ISWARD Smart Cordless Robot Lawn Mower User Manual

1. Introduction

Welcome to the future of lawn care with the ISWARD Smart Cordless Robot Lawn Mower. This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your G-Series (GS/GX) robot lawn mower. Please read this manual thoroughly before using the product.

2. What's in the Box

Upon unboxing your ISWARD Robot Lawn Mower, please ensure all components are present:

Contents of the ISWARD Robot Lawn Mower box, including the mower, charging station, RTK base station, power supply, extension cable, tool, nails, battery, cleaning brush, and quick start guide. — Figure 2.1: Package Contents

ISWARD Mower
Charging Station
RTK Base Station
Power Supply (Approx. 10M length)
10M Extension Cable
Tool
Nails
Battery
Cleaning Brush
Quick Start Guide

3. Key Features

The ISWARD G-Series Robot Lawn Mower offers advanced features for a superior lawn care experience:

ISWARD Robot Lawn Mower on a lawn with a smartphone displaying the control app, showing lawn mapping and control options. — Figure 3.1: Smart App Control

ISWARD Robot Lawn Mower on a lawn with an RTK base station, showing satellite signals for precision positioning. — Figure 3.2: RTK Technology for Seamless Resumption with Precision Positioning

ISWARD Robot Lawn Mower detecting a hedgehog on the lawn, illustrating visual recognition obstacle avoidance. — Figure 3.3: Visual Recognition Obstacle Avoidance

ISWARD Robot Lawn Mower on a lawn with an aerial view showing different mowing zones (A, B, C, D) for multi-zone management. — Figure 3.4: Multi-Zone Management

ISWARD Robot Lawn Mower on a lawn with a smartphone displaying GPS tracking, showing the mower's location on a map. — Figure 3.5: GPS Anti-Theft Tracking

Video 3.1: Overview of ISWARD Robot Lawn Mower Features

Wireless Precision & Smart Mapping: App-based mapping eliminates boundary wires. Pinpoint RTK guidance (1km range, centimeter accuracy) ensures reliable operation. Flexible zone control allows setting custom mowing and No-go Zones.
Anytime, Anywhere Smart Control: Full remote management, scheduling, and GPS tracking from your phone. Custom cutting plans for ideal lawn patterns.
Uninterrupted & Efficient Performance: Covers 1000-2500㎡. Features 'Resume-to-Last Point' for automatic recharging and precise resumption of cutting.
360° Intelligent Safety System: Full-perimeter awareness and collision detection (360° around monitoring) identify and avoid various obstacles. Multi-layer protection includes instant blade stop upon lift/tilt and auto-return in rain. Theft deterrence with real-time GPS tracking and remote lock.
All-Terrain & Low-Profile Operation: IPX5 waterproof design, conquers up to 30° (57%) slopes. Quiet 60dB operation for day or night use.

4. Setup

The ISWARD Robot Lawn Mower is designed for quick and simple installation without manual wiring.

4.1 Initial Placement and Charging Station

Place the charging station in a location with good signal reception and where water does not collect. It no longer needs to be fixed on the lawn and can be freely placed on any suitable nearby ground.
Ensure a power source is close to the lawn for the charging station.

4.2 App Connection and Mapping

Connect the mower to the dedicated mobile application (available for iOS and Android).

Smartphone displaying the ISWARD app with device list, mowing settings, schedule, home page, and lawn mapping options. — Figure 4.1: Smart App Control Interface

Use the app to create a digital map of your lawn. This eliminates the need for physical boundary wires.
Define multiple mowing zones and create paths to connect them for efficient treatment of large-scale lawns.
Set 'No-go Zones' in the app to prevent the mower from entering specific areas (e.g., flower beds, ponds).

ISWARD Robot Lawn Mower on a lawn with a smartphone displaying a 'No-go Zone' being set on the map. — Figure 4.2: Setting No-Go Zones

5. Operating Instructions

5.1 App Control

The ISWARD app provides comprehensive control over your robot lawn mower:

Start/Stop Mowing: Initiate or pause mowing tasks directly from the app.
Scheduling: Set 24/7 mowing schedules and patterns (e.g., zigzag path planning) for your ideal lawn.
Mowing Record: View detailed mowing records including duration, area covered, and coverage percentage.

5.2 Mowing Operation

Mowing Mode: The mower uses zigzag path planning for efficient coverage.
Resume Mowing from Breakpoint: If the battery runs low or an obstacle is encountered, the mower will return to its charging station and then resume mowing from the exact point it stopped.

ISWARD Robot Lawn Mower on a lawn with a smartphone displaying the mowing record detail, showing duration, area, and coverage. — Figure 5.3: Mowing Record Detail

Aerial view of a lawn showing the ISWARD Robot Lawn Mower's path, illustrating how it resumes mowing from a breakpoint after charging. — Figure 5.4: Resume Mowing from Breakpoint

5.3 Edge Trimming

The 2026 model includes a new boundary-following function for precise trimming along edges, ensuring sharp and well-defined lawn borders.

ISWARD Robot Lawn Mower performing edge trimming along a patio, with green light effects illustrating the precision. — Figure 5.5: Edge Trimming Capabilities

6. Maintenance

Regular maintenance ensures optimal performance and longevity of your ISWARD Robot Lawn Mower.

6.1 Cleaning

It is recommended to clean the mower every 1-2 weeks, especially to remove grass buildup on the blades.
Use a water spray nozzle and the provided cleaning brush for effective cleaning. The mower has an IPX5 waterproof rating, allowing for simple water cleaning.

A person spraying water on the underside of the ISWARD Robot Lawn Mower for cleaning. — Figure 6.1: Simple Water Cleaning

6.2 Blade Replacement

The app maintenance section provides information on blade wear.
Blades and wearing parts are designed for easy disassembly and replacement.

Close-up of two cutting disks with blades, one with three blades and one with two blades. — Figure 6.2: Cutting Disks with Blades

A person disassembling the ISWARD Robot Lawn Mower to access internal components for maintenance. — Figure 6.3: Easy Disassembly and Maintenance

6.3 Battery

The battery can be easily removed and replaced.

Close-up of the ISWARD Robot Lawn Mower with its battery compartment open, showing the replaceable battery. — Figure 6.4: Replaceable Battery

7. Troubleshooting

7.1 Common Issues and Solutions

Q: Why Does the App Show Rain Pause When It Isn’t Raining?: A: This is likely due to moisture or water accumulation on the mower's rain sensor. Wipe the sensor clean and try again. Even if it’s not raining, we recommend mowing during drier periods for better results.
Q: Why Are There Many Missed Spots in the Mowing Area?: A: Complex obstacles on the lawn may confuse the mower, making it think it can’t pass through certain areas. Keep the lawn free of excess debris. If many areas remain unmowed, continue using the mower through multiple cycles, as the mower will eventually cover all missed areas.
Q: Why Did My Mower Suddenly Stop Working?: A: This is typically due to weak GPS signal. The mower will automatically reconnect to the satellite and resume operation. If the signal is lost for a long time, try adjusting the base station's position.
Q: Why Does the Mower Take So Long to Return to Charge or Not Charge at All?: A: If the charging connector is in good condition but the mower isn't charging, clean the charging contacts on both the charging station and the mower, then try charging again.
Q: Why Is the Mower Not Passing Through the Path I Set?: A: Ensure the path is clear of obstacles and that the width is greater than 1 meter. Also, check that the start and end points of the path are within the map's boundaries.
Q: Why Is the RTK Signal Light Flashing, and the Mower Can’t Connect to Satellite?: A: Try moving the RTK base station to an open area (refer to the quick installation guide) and press the reset button 3 times to re-match the connection.
Q: What to Do If There Are Many Missed Cuts and the Grass Is Not Cleanly Cut?: A: If this is your first time using the mower, manually mow the lawn first, or increase the cutting height. For thick grass, consider using the grass deflector.

8. Specifications

8.1 General Specifications

Attribute	GS Model	GX Model
Color	Gray-Black	Gray-Black
Product Dimensions (L×W×H)	56cm × 45cm × 25cm	56cm × 45cm × 25cm
Net Weight (Battery Included)	13kg	13kg
Mower Frame Material	ABS	ABS
Cover Material	PC+ASA	PC+ASA
Maps Capacity	10	20

8.2 Lawnmower Parameters

Attribute	GS Model	GX Model
Recommended Mowing Area	Up to 1000m²	Up to 2500m²
Typical Mowing Time Per Charge	2.2H	2.6H
Cutting Width	19.6cm	23.5cm
Cutting Height	3-6cm (1.2–2.4in)	3-6cm (1.2–2.4in)
Charging Time	2H	2H
Mowing Mode	ZIGZAG PATH PLANNING	ZIGZAG PATH PLANNING
Max Allowable Slope	Up to 25°	Up to 30°
Noise Level	57dB	60dB
Motor Type	Brushless	Brushless
Cut to Edge	Yes	Yes

8.3 Battery Pack

Attribute	Value
Battery Type	Rechargeable LiFePO4
Nominal Voltage	22.4V
Nominal Capacity	4000mAh / 89.6Wh
Protection Features	Over-heating, short circuit, over-current, over-charge

8.4 Working Conditions

Attribute	Value
Working Temperature	-10℃ ~ +60℃
Storage Temperature	-20℃ ~ +45℃
IP Rating (Body)	IPX5
IP Rating (Station)	IPX4
IP Rating (Power Supply)	IP65
Max. Incline (Working)	57% (30°)
Max. Incline (Boundary)	10% (5.5°)

8.5 Motors

Attribute	Value
Driving Motor Rated Speed	0.4m/s
Driving Motor Type	Brushless motor
Blade Motor Rated Speed	2200r/min
Blade Motor Type	Brushless motor

8.6 Power Supply & Charging Station

Attribute	Value
Power Supply Type	AP-PN180CH02800040L
Power Supply Input	100-240VAC, 50/60Hz, 2.5A MAX
Power Supply Output Voltage	28VDC
Power Supply Output Current	4A
Charging Station Type	G30-CDZ
Charging Station Input Voltage	28Vdc
Charging Station Input Current	4A
Charging Station Output Voltage	28Vdc
Charging Station Output Current	4A

8.7 Sensors

Sensor Type	Function
IMU Sensor	Inertial Measurement Unit for orientation and motion tracking.
Obstruction Sensor	Detects physical obstacles.
Lift Sensor	Detects when the mower is lifted, stopping blades for safety.
Rain Sensor	Detects rain, prompting the mower to return to the charging station.
Wheel Encoder	Measures wheel rotation for distance and speed.
Vision Sensor	AI-based camera for visual recognition and obstacle avoidance.
Temperature Sensor	Monitors internal temperature.
Rollover Sensor	Detects if the mower has tipped over.

8.8 Connectivity & Security

Feature	Description
Internet Connection	Bluetooth + WiFi + 4G (optional)
App Control	iOS and Android applications
Security System	GPS location anti-theft, secure PIN code
Positioning System	RTK satellite positioning + visual assistance

ISWARD Robot Lawn Mower on a lawn, highlighting physical stop button, lift/tilt sensor, collision sensor, and blade halt during abnormal situations. — Figure 8.1: Safety Features Overview

9. Warranty & Support

9.1 Standard Warranty Policy

Item	Description
Warranty Period	Full product warranty for 3 years (including main control unit and other key components)
Coverage	Under normal use, any non-human malfunction caused by product quality issues is eligible for free repair or replacement
Exclusions	Consumables (see below), man-made damage, water ingress, modifications, non-standard voltage usage, lightning strikes, etc.

9.2 Scope of Consumables & Warranty Support

Warranty-Covered Components (2-Year Warranty)

Component	Warranty Period
Battery	2 years
Wheel Hub Motor	2 years
GPS Kit	2 years
Vision Module	2 years
RTK Reference Station	2 years
Charging Station	2 years

Non-Warranty / Consumable Components

Part Name	Consumable Status	Warranty Terms	Recommended Replacement Cycle
Cutting Disk	Yes	Not covered unless due to quality issues	Inspect/replace every 1–2 months
Tyre (Front Wheel)	Yes	Not covered unless due to quality issues	Replace upon damage or severe wear
Shell	Yes	Not covered unless damaged in transit (negotiable)	Replace if cracked or broken

Support

If damage to consumables is caused by manufacturing defects, warranty claims can still be submitted.
Standard operation guides and videos for replacing consumables are provided to support self-maintenance.
An optional 1-year extended warranty is available for €199/year.

9.3 After-Sales Service Process

Customer Submits Claim: Submit issues via official website phone or email (include photos or videos).
Response Within One Business Day: Customer service provides initial diagnosis and issues an SN number if repair is needed.
Repair Plan & Logistics:
1. Local repair center address in Germany or designated return shipping details provided.
2. For in-warranty repairs due to quality issues, a prepaid shipping label is provided, and we cover logistics costs.
Repair Timeline:
1. General issues: repairs or replacements completed within 1 week.
2. If parts are needed: parts shipped within 1–2 business days.
Return & Confirmation:
1. Repaired unit is sent back to the customer.
2. Once the customer confirms receipt, the service ticket is closed.

10. User Tips

Optimal Mowing: For best results, especially during the first use or with thick grass, consider manually mowing the lawn first or increasing the cutting height.
Obstacle Management: Keep your lawn free of excess debris to prevent confusion for the mower and ensure complete coverage.
Signal Strength: If the mower frequently stops or has trouble connecting to satellites, try adjusting the RTK base station's position to an open area.
Charging Issues: Regularly clean the charging contacts on both the charging station and the mower to ensure proper connection and charging.
Path Planning: When setting paths, ensure they are clear of obstacles and at least 1 meter wide. Verify that the start and end points are within the mapped boundaries.
Night Operation: The mower can be used at night as its low noise level (60 dB) is designed not to disturb neighbors. Its lights will turn on for visibility.

ISWARD G-Series (GS/GX)