Introduction
This manual provides essential information for the safe and efficient operation, maintenance, and care of your HITWAY BK2 City Electric Bike. Please read this manual thoroughly before your first ride and keep it for future reference. Understanding the features and proper handling of your e-bike will ensure a safe and enjoyable riding experience.
Safety Information
⚠ Important Safety Warnings:
- Please mind potential fire risk and strictly follow the instruction manual for charging and storage of the battery.
- While using the product, please wear appropriate protective equipment, including a helmet, and fully comply with all applicable local laws and regulations regarding electric bicycles.
- Always perform a pre-ride safety check, including brakes, tires, and battery level.
- Do not operate the e-bike under the influence of alcohol or drugs.
- Be aware of your surroundings and ride defensively.
- The e-bike is rated IP54 for water resistance, meaning it is protected from dust and splashing water. Do not submerge the bike in water or use high-pressure washing.
Package Contents
Upon opening your HITWAY BK2 City Electric Bike package, please verify that all components listed below are present and in good condition.

Image: Contents of the HITWAY BK2 package, including the e-bike, manual, pump, lock, charger, tools, and keys.
- HITWAY BK2 Electric Bike x 1
- User Manual x 1
- Bicycle Pump x 1
- Bicycle Lock x 1
- Battery Charger x 1
- Installation Tools x 1
- Keys x 2 (for battery lock)
Setup and Assembly
1. Unfolding the E-Bike
Your HITWAY BK2 electric bike comes pre-assembled in a folded state. Follow these steps to unfold it:
- Place the folded bike on a flat, stable surface.
- Release the frame folding latch (usually located in the middle of the main frame).
- Carefully unfold the frame until it locks into place. Ensure the latch is securely fastened.
- Adjust the handlebar stem: Release the handlebar folding latch, raise the handlebar to the desired height, and secure the latch.
- Adjust the seat post: Release the seat post quick-release lever, raise the seat to a comfortable riding height, and secure the lever. Ensure the minimum insertion mark is not visible.
- Unfold the pedals if they are foldable.

Image: The HITWAY BK2 electric bike in its folded configuration, highlighting its compact size.
2. Battery Installation and Charging
The HITWAY BK2 features a hidden, removable battery for enhanced security and convenience.

Image: Cross-section view illustrating the hidden removable battery securely integrated within the bike's frame.
- To install or remove the battery, use the provided key to unlock the battery compartment.
- Carefully slide the battery into or out of its housing within the frame.
- Ensure the battery is securely locked in place before riding.
- Before your first ride, fully charge the battery using the provided charger. Connect the charger to the charging port on the bike or directly to the removed battery, then plug it into a power outlet.
- Charging time is approximately 4-5 hours. The charger indicator light will change (e.g., from red to green) when fully charged.
3. Pre-Ride Checks
- Check tire pressure (16-inch pneumatic tires).
- Ensure brakes are functioning correctly.
- Verify all quick-release levers and folding latches are securely fastened.
- Check battery charge level on the display.
- Ensure lights are working.
Operating Instructions
1. Powering On/Off
Locate the power button on the Smart LCD Display. Press and hold to turn the e-bike system on or off.
2. Pedal Assist System (PAS)
The HITWAY BK2 features a 250W motor with a five-level pedal assist mode. This system provides assistance as you pedal, making your ride easier.

Image: Illustration of the e-bike's motor and pedal assist system, indicating customized speed control.
- Use the '+' and '-' buttons on the display to adjust the assist level (1-5). Level 1 provides minimal assistance, while Level 5 provides maximum assistance.
- Start with a lower assist level and increase as needed.
- The motor will engage only when you are pedaling.
3. Braking
Your e-bike is equipped with reliable and powerful disc brakes for effective stopping power.

Image: Close-up of the disc brake system, highlighting its stopping power.
- Apply both front and rear brakes smoothly and evenly.
- Avoid sudden, hard braking, especially at high speeds or on slippery surfaces.
4. Dual Suspension System
The advanced front and rear dual suspension system absorbs shocks and bumps, providing a smooth and comfortable ride.

Image: Detailed view of the dual suspension system for enhanced comfort and control.
5. Folding for Storage/Transport
To fold the bike for compact storage or transport, reverse the unfolding steps:
- Lower the seat post and handlebar stem.
- Fold the pedals.
- Release the frame folding latch and carefully fold the frame in half.
- Secure all latches.

Image: The HITWAY BK2 electric bike fully folded, demonstrating its compact form for storage.
Maintenance
Regular maintenance ensures the longevity and safe operation of your HITWAY BK2 e-bike.
- Battery Care:
- Charge the battery regularly, even if not in use, to maintain its health.
- Avoid completely draining the battery.
- Store the battery in a cool, dry place, away from direct sunlight and extreme temperatures.
- Use only the original charger provided.
- Tires:
- Check tire pressure before each ride. Refer to the tire sidewall for recommended pressure.
- Inspect tires for wear, cuts, or punctures.
- Brakes:
- Regularly check brake pads for wear and replace if necessary.
- Ensure brake levers are responsive and provide adequate stopping power.
- Adjust brake cables as needed to maintain proper tension.
- Chain and Drivetrain:
- Keep the chain clean and lubricated.
- Inspect for any signs of wear or damage.
- General Cleaning:
- Clean the bike with a damp cloth and mild soap. Avoid high-pressure washing, especially near electrical components.
- Do not submerge any part of the e-bike in water. The waterproof level is IP54, meaning it is protected from dust and splashing water, but not immersion.
- Fasteners:
- Periodically check all bolts, nuts, and quick-release levers to ensure they are tight and secure.
Troubleshooting
This section covers common issues you might encounter with your HITWAY BK2 e-bike. For problems not listed here, please contact customer support.
| Problem | Possible Cause | Solution |
|---|---|---|
| E-bike does not power on | Battery not charged; Battery not properly installed; Loose electrical connection; Power button not pressed correctly. | Charge battery; Ensure battery is fully inserted and locked; Check all visible connections; Press and hold power button firmly. |
| Motor not assisting | PAS level set to 0; Pedaling not detected; Brake levers engaged; Loose motor connection. | Increase PAS level; Ensure you are pedaling; Release brake levers fully; Check motor connections. |
| Brakes feel weak | Worn brake pads; Loose brake cable; Air in hydraulic system (if applicable); Disc rotor dirty. | Inspect and replace brake pads; Adjust brake cable tension; Clean disc rotor with appropriate cleaner; Consult a bike mechanic for hydraulic issues. |
| Unusual noises during ride | Loose components; Dry chain; Rubbing brakes; Motor issue. | Check all fasteners; Lubricate chain; Adjust brake calipers; If motor noise persists, contact support. |
Specifications
Detailed technical specifications and dimensions for the HITWAY BK2 City Electric Bike.

Image: Technical Specifications including motor, battery, display, top speed, range, climbing angle, frame, front fork, drivetrain, tires, weight, and charging time.
| Feature | Specification |
|---|---|
| Model Number | HITWAY BK2 |
| Certification | CE |
| Rated Passenger Capacity | One Seat |
| Style | Mini Type |
| Max Speed | <25km/h |
| Range per Power | 35-70 km |
| Wattage | 250W Hub Motor |
| Voltage | 36V |
| Power Supply | 36V 7.8Ah Lithium Battery |
| Wheel Size | 16 inches Pneumatic Tire |
| Frame Material | Magnesium Alloy |
| Folded | Yes |
| Motor Type | Brushless |
| Display | Smart LCD Display |
| Climbing Angle | Up to 25° |
| Front Fork | Suspension Front Fork |
| Drivetrain | Single-speed Drivetrain |
| Charging Time | 4-5 Hours |
| Maximum Load | 120 KG |
| Waterproof Level | IP54 |
| Package/Net Weight | 27.84 kg / 22.31 kg |
Geometry

Image: Diagram illustrating the key geometric measurements of the HITWAY BK2 e-bike.
| Measurement | Dimension |
|---|---|
| A Total Length | 143 cm |
| B Handlebar Height | 99-115 cm |
| C Wheelbase | 102 cm |
| D Standover Height | 82-96 cm |
| E Top Tube Length | 56 cm |
| F Wheel Diameter | 16" |
| G Handlebar Length | 60 cm |
| Folded Size | 77 x 43 x 70 cm (approx. 30.3 x 16.9 x 27.5 inches) |
| Rider Height | 160-180 cm |
User Tips
Here are some tips to enhance your riding experience and prolong the life of your HITWAY BK2 e-bike:
- For urban commuting, utilize the lower pedal assist levels (1-3) to conserve battery life and extend your range.
- When storing the bike for extended periods, ensure the battery is charged to about 50-70% and stored in a cool, dry place.
- Regularly check and tighten any loose bolts, especially after the first few rides, as components can settle.
- Consider adding a storage box to the rear rack for carrying essentials, as the bike features a convenient and practical rear rack.
- The reflective rim tape enhances visibility; ensure it remains clean and unobstructed for maximum safety in low-light conditions.
- Take advantage of the dual suspension system for a smoother ride over varied urban terrain.
Warranty and Support
For warranty information, technical support, or service inquiries, please refer to the official HITWAY website or contact the seller directly. Keep your purchase receipt as proof of purchase for any warranty claims.
Always ensure to follow the instructions in this manual to avoid voiding your warranty.





