Introduction
The UFO-R11 Zigbee Universal Infrared Remote Controller is designed to simplify your smart home experience by unifying control over various infrared-controlled appliances. Compatible with popular voice assistants like Alexa and Google Home, and powered by the Tuya platform, this device offers seamless integration and intelligent automation capabilities. It eliminates the need for multiple remotes by learning codes directly from your existing devices and leveraging an extensive cloud-based code library.

Front view of the UFO-R11 Zigbee Universal IR Remote Controller.
Package Contents
- 1 x Zigbee Infrared Remote Controller Host (UFO-R11)
- (AA alkaline batteries x 2 are NOT included)
Specifications
| Feature | Detail |
|---|---|
| Item Model Number | UFO-R11 |
| Wireless Communication | RF (Zigbee) |
| Communication Protocol | Zigbee 802.15.4 |
| Working Channel | 11-26@2.400-2.483GHz |
| Use | Universal (Air Conditioner, TV, etc.) |
| Supported Devices | Android 4.0 / iOS 8.0 and above |
| Power Supply Method | AAA battery x 2 (not included) |
| Infrared Emission Angle | 360° |
| Infrared Learning Frequency | 38 kHz |
| Working Temperature | -10℃ ~ 50℃ |
| Working Humidity | 10% ~ 90%RH (non-condensing) |
| Infrared Control Distance | Horizontal ≤ 8m, Facing ≤ 15m (affected by environment) |
| Infrared Learning Distance | Facing ≤ 3m, Angle ± 45° (affected by environment) |
| Product APP Support | Hongshi Smart, SmartLife (Tuya) |
| Product Size | 68x68x27mm |

Detailed specifications for the UFO-R11, including physical dimensions and operational parameters.
Setup
1. Powering the Device
- Open the battery compartment on the UFO-R11.
- Insert 2 AAA alkaline batteries (not included), ensuring correct polarity.
- Close the battery compartment.
2. Zigbee Gateway Requirement
Important: The UFO-R11 smart IR remote requires a Tuya wired Zigbee Gateway to function. It is not compatible with wireless Zigbee hubs.

Connection diagram showing the necessity of a wired Zigbee gateway.
3. Connecting to Tuya App
- Ensure your Tuya Wired Zigbee Gateway is properly set up and connected to your home network.
- Download the "Hongshi Smart" or "SmartLife" app (Tuya-compatible) from your device's app store.
- Open the app and follow the on-screen instructions to add a new device.
- Select the Zigbee gateway and then add the UFO-R11 remote controller. The device will typically enter pairing mode automatically when first powered on or after a reset.
- Once connected, the distribution network indicator on the device will confirm successful pairing.

Visual representation of the remote's coverage and app interface for device management.
Operating Instructions
1. Universal Control Mastery
The UFO-R11 can command a wide range of IR-controlled appliances. Once configured in the app, you can control devices such as TVs, air conditioners, set-top boxes, and more from a single interface.
2. Code-Learning Connectivity
For appliances not found in the app's pre-programmed library, the UFO-R11 supports code learning. Point your original appliance remote at the UFO-R11 and follow the app's instructions to teach it new commands. The device also syncs with an extensive cloud-based code library for easy setup of common devices.

The UFO-R11 can control a variety of household appliances.
3. Voice-Powered Convenience
Integrate the UFO-R11 with voice assistants like Amazon Alexa or Google Home. Once linked, you can use voice commands to control your IR appliances. For example, "Alexa, turn on the TV" or "Hey Google, set the AC to 24 degrees."
4. Customizable Smart Scenes
Utilize the Tuya app to create advanced automation and smart scenes. The UFO-R11 can act as both an initiator and a participant in these scenes, allowing you to automate actions based on schedules, sensor triggers, or other smart devices. For instance, set a scene to turn on the AC and TV when you arrive home.
Maintenance
- Keep the device clean by wiping it with a soft, dry cloth.
- Avoid exposing the device to extreme temperatures, direct sunlight, or high humidity.
- Do not use abrasive cleaners or solvents.
- If the device will not be used for an extended period, remove the batteries to prevent leakage.
Troubleshooting
Device Not Responding:
- Check if the batteries are correctly inserted and have sufficient charge. Replace if necessary.
- Ensure the device is within the effective IR control distance (horizontal ≤ 8m, facing ≤ 15m) and there are no obstructions between the remote and the appliance.
- Verify that the Zigbee Gateway is online and the UFO-R11 is connected to it in the app.
- Try resetting the device by pressing the reset button (refer to specifications diagram for location) and re-pairing it with the Tuya app.
App Control Issues:
- Ensure your smartphone has a stable internet connection.
- Update the "Hongshi Smart" or "SmartLife" app to the latest version.
- Restart the app or your smartphone.
Voice Control Not Working:
- Confirm that the UFO-R11 is successfully linked to your Alexa or Google Home account.
- Check your voice assistant app for any error messages or disconnected devices.
- Ensure the commands you are using are correctly configured in the Tuya app and recognized by your voice assistant.
User Tips
- Optimal Placement: For best performance, place the UFO-R11 in a central location within the room, with a clear line of sight to the appliances you wish to control.
- Battery Life: To maximize battery life, consider using high-quality alkaline batteries.
- Regular Updates: Keep your Tuya app updated to ensure compatibility and access to the latest features and bug fixes.
- Customization: Explore the advanced scene and automation features within the Tuya app to create personalized smart home routines that enhance convenience.
Warranty and Support
This product is covered by a standard manufacturer's warranty against defects in materials and workmanship. For specific warranty terms and conditions, please refer to the documentation provided at the time of purchase or contact your retailer. For technical support, please refer to the support resources available within the "Hongshi Smart" or "SmartLife" application or contact the manufacturer's customer service.





