NovaStar TB20 Plus LED Multimedia Player User Manual

1. Introduction

1.1 Overview

The NovaStar TB20 Plus is a state-of-the-art LED multimedia player designed for advanced digital signage and LED display applications. It integrates both playback and sending capabilities, offering robust performance with cloud connectivity and mobile control options. This device is ideal for various professional settings including digital billboards, point-of-sale displays, smart poles, chain stores, and other out-of-home advertising solutions.

1.2 Key Features

• High-Performance Hardware: Equipped with a quad-core ARM processor and hardware-accelerated 4K decoding for smooth, multi-stream content playback.
• Flexible Playback Modes: Supports both asynchronous playback via USB/cloud and synchronous playback through its HDMI input, catering to diverse operational needs.
• Cloud & Mobile Control: Remote content management and display monitoring are facilitated through NovaStar’s VNNOX cloud platform, offering convenience and flexibility.
• Comprehensive Connectivity: Features Gigabit Ethernet, HDMI input, USB-A/B ports, 3.5 mm audio output, a SIM slot, sensor ports, Wi-Fi (AP+STA modes), and support for optional 4G/GPS/RF sync modules.
• Secure & Sync-Friendly: Ensures content integrity and display synchronization with terminal authentication, content encryption, and multi-mode time synchronization (NTP/GPS/RF).
• Smart & Sturdy Design: Operates reliably across a broad temperature range, adapts to environmental conditions using sensors for brightness and humidity, and boasts a rugged construction.

2. Setup Guide

2.1 Package Contents

Before proceeding with the setup, please verify that all items are present in the package:

• NovaStar TB20 Plus Multimedia Player
• Power Adapter
• Wi-Fi Antenna
• Mounting Brackets and Screws
• User Manual (this document)
• Certificate of Approval

2.2 Physical Connections

Refer to the diagrams below for proper connection of the device. Ensure the device is powered off before making any connections.

• 12V DC In: Connect the provided power adapter here.
• LED Out: Connect to your LED display receiving card.
• HDMI In: For synchronous playback, connect an HDMI source (e.g., computer, media player).
• Audio Out: Connect to external audio devices if needed.
• Reset: Button for system reset.
• COM1/COM2: Serial communication ports.

• Antenna: Screw in the provided Wi-Fi antenna.
• SIM Slot: Insert a 4G SIM card for cellular connectivity (if 4G module is installed).
• Switch: Power switch.
• PWR/Cloud/SYS/RUN LEDs: Status indicators.
• USB: USB-A ports for connecting USB drives for content or peripherals.
• Ethernet: Connect to your local network for internet access and control.

2.3 Initial Power-Up

1. After making all necessary physical connections, connect the power adapter to a power outlet.
2. Flip the 'Switch' on the back panel to the ON position.
3. Observe the LED indicators:
   • PWR: Should illuminate steadily, indicating power.
   • SYS: Will blink during system boot-up and remain steady or blink slowly during normal operation.
   • RUN: Will blink during normal operation.
   • Cloud: Will illuminate when connected to the NovaStar cloud platform.
4. The device will boot up and attempt to connect to the network (Ethernet or Wi-Fi) and the NovaStar cloud platform.

3. Operating Instructions

3.1 Playback Modes

The TB20 Plus supports two primary playback modes:

• Asynchronous Playback: Content is stored locally on the device (internal 32GB storage or external USB drive) and played back independently. Content can be uploaded via USB, Wi-Fi, Ethernet, or 4G (if equipped) from the NovaStar VNNOX platform.
• Synchronous Playback: The device acts as a display controller for an external HDMI source. Content from the HDMI input is displayed directly on the LED screen. This mode is ideal for live feeds or dynamic content from a dedicated media server.

3.2 Cloud Control (VNNOX Platform)

The NovaStar VNNOX platform provides comprehensive cloud-based management for your TB20 Plus player(s).

1. Account Registration: Register an account on the NovaStar VNNOX website or mobile application.
2. Device Binding: Follow the instructions within the VNNOX platform to bind your TB20 Plus device using its unique ID.
3. Content Management:
   • Upload videos, images, and other media files to the cloud.
   • Create playback programs and schedules.
   • Publish content to individual players or groups of players.
4. Remote Monitoring: Monitor the operational status, network connectivity, and playback status of your devices in real-time.
5. Screen Control: Adjust brightness, power on/off, and perform other remote operations.

3.3 Local Content Update (USB)

For offline content updates or quick changes, you can use a USB drive:

1. Format a USB drive to FAT32.
2. Place your media files (videos, images) into a designated folder on the USB drive.
3. Insert the USB drive into one of the USB-A ports on the TB20 Plus.
4. The device will automatically detect the USB drive and may prompt for content import or playback, depending on its configuration. Refer to the NovaStar software documentation for specific USB playback settings.

4. Maintenance

4.1 General Care

• Keep the device in a clean, dry environment, away from direct sunlight, excessive heat, and moisture.
• Ensure proper ventilation around the device to prevent overheating.
• Clean the exterior with a soft, dry cloth. Do not use liquid cleaners or aerosols.
• Avoid placing heavy objects on top of the player.

4.2 Firmware Updates

Regularly check for and install firmware updates provided by NovaStar. Updates often include performance improvements, new features, and security patches. Firmware updates can typically be performed via the VNNOX cloud platform or by downloading the update file to a USB drive and following specific instructions.

5. Troubleshooting

This section addresses common issues you might encounter with your NovaStar TB20 Plus.

5.1 User Tips

• For optimal performance, ensure your network connection is stable and has sufficient bandwidth, especially when streaming high-resolution content or performing large content updates via the cloud.
• When using USB for content transfer, always safely eject the USB drive from your computer before removing it to prevent data corruption.
• Regularly back up your content and configurations, especially before performing major firmware updates.
• If experiencing persistent issues, try a soft reset (power cycle) first. If the problem continues, a factory reset might be necessary (consult NovaStar support for this procedure).

6. Specifications

7. Warranty and Support

For warranty information, technical support, or service inquiries, please contact your authorized NovaStar dealer or visit the official NovaStar website. Ensure you have your product model and serial number available when seeking support.

Official NovaStar Website: www.novastar.tech