1. Safety Instructions
Please read these safety instructions carefully before using the device to ensure safe and proper operation.
- WARNING! Presence of live parts inside the device! Do not open. Risk of electric shock!
- No parts should be repaired by users.
- Place the device on a flat, firm, and stable surface. Do not put it on a carpet or rug.
- Place the device in a well-ventilated location to prevent the accumulation of internal heat.
- Protect the device from high temperatures, humidity, water, and dust.
- Do not place any objects near your device that may damage it (e.g., liquid-filled objects or candles).
- Do not mix old and new batteries, and do not mix alkaline, standard (carbon-zinc), or rechargeable (ni-cad, ni-mh, etc.) batteries.
- Please use only the provided accessories to avoid any risks.
2. What's in the Box
Verify that all items are present in your package:
- H96 MAX M2 PLUS TV Box x 1
- Power Adapter x 1
- HD Cable x 1
- Remote Control x 1
- User Manual x 1
- Packing Box x 1
3. Setup Guide
3.1 System Connection
- Connect the TV Box to your television using an HD cable.
- Connect the TV Box to the power supply using the provided power adapter.
- After connecting the power supply, the indicator light will turn on. Wait for a moment for the device to boot up and display the main screen on your TV.
3.2 Remote Control Pairing
The Bluetooth remote control may need to be paired for full functionality, especially for voice commands.
- For the first pairing, place the remote control near the TV Box.
- Press and hold the LEFT and RIGHT buttons on the remote control simultaneously for about 10 seconds. The red light on the remote control will blink rapidly. Release the buttons to automatically enter pairing mode.
- Once successfully paired, the remote control will be ready for use.
- For subsequent pairing (Bluetooth reconnection), simply press any button on the remote control to reconnect.
4. Operating Instructions
4.1 Network Settings (Wi-Fi)
- Go to Settings from the main screen.
- Navigate to the Network Settings section.
- Find the desired Wi-Fi hotspot from the list of available networks.
- Enter the password for the Wi-Fi network and connect.
4.2 HDTV Output Settings
- Go to Settings from the main screen.
- Find the Display section.
- Select and set the desired resolution for your TV.
4.3 Application Management
4.3.1 Online Installation
- Open an installed app store such as APKPure or Google Play Store.
- Search for the application you wish to install.
- Download and install the application.
4.3.2 Local Installation
- Download the APK file of the application you want to install (ensure it matches the device's architecture, e.g., 32-bit or 64-bit).
- Copy the APK file to a USB flash drive and connect the USB flash drive to the TV Box.
- Open the TV Box's file manager or APKInstaller application.
- Locate the APK file and click to install it.
4.3.3 Application Uninstallation
- Go to Settings from the main screen.
- Find the App Management section.
- Locate the application you wish to uninstall and click Uninstall.
Note: Some system applications cannot be uninstalled.
5. Maintenance
5.1 Restore Factory Settings
If you encounter persistent software issues such as app flashing or unstable system operation, a factory reset may resolve them.
- Go to Settings from the main screen.
- Find and select Factory Reset.
- Confirm the factory reset.
- The device will automatically restart and enter the main screen after the reset is complete. Do not power off the device during this process.
6. Troubleshooting
- No display after power on?
Confirm your device is connected to the TV correctly and that the TV's input is set to the correct HD Input. - Unable to boot up?
If the indicator light does not turn on and there is no TV output, check if the power supply is working normally and if the power adapter is damaged. - TV has images but no sound?
Ensure your TV is not muted and the volume is not set too low. - Failed to connect to the network?
Make sure the Ethernet cable is properly connected if using a wired connection. If using Wi-Fi, ensure Wi-Fi is enabled on the device and that your TV Box has a strong enough signal from your router. - Remote control failure?
Replace the batteries in the remote control with new ones, ensuring correct polarity. Make sure the remote control is within range of the TV Box. If issues persist, go to the Settings menu to unpair and re-pair the remote control.
7. Specifications
| Feature | Specification |
|---|---|
| CPU | RK3528 Quad Core ARM Cortex-A53 |
| GPU | Mali-450 MP2 |
| OS | Android 14.0 |
| Bluetooth | BT5.4 |
| Power Source | DC 5V/2A |
| Ethernet | 100M |
| Wireless | Yes (Wifi6) |
| Video Output | HDMI-Compatible 2.0 (Supports 8K video decoding, HD max output 4K@60fps) |
| Internal Storage | 16GB eMMC, 32GB eMMC, 128GB eMMC (depending on model) |
| Memory (RAM) | 2 G DDR3, 4 G DDR3 (depending on model) |
| Remote controller included | Yes |
| Inbox adaptor | Yes |
| Voltage range | Low voltage non-USB (below 75V DC, below 50V AC) |
| Supported Internet Services | Other (Supports various streaming apps) |
| Language | Multi-Language |
8. User Tips
- For optimal performance, ensure your internet connection is stable and fast enough for streaming 8K or 4K content.
- Regularly check for system updates in the Settings menu to ensure you have the latest features and security patches.
- Utilize the voice remote for quick searches and commands, enhancing your viewing experience.
- If you experience buffering, try connecting the TV Box directly to your router via an Ethernet cable for a more stable connection.
- Explore the Google Play Store for a wide range of compatible applications to expand the functionality of your TV Box.
9. Warranty and Support
For warranty information and technical support, please refer to the documentation provided with your purchase or contact the seller directly. Keep your proof of purchase for warranty claims.
A digital version of the user manual is available for download: User Manual (PDF)
