LEDs for black and white night vision.
- Double-Light Alert Mode: Combines white and IR lights, potentially flashing white lights upon detection for deterrence.
Image: Multiple night vision modes (White Light and Infrared Light) in action.
4.4 PIR Human Detection & Auto Tracking
The camera utilizes PIR (Passive Infrared) human body infrared detection to accurately identify human targets within an 8-meter range. Upon detection, it will:
- Automatically track the detected person.
- Send an immediate alarm notification to your smartphone app.
Image: PIR Human Detection and auto-tracking functionality.
4.5 Two-Way Audio
With a built-in microphone and speaker, the camera supports clear two-way audio communication. You can listen to the environment and speak through the camera to warn intruders or communicate with visitors.
Image: Two-way audio feature for communication.
4.6 Digital Zoom
The camera supports 10X digital zoom. You can use the zoom controls within the mobile app to magnify specific areas of interest in the live feed or recorded footage.
Image: 10X electronic amplification capability.
4.7 Recording and Storage
The camera offers flexible recording and storage options:
- TF Card Storage: Supports local storage on a TF/SD card up to 128GB. Motion-activated recording helps conserve storage space.
- Cloud Storage: A cloud storage service is available for an additional fee, providing off-site backup of your recordings.
Image: Two storage modes: SD card and cloud storage options.
4.8 Multi-User Sharing
You can share access to your camera's live feed and recordings with family members or trusted individuals through the V380 Pro app. The camera supports remote access via Android and iOS mobile phones, as well as computers.
Image: Remote access and multi-user sharing capabilities.
5. Maintenance
5.1 Cleaning
- Regularly wipe the camera lenses and solar panel with a soft, damp cloth to remove dust, dirt, and debris. This ensures optimal image clarity and solar charging efficiency.
- Avoid using harsh chemicals or abrasive materials that could scratch the lenses or panel.
5.2 Battery and Solar Panel Care
- Ensure the solar panel is always positioned to receive maximum direct sunlight. Obstructions like tree branches or dirt can significantly reduce charging effectiveness.
- In prolonged periods of low sunlight or heavy usage, you may need to manually charge the camera via the USB Type-C port to maintain battery levels.
5.3 Firmware Updates
- Check the V380 Pro app periodically for available firmware updates. Keeping your camera's firmware up-to-date ensures optimal performance, security, and access to new features.
- Follow the in-app instructions carefully when performing updates.
6. Troubleshooting
Common Issues and Solutions:
- Q: The camera is not connecting to Wi-Fi.
- A: Ensure you have the Wi-Fi version of the camera. The camera only supports 2.4GHz Wi-Fi networks, not 5GHz. Check your router settings and ensure the camera is within range.
- Q: My 4G camera is not connecting to the internet.
- A: Ensure you have the 4G SIM card version. Verify that a working 4G SIM card is correctly inserted into the camera before powering it on. Check if your region's 4G bands are compatible with the camera (B1/B3/B7/B8/B20/B28). Note that the 4G version does not support Wi-Fi.
- Q: The camera's battery is draining quickly or not charging.
- A: Ensure the solar panel is clean and positioned to receive maximum direct sunlight throughout the day. Check the connection between the solar panel and the camera. In areas with limited sunlight or during heavy usage, consider supplemental charging via the USB Type-C port.
- Q: Motion detection alerts are too frequent or not triggering.
- A: Adjust the PIR human detection sensitivity settings within the V380 Pro app. Reduce sensitivity for fewer false alarms or increase it if detections are being missed.
- Q: Recordings are not saving to the TF card.
- A: Ensure a TF/SD card (up to 128GB) is correctly inserted into the camera. Check if the card is full and needs formatting or replacement. Verify recording settings in the V380 Pro app.
- Q: I cannot hear audio or speak through the camera.
- A: Check the volume settings on your mobile device and within the V380 Pro app. Ensure the microphone and speaker on the camera are not obstructed.
7. Specifications
| Feature | Specification |
|---|---|
| Brand Name | DiFang |
| High Definition | 4.0 Megapixels (8K total: 4MP Lens + 4MP Lens + 4MP Lens) |
| Lens Quantity | Tri-Lens |
| Lens (mm) | 3.6mm |
| Zoom Type | Digital zoom (10X) |
| Optical Zoom | 4X |
| Connectivity | WIFI (2.4GHz) or 4G SIM Card (model dependent) |
| Power Mode | Solar Powered |
| Solar Panel Power | 5W |
| Battery Capacity | 8000mAh |
| Operating Temperature | -10°C to 60°C |
| IP Rating | IP66 (Waterproof / Weatherproof) |
| Movement Range (Pan) | 0°-360° (Manual for fixed lenses), 355° (APP PTZ) |
| Movement Range (Tilt) | -10°-180° (Manual for fixed lenses), 90° (APP PTZ) |
| IR Distance (m) | 20m |
| Color Night Vision | Yes |
| AI Functions | Motion Detection, Humanoid Tracking |
| Audio Output | Two Way Audio |
| Video Compression Format | H.264 |
| Supported Mobile Systems | Android, iOS |
| Installation | Normal, Wall Mounted |
| Scene | Outdoor |
| Certification | CE |
8. User Tips
- Choose the Right Version: Double-check if you need the Wi-Fi or 4G version based on your internet availability and regional 4G band compatibility.
- Pre-Installation Prep: Always insert your 4G SIM card (if applicable) and TF/SD card before powering on the camera for the first time.
- Optimal Solar Charging: Mount the solar panel in a location that receives direct sunlight for the longest duration each day to ensure continuous power.
- Initial Full Charge: For best performance, fully charge the camera's battery via USB before its first outdoor deployment.
- App Familiarity: Spend some time exploring the V380 Pro app's settings to customize motion detection sensitivity, night vision modes, and other features to your preference.
9. Warranty and Support
For warranty information, technical support, or service inquiries, please refer to the contact information provided with your purchase or visit the official DIFANG website. Keep your purchase receipt as proof of purchase.