1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your JINGSHA X99 D4 Dual Motherboard Kit. This kit is designed for high-performance computing, supporting dual Intel LGA 2011-3 V3/V4 series CPUs and DDR4 ECC REG memory, making it suitable for demanding tasks such as 4K video editing, 3D rendering, graphic design, digital effects, and gaming.
2. Package Contents
Please verify that all items are present in your package:
- 1 * X99 D4 DUAL LGA 2011-3 V3/V4 Motherboard
- 2 * E5 2699V3 Processors
- 4 * DDR4 32GB 2133MHz ECC REG RAM modules (Total 128GB)
- 1 * SATA Cable
- 1 * Backplane (I/O Shield)
- 2 * LGA2011-3 CPU radiator brackets
3. Setup Instructions
Before beginning installation, ensure your workspace is static-free and you have appropriate tools.
3.1 Motherboard Overview
3.2 CPU Installation (LGA 2011-3 V3/V4)
- Carefully open the CPU retention mechanism on both LGA 2011-3 sockets.
- Align the Intel E5 2699 V3 processors with the sockets, ensuring the gold triangle on the CPU matches the indicator on the socket.
- Gently place the CPUs into the sockets. Do not force them.
- Close the retention mechanism until it clicks into place, securing the CPUs.
- Install the provided LGA2011-3 CPU radiator brackets onto the motherboard.
3.3 RAM Installation (DDR4 ECC REG)
- Locate the 8 DDR4 memory slots on the motherboard.
- Open the clips at both ends of the memory slots.
- Align the DDR4 ECC REG RAM modules with the slots, ensuring the notch on the module matches the key in the slot.
- Press down firmly on both ends of the RAM module until the clips snap into place.
- For optimal performance, populate memory slots according to the motherboard's manual for quad-channel configuration.
3.4 Storage Installation
- SATA Drives: Connect your SATA 3.0 storage devices (HDDs/SSDs) to the 10 SATA 3.0 ports using SATA cables.
- M.2 NVMe SSDs: Install M.2 NVMe SSDs into the available 7*M.2 NVMe x4 3.0 Ports and 1*M.2 NVMe x4 2.0 Port (NVME_8). Secure them with the provided screws.
- M.2 Wi-Fi Module: Install your M.2 Wi-Fi module into the dedicated M.2 Wi-Fi slot.
3.5 Power Supply Connection
- Connect the 24-pin ATX power connector from your power supply to the corresponding port on the motherboard.
- Connect the 8-pin 12V CPU power connectors (two of them) from your power supply to the corresponding ports near the CPU sockets.
- Ensure your power supply is at least 500W to adequately support this high-performance platform.
3.6 Rear I/O Panel
The rear I/O panel includes:
- 1x PS/2 port (for keyboard/mouse)
- 2x USB 3.0 ports
- 2x RJ45 Gigabit Ethernet ports
- 4x USB 2.0 ports
- 1x Audio 3-in-1 (Line-out/Line-in/MIC)
4. Operating Instructions
4.1 Initial Boot-up
- After completing all hardware installations, connect your monitor, keyboard, and mouse.
- Power on your system.
- The motherboard features an LED indicator to assist in defining the DRAM working status. Observe this during boot-up.
- Access the BIOS/UEFI setup by pressing the designated key (usually DEL or F2) during startup to configure system settings.
4.2 BIOS and Drivers
For optimal performance and compatibility, ensure you have the latest BIOS and drivers installed. Contact customer service to obtain the necessary BIOS files and drivers for your motherboard.
4.3 System Performance
The dual CPU configuration allows for simultaneous operation of both processors, providing smoother performance and high-speed memory access, ideal for:
- 4K Video Editing
- 3D Rendering
- Graphic Design
- Digital Effects
- High-performance Gaming
5. Maintenance
The JINGSHA X99 D4 Dual Motherboard is built with high-quality, durable materials, including a 12-layer PCB and all solid capacitors, ensuring fine workmanship and stable operation. While designed for reliability, proper care can extend its lifespan:
- Keep the system clean and free from dust. Regularly clean dust filters and internal components with compressed air.
- Ensure adequate airflow within your PC case to prevent overheating.
- Avoid exposing the motherboard to extreme temperatures or humidity.
- Handle the motherboard with care to prevent physical damage.
6. Troubleshooting
- System Fails to Power On: Ensure your power supply is sufficient (at least 500W brand power supply) and all power connectors (24-pin ATX, 8-pin 12V CPU) are securely connected.
- No Display Output: Verify that your graphics card is properly seated in its PCIe slot and connected to the power supply (if required). Check monitor connections.
- Memory Issues: If the system fails to boot or shows memory errors, re-seat the RAM modules. Ensure they are fully clicked into place. Refer to the motherboard's LED indicator for DRAM status.
- Missing CMOS Battery: The motherboard battery (CR2032) is removed before shipment due to shipping regulations. You may need to install one for proper BIOS settings retention.
- Physical Damage: If the package or components appear damaged upon receipt, immediately document with video/photos and contact customer service.
- Component Variations: The color of the bottom plate of the slot or other minor aesthetic details may vary between production batches. This does not affect product functionality or quality.
7. Specifications
| Parameter | Detail |
|---|---|
| Motherboard Model | X99 D4 DUAL PRO Motherboard |
| Form Factor | EATX (305MM*330MM) |
| CPU Socket | 2 * Intel LGA 2011-3 V3/V4 series CPU |
| RAM Slots | 8 * DDR4 ECC RAM (1600/1866/2133/2400MHz), up to 256GB |
| Storage | 10 * SATA 3.0 |
| Expansion Slots | 3 * PCIE 16X 3.0, 1 * PCIE 4X 3.0 |
| M.2 Ports | 7 * M.2 NVMe x4 3.0, 1 * M.2 NVMe x4 2.0 (NVME_8), 1 * M.2 Wi-Fi |
| Ethernet | 2 * Realtek RTL8111H Gigabit LAN |
| USB Ports | 4 * USB3.2 GEN1 (5Gbps), 8 * USB2.0 |
| I/O Ports | 1x PS/2, 2x USB3.0, 2x RJ45, 4x USB2.0, 1x Audio 3-in-1 |
| Power Supply | ATX 24PIN + ATX 2*8 12V PIN |
8. Warranty and Support
8.1 Warranty Information
- Motherboard: JINGSHA offers a one-year warranty for this product.
- CPU (E5 2699V3): The CPUs are used, in good condition, and come with a one-year warranty. Minor physical scratches on the surface are normal. All CPUs are strictly tested before shipping.
- Memory (DDR4 ECC REG): The memory modules are used, in good condition, and come with a one-year warranty.
Important Warranty Condition: For any defective products, a complete warranty is provided. However, if the customer provides negative feedback, including claims of the motherboard burning out during use or improper use, after-sales service will not be provided.
8.2 Technical Support
- JINGSHA provides free lifetime technical support for this product.
- For BIOS files, drivers, or any technical inquiries, please contact customer service.
- If a product issue arises during the warranty period, contact customer service first. If local repair centers cannot resolve the issue, the product may need to be returned to the Chinese factory for repair.
9. User Tips
- Power Supply: Always ensure you have a powerful and reliable power supply (at least 500W from a reputable brand) to support the dual CPU configuration and other components. Insufficient power can lead to system instability or damage.
- CMOS Battery: The motherboard does not ship with a CMOS battery installed due to international shipping restrictions. Remember to purchase and install a CR2032 battery to retain BIOS settings.
- Pre-shipment Testing: All components in this kit undergo comprehensive professional pre-shipment testing to ensure quality and functionality.
- Visual Discrepancies: Minor variations in component appearance (e.g., color of DIMM slots, SATA ports) may occur between production batches. These are cosmetic and do not affect product performance.
