1. Introduction
The UGOOS AM9 is a high-performance Smart TV Box running on Android 14.0, powered by the Amlogic S905X5 Cortex-A510 processor. It offers advanced features like 8K media playback, WiFi 6 connectivity, Bluetooth 5.2, and a Gigabit Ethernet port, providing a seamless and powerful entertainment experience.
2. Package Contents
Before you begin, please check the contents of your UGOOS AM9 package:
- UGOOS AM9 Smart TV Box
- Bluetooth Remote Control
- Power Adapter (DC 12V, 1.5A)
- HDMI Cable
- User Manual
3. Setup Guide
3.1 Connecting Your TV Box
- Connect to TV: Connect one end of the HDMI cable to the HDMI port on your UGOOS AM9 TV Box and the other end to an HDMI input on your television.
- Connect Power: Plug the power adapter into the DC-12V port on the TV Box and then into a power outlet.
- Network Connection (Optional):
- Wired: For a stable connection, connect an Ethernet cable from your router to the LAN port on the TV Box.
- Wireless: The device supports WiFi 6. You can configure the wireless connection in the settings after initial boot-up.
- External Storage (Optional): Insert a Micro SD card into the Micro SD slot or connect USB storage devices to the USB 3.0 ports.
- Audio Output (Optional): For external audio systems, connect via the SPDIF or AUX ports if desired.
3.2 Initial Power On
Once all connections are made, turn on your TV and select the correct HDMI input. The UGOOS AM9 will automatically power on and boot into the Android 14.0 operating system. Follow any on-screen prompts for initial setup, including language selection and network configuration.
4. Operating Instructions
4.1 Remote Control
The UGOOS AM9 comes with a standard Bluetooth remote control. Ensure the remote is paired with the TV Box for full functionality. The remote allows navigation, volume control, and access to various features.
4.2 System Settings and Features
The UGOOS AM9 offers a range of unique settings to customize your experience:
- Power Options Settings: Control the power indicator, screen saver, energy saver, and customize power button actions. You can also set up CPU policy and wake-up options.
- Extended USB Ports Control: Manage USB modes (Host), enable/disable USB debugging, and configure sleep behavior for USB power.
- Extended Screen & Audio: Adjust display settings such as resolution, color, position, orientation, and automatic frame rate. Audio settings allow selection of sound formats including Dolby Digital, Dolby Digital Plus, DTS, DTS-HD, and Dolby TrueHD.
- Controls Manager: Customize accessory functions with the Button Manager and make the MENU button multifunctional. Mouse settings allow adjustment of pointer speed and behavior.
- AI-SR (AI Super Resolution) NPU: The device features an AI Super Resolution Neural Processing Unit for enhanced image quality and supports up to 4K HDR output.
- Samba Server, NFS & CIFS Clients: Transform your UGOOS AM9 into a file server for easy sharing of files within your local network. Configuration is available in Ugoos Settings.
- Superuser Function (Magisk): Provides the ability to grant extra options to specific applications. Warning: Enabling Superuser may void your warranty. A reboot is required after enabling.
- HDMI CEC Extended Control: Utilize HDMI Consumer Electronics Control (CEC) for integrated control of your TV and other compatible devices using a single remote.
- Ugoos Remote Server: Control your TV Box using an Android smartphone by connecting via the Ugoos Remote Server feature.
5. Maintenance
5.1 Software Updates (OTA)
The UGOOS AM9 supports Over-The-Air (OTA) updates. Ensure your device is connected to the internet to receive the latest system updates automatically. These updates provide new features, performance improvements, and security patches.
5.2 Cleaning
To maintain optimal performance and appearance, regularly clean your UGOOS AM9 TV Box. Use a soft, dry cloth to wipe the exterior. Avoid using liquid cleaners or abrasive materials, as they may damage the device.
5.3 Storage
When not in use for extended periods, store the TV Box in a cool, dry place away from direct sunlight and extreme temperatures.
6. Troubleshooting
If you encounter issues with your UGOOS AM9, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| No power/Device not turning on | Power adapter not connected or faulty. | Ensure the power adapter is securely connected to the DC-12V port and a working power outlet. Try a different outlet. |
| No display on TV | Incorrect HDMI input selected on TV; faulty HDMI cable; TV Box not powered on. | Select the correct HDMI input on your TV. Check HDMI cable connections. Ensure the TV Box is powered on. Try a different HDMI cable. |
| Remote control not responding | Batteries low or depleted; remote not paired; interference. | Replace batteries in the remote. Re-pair the Bluetooth remote control (refer to device settings). Ensure no obstructions between remote and TV Box. |
| No internet connection | WiFi disabled; incorrect WiFi password; Ethernet cable loose; router issue. | Check WiFi settings and password. Ensure Ethernet cable is securely connected. Restart your router and TV Box. |
| Slow performance/App crashes | Too many apps running in background; low storage; outdated software. | Close unused applications. Clear cache for problematic apps. Check available storage. Perform a system update via OTA. |
6.1 Superuser Function Warning
Please note that enabling the Superuser function (Magisk) may lead to system instability or void your product warranty. Proceed with caution and only if you understand the implications.
7. Specifications
| Feature | Specification |
|---|---|
| Operating System | Android 14.0 |
| CPU | Amlogic S905X5, Quad core ARMv9.0 Cortex-A510 |
| GPU | ARM G310 V5 |
| Memory (RAM) | 4GB LPDDR4X |
| Internal Storage | 64GB eMMC |
| Wi-Fi | WiFi 6 (802.11ax, 802.11ac, 802.11n 2.4GHz/5 GHz, 802.11b/g, 802.11a) |
| Bluetooth | BT5.2 |
| Ethernet | 1000M (Gigabit) |
| Video Output | HDMI-Compatible 2.0 (Max Output 4K @ 60 Hz, 8K Media Player, HDR10, AI-SR NPU) |
| Audio Output | DTS, Coaxial out, AUX |
| USB Ports | 3x USB 3.0, OTG |
| Max. Extended Capacity | TF Card Up To 64GB |
| Power Source | DC 12V, 1.5A |
| Remote Control | Included (Bluetooth Remote) |
| Voice Assistant | Built-in |
| DVB-T2 Tuner | Yes |
| Housing | Upgraded Metal Housing |
| Certification | CE |
8. User Tips
- Stay Updated: Keep your device connected to the internet to receive automatic OTA updates for the latest features and security.
- Optimize Performance: Utilize the 'Max performance mode' in Power Options Settings for demanding applications, but be mindful of potential increased power consumption.
- Fast File Sharing: Take advantage of the built-in Samba Server, NFS, and CIFS Clients for quick and easy file sharing within your home network.
- Remote Control Options: Besides the included Bluetooth remote, consider using the Ugoos Remote Server app on your Android smartphone for an alternative control method.
- Leverage Bluetooth 5.2: For faster and more reliable wireless accessory connections, ensure your peripherals also support Bluetooth 5.2.
9. Warranty and Support
Your UGOOS AM9 Smart TV Box is covered by a manufacturer's warranty. Please refer to the warranty card included in your package for specific terms and conditions. For technical support, software issues, or further assistance, please contact your retailer or visit the official UGOOS support website.
Regular software updates via OTA are provided to ensure optimal performance and address any potential issues.
