Securexpert 8MP 4G Solar PTZ Camera User Manual

1. Important Safety Information

Please read this manual carefully before operating the device. Keep it for future reference.

• Do not expose the camera to extreme temperatures outside its operating range (-20°C to 60°C).
• Ensure the solar panel is installed in a location that receives at least 4 hours of direct sunlight daily for optimal performance.
• Use only the provided accessories or manufacturer-approved replacements.
• Do not attempt to disassemble or modify the camera. This will void the warranty.
• Keep the camera away from strong magnetic fields.

2. Product Overview

The Securexpert 8MP 4G Solar PTZ Camera is an advanced wireless security solution designed for outdoor surveillance. It features dual lenses, 4G connectivity, solar power, AI human detection, color night vision, and two-way audio.

Key Features:

• 8MP Dual-Lens System: Provides comprehensive 360° coverage with a wide-angle bullet lens for key areas and a 360° pan & 90° tilt dome lens for wider surveillance.
• Self-Sustaining Solar Power: Equipped with a built-in 10,400mAh battery and an 8W solar panel for continuous 24/7 operation.
• 4G Connectivity: Supports 4G LTE networks (SIM card required, not compatible with WiFi version).
• AI+PIR Dual Verification: High-accuracy human detection (up to 12m range) to minimize false alarms.
• Active Deterrence: Features customizable strobe lights, a 100dB siren, and voice warnings.
• 20m Full-Color Night Vision: Utilizes starlight sensors and infrared (IR) for clear nighttime monitoring.
• Auto-Tracking Pro: Automatically locks onto and follows detected targets moving at 0.5-3m/s.
• Two-Way Audio: Built-in microphone and speaker for real-time communication.
• IP65 Weatherproof: Designed to withstand harsh weather conditions from -20°C to 60°C.
• Storage Options: Supports local SD card storage (up to 128GB) and optional cloud storage.

3. Package Contents

Verify that all items are present in your package:

• Securexpert 8MP Dual-Lens PTZ Camera
• 8W Solar Panel (with 2.85m extension cable)
• Universal Mounting Bracket
• Tool Kit (screws, screwdriver)
• User Manual (this document)
• Built-in 4G SIM card (with 300MB trial data)

4. Setup Guide

4.1 Component Identification

4.2 Initial Charging

Before first use, fully charge the camera's built-in 10,400mAh battery for approximately 10 hours using the provided charging cable. The solar panel will maintain the charge once installed.

4.3 SIM Card Installation (4G Version Only)

1. Locate the SIM card slot on the camera (refer to Figure 4).
2. Insert the provided 4G SIM card or your own compatible 4G SIM card into the slot. Ensure the SIM card is correctly oriented.
3. Close the protective cover securely to maintain IP65 weather resistance.

Note: This 4G camera version does NOT support 2.4G WiFi connection. If you have a WiFi-only version, it does not require a SIM card.

4.4 App Installation and Device Pairing

1. Download the 'Ubox' app from your smartphone's app store (iOS or Android). You can also scan the QR code provided in the physical user manual.
2. Open the Ubox app and create an account or log in.
3. Turn on the device switch on the camera (refer to Figure 4). The camera will perform a self-test.
4. In the Ubox app, select 'Add 4G Device'.
5. Follow the on-screen prompts to scan the QR code located on the camera itself.
6. Wait for the app to connect to the device. Once connected, you will see a live view from the camera.

4.5 Mounting the Camera

1. Choose a suitable location for installation, ensuring the solar panel receives ample direct sunlight and the camera has a clear view of the area to be monitored.
2. Use the universal mounting bracket and included screws to securely attach the camera to a wall or pole.
3. Adjust the angle of the solar panel for maximum sun exposure.

5. Operating Instructions

5.1 Live View and PTZ Control

Once connected, open the Ubox app to access the live feed. Use the on-screen controls to:

• Pan: Rotate the camera horizontally up to 355°.
• Tilt: Rotate the camera vertically up to 100°.
• Zoom: Digital zoom is available through the app.

5.2 Night Vision Modes

The camera offers two night vision modes:

• Infrared (IR) Night Vision: Provides clear black and white images in complete darkness.
• Intelligent Full Color Night Vision: Activates white lights to provide full-color images when motion is detected in dark environments.

5.3 Two-Way Audio

Use the microphone and speaker functions in the Ubox app to communicate with visitors or deter intruders in real-time.

5.4 Motion Detection and Alarms

The camera features advanced AI and PIR (Passive Infrared) human detection. When motion is detected:

• The camera can automatically activate red and blue flashing lights and a 100dB siren.
• Voice warnings can be triggered.
• You will receive real-time notifications on your phone via the Ubox app.
• The camera supports auto-tracking, following detected human figures.

5.5 Recording and Storage

The camera supports two storage methods:

• SD Card Storage: Insert a MicroSD card (up to 128GB, not included) into the TF card slot (refer to Figure 4). The camera supports plug & play and auto-loop recording, with power-off resume recording.
• Cloud Storage: An optional cloud storage service is available (subscription may be required). This provides off-site backup of your recordings.

5.6 Multi-User Access

You can share access to your camera's live feed and recordings with family and friends through the Ubox app, allowing multiple users to monitor simultaneously.

6. Maintenance

• Solar Panel: Regularly clean the surface of the solar panel to ensure maximum sunlight absorption and efficient charging.
• Camera Lens: Gently wipe the camera lenses with a soft, clean cloth to remove dust or smudges.
• Firmware Updates: Check the Ubox app periodically for firmware updates to ensure optimal performance and security.
• Battery Life: The built-in battery is designed for long-term use with solar charging. If the camera is in an area with insufficient sunlight, manual charging may be required occasionally.
• Weather Protection: The IP65 rating protects against dust and water jets. While durable, avoid submerging the camera in water or exposing it to high-pressure water streams.

7. Troubleshooting

7.1 4G Connectivity Issues

• Regional Compatibility: Ensure your region's 4G frequency bands are supported by the camera. Supported regions include EU Countries, United Kingdom, United Arab Emirates, and Saudi Arabia.
• SIM Card Check: Verify that your 4G SIM card is active, has sufficient data, and does not have a PIN password enabled. If a PIN is active, disable it using a mobile phone before inserting it into the camera.
• Signal Strength: Check the 4G signal strength at the camera's installation location. Poor signal can affect performance.
• Blue Lights Not On: If the blue indicator lights are not on during 4G connection attempts, it may indicate a SIM card issue or regional incompatibility. Contact customer support for assistance.

7.2 Camera Not Powering On

• Ensure the device switch is in the 'ON' position.
• Verify the battery is charged. Connect the camera to a power source for initial charging if it's the first use or if it has been stored for a long time.

7.3 False Alarms

• Adjust the sensitivity settings for PIR motion detection in the Ubox app.
• Ensure the camera's field of view is clear of moving objects like tree branches or flags that could trigger false alarms.
• The AI+PIR dual verification system is designed to reduce false alarms, but environmental factors can still play a role.

7.4 Camera Not Recording

• Check if an SD card is properly inserted and formatted.
• Verify that the SD card has sufficient free space.
• If using cloud storage, ensure your subscription is active and the camera is properly configured for cloud recording.

8. Specifications

9. User Tips

• Initial Charge: Always perform the initial 10-hour charge to ensure the built-in battery is fully conditioned for long-term solar operation.
• 4G Compatibility: Before purchasing or installing, double-check that your local 4G network bands are compatible with the camera's supported bands (EU/UK: B1/B3/B5/B7/B8/B20/B28; Saudi Arabia: B1/B3/B38/B40; UAE: B3/B7/B20).
• SIM Card PIN: If using your own SIM card, ensure any PIN protection is disabled before inserting it into the camera.
• Solar Placement: Maximize direct sunlight exposure for the solar panel to ensure continuous power and prevent battery depletion.
• SD Card for Local Storage: For reliable local recording, consider using a high-endurance MicroSD card.
• Power Outages: The camera's battery and 4G connectivity allow it to operate independently even during home power outages or if your WiFi network is down.

10. Warranty and Support

This product comes with a 1-year warranty. For technical support, warranty claims, or further inquiries, please contact the seller or refer to the contact information provided in your purchase documentation.