Ulefone RugKing 4G Rugged Phone User Manual

1. Introduction

The Ulefone RugKing is a robust 4G rugged smartphone designed for durability and high performance. It features the latest Android 15 operating system, a powerful 126dB speaker, a 50MP main camera, and a massive 9600mAh battery. Built to withstand challenging environments, the RugKing is IP68/IP69K rated and MIL-STD-810H certified, making it splash, water, and dust resistant.

2. Setup

2.1. Package Contents

Before you begin, please ensure all items are present in your package:

• 1 x Ulefone RugKing Phone
• 1 x AC Power Charger (18W)
• 1 x Type-C to Type-C Data Cable (100cm)
• 1 x Protective Film (Pre-installed)
• 1 x SIM Needle
• 1 x Lanyard
• 1 x Multi-language User Manual
• 1 x Warranty Card
• 1 x Charging Instruction Card
• 1 x Safety Prompt Statement

2.2. SIM Card and Storage Installation

The RugKing supports a 3-Card Slot configuration, allowing for two Nano SIM cards and one microSD card for expandable storage.

1. Locate the SIM card tray on the side of the phone.
2. Insert the SIM needle into the small hole next to the tray to eject it.
3. Place your Nano SIM cards and/or microSD card into the designated slots on the tray. Ensure they are correctly oriented.
4. Carefully reinsert the tray into the phone until it clicks into place.

2.3. Initial Charging

Before first use, it is recommended to fully charge your RugKing phone.

• Connect the provided Type-C cable to the phone's charging port.
• Connect the other end of the cable to the 18W AC power charger.
• Plug the charger into a power outlet.
• The phone supports dock charging (dock charger sold separately). If you have a dock, simply place the phone in the cradle to charge via pogo pins.

2.4. Powering On/Off

• To Power On: Press and hold the Power button (usually on the right side) until the Ulefone logo appears.
• To Power Off: Press and hold the Power button, then select 'Power off' from the options on the screen.

3. Operating Instructions

3.1. Basic Navigation

• Touch Screen: Navigate the interface by tapping, swiping, pinching, and spreading on the 5.99-inch vivid display.
• Custom Key: The RugKing features a customizable side key. It supports single click, double click, and long press actions, which can be configured for quick access to specific functions or apps.
• Gloves Mode: Activate Gloves Mode in settings to enhance touch sensitivity, allowing you to operate the phone while wearing gloves.

3.2. AI Features (Ulefone AI Pro)

The RugKing integrates advanced AI capabilities to enhance productivity and user experience:

• AI Recording Summary: Capture details from voice and video calls. Perfect for meetings and lectures, it provides instant transcripts and summaries.
• AI Writing Assist: Effortlessly perfect your messages with drafting tools, one-tap tone adjustments, smart formatting, instant translations, and flawless proofreading.
• Ulefone Screen Search: Circle any item or text on your screen to instantly trigger a search, providing results and more information without leaving your current app.
• AI Calculator (Handwriting Math Solver): Solve math problems by simply writing out equations on the screen.
• AI Assistant-Gemini: Harness the power of Google Gemini, ChatGPT, and Grok for brainstorming, concept clarification, task streamlining, and research.

3.3. Camera Functions

• 50MP Main Camera: Equipped with a Samsung ISOCELL JN1 CMOS sensor and f/1.75 aperture, it captures high-quality images with stunning color and detail, even in challenging lighting conditions.
• 8MP Front Camera: Ideal for selfies, video calls, and live webcasts, providing clear picture quality.
• 2MP Macro Camera: Observe intricate details of the miniature world, such as leaves and flowers.
• Underwater Camera: The RugKing supports underwater photography, allowing you to capture moments in aquatic environments.

3.4. Connectivity and Navigation

• Wi-Fi: Supports 802.11ac, 802.11n (2.4GHz/5GHz), 802.11b/g, 802.11a standards.
• Bluetooth: Version 5.0 for wireless connections to accessories.
• NFC-Enabled: For contactless payments and quick pairing with other NFC devices.
• GPS: Built-in GPS with support for GLONASS, Beidou, and Galileo for accurate positioning.
• 3.5mm Headphone Port: Standard audio jack for wired headphones.
• Headset-free FM Radio: Enjoy FM radio without needing to plug in headphones as an antenna.

3.5. Dedicated Glare Flashlight

The RugKing features a powerful dedicated glare flashlight conveniently located at the top of the phone. It provides 126 lumens of brightness, making it an ideal tool for outdoor enthusiasts and night workers for hiking, cycling, fishing, or general illumination.

3.6. Outdoor Toolbox

The RugKing includes an 'Outdoor Toolbox' with various utility apps designed for outdoor activities.

3.7. uSmart Expansion Connector

The uSmart Expansion Connector offers seamless connectivity for various accessories like endoscopes (uSmart E01, E02, E03) and microscopes (uSmart C01), enhancing workflow in demanding professional environments. It supports charging while connected.

4. Maintenance

4.1. Durability and Care

The RugKing is designed to be highly durable with IP68/IP69K and MIL-STD-810H certifications, making it resistant to water, dust, and drops. However, proper care is still essential:

• Water Resistance: The phone can withstand immersion up to 1.8 meters for 30 minutes. However, charger and accessories are not water-resistant. Avoid charging a wet phone. Liquid damage is not covered under warranty.
• Cleaning: Use a soft, damp cloth to clean the phone. Avoid harsh chemicals or abrasive materials.
• Temperature: The phone is designed to operate within a working temperature range of -20℃ to 55℃ (-4℉ to 131℉). Avoid exposing it to extreme temperatures outside this range.

4.2. Battery Care

The 9600mAh massive battery provides extended usage times. To maximize battery life:

• Use the original charger and cable for optimal charging.
• Avoid completely draining the battery frequently.
• Do not expose the phone to high temperatures during charging.

5. Troubleshooting

If you encounter issues with your Ulefone RugKing, try the following basic troubleshooting steps:

• Phone not powering on: Ensure the battery is charged. Connect the phone to the charger and wait a few minutes before attempting to power on again.
• Screen unresponsive: Try restarting the phone by holding the power button for an extended period (e.g., 10-15 seconds) until it reboots.
• App crashes or freezes: Close the problematic app and reopen it. If the issue persists, clear the app's cache or reinstall it.
• Network connectivity issues: Check if airplane mode is off. Restart the phone. Verify your SIM card is properly inserted.

For more advanced issues or specific support, refer to the Ulefone Service Center 2.0 app on your device. This app provides access to user manuals, FAQs, and support for Ulefone products.

6. Specifications

7. Warranty and Support

7.1. Warranty Information

Ulefone provides a 1-year warranty for non-human damage, counted from the date of purchase. This warranty does not cover accessories and batteries. The buyer is responsible for return shipping costs for warranty claims.

For any exchange or refund, the product must be in its original condition, including the box and all accessories. The buyer is responsible for the return shipping cost.

7.2. Customer Support

For further assistance, please utilize the pre-installed Service Center 2.0 app on your device. It provides access to FAQs, user manuals, and direct support channels.

Upon receiving your product, it is recommended to immediately inspect the package and record an unboxing video. This can be helpful if any issues arise.

8. User Tips

• Screen Brightness: With 530 nits max brightness, the screen is perfectly clear and comfortable to view even under direct sunlight. Adjust brightness settings for optimal outdoor visibility.
• AI Features: Ulefone AI features may shift with updates, and future upgrades might come with a fee. Keep your software updated for the best experience.
• Network Compatibility: The RugKing is not compatible with AT&T or Cricket activations or with CDMA Networks like Verizon and Sprint. Verify network compatibility with your carrier before use.

9. Frequently Asked Questions (FAQ)

Q: Is the screen Full HD?

A: No, the display resolution is 720 x 1440 pixels.

Q: Does the phone already have Android 15?

A: Yes, the Ulefone RugKing comes with the all-new Android 15 operating system.

Q: What is the difference between European Union, Other Area, and Russian Area versions?

A: There is no difference in software or hardware; these versions are designated to comply with regional laws and regulations. If a specific version is out of stock, another compatible version may be provided without affecting functionality.

Q: Is the stated ROM amount fully available?

A: The stated ROM amount indicates the maximum available without any software installed. The Android OS will occupy some of this ROM, so the actual available storage will be less than the advertised amount.